{"id":1157,"date":"2021-11-22T11:44:33","date_gmt":"2021-11-22T11:44:33","guid":{"rendered":"https:\/\/pumble.com\/blog\/?p=1157"},"modified":"2024-08-29T00:00:00","modified_gmt":"2024-08-29T00:00:00","slug":"communication-challenges","status":"publish","type":"post","link":"https:\/\/pumble.com\/blog\/communication-challenges\/","title":{"rendered":"How to Overcome 15 Common Communication Challenges in the Workplace"},"content":{"rendered":"\n<p>Quality communication is the lifeblood of collaboration and productivity.<\/p>\n\n\n\n<p>It allows us to understand our professional surroundings and our individual responsibilities and provides all the necessary information to perform our tasks effectively.&nbsp;<\/p>\n\n\n\n<p>Unfortunately, we all experience communication challenges that can occasionally muddy the waters of professional communication.<\/p>\n\n\n\n<p>The real problems occur when we don\u2019t take steps to address those issues on time.<\/p>\n\n\n\n<p>But, if you feel like you\u2019ve passed the point of no return, you\u2019ve come to the right place! We\u2019ve laid out the solutions to your communication challenges in the list below.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"600\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Communication-challenges-cover.png\" alt=\"Communication challenges - cover\" class=\"wp-image-15292\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Communication-challenges-cover.png 1200w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Communication-challenges-cover-600x300.png 600w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Communication-challenges-cover-1110x555.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Communication-challenges-cover-768x384.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Communication-challenges-cover-18x9.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n<\/div>\n\n\n<h2 id=\"challenge-1-lack-of-communication\" class=\"wp-block-heading\">Challenge #1: Lack of communication<\/h2>\n\n\n\n<p>Many organizations struggle with providing a sufficient amount of information to stakeholders, whether it\u2019s work-related info, knowledge resources, news updates, or simply room for active discussion.<\/p>\n\n\n\n<p>However, this lack of communication can lead to important information being lost, which may cause delays in important work projects.<\/p>\n\n\n\n<p>On top of that, <strong>infrequent communication can create a vacuum in which rumors and hearsay thrive<\/strong>, due to <a href=\"https:\/\/pumble.com\/blog\/miscommunication-in-the-workplace\/\" target=\"_blank\" rel=\"noreferrer noopener\">unaddressed misunderstandings<\/a> and breakdowns in individual and collaborative work.<\/p>\n\n\n\n<p>Perhaps worst of all, a lack of communication can <strong>creat<\/strong><strong>e a<\/strong><strong> sense of isolation <\/strong><strong>in employees<\/strong>, <strong>decreas<\/strong><strong>ing<\/strong><strong> the<\/strong><strong>ir<\/strong><strong> engagement an<\/strong><strong>d e<\/strong><strong>motional investment<\/strong> in their work.<\/p>\n\n\n\n<h3 id=\"how-to-overcome-a-lack-of-communication-in-the-workplace\" class=\"wp-block-heading\">How to overcome a lack of communication in the workplace<\/h3>\n\n\n\n<p>Fortunately, there are ways to overcome a lack of communication in your organization, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Providing a comprehensive communication platform that enables both active discussion and an effective distribution of information, and<\/li>\n\n\n\n<li>Keeping everyone in the loop through company-wide emails and messages, newsletters, intranet updates, all-hands meetings, etc.<\/li>\n<\/ul>\n\n\n\n<p>Make communication a habit by opening up those communication channels, as shown in this example of company-wide communication on <a href=\"https:\/\/pumble.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pumble<\/a> by <a href=\"https:\/\/cake.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">CAKE.com<\/a>, a business messaging software.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"669\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/An-announcement-in-the-general-channel-on-Pumble-a-team-communication-app-min.png\" alt=\"An announcement in the #general channel on Pumble, a team communication app\n\" class=\"wp-image-15296\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/An-announcement-in-the-general-channel-on-Pumble-a-team-communication-app-min.png 1200w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/An-announcement-in-the-general-channel-on-Pumble-a-team-communication-app-min-538x300.png 538w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/An-announcement-in-the-general-channel-on-Pumble-a-team-communication-app-min-1110x619.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/An-announcement-in-the-general-channel-on-Pumble-a-team-communication-app-min-768x428.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/An-announcement-in-the-general-channel-on-Pumble-a-team-communication-app-min-18x10.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">An announcement in the #general channel on Pumble, a team communication app\n<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Give your communication a boost with Pumble<\/a><\/p>\n\n\n\n<h2 id=\"challenge-2-information-overload-due-to-oversharing\" class=\"wp-block-heading\">Challenge #2: Information overload due to oversharing<\/h2>\n\n\n\n<p>As damaging as complete lack of communication is for <a href=\"https:\/\/pumble.com\/blog\/boost-employee-morale\/\" target=\"_blank\" rel=\"noreferrer noopener\">employee morale<\/a>, oversharing can be just as troublesome.<\/p>\n\n\n\n<p>Overwhelming your employees with excessive information is a surefire way to achieve <a href=\"https:\/\/pumble.com\/blog\/avoid-information-overload-remote-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">information overload<\/a>.<\/p>\n\n\n\n<p>In practice, <strong>corporate oversharing<\/strong> usually looks like:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Overstuffed <a href=\"https:\/\/pumble.com\/blog\/optimizing-internal-communication-better-email-alternative\/\" target=\"_blank\" rel=\"noreferrer noopener\">email inboxes<\/a>,<\/li>\n\n\n\n<li>An unrelenting barrage of <strong>c<\/strong><strong>ompany-wide memos<\/strong>,<\/li>\n\n\n\n<li>Calendars full of <strong>unnecessary meetings<\/strong> (eventually leading to <a href=\"https:\/\/pumble.com\/blog\/overcome-meeting-burnout-boost-productivity-tips\/\" target=\"_blank\" rel=\"noreferrer noopener\">meeting burnout<\/a>), as well as<\/li>\n\n\n\n<li><strong>Digital clutter<\/strong> in the form of countless shared files and questionably useful links.<\/li>\n<\/ul>\n\n\n\n<p>These constant distractions make it impossible for your employees to engage in focused work. Having to sift through the swarm of data coming their way tends to have a detrimental effect on employee motivation, engagement, and productivity.<\/p>\n\n\n\n<h3 id=\"how-to-overcome-information-overload-in-the-workplace\" class=\"wp-block-heading\">How to overcome information overload in the workplace<\/h3>\n\n\n\n<p>So, how can we avoid the negative outcomes of information oversharing?&nbsp;<\/p>\n\n\n\n<p>Well, the key lies in finding the right balance between enough and too much information \u2014 which can differ from team to team.