{"id":4377,"date":"2022-06-24T10:27:38","date_gmt":"2022-06-24T10:27:38","guid":{"rendered":"https:\/\/pumble.com\/blog\/?p=4377"},"modified":"2026-02-23T07:33:05","modified_gmt":"2026-02-23T07:33:05","slug":"slack-vs-whatsapp","status":"publish","type":"post","link":"https:\/\/pumble.com\/blog\/slack-vs-whatsapp\/","title":{"rendered":"Slack vs WhatsApp: Which App Is Better for Work?"},"content":{"rendered":"\n<p>If you want your team\u2019s communication to be effective, you need to choose the right tools.&nbsp;<\/p>\n\n\n\n<p>Easier said than done, right?<\/p>\n\n\n\n<p>With so many communication apps out there, even shortlisting a few can feel overwhelming.<\/p>\n\n\n\n<p>If you\u2019ve managed to narrow your choice down to two of the most popular options \u2014 Slack and WhatsApp \u2014 I\u2019m here to help.&nbsp;<\/p>\n\n\n\n<p>I\u2019ve tested both apps extensively and can confidently share how each one can make or break your team\u2019s communication and collaboration.&nbsp;<\/p>\n\n\n\n<p>Here\u2019s a clear comparison to guide your decision.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"600\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slack-vs-whatsapp-1.jpg\" alt=\"Slack vs whatsapp-cover\" class=\"wp-image-19920\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slack-vs-whatsapp-1.jpg 1200w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slack-vs-whatsapp-1-600x300.jpg 600w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slack-vs-whatsapp-1-1110x555.jpg 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slack-vs-whatsapp-1-768x384.jpg 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slack-vs-whatsapp-1-18x9.jpg 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-group has-background\" style=\"background-color:#e5f6fe\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>Why trust us?<\/strong><\/p>\n\n\n\n<p>Human reviewers try out each app and follow strict guidelines while writing about the comparisons. We follow a transparent, clear, and systematic methodology, so that every review is objective and accurate.<\/p>\n\n\n\n<p><a href=\"https:\/\/cake.com\/our-software-review-methodology\" target=\"_blank\" rel=\"noreferrer noopener\">Learn more about our review methodology here \u2192<\/a>&nbsp;<\/p>\n<\/div><\/div>\n\n\n\n<h2 id=\"slack-vs-whatsapp-main-features-comparison\" class=\"wp-block-heading\">Slack vs WhatsApp: Main features comparison<\/h2>\n\n\n\n<p>Both Slack and WhatsApp were created to make communication easier, but they are more different than they are alike.&nbsp;<\/p>\n\n\n\n<p>Their main differences include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Pricing: <\/strong>WhatsApp\u2019s basic version is free, while Slack\u2019s free plan is limited, often pushing teams toward expensive paid subscriptions.&nbsp;<\/li>\n\n\n\n<li><strong>Organization: <\/strong>Slack uses structured channels and threads with a clean interface, making it easier to navigate and organize work. WhatsApp relies on a single, endless scroll of chats, which is harder to manage and search.<\/li>\n\n\n\n<li><strong>Professionalism: <\/strong>WhatsApp is designed for personal use, and using it for professional communication blurs the line between work and private life. It also lacks business-oriented features that would improve team efficiency and productivity.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Here\u2019s a side-by-side overview of the apps\u2019 main features.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>Features<\/strong><\/th><th><strong>Slack<\/strong><\/th><th><strong>WhatsApp<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Pricing<\/strong><\/td><td>\u2013 Free (90 days worth of message history and file storage)<br>\u2013 Pro \u2014 $7.25 per user per month, paid annually&nbsp;<br>\u2013 Business+ \u2014 $15 per user per month, paid annually&nbsp;<br>\u2013 Enterprise+ \u2014 quote upon request<\/td><td>\u2013 Free<br>\u2013 WhatsApp Business API: cost calculated by message category and location<\/td><\/tr><tr><td><strong>Interface<\/strong><\/td><td>\u2013 Easy to navigate<br>\u2013 Somewhat cluttered<\/td><td>\u2013 Unorganized<br>\u2013 Difficult to navigate<\/td><\/tr><tr><td><strong>Communication<\/strong><\/td><td>\u2013 Direct messaging<br>\u2013 Channels<br>\u2013 Threads<br>\u2013 Video &amp; voice calls<br>\u2013 Video &amp; voice messages<br>\u2013 Screen sharing<br>\u2013 Guest roles<\/td><td>\u2013 Direct messaging<br>\u2013 Video &amp; voice calls&nbsp;<br>\u2013 Video &amp; voice messages<br>\u2013 Screen sharing<br>\u2013 Temporary messages<br>\u2013 Status updates<\/td><\/tr><tr><td><strong>Notifications<\/strong><\/td><td>Advanced notification configuration<\/td><td>Basic notification configuration<\/td><\/tr><tr><td><strong>Search<\/strong><\/td><td>Advanced; you can narrow down your search using several filters<\/td><td>Basic; hard to navigate<\/td><\/tr><tr><td><strong>File sharing and storage<\/strong><\/td><td>\u2013 File uploads up to 1 GB&nbsp;<br>\u2013 5 GB per workspace in the Free plan<br>\u2013 10 GB per user in Pro<br>\u2013 20 GB per user in Business+<br>\u2013 1 TB per user in Enterprise+<\/td><td>\u2013 File uploads up to 2 GB<br>\u2013 No storage; uses phone\/cloud storage<\/td><\/tr><tr><td><strong>Support<\/strong><\/td><td>\u2013 Email\/Help Desk<br>\u2013 FAQs\/Forum<br>\u2013 Knowledge Base<\/td><td>\u2013 Help Center\/FAQ<br>\u2013 Email Support<\/td><\/tr><tr><td><strong>Security<\/strong><\/td><td>Advanced security<\/td><td>\u2013 Standard security<br>\u2013 End-to-end encryption<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Now, we\u2019ll dive into a more detailed comparison of each feature.&nbsp;<\/p>\n\n\n\n\n<div class=\"banner banner-dark pumble-gradient-features\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <span class=\"h4 text-lg translation-block mb-0\">Need a better alternative to Slack or WhatsApp? Try Pumble by CAKE.com.<\/span>\n        <p class=\"translation-block mt-1 mb-3\">Improve collaboration and cut down on emails by moving your team communication to Pumble.<\/p>\n\n        <div class=\"banner-buttons d-flex gap-4 align-items-center translation-block justify-content-center justify-content-sm-start\">\n            <a class=\"bg-white rounded px-3 py-1 text-gray-dark\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\" target=\"_blank\">Learn more<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/features@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/features.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    \n\n\n\n<h2 id=\"slack-vs-whatsapp-whatsapp-is-free-but-not-intended-for-professional-use\" class=\"wp-block-heading\">Slack vs WhatsApp: WhatsApp is free, but not intended for professional use<\/h2>\n\n\n\n<p>Let\u2019s start with pricing \u2014 often the make-or-break factor when choosing tools for your team.