{"id":5566,"date":"2022-10-24T14:03:45","date_gmt":"2022-10-24T14:03:45","guid":{"rendered":"https:\/\/pumble.com\/blog\/?p=5566"},"modified":"2026-03-13T16:05:05","modified_gmt":"2026-03-13T16:05:05","slug":"mattermost-vs-rocketchat","status":"publish","type":"post","link":"https:\/\/pumble.com\/blog\/mattermost-vs-rocketchat\/","title":{"rendered":"Mattermost vs Rocket.Chat: Which tool suits your needs?"},"content":{"rendered":"\n<p>No matter whether you work in-office, <a href=\"https:\/\/pumble.com\/solutions\/remote-work\" target=\"_blank\" rel=\"noreferrer noopener\">remotely<\/a>, or practice a <a href=\"https:\/\/pumble.com\/blog\/hybrid-remote-work-models\/\" target=\"_blank\" rel=\"noreferrer noopener\">hybrid work model<\/a>, you simply must have a team chat app.&nbsp;<\/p>\n\n\n\n<p>Choosing the <a href=\"https:\/\/pumble.com\/learn\/pumble\/best-team-chat-apps\/\" target=\"_blank\" rel=\"noreferrer noopener\">right business communication platform<\/a> can be overwhelming, yet it is essential for <a href=\"https:\/\/pumble.com\/learn\/collaboration\/5-strategies-for-effective-team-collaboration\/\" target=\"_blank\" rel=\"noreferrer noopener\">effective communication and collaboration<\/a>.<\/p>\n\n\n\n<p>So, to make your choice a bit easier, in this blog post, we compare two of the most popular business messaging apps on the market \u2014 Mattermost and Rocket.Chat.<\/p>\n\n\n\n<p>First, we\u2019ll provide you with an overview of both platforms\u2019 features.<\/p>\n\n\n\n<p>Then, we\u2019ll compare the two apps\u2019 following categories:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pricing plans,<\/li>\n\n\n\n<li>Interface,<\/li>\n\n\n\n<li>Communication,<\/li>\n\n\n\n<li>Notifications,<\/li>\n\n\n\n<li>Search,<\/li>\n\n\n\n<li>File sharing and storage,<\/li>\n\n\n\n<li>Integrations,<\/li>\n\n\n\n<li>Support, and<\/li>\n\n\n\n<li>Security.<\/li>\n<\/ul>\n\n\n\n<p>In the end, we\u2019ll reach a verdict, see which team chat app is better \u2014 Mattermost or Rocket.Chat \u2014 and help you reach an informed decision about the best team chat app for you.<\/p>\n\n\n\n<p>Let\u2019s dive right in!&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group pro-tip has-background\" style=\"background-color:#f9f5ff\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-color has-link-color wp-elements-cc33874368dce034e75a5191680fbf4f\" style=\"color:#1d272c\"><strong>Why trust us?<\/strong><\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-10c633d26c0061cd592c56ffa1e18b79\" style=\"color:#1d272c\">Human reviewers try out each app and follow strict guidelines while writing about the comparisons. We follow a transparent, clear, and systematic methodology, so that every review is objective and accurate.<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-63e076551cb8a43d3e47e610234773dc\" style=\"color:#673ab7\"><a href=\"https:\/\/cake.com\/our-software-review-methodology\" target=\"_blank\" rel=\"noreferrer noopener\">Learn more about our review methodology here \u2192<\/a><\/p>\n<\/div><\/div>\n\n\n\n<h2 id=\"mattermost-vs-rocket-chat-main-features-comparison\" class=\"wp-block-heading\">Mattermost vs Rocket.Chat: Main features comparison <\/h2>\n\n\n\n<p>Mattermost and Rocket.Chat differ primarily in their approach to workflow integration, security models, and interoperability. <br>While Mattermost is often recognized for its streamlined, DevOps-centric collaboration and broad integration ecosystem, Rocket.Chat provides a flexible environment with specialized strengths in secure external federation and multilingual support. Both platforms have advanced search and notification systems, with Rocket.Chat focusing on AI-assisted intelligence and Mattermost prioritizing structured, mission-critical workflows.<\/p>\n\n\n\n<p><strong>You can see and compare the main features of both Mattermost and Rocket.Chat in the table below.