<\/p>\n\n\n\n<p>In general, you should:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prioritize the quality of information over quantity,<\/li>\n\n\n\n<li>Limit your content distribution channels,<\/li>\n\n\n\n<li>Filter information for increased clarity, and<\/li>\n\n\n\n<li>Continually assess the ratio of time spent on processing information and the value it provides.<\/li>\n<\/ul>\n\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Organize your communication on Pumble<\/a><\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\ud83d\udca1 <strong>PUMBLE PRO TIP<\/strong><\/p>\n\n\n\n<p>Information overload and overcommunication are often considered synonymous, but the practices are quite different. Read the following article to learn more:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/pumble.com\/blog\/overcommunication\/\" target=\"_blank\" rel=\"noreferrer noopener\">The Importance of Overcommunication in a Remote Workplace<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h2 id=\"challenge-3-lack-of-formal-communication-structure\" class=\"wp-block-heading\">Challenge #3: Lack of formal communication structure<\/h2>\n\n\n\n<p>Navigating workplace communication without a formal communication structure is one of the biggest communication challenges for newer companies.<\/p>\n\n\n\n<p>A clear structure of communication and information channels ensures that everyone has easy access to all relevant information, which is a necessary part of workplace communication.<\/p>\n\n\n\n<p>Your employees should know exactly where they can find important information such as company updates, policies, work tools, and knowledge resources.<\/p>\n\n\n\n<p>Ultimately, <strong>unstructured communication can lead to confusion, performance loss, and <\/strong><a href=\"https:\/\/pumble.com\/blog\/communication-breakdown\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>communication breakdowns<\/strong><\/a> because:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Important information gets lost, delayed, or overlooked,<\/li>\n\n\n\n<li>Time is wasted seeking information,<\/li>\n\n\n\n<li>Relevant connections aren\u2019t established, and so on.<\/li>\n<\/ul>\n\n\n\n<p>So, how can organizations systematically prioritize clear and efficient communication?<\/p>\n\n\n\n<h3 id=\"how-to-overcome-a-lack-of-formal-communication-structure-at-work\" class=\"wp-block-heading\">How to overcome a lack of formal communication structure at work<\/h3>\n\n\n\n<p>The means and resources you use to overcome this communication challenge will depend on the preferences of your organization, and it is important to note that you don\u2019t have to utilize all of them.<\/p>\n\n\n\n<p>However, some of the solutions you can implement include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Establishing an <a href=\"https:\/\/pumble.com\/blog\/open-door-policy\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>open-door policy<\/strong><\/a> within the company,<\/li>\n\n\n\n<li>&nbsp;Organizing <strong>cross-department workgroups<\/strong> for matters that require the participation of multiple teams,<\/li>\n\n\n\n<li>Utilizing <strong>Intranets, newsletters, <\/strong><strong>and <\/strong><strong>bulletin boards<\/strong>, if you deem those channels to be useful in your specific circumstances, and<\/li>\n\n\n\n<li><a href=\"https:\/\/pumble.com\/learn\/pumble\/how-to-organize-channels-in-pumble\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Organizing the channels<\/strong><\/a><strong> on your <\/strong><a href=\"https:\/\/pumble.com\/team-communication-app\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>team communication app<\/strong><\/a> to simplify communication, as shown in the image below.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"668\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Between-its-saved-messages-feature-and-the-neatly-organized-channels-Pumble-the-business-messaging-app-can-provide-the-structure-your-team-has-been-lacking-min.png\" alt=\"Between its saved messages feature and the neatly organized channels, Pumble, the business messaging app, can provide the structure your team has been lacking\n\" class=\"wp-image-15298\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Between-its-saved-messages-feature-and-the-neatly-organized-channels-Pumble-the-business-messaging-app-can-provide-the-structure-your-team-has-been-lacking-min.png 1200w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Between-its-saved-messages-feature-and-the-neatly-organized-channels-Pumble-the-business-messaging-app-can-provide-the-structure-your-team-has-been-lacking-min-539x300.png 539w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Between-its-saved-messages-feature-and-the-neatly-organized-channels-Pumble-the-business-messaging-app-can-provide-the-structure-your-team-has-been-lacking-min-1110x618.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Between-its-saved-messages-feature-and-the-neatly-organized-channels-Pumble-the-business-messaging-app-can-provide-the-structure-your-team-has-been-lacking-min-768x428.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Between-its-saved-messages-feature-and-the-neatly-organized-channels-Pumble-the-business-messaging-app-can-provide-the-structure-your-team-has-been-lacking-min-18x10.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">Between its saved messages feature and the neatly organized channels, Pumble, the business messaging app, can provide the structure your team has been lacking\n<\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"banner banner-dark pumble-gradient-landing-4\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <span class=\"h4 text-lg translation-block mb-0\">Work, communicate, collaborate<\/span>\n        <p class=\"translation-block mt-1 mb-3\">Strengthen your business communication and collaboration process with Pumble.<\/p>\n\n        <div class=\"banner-buttons d-flex gap-4 align-items-center translation-block justify-content-center justify-content-sm-start\">\n            <a class=\"bg-white rounded px-3 py-1 text-gray-dark\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\" target=\"_blank\">Learn more<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/landing-4@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/landing-4.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    \n\n\n\n<h2 id=\"challenge-4-lack-of-knowledge-sharing-due-to-information-silos\" class=\"wp-block-heading\">Challenge #4: Lack of knowledge sharing due to information silos<\/h2>\n\n\n\n<p>Not having access to all the information they need to do their jobs can make employees <strong>waste time<\/strong> performing tasks that will undoubtedly require revisions.<\/p>\n\n\n\n<p>But, that isn\u2019t the only potential drawback of information gatekeeping.<\/p>\n\n\n\n<p>When valuable know-how isn\u2019t shared effectively on an organization level, companies run the risk of losing that expertise and understanding when individuals leave.<\/p>\n\n\n\n<p>Moreover, when knowledge gatekeeping occurs as the result of <a href=\"https:\/\/pumble.com\/blog\/break-down-team-silos\/\" target=\"_blank\" rel=\"noreferrer noopener\">information silos<\/a> \u2014 which limit information sharing to smaller groups or teams within the organization \u2014 it can create a <strong>lack of trust in the company<\/strong>. That can cause a higher employee turnover rate.