&nbsp;<\/p>\n\n\n\n<p>Here\u2019s how Slack and WhatsApp compare when it comes to cost.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 id=\"slack-pricing\" class=\"wp-block-heading\">Slack pricing<\/h3>\n\n\n\n<p>Slack has a free plan and 3 paid plans:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Pro<\/strong>,<\/li>\n\n\n\n<li><strong>Business+<\/strong>, and<\/li>\n\n\n\n<li><strong>Enterprise+<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p>All of Slack\u2019s plans include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Direct messages<\/strong>,&nbsp;<\/li>\n\n\n\n<li><strong>Channels<\/strong>,&nbsp;<\/li>\n\n\n\n<li><strong>Threads<\/strong>,&nbsp;<\/li>\n\n\n\n<li><strong>Audio<\/strong> and <strong>video messages<\/strong>, and&nbsp;<\/li>\n\n\n\n<li><strong>Audio<\/strong> and <strong>video calls<\/strong>.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>The free plan, however, comes with some limits that I believe most teams (especially bigger ones) would find challenging to work around.&nbsp;<\/p>\n\n\n\n<p>For example, it only allows:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access to the last <strong>90 days of message and file history<\/strong>,<\/li>\n\n\n\n<li><strong>1-on-1 video and audio calls<\/strong> with a <strong>30-minute limit<\/strong>, and<\/li>\n\n\n\n<li><strong>5 GB<\/strong> of total storage.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>These limits would soon have any team upgrading to a paid version, and here\u2019s how their pricing stands:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pro: <strong>$7.25<\/strong> per user per month, billed annually,<\/li>\n\n\n\n<li>Business+: <strong>$15<\/strong> per user per month, billed annually, and<\/li>\n\n\n\n<li>Enterprise+: <strong>quote upon request<\/strong>.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>As you can imagine, these price tags can quickly rack up a high bill. So, you would be right to question if the cost is worth it.<\/p>\n\n\n\n<p>Here\u2019s what the paid plans offer.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>Plan&nbsp;<\/strong><\/th><th><strong>Price (per user per month, billed annually)<\/strong><\/th><th><strong>Key features<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Pro<\/strong><\/td><td>$7.25&nbsp;&nbsp;<\/td><td>\u2013 10 GB of storage per user<br>\u2013 24\/7 support<br>\u2013 Group video calls (up to 50 members)<br>\u2013 Guest roles<br>\u2013 Automation tools<br>\u2013 Google SSO&nbsp;<\/td><\/tr><tr><td><strong>Business+<\/strong><\/td><td>$15<\/td><td>\u2013 20 GB of storage per user<br>\u2013 24\/7 support with 4-hour first response time<br>\u2013 AI-powered work<br>\u2013 Advanced permissions&nbsp;<br>\u2013 SAML SSO<br>\u2013 Data export<br>\u2013 User groups<\/td><\/tr><tr><td><strong>Enterprise+<\/strong><\/td><td>Quote upon request<\/td><td>\u2013 1 TB of storage per user<br>\u2013 24\/7 priority support with 4-hour first response time<br>\u2013 Audit logs&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\ud83d\udca1 PUMBLE PRO TIP<\/strong><\/p>\n\n\n\n<p>If you want to look further into Slack\u2019s pricing plans, check out our page:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/pumble.com\/slack-pricing\" target=\"_blank\" rel=\"noreferrer noopener\">Slack Pricing Breakdown 2025: Plans, Costs, and Value<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1884\" height=\"1322\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-pricing.png\" alt=\"Slack's pricing\" class=\"wp-image-19895\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-pricing.png 1884w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-pricing-428x300.png 428w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-pricing-1110x779.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-pricing-768x539.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-pricing-1536x1078.png 1536w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-pricing-18x12.png 18w\" sizes=\"auto, (max-width: 1884px) 100vw, 1884px\" \/><figcaption class=\"wp-element-caption\">Slack&#8217;s pricing<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 id=\"whatsapp-pricing\" class=\"wp-block-heading\">WhatsApp pricing<\/h3>\n\n\n\n<p>On the other hand, WhatsApp and WhatsApp Business App are <strong>completely free<\/strong>.<\/p>\n\n\n\n<p>However, WhatsApp Business API <strong>is not free<\/strong>, and there are a few things to take into account.<\/p>\n\n\n\n<p>First, it has<strong> per-message pricing<\/strong> and different message categories that you can use to communicate with your customers:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Service messages<\/strong>: Let businesses reply to customer queries for free within a 24-hour window that resets every time the customer sends a new message.&nbsp;<\/li>\n\n\n\n<li><strong>Utility messages<\/strong>: Triggered by a user action, like placing an order or submitting a payment. These non-promotional updates include things like delivery status or urgent alerts. The same 24-hour response window applies.&nbsp;<\/li>\n\n\n\n<li><strong>Authentication messages<\/strong>: Used for identity verification with one-time passwords (OTPs) at different stages of the user journey.<\/li>\n\n\n\n<li><strong>Marketing messages<\/strong>: Include promotions, product suggestions, abandoned cart reminders, and other offers.<\/li>\n<\/ul>\n\n\n\n<p>When it comes to the prices, each region has its own <a href=\"https:\/\/developers.facebook.com\/documentation\/business-messaging\/whatsapp\/pricing#rate-cards-and-volume-tiers\" target=\"_blank\" rel=\"noreferrer noopener\">rate card<\/a>.<\/p>\n\n\n\n<p>For instance, rates for North America range from $0.004 each for utility\/authentication messages to $0.025 per marketing message.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1884\" height=\"1092\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/WhatsApps-pricing-calculator.png\" alt=\"WhatsApp's pricing calculator\" class=\"wp-image-19896\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/WhatsApps-pricing-calculator.png 1884w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/WhatsApps-pricing-calculator-518x300.png 518w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/WhatsApps-pricing-calculator-1110x643.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/WhatsApps-pricing-calculator-768x445.