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Features<\/th><th><strong>Mattermost<\/strong><\/th><th><strong>Rocket.Chat<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Pricing<\/strong><\/td><td>&#8211; Starter\/Free (Up to 10k messages, 10GB free storage)<br>&#8211; Professional $10 per user, per month<br>&#8211; Enterprise \u2014 contact Sales<\/td><td>\u2013 Starter<strong>:<\/strong> Free (Self-managed essentials)<br>\u2013 Pro<strong>:<\/strong> Custom quote (Scaled teams)<br>\u2013 Enterprise<strong>:<\/strong> Tiered by mission requirements<\/td><\/tr><tr><td><strong>Interface<\/strong><\/td><td>Clean, advanced customization&nbsp;<\/td><td>Clean, intuitive, and fully white-labelable<\/td><\/tr><tr><td><strong>Communication options<\/strong><\/td><td>Communication and collaboration through:&nbsp;<br>&#8211; Channels,&nbsp;<br>&#8211; Playbooks, and<br>&#8211; Boards<\/td><td>Chennels, Native Matrix Federation, and Native P2P Voice\/Video<\/td><\/tr><tr><td><strong>Notifications<\/strong><\/td><td>Advanced notification configuration<\/td><td>Secure push notifications + AI-powered summaries<\/td><\/tr><tr><td><strong>Search options<\/strong><\/td><td>Advanced filtered search options<br>Search within documents<\/td><td>AI Intelligent Search (Semantic intent-based) and advanced filtering<\/td><\/tr><tr><td><strong>File sharing&nbsp;<\/strong><strong>and storage options<\/strong><\/td><td>Starter plan: 10GB for a team<br>Professional: 250GB for a team<br>Enterprise: unlimited file storage for a team<\/td><td>Flexible Storage: Local or S3-compatible; includes encrypted file sharing<\/td><\/tr><tr><td><strong>Integrations<\/strong><\/td><td>5 integrations limit in the free plan, 600+ integrations in paid plans<\/td><td>Customizable integrations: Supports custom and pre-built apps, webhooks, APIs;<br>Proprietary knowledge base integration to run sovereign AI<\/td><\/tr><tr><td><strong>Support<\/strong><\/td><td>Email\/Help Desk<br>FAQs\/Forum<br>Knowledge Base Chat<br>Customer success teams in paid plans<\/td><td>Community assistance <br>Help desk<br>24\/7 Mission-Critical Support<\/td><\/tr><tr><td><strong>Security<\/strong><\/td><td>Standard security<br>Self-hosting<\/td><td>Zero-Trust Security: Self-hosting, E2EE, and ABAC<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n\n<div class=\"banner banner-dark pumble-gradient-landing-4\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <span class=\"h4 text-lg translation-block mb-0\">Want a better alternative to Mattermost or Rocket.Chat? Try Pumble<\/span>\n        <p class=\"translation-block mt-1 mb-3\">Simplify your work with Pumble \u2014 the all-in-one communication app.<\/p>\n\n        <div class=\"banner-buttons d-flex gap-4 align-items-center translation-block justify-content-center justify-content-sm-start\">\n            <a class=\"bg-white rounded px-3 py-1 text-gray-dark\" href=\"https:\/\/pumble.com\/compare\" target=\"_blank\">Compare<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/landing-4@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/landing-4.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    \n\n\n\n<p>After we\u2019ve got you acquainted with both apps\u2019 main features, it\u2019s time for a more detailed comparison.<\/p>\n\n\n\n<h2 id=\"mattermost-vs-rocket-chat-pricing-plans-01\" class=\"wp-block-heading\">Mattermost vs Rocket.Chat pricing plans 0:1<\/h2>\n\n\n\n<p>First things first \u2014 pricing plans.&nbsp;<\/p>\n\n\n\n<p>If you need a communication and collaboration solution for a smaller team, you should consider Mattermost\u2019s freemium version \u2014 Starter plan \u2014 which includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>One workspace for your team,&nbsp;<\/li>\n\n\n\n<li>Unlimited users, channels, playbooks, and boards,<\/li>\n\n\n\n<li>10GB file storage across the platform,&nbsp;<\/li>\n\n\n\n<li>1:1 calls with screen share option, and<\/li>\n\n\n\n<li>Access to your last 10,000 messages.<\/li>\n<\/ul>\n\n\n\n<p>If your needs are greater, you can use one of the two paid plans \u2014 Professional or Enterprise.<\/p>\n\n\n\n<p>For $10 per user\/month, the Professional plan might be a good solution for growing teams, as it offers a number of features, including:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unlimited workspaces,<\/li>\n\n\n\n<li>250GB file storage across the platform,<\/li>\n\n\n\n<li>Group calls with screen share,<\/li>\n\n\n\n<li>Unlimited message search and history, and<\/li>\n\n\n\n<li>Guest accounts.