<\/p>\n\n\n\n<p>As a result, companies have to put time and resources toward recruiting and training new hires.<\/p>\n\n\n\n<p>Conversely, active knowledge sharing increases the sense of <a href=\"https:\/\/pumble.com\/blog\/employee-recognition\/\" target=\"_blank\" rel=\"noreferrer noopener\">recognition of individual team members<\/a>, thus improving <a href=\"https:\/\/pumble.com\/blog\/employee-communication-and-engagement\/\" target=\"_blank\" rel=\"noreferrer noopener\">employee engagement<\/a> and retention.<\/p>\n\n\n\n<h3 id=\"how-to-overcome-a-lack-of-knowledge-sharing-in-the-workplace\" class=\"wp-block-heading\">How to overcome a lack of knowledge sharing in the workplace<\/h3>\n\n\n\n<p>So, how can you make the knowledge of individuals and teams within the company accessible to the rest of the collective?<\/p>\n\n\n\n<p>To <a href=\"https:\/\/pumble.com\/blog\/share-information-in-a-remote-setting\/\" target=\"_blank\" rel=\"noreferrer noopener\">improve knowledge sharing<\/a> and discourage the formation of information silos, organizations should strive to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Build and maintain a dedicated knowledge base,<\/li>\n\n\n\n<li>Incentivize knowledge sharing by openly recognizing and rewarding individual efforts, and<\/li>\n\n\n\n<li>Encourage collaboration between disparate individuals and teams.<\/li>\n<\/ul>\n\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Break down information silos with Pumble<\/a><\/p>\n\n\n\n<h2 id=\"challenge-5-lack-of-cross-team-coordination\" class=\"wp-block-heading\">Challenge #5: Lack of cross-team coordination<\/h2>\n\n\n\n<p>Communication and coordination are essential elements of <a href=\"https:\/\/pumble.com\/learn\/collaboration\/importance\/\" target=\"_blank\" rel=\"noreferrer noopener\">team collaboration<\/a>.&nbsp;<\/p>\n\n\n\n<p>When different parties involved in a collaboration fail to fully communicate all relevant aspects of their shared work, it is an indicator of poor coordination.<\/p>\n\n\n\n<p>Generally, this communication challenge stems from a lack of understanding of how collaboration is supposed to work and how the individual pieces should fit together.<\/p>\n\n\n\n<p>As such, poor coordination can have <strong>damaging effects on the collaborative process<\/strong>, resulting in:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ineffective work<\/strong>, as people are confused about what they\u2019re supposed to be doing,<\/li>\n\n\n\n<li><strong>Repeat activities<\/strong>, as employees are forced to perform the same tasks multiple times due to a lack of clarity, as well as<\/li>\n\n\n\n<li><strong>A rise in employee dissatisfaction levels<\/strong> and <a href=\"https:\/\/pumble.com\/learn\/collaboration\/team-conflict\/\" target=\"_blank\" rel=\"noreferrer noopener\">interpersonal conflicts<\/a>.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"how-to-overcome-a-lack-of-cross-team-coordination-at-work\" class=\"wp-block-heading\">How to overcome a lack of cross-team coordination at work<\/h3>\n\n\n\n<p>To overcome this communication challenge, organizations should:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Clearly <strong>communicat<\/strong><strong>e<\/strong><strong> the purpose and the mechanics of the collaboration<\/strong> from its very inception,<\/li>\n\n\n\n<li><strong>Define <\/strong><a href=\"https:\/\/pumble.com\/blog\/shape-teamwork-with-goal-alignment\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>team goals<\/strong><\/a>, as well as <a href=\"https:\/\/pumble.com\/learn\/collaboration\/team-roles\/\" target=\"_blank\" rel=\"noreferrer noopener\">individual roles<\/a> and responsibilities,<\/li>\n\n\n\n<li>Establish and <strong>maintain <\/strong><strong>clear lines of communication<\/strong> between the collaborators, and<\/li>\n\n\n\n<li>Take steps to <strong>identify<\/strong><strong> the causes of <\/strong><strong>coordination breakdowns<\/strong> if\/when they occur and adjust accordingly throughout the collaborative process.<\/li>\n<\/ul>\n\n\n\n<p>We can see an example of that final point in the interaction below.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"668\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/An-example-of-cross-team-coordination-on-Pumble-a-team-communication-app-min.png\" alt=\"An example of cross-team coordination on Pumble, a team communication app\n\" class=\"wp-image-15297\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/An-example-of-cross-team-coordination-on-Pumble-a-team-communication-app-min.png 1200w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/An-example-of-cross-team-coordination-on-Pumble-a-team-communication-app-min-539x300.png 539w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/An-example-of-cross-team-coordination-on-Pumble-a-team-communication-app-min-1110x618.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/An-example-of-cross-team-coordination-on-Pumble-a-team-communication-app-min-768x428.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/An-example-of-cross-team-coordination-on-Pumble-a-team-communication-app-min-18x10.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">An example of cross-team coordination on Pumble, a team communication app\n<\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"banner banner-dark pumble-gradient-landing-3\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <span class=\"h4 text-lg translation-block mb-0\">Collaborate in real time<\/span>\n        <p class=\"translation-block mt-1 mb-3\">Secure and reliable team communication app for professionals. Try Pumble by CAKE.com.<\/p>\n\n        <div class=\"banner-buttons d-flex gap-4 align-items-center translation-block justify-content-center justify-content-sm-start\">\n            <a class=\"bg-white rounded px-3 py-1 text-gray-dark\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\" target=\"_blank\">Learn more<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-bottom \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/landing-3@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/landing-3.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    \n\n\n\n<h2 id=\"challenge-6-lack-of-feedback\" class=\"wp-block-heading\">Challenge #6: Lack of feedback<\/h2>\n\n\n\n<p>Giving and receiving feedback is one of the most important aspects of work communication.<\/p>\n\n\n\n<p>While <a href=\"https:\/\/pumble.com\/blog\/remote-constructive-feedback\/\" target=\"_blank\" rel=\"noreferrer noopener\">constructive feedback<\/a> can <strong>keep team members appraised<\/strong> of how their work is being perceived, it can also help:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>I<\/strong><strong>dentify any emerging issues<\/strong>,<\/li>\n\n\n\n<li><strong>I<\/strong><strong>ncreas<\/strong><strong>e<\/strong><strong> employee engagement<\/strong> due to heightened visibility and recognition, and<\/li>\n\n\n\n<li>Shape and <strong>improv<\/strong><strong>e organizational<\/strong><strong> process<\/strong><strong>es<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p>Conversely, irregular and inadequate feedback can cause both immediate and long-term issues.