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/WhatsApps-pricing-calculator-1536x890.png 1536w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/WhatsApps-pricing-calculator-18x10.png 18w\" sizes=\"auto, (max-width: 1884px) 100vw, 1884px\" \/><figcaption class=\"wp-element-caption\">WhatsApp&#8217;s <a href=\"https:\/\/business.whatsapp.com\/products\/platform-pricing\" target=\"_blank\" rel=\"noreferrer noopener\">pricing calculator<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<p>Now that we\u2019ve covered the different WhatsApp versions and their pricing, it\u2019s important to note one thing: <strong>WhatsApp Business and the Business API are designed for customer communication, not team collaboration.<\/strong>&nbsp;<\/p>\n\n\n\n<p>The only version that can realistically be compared to Slack for internal communication is the basic, personal WhatsApp app, but that immediately creates a problem.&nbsp;<\/p>\n\n\n\n<p>Since WhatsApp requires you to register with your phone number, using the app for both private and business communication forces you to mix the two. This blurs boundaries, creates disorganization, and makes it <strong>much harder to separate professional from personal life<\/strong>.&nbsp;<\/p>\n\n\n\n<p>So when we compare Slack and WhatsApp pricing, it might look like a simple case of pricey versus free. But the real question is: what value do they bring to your team? That\u2019s what we\u2019re going to explore next.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\ud83d\udca1 PUMBLE PRO TIP<\/strong><\/p>\n\n\n\n<p>If you\u2019re searching for an affordable team collaboration tool, check out Pumble by CAKE.com:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/pumble.com\/compare\/free-slack-alternative\" target=\"_blank\" rel=\"noreferrer noopener\">Free Slack Alternative<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/pumble.com\/compare\/free-whatsapp-alternative\" target=\"_blank\" rel=\"noreferrer noopener\">Free WhatsApp Alternative<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/pumble.com\/pricing\" target=\"_blank\" rel=\"noreferrer noopener\">Pumble Pricing<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n\n<div class=\"banner banner-light pumble-gradient-pricing\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <span class=\"h4 text-lg translation-block mb-0\">Need an affordable alternative? Try Pumble.<\/span>\n        <p class=\"translation-block mt-1 mb-3\">Switch your team to Pumble and get more for less.<\/p>\n\n        <div class=\"banner-buttons d-flex gap-4 align-items-center translation-block justify-content-center justify-content-sm-start\">\n            <a class=\"bg-white rounded px-3 py-1 text-gray-dark\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\/pricing\" target=\"_blank\">Learn more<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/pricing@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/pricing.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    \n\n\n\n<h2 id=\"slack-vs-whatsapp-slacks-interface-is-more-organized-and-easier-to-navigate\" class=\"wp-block-heading\">Slack vs WhatsApp: Slack\u2019s interface is more organized and easier to navigate&nbsp;<\/h2>\n\n\n\n<p>If you, like many of us, spend a good chunk of your workday looking at your communication app \u2014 it should be easy to use and customize to your own preferences.&nbsp;<\/p>\n\n\n\n<p>Slack has a clean and user-friendly interface.&nbsp;<\/p>\n\n\n\n<p>Conversations take the majority of the screen, while on the sidebar you can see all your:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Channels<\/strong>,&nbsp;<\/li>\n\n\n\n<li><strong>Threads<\/strong>,&nbsp;<\/li>\n\n\n\n<li><strong>DMs<\/strong>,&nbsp;<\/li>\n\n\n\n<li><strong>Files<\/strong>, and<\/li>\n\n\n\n<li><strong>Drafts &amp; sent messages<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p>The layout is easy to navigate, but I found it slightly more cluttered than I would like. All the buttons and options packed into the navigation bar make the interface feel visually dense.&nbsp;<\/p>\n\n\n\n<p>When it comes to the appearance, you can customize it by choosing:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The font,<\/li>\n\n\n\n<li>A light or dark theme or one that follows your computer\u2019s settings, and<\/li>\n\n\n\n<li>The theme color, either from the pre-built ones or a custom.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2394\" height=\"1532\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-interface.png\" alt=\"Slack\u2019s interface\" class=\"wp-image-19897\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-interface.png 2394w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-interface-469x300.png 469w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-interface-1110x710.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-interface-768x491.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-interface-1536x983.png 1536w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-interface-2048x1311.png 2048w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-interface-18x12.png 18w\" sizes=\"auto, (max-width: 2394px) 100vw, 2394px\" \/><figcaption class=\"wp-element-caption\">Slack\u2019s interface<\/figcaption><\/figure>\n<\/div>\n\n\n<p>WhatsApp\u2019s look is as simple and straightforward as they get \u2014 a list of conversations that you click on to see the messages.<\/p>\n\n\n\n<p>However, that <strong>simplicity comes at the expense of organization<\/strong>.&nbsp;<\/p>\n\n\n\n<p>With it essentially being an endless scroll of messages, not being able to organize your chats by topics makes navigating through conversations unnecessarily complicated.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1242\" height=\"882\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Personalizing-your-interface-in-WhatsApp.png\" alt=\"WhatsApp\u2019s interface personalization options\" class=\"wp-image-19898\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Personalizing-your-interface-in-WhatsApp.png 1242w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Personalizing-your-interface-in-WhatsApp-422x300.png 422w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Personalizing-your-interface-in-WhatsApp-1110x788.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Personalizing-your-interface-in-WhatsApp-768x545.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Personalizing-your-interface-in-WhatsApp-18x12.png 18w\" sizes=\"auto, (max-width: 1242px) 100vw, 1242px\" \/><figcaption class=\"wp-element-caption\">WhatsApp\u2019s interface personalization options<\/figcaption><\/figure>\n<\/div>\n\n\n<p>There is, I\u2019ll admit, the lists feature on the mobile app, which lets you group chats together. But, in my opinion, it doesn\u2019t hold a candle to the practicality of channels in Slack and other communication apps.