<\/li>\n<\/ul>\n\n\n\n<p>There\u2019s also their Enterprise plan, which offers a more secure solution, advanced features, and compliance.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"332\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Mattermost-Pricing-plan.png\" alt=\"Mattermost Pricing plan\" class=\"wp-image-5547\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Mattermost-Pricing-plan.png 700w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Mattermost-Pricing-plan-300x142.png 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><figcaption class=\"wp-element-caption\">Mattermost Pricing plan<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Rocket.Chat provides three primary tiers: <strong>Starter<\/strong>, <strong>Pro<\/strong>, and <strong>Enterprise<\/strong>. <\/p>\n\n\n\n<p>The free <strong>Starter<\/strong> plan includes essential features like unlimited messaging history, end-to-end encryption, and matrix federation for up to 25 users. <\/p>\n\n\n\n<p>The <strong>Pro<\/strong> plan is designed for scaling teams and adds white-labeling rights and standard support. <\/p>\n\n\n\n<p>For organizations with mission-critical needs, the <strong>Enterprise<\/strong> plan offers advanced features like <strong>Sovereign AI<\/strong>, Voice calling, and <strong>Attribute-Based Access Control (ABAC)<\/strong> to ensure maximum security. Pricing for Enterprise is tiered based on specific deployment needs and active contact volume. If you require even more specialized functionality, Rocket.Chat offers various add-ons to tailor the platform to your exact requirements. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1110\" height=\"614\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.chat-pricing-1110x614.webp\" alt=\"Rocket.chat pricing\" class=\"wp-image-23148\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.chat-pricing-1110x614.webp 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.chat-pricing-542x300.webp 542w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.chat-pricing-768x425.webp 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.chat-pricing-1536x850.webp 1536w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.chat-pricing-18x10.webp 18w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.chat-pricing.webp 1800w\" sizes=\"auto, (max-width: 1110px) 100vw, 1110px\" \/><figcaption class=\"wp-element-caption\">Rocket.Chat pricing<\/figcaption><\/figure>\n\n\n\n<p>While both platforms provide extensive feature sets, Rocket.Chat remains a highly competitive choice due to its flexible entry points and lower total cost of ownership.<\/p>\n\n\n\n<p>Here\u2019s an overview of both apps\u2019 pricing plans:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th><strong>Pricing plans<\/strong><\/th><th><strong>Mattermost<\/strong><\/th><th><strong>Rocket.Chat<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Free plan&nbsp;<\/strong><\/td><td>Yes<\/td><td>Yes<\/td><\/tr><tr><td><strong>Free trial<\/strong><\/td><td>Yes<\/td><td>Yes<\/td><\/tr><tr><td><strong>Cheapest paid plan<\/strong><\/td><td>$10<\/td><td>$7<\/td><\/tr><tr><td><strong>Overall impression&nbsp;<\/strong><\/td><td>\u2b50\u2b50\u2b50\u2b50<\/td><td>\u2b50\u2b50\u2b50\u2b50\u2b50<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n\n<div class=\"banner banner-light pumble-gradient-pricing\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <span class=\"h4 text-lg translation-block mb-0\">Want an affordable alternative to Mattermost or Slack? Try Pumble<\/span>\n        <p class=\"translation-block mt-1 mb-3\">Communicate and collaborate effectively with Pumble, an all-in-one digital HQ.<\/p>\n\n        <div class=\"banner-buttons d-flex gap-4 align-items-center translation-block justify-content-center justify-content-sm-start\">\n            <a class=\"bg-white rounded px-3 py-1 text-gray-dark\" href=\"https:\/\/pumble.com\/pricing\" target=\"_blank\">See pricing<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/pricing@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/pricing.