<\/p>\n\n\n\n<p>Without feedback, team members <a href=\"https:\/\/hbr.org\/2019\/06\/the-assumptions-employees-make-when-they-dont-get-feedback\" target=\"_blank\" rel=\"noreferrer noopener\">lack clarity and direction<\/a> regarding their work, which can negatively impact their performance.<\/p>\n\n\n\n<p>Not providing feedback can also make employees demotivated and disengaged from their work and the organization.<\/p>\n\n\n\n<p>On top of that, not receiving employee feedback prevents organizations from recognizing existing internal challenges and improving their processes.<\/p>\n\n\n\n<h3 id=\"how-to-overcome-a-lack-of-feedback-in-the-workplace\" class=\"wp-block-heading\">How to overcome a lack of feedback in the workplace<\/h3>\n\n\n\n<p>Luckily, all this can be avoided by <strong>making a concerted and systematic effort to seek and provide feedback<\/strong> by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Establishing <a href=\"https:\/\/pumble.com\/features\/channels\" target=\"_blank\" rel=\"noreferrer noopener\">channels<\/a> that enable and encourage <a href=\"https:\/\/pumble.com\/blog\/upward-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">upward communication<\/a> (making it easier for employees to ask their managers for feedback), and<\/li>\n\n\n\n<li>Asking team leaders and managers to regularly provide and seek feedback through <a href=\"https:\/\/pumble.com\/blog\/one-on-one-meeting\/\" target=\"_blank\" rel=\"noreferrer noopener\">1-on-1 meetings<\/a>, team meetings, and employee surveys.<\/li>\n<\/ul>\n\n\n\n<p>In other words, companies should not only provide feedback, but also make a point of listening to employee feedback and, crucially, acting upon it when necessary.<\/p>\n\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Give and ask for feedback on Pumble<\/a><\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\ud83d\udca1 <strong>PUMBLE PRO TIP<\/strong><\/p>\n\n\n\n<p>Experts in the people management field have recently taken to thinking of feedback as a process that should primarily focus on influencing future actions, rather than merely reflecting on past performance. To learn more about this mindset, check out the following article:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/pumble.com\/blog\/feedback-vs-feedforward\/\" target=\"_blank\" rel=\"noreferrer noopener\">Feedback vs Feedforward: Moving From Feedback to Feedforward<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h2 id=\"challenge-7-motivation-concerns\" class=\"wp-block-heading\">Challenge #7: Motivation concerns<\/h2>\n\n\n\n<p>A lack of motivation is a unique communication challenge you may see at work.<\/p>\n\n\n\n<p>Not being able to motivate your employees can lead to all kinds of negative outcomes, including:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Missed deadlines,&nbsp;<\/strong><\/li>\n\n\n\n<li><strong>A decrease in employee engagement, and&nbsp;<\/strong><\/li>\n\n\n\n<li><strong>A general sense of detachment<\/strong> in your workforce.<\/li>\n<\/ul>\n\n\n\n<p>Conversely, knowing how to address these motivation concerns should inspire your employees to get their work done even when the going gets tough.<\/p>\n\n\n\n<p>Of course, the difficulty comes in <strong>finding a method that works for most of your team<\/strong>.<\/p>\n\n\n\n<p>If you manage to motivate some of your employees while the others remain listless, it may lead to <a href=\"https:\/\/pumble.com\/blog\/social-loafing\/\" target=\"_blank\" rel=\"noreferrer noopener\">social loafing<\/a> \u2014 a situation in which some people don\u2019t put as much effort into their work as others, which can further reduce team motivation.<\/p>\n\n\n\n<h3 id=\"how-to-overcome-a-lack-of-motivation-in-your-team\" class=\"wp-block-heading\">How to overcome a lack of motivation in your team<\/h3>\n\n\n\n<p>So, what\u2019s a manager to do?<\/p>\n\n\n\n<p>Well, beyond sharing some <a href=\"https:\/\/pumble.com\/blog\/best-teamwork-quotes\/\" target=\"_blank\" rel=\"noreferrer noopener\">teamwork<\/a> and <a href=\"https:\/\/pumble.com\/learn\/communication\/team-communication-quotes\/\" target=\"_blank\" rel=\"noreferrer noopener\">team communication quotes<\/a> to get your team to snap out of their stupor, you could try your hand at <a href=\"https:\/\/pumble.com\/blog\/transformational-leadership\/\" target=\"_blank\" rel=\"noreferrer noopener\">transformational leadership<\/a>.<\/p>\n\n\n\n<p>In other words, you should become someone others can be inspired and motivated by.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"668\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Annes-commitment-motivates-her-team-as-seen-in-this-exchange-on-Pumble-the-business-messaging-app-min.png\" alt=\"Anne\u2019s commitment motivates her team, as seen in this exchange on Pumble, the business messaging app\n\" class=\"wp-image-15299\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Annes-commitment-motivates-her-team-as-seen-in-this-exchange-on-Pumble-the-business-messaging-app-min.png 1200w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Annes-commitment-motivates-her-team-as-seen-in-this-exchange-on-Pumble-the-business-messaging-app-min-539x300.png 539w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Annes-commitment-motivates-her-team-as-seen-in-this-exchange-on-Pumble-the-business-messaging-app-min-1110x618.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Annes-commitment-motivates-her-team-as-seen-in-this-exchange-on-Pumble-the-business-messaging-app-min-768x428.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Annes-commitment-motivates-her-team-as-seen-in-this-exchange-on-Pumble-the-business-messaging-app-min-18x10.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">Anne\u2019s commitment motivates her team, as seen in this exchange on Pumble, the business messaging app\n<\/figcaption><\/figure>\n<\/div>\n\n\n<h2 id=\"challenge-8-lack-of-engagement\" class=\"wp-block-heading\">Challenge #8: Lack of engagement<\/h2>\n\n\n\n<p>Low employee engagement can negatively impact a company\u2019s overall productivity, morale, and turnover rates.<\/p>\n\n\n\n<p>Conversely, <strong>high employee engagement<\/strong> tends to lead to better work outcomes such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Reduced employee absenteeism<\/strong> (as employees are more likely to show up if they feel connected at work),<\/li>\n\n\n\n<li><strong>Lower employee turnover<\/strong> (because fewer employees seek other jobs if they are focused on their current job),<\/li>\n\n\n\n<li><strong>Decreased burnout rates<\/strong> (because people tend to be happier when they care about the work they\u2019re doing), and even<\/li>\n\n\n\n<li><strong>Increased profits<\/strong> (due to the positive effect on performance \u2014 and not having to train new hires).<\/li>\n<\/ul>\n\n\n\n<p>Yet, despite these benefits, only <a href=\"https:\/\/pumble.com\/learn\/communication\/employee-engagement-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener\">21% of all employees<\/a> can claim to be truly engaged at work.<\/p>\n\n\n\n<p>So, what can you do to improve that percentage within your organization?<\/p>\n\n\n\n<h3 id=\"how-to-overcome-a-lack-of-engagement-among-your-employees\" class=\"wp-block-heading\">How to overcome a lack of engagement among your employees<\/h3>\n\n\n\n<p>If you\u2019re looking to boost employee engagement, <strong>start thinking of your organization as a content hub<\/strong>.