&nbsp;<\/p>\n\n\n\n<p>You can personalize your WhatsApp interface by choosing between a light and a dark theme, chat wallpaper, and text size.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 id=\"slack-vs-whatsapp-slack-has-more-business-oriented-communication-options\" class=\"wp-block-heading\">Slack vs WhatsApp: Slack has more business-oriented communication options<\/h2>\n\n\n\n<p>Next, we have what I consider the most important segment of this comparison \u2014 communication options.&nbsp;<\/p>\n\n\n\n<p>To better understand how both apps can help your team improve its communication and productivity, let\u2019s first tackle text communication features and then move on to video and voice.&nbsp;<\/p>\n\n\n\n<h3 id=\"text-communication\" class=\"wp-block-heading\">Text communication<\/h3>\n\n\n\n<p>Both Slack and WhatsApp support:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Direct messaging<\/strong>,<\/li>\n\n\n\n<li><strong>File sharing<\/strong>,<\/li>\n\n\n\n<li><strong>Mentions and reactions<\/strong>,<\/li>\n\n\n\n<li><strong>Pinned messages<\/strong>, and<\/li>\n\n\n\n<li><strong>Saved messages<\/strong>.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Slack goes further with features that make team communication easier, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Channels<\/strong> and <strong>threads<\/strong> \u2014 for keeping conversations organized.<\/li>\n\n\n\n<li><strong>Scheduled messages <\/strong>\u2014 so you can send updates at the right time.<\/li>\n\n\n\n<li><strong>Canvases<\/strong> \u2014 built-in documents to organize and share information.&nbsp;<\/li>\n\n\n\n<li><strong>Guest roles<\/strong> \u2014 that let you invite external collaborators with limited access.&nbsp;<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2392\" height=\"1528\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Channels-and-threads-in-Slack.png\" alt=\"Channels and threads in Slack\" class=\"wp-image-19899\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Channels-and-threads-in-Slack.png 2392w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Channels-and-threads-in-Slack-470x300.png 470w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Channels-and-threads-in-Slack-1110x709.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Channels-and-threads-in-Slack-768x491.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Channels-and-threads-in-Slack-1536x981.png 1536w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Channels-and-threads-in-Slack-2048x1308.png 2048w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Channels-and-threads-in-Slack-18x12.png 18w\" sizes=\"auto, (max-width: 2392px) 100vw, 2392px\" \/><figcaption class=\"wp-element-caption\">Channels and threads in Slack<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Aside from the shared basics, WhatsApp also has a few different features up its (metaphoric) sleeve:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Location sharing<\/strong>,<\/li>\n\n\n\n<li><strong>Temporary images and text messages<\/strong>,<\/li>\n\n\n\n<li><strong>Seeing if the other person has seen your message and when they were last active<\/strong>, and<\/li>\n\n\n\n<li><strong>Status updates<\/strong>.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Adding-a-status-in-the-WhatsApp-mobile-app-473x1024.png\" alt=\"Adding a status in the WhatsApp mobile app\" class=\"wp-image-19900\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Adding-a-status-in-the-WhatsApp-mobile-app-473x1024.png 473w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Adding-a-status-in-the-WhatsApp-mobile-app-139x300.png 139w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Adding-a-status-in-the-WhatsApp-mobile-app-768x1662.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Adding-a-status-in-the-WhatsApp-mobile-app-710x1536.png 710w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Adding-a-status-in-the-WhatsApp-mobile-app-6x12.png 6w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Adding-a-status-in-the-WhatsApp-mobile-app.png 828w\" sizes=\"auto, (max-width: 473px) 100vw, 473px\" \/><figcaption class=\"wp-element-caption\">Adding a status in the WhatsApp mobile app<\/figcaption><\/figure>\n<\/div>\n\n\n<p>In my opinion, WhatsApp\u2019s extra features are built for personal use and add little value in a professional setting.&nbsp;<\/p>\n\n\n\n<p>Slack\u2019s structured channels and threads are far more practical than WhatsApp\u2019s single, endless group chat, making WhatsApp unfit for business communication.&nbsp;<\/p>\n\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/feature-list\" target=\"_blank\" rel=\"noreferrer noopener\">Get Slack&#8217;s messaging features for only $2.49 with Pumble<\/a><\/p>\n\n\n\n<h3 id=\"video-voice-communication\" class=\"wp-block-heading\">Video\/voice communication<\/h3>\n\n\n\n<p>The free version of Slack offers you <strong>1-on-1 video<\/strong> and <strong>voice calls<\/strong> with <strong>screen sharing<\/strong>, while the paid plans allow you to add up to <strong>50 participants<\/strong>.<\/p>\n\n\n\n<p>You can also <strong>annotate<\/strong> and let others draw on your screen while you\u2019re screen sharing.<\/p>\n\n\n\n<p>While in a huddle (spontaneous audio and video calls directly within a Slack channel or DM), you can create <strong>canvases for note taking<\/strong> and <strong>send messages<\/strong> in the huddle thread. Both the messages and canvases are then saved in the channel or DM where you started the huddle.&nbsp;<\/p>\n\n\n\n<p>It also lets you choose a video background and captions.&nbsp;<\/p>\n\n\n\n<p>I was surprised to find out that Slack <strong>doesn\u2019t offer built-in meeting recording<\/strong>, a feature I find invaluable, especially for important presentations and coworkers that miss crucial meetings.&nbsp;<\/p>\n\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Record your meetings with Pumble<\/a><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1408\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slack-Huddle-scaled.png\" alt=\"Slack huddle\" class=\"wp-image-19901\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slack-Huddle-scaled.png 2560w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slack-Huddle-545x300.png 545w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slack-Huddle-1110x611.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slack-Huddle-768x422.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slack-Huddle-1536x845.png 1536w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slack-Huddle-2048x1127.png 2048w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slack-Huddle-18x10.png 18w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><figcaption class=\"wp-element-caption\">Slack huddle<\/figcaption><\/figure>\n<\/div>\n\n\n<p>WhatsApp also has video and voice call options for up to 32 participants, all for free.