<\/p>\n\n\n\n<p>Within that context, <strong>encouraging employees to engage with <\/strong><strong>the content<\/strong><strong> your <\/strong><strong>company produces<\/strong> \u2014 such as your internal announcements, vision statements, and even external messaging \u2014 may be one way to raise engagement.<\/p>\n\n\n\n<p>This can be accomplished by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Responding to company announcements on the internal messenger with emoji reactions,<\/li>\n\n\n\n<li>Creating an official social media accounts for celebrating employees, and<\/li>\n\n\n\n<li>Inviting employees to engage with external messaging by sharing it on internal communication channels as well.<\/li>\n<\/ul>\n\n\n\n<p>Another way to raise engagement would be to openly and frequently <a href=\"https:\/\/pumble.com\/blog\/celebrating-success-in-the-workplace\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>celebrate your successes<\/strong><\/a>, big and small, as a team.<\/p>\n\n\n\n\n<div class=\"banner banner-dark pumble-gradient-landing-2\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <span class=\"h4 text-lg translation-block mb-0\">Simplify work with Pumble<\/span>\n        <p class=\"translation-block mt-1 mb-3\">Strengthen your team. Try Pumble, the all-in-one communication app.<\/p>\n\n        <div class=\"banner-buttons d-flex gap-4 align-items-center translation-block justify-content-center justify-content-sm-start\">\n            <a class=\"bg-white rounded px-3 py-1 text-gray-dark\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\" target=\"_blank\">Learn more<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/landing-2@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/landing-2.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    \n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\ud83d\udca1 <strong>PUMBLE PRO TIP<\/strong><\/p>\n\n\n\n<p>If you\u2019re looking to devote more time to your internal communication strategy, the following article should simplify the planning process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/pumble.com\/learn\/communication\/planning-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">Internal Communication Planning (+ Templates)<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h2 id=\"challenge-9-concealing-or-softening-negative-information\" class=\"wp-block-heading\">Challenge #9: Concealing or softening negative information<\/h2>\n\n\n\n<p>The practice of concealing or softening negative information is one that can adversely affect workplace communication in several ways.<\/p>\n\n\n\n<p>On the one hand, when employees keep bad news from their superiors, they tend to do so out of <strong>fear of repercussions<\/strong>.<\/p>\n\n\n\n<p>However, hiding negative information in those cases <strong>can make even minor mistakes snowball into much larger issues<\/strong>.<\/p>\n\n\n\n<p>Conversely, in <a href=\"https:\/\/pumble.com\/blog\/downward-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">downward communication<\/a>, filtering negative information <strong>in the interest of keeping the peace<\/strong> or showing the company in a more positive light can <strong>erode trust in the company<\/strong>.<\/p>\n\n\n\n<h3 id=\"how-to-overcome-concealing-or-softening-negative-information-at-work\" class=\"wp-block-heading\">How to overcome concealing or softening negative information at work<\/h3>\n\n\n\n<p>If your organization subsists on this kind of message filtering, you can still <strong>encourage <\/strong><a href=\"https:\/\/pumble.com\/blog\/transparent-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>transparent communication<\/strong><\/a> by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Creating a sense of <\/strong><a href=\"https:\/\/pumble.com\/blog\/psychological-safety\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>psychological safety<\/strong><\/a><strong> by<\/strong> <strong>not penalizing employees<\/strong> who come to you with bad news,<\/li>\n\n\n\n<li><strong>Having <\/strong><a href=\"https:\/\/pumble.com\/blog\/difficult-conversations-with-employees\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>difficult conversations<\/strong><\/a> with your employees if the bad news you have concerns them and their livelihoods, and<\/li>\n\n\n\n<li><a href=\"https:\/\/pumble.com\/blog\/building-trust-in-virtual-teams\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Building trust<\/strong><\/a><strong> in the company<\/strong>, which will keep employees from assuming the worst the next time you have to keep information confidential.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"668\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Milo-is-practicing-transparent-communication-on-Pumble-a-team-communication-app-min.png\" alt=\"Milo is practicing transparent communication on Pumble, a team communication app\n\" class=\"wp-image-15300\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Milo-is-practicing-transparent-communication-on-Pumble-a-team-communication-app-min.png 1200w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Milo-is-practicing-transparent-communication-on-Pumble-a-team-communication-app-min-539x300.png 539w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Milo-is-practicing-transparent-communication-on-Pumble-a-team-communication-app-min-1110x618.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Milo-is-practicing-transparent-communication-on-Pumble-a-team-communication-app-min-768x428.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Milo-is-practicing-transparent-communication-on-Pumble-a-team-communication-app-min-18x10.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">Milo is practicing transparent communication on Pumble, a team communication app\n<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Build trust and connect with your coworkers over Pumble<\/a><\/p>\n\n\n\n<h2 id=\"challenge-10-negative-attitudes\" class=\"wp-block-heading\">Challenge #10: Negative attitudes<\/h2>\n\n\n\n<p>Workplace communication is often impeded by <a href=\"https:\/\/pumble.com\/learn\/communication\/communication-barriers\/\" target=\"_blank\" rel=\"noreferrer noopener\">communication barriers<\/a>, defined as <strong>behaviors or perceptions that prevent people from <\/strong><a href=\"https:\/\/pumble.com\/learn\/communication\/effective-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>communicating effectively<\/strong><\/a>.<\/p>\n\n\n\n<p>Negative attitudes are primarily influenced by common variables such as:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Age,&nbsp;<\/li>\n\n\n\n<li>Gender,&nbsp;<\/li>\n\n\n\n<li>Education,&nbsp;<\/li>\n\n\n\n<li>Experience,&nbsp;<\/li>\n\n\n\n<li>Upbringing,&nbsp;<\/li>\n\n\n\n<li>Lifestyle, or&nbsp;<\/li>\n\n\n\n<li>Race.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>They are commonly expressed through behaviors such as <strong>prejudice, stereotyping, or emotionality<\/strong>.<\/p>\n\n\n\n<p>These behaviors are <strong>divisive by nature<\/strong>, meaning that they tend to sow <strong>misunderstanding, disagreement, and conflict<\/strong>.<\/p>\n\n\n\n<h3 id=\"how-to-overcome-negative-attitudes-in-the-workplace\" class=\"wp-block-heading\">How to overcome negative attitudes in the workplace<\/h3>\n\n\n\n<p>Since negative attitudes can be incredibly difficult to eliminate once they take root, organizations should focus on implementing <a href=\"https:\/\/pumble.com\/blog\/diversity-in-communications\/\" target=\"_blank\" rel=\"noreferrer noopener\">good DEI practices<\/a> and:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Being respectful and inclusive to all team members,<\/li>\n\n\n\n<li>Using affirmative tone and language that focuses on positives, and<\/li>\n\n\n\n<li>Encouraging feedback.<\/li>\n<\/ul>\n\n\n\n<p>If negative attitudes still manage to contaminate workplace communication despite these precautions, HR should waste no time and intervene by issuing <a href=\"https:\/\/pumble.com\/blog\/write-up-at-work\/\" target=\"_blank\" rel=\"noreferrer noopener\">disciplinary action forms<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\ud83d\udca1 <strong>PUMBLE PRO TIP<\/strong><\/p>\n\n\n\n<p>If someone on your team is exhibiting negative attitudes, there are plenty of steps you can take to deal with their behavior. To learn more, check out this guide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/pumble.com\/blog\/communicate-with-difficult-people\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Deal With Difficult Coworkers: 6 Steps to a Healthier Workspace<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h2 id=\"challenge-11-self-censoring-due-to-social-status\" class=\"wp-block-heading\">Challenge #11: Self-censoring due to social status<\/h2>\n\n\n\n<p>Status consciousness is a communication barrier that can cause people to <strong>behave differently when communicating with those in <\/strong><strong>lower or higher positions <\/strong><strong>within the company<\/strong> due to a heightened awareness of the organization\u2019s hierarchy.<\/p>\n\n\n\n<p>This invisible wall between subordinates and higher-ups <strong>can d<\/strong><strong>iscourage team members from:&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Expressing their concerns,&nbsp;<\/strong><\/li>\n\n\n\n<li><strong>Discussing the issues they experience, <\/strong>and<strong>&nbsp;<\/strong><\/li>\n\n\n\n<li><strong>Communicating negative information to their superiors<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p>It can even influence the <em>way<\/em> employees express their thoughts when speaking to higher-ups, in an act of <a href=\"https:\/\/pumble.com\/blog\/code-switching\/\" target=\"_blank\" rel=\"noreferrer noopener\">code-switching<\/a>.<\/p>\n\n\n\n<p>On the other hand, status consciousness <strong>can also prevent team leaders and upper management from considering the input of their subordinates<\/strong> out of self-importance.<\/p>\n\n\n\n<h3 id=\"how-to-overcome-self-censoring-due-to-social-status-at-work\" class=\"wp-block-heading\">How to overcome self-censoring due to social status at work<\/h3>\n\n\n\n<p>So, how do you overcome this particular communication challenge?<\/p>\n\n\n\n<p>Well, <strong>making your organization more democratic<\/strong> by encouraging open and honest communication on all levels should help.<\/p>\n\n\n\n<p>However, the first step to achieving this result must be taken on the micro level \u2014 by training managers to actively seek out and recognize the input of their immediate team members.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"669\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Dale-attempts-to-curb-hierarchical-thinking-on-his-team-by-asking-his-team-member-to-address-him-casually-on-Pumble-the-business-messaging-app-min.png\" alt=\"Dale attempts to curb hierarchical thinking on his team by asking his team member to address him casually on Pumble, the business messaging app\n\" class=\"wp-image-15301\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Dale-attempts-to-curb-hierarchical-thinking-on-his-team-by-asking-his-team-member-to-address-him-casually-on-Pumble-the-business-messaging-app-min.png 1200w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Dale-attempts-to-curb-hierarchical-thinking-on-his-team-by-asking-his-team-member-to-address-him-casually-on-Pumble-the-business-messaging-app-min-538x300.png 538w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Dale-attempts-to-curb-hierarchical-thinking-on-his-team-by-asking-his-team-member-to-address-him-casually-on-Pumble-the-business-messaging-app-min-1110x619.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Dale-attempts-to-curb-hierarchical-thinking-on-his-team-by-asking-his-team-member-to-address-him-casually-on-Pumble-the-business-messaging-app-min-768x428.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Dale-attempts-to-curb-hierarchical-thinking-on-his-team-by-asking-his-team-member-to-address-him-casually-on-Pumble-the-business-messaging-app-min-18x10.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">Dale attempts to curb hierarchical thinking on his team by asking his team member to address him casually on Pumble, the business messaging app\n<\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"banner banner-dark pumble-gradient-landing-1\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <span class=\"h4 text-lg translation-block mb-0\">Communication made easy<\/span>\n        <p class=\"translation-block mt-1 mb-3\">Empower your team and boost productivity in real time. Try Pumble by CAKE.com.<\/p>\n\n        <div class=\"banner-buttons d-flex gap-4 align-items-center translation-block justify-content-center justify-content-sm-start\">\n            <a class=\"bg-white rounded px-3 py-1 text-gray-dark\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\" target=\"_blank\">Learn more<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-stretch \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/landing-1@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/landing-1.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    \n\n\n\n<h2 id=\"challenge-12-cultural-differences\" class=\"wp-block-heading\">Challenge #12: Cultural differences<\/h2>\n\n\n\n<p>The cultural differences that may exist between coworkers in multicultural teams can affect workplace communication in many different ways.<\/p>\n\n\n\n<p>For one, people who come from different cultural backgrounds may have <strong>different approaches to communication, both verbal and nonverbal<\/strong>, as well as different <strong>cultural norms<\/strong> they may adhere to.<\/p>\n\n\n\n<p>For example, a Korean worker may be more inclined to subscribe to a <a href=\"https:\/\/www.linkedin.com\/pulse\/korean-company-hierarchy-structure-business-titles-michael-kocken\/\" target=\"_blank\" rel=\"noreferrer noopener\">strictly hierarchical organizational structure<\/a> than your average Silicon Valley employee because Korean culture places a heavy emphasis on seniority.<\/p>\n\n\n\n<p>Conversely, the tech industry favors a <a href=\"https:\/\/www.linkedin.com\/pulse\/uniqueness-tech-company-culture-why-matters-beth-steinberg\/\" target=\"_blank\" rel=\"noreferrer noopener\">flatter organizational structure<\/a>, so the Silicon Valley employee might be surprised by the Korean employee\u2019s insistence on respectful behaviors between superiors and subordinates.<\/p>\n\n\n\n<p>Then again, these relatively harmless behaviors aren\u2019t the only way cultural differences might manifest in the workplace.