<\/p>\n\n\n\n<p>In a call, you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Share your screen<\/strong>,&nbsp;<\/li>\n\n\n\n<li><strong>Raise your hand<\/strong>, and&nbsp;<\/li>\n\n\n\n<li><strong>Choose from the filters, effects, and background options<\/strong>.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"922\" height=\"703\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Voice-call-in-WhatsApp.png\" alt=\"Voice call in WhatsApp\" class=\"wp-image-19902\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Voice-call-in-WhatsApp.png 922w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Voice-call-in-WhatsApp-393x300.png 393w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Voice-call-in-WhatsApp-768x586.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Voice-call-in-WhatsApp-16x12.png 16w\" sizes=\"auto, (max-width: 922px) 100vw, 922px\" \/><figcaption class=\"wp-element-caption\">Voice call in WhatsApp<\/figcaption><\/figure>\n<\/div>\n\n\n<p>While it does have some collaboration features, WhatsApp seems to be more <strong>suited for casual calls<\/strong>, rather than business meetings.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\ud83d\udca1 PUMBLE PRO TIP<\/strong><\/p>\n\n\n\n<p>Is high-quality video conferencing toward the top of your communication app checklist? Here are our favorites that do it best:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/pumble.com\/blog\/best-video-conferencing-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">8 Best Video Conferencing Software for Businesses in 2025<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h2 id=\"slack-vs-whatsapp-slacks-notifications-are-more-sophisticated-and-customizable\" class=\"wp-block-heading\">Slack vs WhatsApp: Slack\u2019s notifications are more sophisticated and customizable<\/h2>\n\n\n\n<p>To avoid breaking my focus with every ping from my communication app, I always adjust my notifications so I\u2019m only alerted when it\u2019s necessary.&nbsp;<\/p>\n\n\n\n<p>While testing out Slack, I found that you generally get notifications when:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>You receive a direct message from someone<\/strong>,<\/li>\n\n\n\n<li><strong>Someone mentions you<\/strong>,<\/li>\n\n\n\n<li><strong>You get a reply on a thread you\u2019re following<\/strong>,<\/li>\n\n\n\n<li><strong>You receive a message from Slackbot<\/strong>, and<\/li>\n\n\n\n<li><strong>Someone uses one of the keywords you\u2019ve set<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p>But, it also has advanced notification options, so it\u2019s up to you whether you\u2019ll receive all notifications, some of them, or none.<\/p>\n\n\n\n<p>Additionally, you can pick a time frame in which you\u2019ll receive notifications or choose to be notified on your mobile device if you\u2019re inactive on the desktop.<\/p>\n\n\n\n<p>Slack also has a <strong>Do Not Disturb<\/strong> feature that you can enable and customize to work notifications-free for a time period of your choice.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1570\" height=\"1368\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Notification-settings-in-Slack-1.png\" alt=\"Notifications settings in Slack\" class=\"wp-image-19903\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Notification-settings-in-Slack-1.png 1570w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Notification-settings-in-Slack-1-344x300.png 344w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Notification-settings-in-Slack-1-1110x967.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Notification-settings-in-Slack-1-768x669.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Notification-settings-in-Slack-1-1536x1338.png 1536w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Notification-settings-in-Slack-1-14x12.png 14w\" sizes=\"auto, (max-width: 1570px) 100vw, 1570px\" \/><figcaption class=\"wp-element-caption\">Notifications settings in Slack<\/figcaption><\/figure>\n<\/div>\n\n\n<p>WhatsApp also has a couple of notification preferences \u2014 but they\u2019re not nearly as customizable as Slack\u2019s.&nbsp;<\/p>\n\n\n\n<p>In WhatsApp, you can choose whether or not you want to receive notifications for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Messages<\/strong>,&nbsp;<\/li>\n\n\n\n<li><strong>Calls<\/strong>,&nbsp;<\/li>\n\n\n\n<li><strong>Reactions<\/strong>, and&nbsp;<\/li>\n\n\n\n<li><strong>Status reactions<\/strong>.&nbsp;<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"612\" height=\"677\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Notification-settings-in-WhatsApp.png\" alt=\"Notification settings in WhatsApp\" class=\"wp-image-19904\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Notification-settings-in-WhatsApp.png 612w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Notification-settings-in-WhatsApp-271x300.png 271w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Notification-settings-in-WhatsApp-11x12.png 11w\" sizes=\"auto, (max-width: 612px) 100vw, 612px\" \/><figcaption class=\"wp-element-caption\">Notification settings in WhatsApp<\/figcaption><\/figure>\n<\/div>\n\n\n<p>You can also pick your notification tone for messages and groups.<\/p>\n\n\n\n<p>When it\u2019s time to work, you can <strong>mute individual chats<\/strong> for 8 hours, 1 week, or forever. But, the app doesn\u2019t let you mute all notifications at one, making it harder to focus without interruptions.&nbsp;<\/p>\n\n\n\n<h2 id=\"slack-vs-whatsapp-slack-offers-advanced-search-options\" class=\"wp-block-heading\">Slack vs WhatsApp: Slack offers advanced search options<\/h2>\n\n\n\n<p>Finding past messages and files quickly is essential for staying organized and productive.<\/p>\n\n\n\n<p>Both Slack and WhatsApp offer search filters, but they work differently.&nbsp;<\/p>\n\n\n\n<p>Slack allows you to narrow your search by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Who sent the message<\/strong>,&nbsp;<\/li>\n\n\n\n<li><strong>Where it was sent<\/strong>,&nbsp;<\/li>\n\n\n\n<li><strong>A date range <\/strong>for when it was sent,&nbsp;<\/li>\n\n\n\n<li><strong>What it contained<\/strong> (file, link, action), and more.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Although these options are helpful, they\u2019re easily disrupted by Slack\u2019s strict limit on the free plan \u2014 <strong>access to only the last 90-days of messages and files<\/strong>.