<\/p>\n\n\n\n<p>In the worst-case scenario, they may lead to <strong>ethnocentrism and stereotyping<\/strong>, which can derail any attempt at <a href=\"https:\/\/pumble.com\/blog\/cross-cultural-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">cross-cultural collaboration<\/a>.<\/p>\n\n\n\n<h3 id=\"how-to-deal-with-cultural-differences-in-the-workplace\" class=\"wp-block-heading\">How to deal with cultural differences in the workplace<\/h3>\n\n\n\n<p>To prevent the conflicts that may arise due to cultural differences, corporations should make an effort to <strong>expand their understanding of other cultures<\/strong> by providing <a href=\"https:\/\/pumble.com\/blog\/cultural-intelligence\/\" target=\"_blank\" rel=\"noreferrer noopener\">cultural intelligence<\/a> education to their employees.<\/p>\n\n\n\n<p>After all, these differences between us should make us more curious about each other and more prepared to listen and learn from each other.<\/p>\n\n\n\n<p>So, by increasing our understanding of the cultural context our colleagues (and we) exist in, we can create a more compassionate workplace.<\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\ud83d\udca1 <strong>PUMBLE PRO TIP<\/strong><\/p>\n\n\n\n<p>Did you know that cultural differences can influence our emoji use? To learn more, check out this article:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/pumble.com\/blog\/culture-emoji\/\" target=\"_blank\" rel=\"noreferrer noopener\">How Different Cultures Perceive Emojis in Workplace Communication<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h2 id=\"challenge-13-time-zones\" class=\"wp-block-heading\">Challenge #13: Time zones<\/h2>\n\n\n\n<p>Time zones are arguably a far more tangible communication challenge for international businesses than cultural differences \u2014 though the 2 can certainly coexist in teams distributed across distant geographical locations.<\/p>\n\n\n\n<p>When teams\u2019 <strong>overlapping work hour<\/strong><strong>s ar<\/strong><strong>e limited or non-existen<\/strong><strong>t<\/strong>, the resulting <strong>overlooked messages<\/strong><strong> and inc<\/strong><strong>onsistent communicatio<\/strong><strong>n<\/strong> can cause unnecessary delays and dips in productivity.<\/p>\n\n\n\n<p>Furthermore, having those slim windows of opportunity when different team members are online can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Significantly <strong>narrow meeting windows<\/strong>,<\/li>\n\n\n\n<li>Cause a <strong>lack of social interaction<\/strong><strong> between employees<\/strong>, and<\/li>\n\n\n\n<li>Create a <strong>lack of opportunities for individual recognition<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"how-to-deal-with-working-across-different-time-zones\" class=\"wp-block-heading\">How to deal with working across different time zones<\/h3>\n\n\n\n<p>Fortunately, there are ways to adjust to <a href=\"https:\/\/pumble.com\/blog\/working-across-time-zones\/\" target=\"_blank\" rel=\"noreferrer noopener\">working across time zones<\/a>, and they mostly rely on implementing elements of <a href=\"https:\/\/pumble.com\/blog\/asynchronous-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">asynchronous communication<\/a> such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prioritizing clear and effective <strong>written communication<\/strong>,<\/li>\n\n\n\n<li>Establishing clearly <strong>defined team roles<\/strong><strong>, work <\/strong><strong>processes<\/strong><strong>,<\/strong><strong> and guidelines<\/strong>,<\/li>\n\n\n\n<li><strong>Re<\/strong><strong>spect<\/strong><strong>ing<\/strong><strong> both professional boundaries<\/strong> and cultural differences, and<\/li>\n\n\n\n<li>Using asynchronous collaboration and communication tools that allow employees to communicate across time zones.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"1071\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Milo-schedules-a-message-to-a-West-Coast-colleague-on-Pumble-a-team-communication-app-min.png\" alt=\"Milo schedules a message to a West Coast colleague on Pumble, a team communication app\n\" class=\"wp-image-15302\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Milo-schedules-a-message-to-a-West-Coast-colleague-on-Pumble-a-team-communication-app-min.png 2048w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Milo-schedules-a-message-to-a-West-Coast-colleague-on-Pumble-a-team-communication-app-min-574x300.png 574w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Milo-schedules-a-message-to-a-West-Coast-colleague-on-Pumble-a-team-communication-app-min-1110x580.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Milo-schedules-a-message-to-a-West-Coast-colleague-on-Pumble-a-team-communication-app-min-285x150.png 285w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Milo-schedules-a-message-to-a-West-Coast-colleague-on-Pumble-a-team-communication-app-min-768x402.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Milo-schedules-a-message-to-a-West-Coast-colleague-on-Pumble-a-team-communication-app-min-1536x803.png 1536w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Milo-schedules-a-message-to-a-West-Coast-colleague-on-Pumble-a-team-communication-app-min-18x9.png 18w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><figcaption class=\"wp-element-caption\">Milo schedules a message to a West Coast colleague on Pumble, a team communication app<br><\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Communicate across time zones with Pumble<\/a><\/p>\n\n\n\n<h2 id=\"challenge-14-poor-written-communication\" class=\"wp-block-heading\">Challenge #14: Poor written communication<\/h2>\n\n\n\n<p>In a modern work environment, a large volume of communication takes place in writing \u2014 whether or not your team is working across time zones.<\/p>\n\n\n\n<p>Because of that, we must <strong>pay special attention to the kind of language we use to communicate<\/strong>, especially when dealing with company-wide communication and distribution of information.<\/p>\n\n\n\n<p>Not paying attention to <strong>grammar, clarity, and structure<\/strong> in official documents can damage the perception of the organization in the eyes of employees, suggesting a lack of professionalism and attention to detail.<\/p>\n\n\n\n<p>Furthermore, poor written communication can also have practical consequences, as <strong>poorly worded messages<\/strong> (such as unclear directions, <a href=\"https:\/\/pumble.com\/blog\/industry-jargon\/\" target=\"_blank\" rel=\"noreferrer noopener\">jargon-filled text<\/a>, using complex wording, etc.) can <strong>create confusion and uncertainty<\/strong>, which can have a negative effect on both employee performance and satisfaction.<\/p>\n\n\n\n<h3 id=\"how-to-overcome-poor-written-communication-at-work\" class=\"wp-block-heading\">How to overcome poor written communication at work<\/h3>\n\n\n\n<p>Many organizations hire communications specialists to handle the creation and distribution of company-wide content in the interest of overcoming this communication challenge.<\/p>\n\n\n\n<p>However, if you\u2019re looking for ways to improve your written communication skills on an individual level, you can just work on <a href=\"https:\/\/pumble.com\/blog\/improve-your-work-message-skills\/\" target=\"_blank\" rel=\"noreferrer noopener\">improving your work message skills<\/a>.<\/p>\n\n\n\n<p>Luckily, that should be pretty easy if you <strong>focus on being clear, concise, and polite<\/strong> above all.