&nbsp;<\/p>\n\n\n\n<p>This means that anything older than 3 months is automatically archived by Slack and can only be retrieved if you upgrade to a paid subscription. Losing access to my own conversations and <a href=\"https:\/\/pumble.com\/blog\/knowledge-base-best-practices\/\" target=\"_blank\" rel=\"noreferrer noopener\">knowledge base<\/a> significantly hinders my productivity.&nbsp;<\/p>\n\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Enjoy unlimited message history for free with Pumble<\/a><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1028\" height=\"1384\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Search-filters-in-Slack.png\" alt=\"Search filters in Slack\" class=\"wp-image-19906\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Search-filters-in-Slack.png 1028w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Search-filters-in-Slack-223x300.png 223w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Search-filters-in-Slack-761x1024.png 761w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Search-filters-in-Slack-768x1034.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Search-filters-in-Slack-9x12.png 9w\" sizes=\"auto, (max-width: 1028px) 100vw, 1028px\" \/><figcaption class=\"wp-element-caption\">Search filters in Slack<\/figcaption><\/figure>\n<\/div>\n\n\n<p>In WhatsApp, you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Search conversations using a keyword<\/strong>, and<\/li>\n\n\n\n<li><strong>Narrow results by selecting a specific date<\/strong>, which also shows how many messages on that day contain the keyword.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"745\" height=\"518\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Keyword-search-by-date-in-WhatsApp.png\" alt=\"Keyword search by date in WhatsApp\" class=\"wp-image-19905\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Keyword-search-by-date-in-WhatsApp.png 745w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Keyword-search-by-date-in-WhatsApp-431x300.png 431w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Keyword-search-by-date-in-WhatsApp-18x12.png 18w\" sizes=\"auto, (max-width: 745px) 100vw, 745px\" \/><figcaption class=\"wp-element-caption\">Keyword search by date in WhatsApp<\/figcaption><\/figure>\n<\/div>\n\n\n<p>In the WhatsApp desktop app, searching within a chat highlights messages with the keyword, but you must scroll up and down to see all results. It does not offer the ability to view all results in one place, which I find very impractical.<\/p>\n\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Search with no limits with Pumble<\/a><\/p>\n\n\n\n<h2 id=\"slack-vs-whatsapp-whatsapp-allows-bigger-file-sharing-but-doesnt-have-built-in-storage\" class=\"wp-block-heading\">Slack vs WhatsApp: WhatsApp allows bigger file sharing, but doesn\u2019t have built-in storage<\/h2>\n\n\n\n<p>When it comes to file sharing, in both Slack and WhatsApp you can share:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Images<\/strong>,<\/li>\n\n\n\n<li><strong>Videos<\/strong>, and<\/li>\n\n\n\n<li><strong>Documents<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p>In Slack, you can also share workflows, lists, and text snippets.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2392\" height=\"1528\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Sharing-a-file-in-Slack.png\" alt=\"Sharing a file in Slack\" class=\"wp-image-19907\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Sharing-a-file-in-Slack.png 2392w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Sharing-a-file-in-Slack-470x300.png 470w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Sharing-a-file-in-Slack-1110x709.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Sharing-a-file-in-Slack-768x491.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Sharing-a-file-in-Slack-1536x981.png 1536w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Sharing-a-file-in-Slack-2048x1308.png 2048w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Sharing-a-file-in-Slack-18x12.png 18w\" sizes=\"auto, (max-width: 2392px) 100vw, 2392px\" \/><figcaption class=\"wp-element-caption\">Sharing a file in Slack<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Additionally, in WhatsApp you can share:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contacts,&nbsp;<\/li>\n\n\n\n<li>Locations,&nbsp;<\/li>\n\n\n\n<li>Polls,&nbsp;<\/li>\n\n\n\n<li>Drawings, and&nbsp;<\/li>\n\n\n\n<li>Events.<\/li>\n<\/ul>\n\n\n\n<p>These all vary depending on if you\u2019re using the mobile or desktop app.<\/p>\n\n\n\n<p>The maximum size for a single file you can upload directly from your device is <strong>1 GB in Slack<\/strong> and <strong>2 GB in WhatsApp<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"775\" height=\"835\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Sharing-a-file-in-WhatsApp.png\" alt=\"Sharing a file in WhatsApp\" class=\"wp-image-19908\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Sharing-a-file-in-WhatsApp.png 775w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Sharing-a-file-in-WhatsApp-278x300.png 278w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Sharing-a-file-in-WhatsApp-768x827.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Sharing-a-file-in-WhatsApp-11x12.png 11w\" sizes=\"auto, (max-width: 775px) 100vw, 775px\" \/><figcaption class=\"wp-element-caption\">Sharing a file in WhatsApp<\/figcaption><\/figure>\n<\/div>\n\n\n<p>In regards to file storage in Slack, it depends on the plan you choose:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Free plan: <strong>5 GB for the entire workspace<\/strong>,<\/li>\n\n\n\n<li>Pro plan: <strong>10 GB per member<\/strong>,<\/li>\n\n\n\n<li>Business plan: <strong>20 GB per member<\/strong>, and<\/li>\n\n\n\n<li>Enterprise plan: <strong>1 TB per member<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p>As always, the more you invest, the more you\u2019ll get.&nbsp;<\/p>\n\n\n\n<p>WhatsApp, on the other hand, is not a storage medium \u2014 it uses up the space on your phone and cloud.<\/p>\n\n\n\n<p>From my experience, this means I have to manage space carefully. If you rely on shared documentation like I do, the lack of built-in storage can be a real drawback.&nbsp;<\/p>\n\n\n\n\n<div class=\"banner banner-dark pumble-gradient-features\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <span class=\"h4 text-lg translation-block mb-0\">Want a better alternative to Slack or WhatsApp? Try Pumble by CAKE.com<\/span>\n        <p class=\"translation-block mt-1 mb-3\">Boost teamwork and simplify communication by switching your team to Pumble.<\/p>\n\n        <div class=\"banner-buttons d-flex gap-4 align-items-center translation-block justify-content-center justify-content-sm-start\">\n            <a class=\"bg-white rounded px-3 py-1 text-gray-dark\" href=\"https:\/\/pumble.com\/compare\" target=\"_blank\">Compare<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/features@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/features.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    \n\n\n\n<h2 id=\"slack-vs-whatsapp-support-scales-more-effectively-in-slack\" class=\"wp-block-heading\">Slack vs WhatsApp: Support scales more effectively in Slack<\/h2>\n\n\n\n<p>Reliable support is essential when issues arise, so it\u2019s important to see how Slack and WhatsApp handle customer assistance for teams.&nbsp;<\/p>\n\n\n\n<p>Slack\u2019s free plan includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email\/Help Desk<\/strong><\/li>\n\n\n\n<li><strong>FAQs\/Forum<\/strong><\/li>\n\n\n\n<li><strong>Knowledge Base<\/strong><\/li>\n<\/ul>\n\n\n\n<p>As far as the paid plans go, the more you pay the better support you get:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pro: <strong>24\/7 support<\/strong><\/li>\n\n\n\n<li>Business+: <strong>24\/7 support with 4-hour response time<\/strong><\/li>\n\n\n\n<li>Enterprise+: <strong>24\/7 priority support with 4-hour response time<\/strong><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1728\" height=\"956\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-Help-Center-2.png\" alt=\"Slack\u2019s Help Center\" class=\"wp-image-19916\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-Help-Center-2.png 1728w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-Help-Center-2-542x300.png 542w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-Help-Center-2-1110x614.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-Help-Center-2-768x425.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-Help-Center-2-1536x850.png 1536w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-Help-Center-2-18x10.png 18w\" sizes=\"auto, (max-width: 1728px) 100vw, 1728px\" \/><figcaption class=\"wp-element-caption\">Slack\u2019s Help Center<\/figcaption><\/figure>\n<\/div>\n\n\n<p>If you happen to have some trouble with WhatsApp, you can search for a solution via:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Help Center\/FAQ<\/strong><\/li>\n\n\n\n<li><strong>Email support<\/strong><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1258\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/WhatsApps-Help-Center-scaled.png\" alt=\"WhatsApp\u2019s Help Center\" class=\"wp-image-19915\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/WhatsApps-Help-Center-scaled.png 2560w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/WhatsApps-Help-Center-611x300.png 611w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/WhatsApps-Help-Center-1110x545.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/WhatsApps-Help-Center-768x377.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/WhatsApps-Help-Center-1536x755.png 1536w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/WhatsApps-Help-Center-2048x1006.png 2048w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/WhatsApps-Help-Center-18x9.png 18w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><figcaption class=\"wp-element-caption\">WhatsApp\u2019s Help Center<\/figcaption><\/figure>\n<\/div>\n\n\n<p>When comparing the two, Slack definitely takes the lead.<\/p>\n\n\n\n<p>But, I still found its support very limiting as a free user, especially since I prefer to talk to a real person to resolve app issues as quickly as possible.<\/p>\n\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Get free 24\/7 human support on Pumble<\/a><\/p>\n\n\n\n<h2 id=\"slack-vs-whatsapp-slack-provides-enterprise-grade-security\" class=\"wp-block-heading\">Slack vs WhatsApp: Slack provides enterprise-grade security<\/h2>\n\n\n\n<p>Last, but definitely not least, we have to consider how protected your data is on these two apps.<\/p>\n\n\n\n<p>Data security should not be taken lightly, especially since business communication can contain confidential information.<\/p>\n\n\n\n<p>Slack encrypts data at rest and data in transit. It also has many security certifications, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>ISO\/IEC<\/strong>,<\/li>\n\n\n\n<li><strong>SOC 2 &amp; 3<\/strong>,<\/li>\n\n\n\n<li><strong>APEC<\/strong>, and<\/li>\n\n\n\n<li><strong>CSA<\/strong>.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2064\" height=\"1180\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-certifications-1.png\" alt=\"Slack\u2019s certifications\" class=\"wp-image-19914\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-certifications-1.png 2064w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-certifications-1-525x300.png 525w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-certifications-1-1110x635.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-certifications-1-768x439.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-certifications-1-1536x878.png 1536w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-certifications-1-2048x1171.png 2048w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Slacks-certifications-1-18x10.png 18w\" sizes=\"auto, (max-width: 2064px) 100vw, 2064px\" \/><figcaption class=\"wp-element-caption\">Slack\u2019s certifications<\/figcaption><\/figure>\n<\/div>\n\n\n<p>However, Slack doesn\u2019t have end-to-end encryption.<\/p>\n\n\n\n<p>WhatsApp, on the other hand, has <strong>strong end-to-end encryption<\/strong> for both individual and group chats. Messages are also protected by Signal encryption.&nbsp;<\/p>\n\n\n\n<p>Unlike the majority of apps, data encryption is enabled on all chats by default \u2014 you don\u2019t have to manually turn it on.<\/p>\n\n\n\n<p>But, WhatsApp <a href=\"https:\/\/faq.whatsapp.com\/1303762270462331\/\" target=\"_blank\" rel=\"noreferrer noopener\">shares some information with its parent company, Meta<\/a>.<\/p>\n\n\n\n<p>While WhatsApp\u2019s approach to security is great for keeping messages private, it doesn\u2019t replace the comprehensive protections and guarantees provided by enterprise certifications.&nbsp;<\/p>\n\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Need a secure messaging app? Try Pumble<\/a><\/p>\n\n\n\n<h2 id=\"slack-vs-whatsapp-the-final-verdict\" class=\"wp-block-heading\">Slack vs WhatsApp: The final verdict<\/h2>\n\n\n\n<p>Both apps are popular for a reason and contain many features that will help your team communicate better and <a href=\"https:\/\/pumble.com\/blog\/how-to-boost-productivity-at-work\/\" target=\"_blank\" rel=\"noreferrer noopener\">be more productive<\/a>.&nbsp;<\/p>\n\n\n\n<p>However, each has important limitations.