<\/p>\n\n\n\n\n<div class=\"banner banner-light pumble-gradient-templates\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <span class=\"h4 text-lg translation-block mb-0\">Boost team productivity<\/span>\n        <p class=\"translation-block mt-1 mb-3\">Boost teamwork and simplify communication by switching your team to Pumble.<\/p>\n\n        <div class=\"banner-buttons d-flex gap-4 align-items-center translation-block justify-content-center justify-content-sm-start\">\n            <a class=\"bg-white rounded px-3 py-1 text-gray-dark\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\" target=\"_blank\">Learn more<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/templates@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/templates.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    \n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\ud83d\udca1 <strong>PUMBLE PRO TIP<\/strong><\/p>\n\n\n\n<p>Using too much industry jargon is a surefire way to spark your coworkers\u2019 annoyance. Still, that doesn\u2019t mean that you should steer clear of certain professional phrases altogether. Find out which common business communication buzzwords are fair game by reading the following article:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/pumble.com\/blog\/business-communication-words-phrases\/\" target=\"_blank\" rel=\"noreferrer noopener\">Business Communication Words and Phrases: What to Use and What to Avoid<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h2 id=\"challenge-15-technology\" class=\"wp-block-heading\">Challenge #15: Technology<\/h2>\n\n\n\n<p>Whether you work on-site or in a position that has some degree of <a href=\"https:\/\/pumble.com\/blog\/hybrid-remote-work-models\/\" target=\"_blank\" rel=\"noreferrer noopener\">hybrid work<\/a> baked into it, chances are that <strong>most of your workplace communication is facilitated by technology<\/strong>.<\/p>\n\n\n\n<p>With that in mind, we should point out that most of the communication tech you rely on can turn on you at the drop of a hat:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Phones can go out of service,<\/li>\n\n\n\n<li>Internet signals can disappear, and<\/li>\n\n\n\n<li><a href=\"https:\/\/pumble.com\/blog\/how-to-make-business-communication-secure\/\" target=\"_blank\" rel=\"noreferrer noopener\">Email can get hacked<\/a>.<\/li>\n<\/ul>\n\n\n\n<p>And, though most of those issues are out of your control, one thing you <em>can<\/em> do is choose the <a href=\"https:\/\/pumble.com\/learn\/pumble\/best-team-chat-apps\/\" target=\"_blank\" rel=\"noreferrer noopener\">best team communication tool<\/a> for your team.<\/p>\n\n\n\n<h3 id=\"how-to-overcome-technology-issues-in-the-workplace\" class=\"wp-block-heading\">How to overcome technology issues in the workplace<\/h3>\n\n\n\n<p>The most important consideration you should have while choosing a business messaging app is the level of security it can offer.<\/p>\n\n\n\n<p>Picking a tool like Pumble, which has <a href=\"https:\/\/pumble.com\/secure-messaging-app\" target=\"_blank\" rel=\"noreferrer noopener\">high security standards<\/a> and internationally recognized certifications for data safety, is a good place to start.<\/p>\n\n\n\n<p>It\u2019s also a good idea to opt for an app that has satisfactory uptime levels \u2014 that way you\u2019ll know the app won\u2019t die on you when you least expect it. Pumble offers its users 99.99% uptime levels, which means that you\u2019ll be able to keep chatting as long as you have access to the Internet.<\/p>\n\n\n\n\n<div class=\"banner banner-dark pumble-gradient-features\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <span class=\"h4 text-lg translation-block mb-0\">A better email alternative<\/span>\n        <p class=\"translation-block mt-1 mb-3\">Make communication simple and effective. Get things done easily. Try Pumble.<\/p>\n\n        <div class=\"banner-buttons d-flex gap-4 align-items-center translation-block justify-content-center justify-content-sm-start\">\n            <a class=\"bg-white rounded px-3 py-1 text-gray-dark\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\" target=\"_blank\">Learn more<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/features@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/features.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    \n\n\n\n<h2 id=\"pumble-by-cake-com-turns-communication-challenges-into-opportunities-for-better-communication\" class=\"wp-block-heading\">Pumble by CAKE.com turns communication challenges into opportunities for better communication<\/h2>\n\n\n\n<p>Though many of the communication challenges we have listed above have always existed, some of them have only surfaced as organizations became more physically distant and reliant on technology.<\/p>\n\n\n\n<p>Even so, the emergence of these communication challenges shouldn\u2019t be perceived as an obstacle, but as an opportunity to reassess and improve the information flow and professional interactions.<\/p>\n\n\n\n<p>Pumble can help you raise the standards of professional communication within your organization.<\/p>\n\n\n\n<p>Whether you choose to communicate through channels, <a href=\"https:\/\/pumble.com\/features\/direct-messages\" target=\"_blank\" rel=\"noreferrer noopener\">direct messages<\/a>, or <a href=\"https:\/\/pumble.com\/video-conferencing\" target=\"_blank\" rel=\"noreferrer noopener\">video calls<\/a>, you can trust Pumble to relay the information securely.<\/p>\n\n\n\n<p>And, if you\u2019d like to improve your team collaboration, CAKE.com also makes the world-renowned time tracking software, Clockify, and the powerful yet simple task management tool, Plaky.<\/p>\n\n\n\n<p>All 3 products are available at a discounted price in the <a href=\"https:\/\/cake.com\/bundle\" target=\"_blank\" rel=\"noreferrer noopener\">CAKE.com productivity bundle<\/a>.<\/p>\n\n\n\n<p>Overcome communication challenges with ease \u2014 make a free Pumble account today.<\/p>\n\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/docs.google.com\/document\/d\/1i5vbYHqR1NRUFppU4URfjMnEINeaFeEkvi_q9wlm6Ng\/copy\" target=\"_blank\" rel=\"noreferrer noopener\">Get started with Pumble<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here\u2019s how to overcome some of the most common communication challenges you might come across at work.<\/p>\n","protected":false},"author":15,"featured_media":13058,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[8],"tags":[],"class_list":["post-1157","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication-tips"],"acf":[],"_links":{"self":[{"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/posts\/1157","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/comments?post=1157"}],"version-history":[{"count":28,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/posts\/1157\/revisions"}],"predecessor-version":[{"id":23953,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/posts\/1157\/revisions\/23953"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/media\/13058"}],"wp:attachment":[{"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/media?parent=1157"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/categories?post=1157"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/tags?post=1157"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}