&nbsp;<\/p>\n\n\n\n<p>WhatsApp is convenient and widely used, making it easy to connect with your team and clients where they already are. But mixing personal and professional communication can seriously <strong>disrupt your <\/strong><a href=\"https:\/\/pumble.com\/blog\/work-life-boundaries\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>work-life balance<\/strong><\/a> and productivity.&nbsp;<\/p>\n\n\n\n<p>A proper team communication app should include features built for work, such as integrations, user management, and structured channels.&nbsp;<\/p>\n\n\n\n<p>Slack offers these work-focused features, but they come with a <strong>hefty price tag<\/strong>. Its free plan is limited in ways that make it unsuitable as a long-term solution, particularly with the <strong>90-day message and file history restriction<\/strong>.<\/p>\n\n\n\n<p>If you had to choose between the two, Slack would be the more practical option.<\/p>\n\n\n\n<p>That said, you\u2019re under no obligation to settle for either.<\/p>\n\n\n\n<h2 id=\"torn-between-slacks-cost-and-whatsapps-chaos-pumble-by-cake-com-solves-both\" class=\"wp-block-heading\">Torn between Slack\u2019s cost and WhatsApp\u2019s chaos? Pumble by CAKE.com solves both&nbsp;<\/h2>\n\n\n\n<p>If you\u2019re still unsure whether Slack or WhatsApp is the right fit for your team, there\u2019s another option worth considering.&nbsp;<\/p>\n\n\n\n<p>Pumble by <a href=\"https:\/\/cake.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">CAKE.com<\/a> is an all-in-one <a href=\"https:\/\/pumble.com\/team-communication-app\" target=\"_blank\" rel=\"noreferrer noopener\">team communication app<\/a> that gives you the professional structure of Slack without the high price tag and the convenience of WhatsApp without the chaos.&nbsp;<\/p>\n\n\n\n<p>It\u2019s designed as a <strong>true business communication tool<\/strong> with <a href=\"https:\/\/pumble.com\/features\/channels\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>channels<\/strong><\/a>, <a href=\"https:\/\/pumble.com\/features\/threads\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>threads<\/strong><\/a>, and <strong>a clean interface<\/strong> that keeps conversations organized and easy to follow.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1395\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Channels-and-threads-in-Pumble-scaled.png\" alt=\"Channels and threads in Pumble\" class=\"wp-image-19913\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Channels-and-threads-in-Pumble-scaled.png 2560w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Channels-and-threads-in-Pumble-551x300.png 551w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Channels-and-threads-in-Pumble-1110x605.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Channels-and-threads-in-Pumble-768x419.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Channels-and-threads-in-Pumble-1536x837.png 1536w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Channels-and-threads-in-Pumble-2048x1116.png 2048w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/06\/Channels-and-threads-in-Pumble-18x10.png 18w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><figcaption class=\"wp-element-caption\">Channels and threads in Pumble<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Unlike Slack, Pumble\u2019s free plan spares you from hitting frustrating limits and paywalls. It comes with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Unlimited users<\/strong>,&nbsp;<\/li>\n\n\n\n<li><strong>Unlimited message history<\/strong>, and&nbsp;<\/li>\n\n\n\n<li><strong>Generous storage<\/strong>.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Unlike WhatsApp, Pumble separates work from your personal life and comes packed with business-ready features:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/pumble.com\/video-conferencing\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Video<\/strong><\/a> and <a href=\"https:\/\/pumble.com\/voice-calls\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>voice calls<\/strong><\/a> with high-quality audio and video,&nbsp;<\/li>\n\n\n\n<li><a href=\"https:\/\/pumble.com\/features\/video-messages\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Video<\/strong><\/a> and <a href=\"https:\/\/pumble.com\/features\/voice-messages\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>voice messages<\/strong><\/a> for quick updates,<\/li>\n\n\n\n<li><a href=\"https:\/\/pumble.com\/document-sharing\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>File sharing<\/strong><\/a> with unlimited searchable history,<\/li>\n\n\n\n<li>User <a href=\"https:\/\/pumble.com\/features\/roles-and-permissions\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>roles and permissions<\/strong><\/a> for secure workplace management,<\/li>\n\n\n\n<li><a href=\"https:\/\/pumble.com\/guest-access\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Guest access<\/strong><\/a> for collaborating with clients and external partners,&nbsp;<\/li>\n\n\n\n<li><a href=\"https:\/\/pumble.com\/features\/reminders\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Reminders<\/strong><\/a> and <a href=\"https:\/\/pumble.com\/features\/schedule-a-message\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>scheduled messages<\/strong><\/a> so nothing is missed, and&nbsp;<\/li>\n\n\n\n<li><strong>24\/7, 100% human support<\/strong> on all plans.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>If you\u2019re looking for order instead of chaos and professionalism without high costs, Pumble is the <strong>easiest, most cost-effective<\/strong> way to make the upgrade.&nbsp;<\/p>\n\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Get started with Pumble<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Compare Slack vs WhatsApp for work communication. Discover key differences, limitations, and find which tool can support your team\u2019s productivity.<\/p>\n","protected":false},"author":15,"featured_media":19917,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[12],"tags":[],"class_list":["post-4377","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comparisons"],"acf":[],"_links":{"self":[{"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/posts\/4377","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/comments?post=4377"}],"version-history":[{"count":50,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/posts\/4377\/revisions"}],"predecessor-version":[{"id":22800,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/posts\/4377\/revisions\/22800"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/media\/19917"}],"wp:attachment":[{"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/media?parent=4377"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/categories?post=4377"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/tags?post=4377"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}