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    \n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\ud83d\udca1 Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p>If you need a more affordable but equally satisfying communication and collaboration solution, try Pumble.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/pumble.com\/help\/using-pumble\/\" target=\"_blank\" rel=\"noreferrer noopener\">Using Pumble<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/pumble.com\/pricing\" target=\"_blank\" rel=\"noreferrer noopener\">Pumble pricing<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h2 id=\"mattermost-vs-rocket-chat-interface-01\" class=\"wp-block-heading\">Mattermost vs Rocket.Chat interface 0:1<\/h2>\n\n\n\n<p>User interface is an important factor in deciding which communication platform to choose.&nbsp;<\/p>\n\n\n\n<p>For an ultimate user experience, your platform of choice should be intuitive, user-friendly, and aesthetically pleasing.&nbsp;<\/p>\n\n\n\n<p>So, let\u2019s see what Mattermost and Rocket.Chat have to offer on this front.&nbsp;<\/p>\n\n\n\n<p>We\u2019ll start with Mattermost.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"389\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Mattermost-Interface.png\" alt=\"Mattermost Interface\" class=\"wp-image-5549\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Mattermost-Interface.png 700w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Mattermost-Interface-300x167.png 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><figcaption class=\"wp-element-caption\">Mattermost Interface<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Mattermost has a clean, intuitive interface.<\/p>\n\n\n\n<p>It offers various customization options, including choosing different themes and modifying the sidebar to your liking, for a fuller user experience.&nbsp;<\/p>\n\n\n\n<p>Aside from that, Mattermost enables support for 16 languages \u2014 a pretty convenient feature for <a href=\"https:\/\/pumble.com\/blog\/distributed-teams\/\" target=\"_blank\" rel=\"noreferrer noopener\">distributed teams<\/a> around the globe.&nbsp;<\/p>\n\n\n\n<p>Furthermore, Mattermost\u2019s interface offers white labeling so you can customize fonts and on-screen text.<\/p>\n\n\n\n<p>It\u2019s time we check out what options Rocket.Chat\u2019s interface offers.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1110\" height=\"640\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket1.Chat-interface-1110x640.webp\" alt=\"Rocket.Chat interface\" class=\"wp-image-23160\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket1.Chat-interface-1110x640.webp 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket1.Chat-interface-520x300.webp 520w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket1.Chat-interface-768x443.webp 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket1.Chat-interface-18x10.webp 18w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket1.Chat-interface.webp 1292w\" sizes=\"auto, (max-width: 1110px) 100vw, 1110px\" \/><figcaption class=\"wp-element-caption\">Rocket.Chat interface<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Namely, Rocket.Chat\u2019s interface is also very clean and intuitive.&nbsp;<\/p>\n\n\n\n<p>As an open source software, Rocket.Chat allows you to customize its:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Colors,&nbsp;<\/li>\n\n\n\n<li>Content,&nbsp;<\/li>\n\n\n\n<li>CSS, and&nbsp;<\/li>\n\n\n\n<li>JavaScript.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Furthermore, Rocket.Chat offers support for 63 languages, and improved product content in Spanish, French, German, Japanese, Portuguese, and Arabic.<\/p>\n\n\n\n<p>Thanks to more options for customization and support for more languages, Rocket.Chat wins the medal in this round.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th><strong>Interface<\/strong><\/th><th><strong>Mattermost<\/strong><\/th><th><strong>Rocket.Chat<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Layout<\/strong><\/td><td>Clean<\/td><td>Clean<\/td><\/tr><tr><td><strong>Customization&nbsp;<\/strong><\/td><td>Advanced&nbsp;<\/td><td>Advanced<\/td><\/tr><tr><td><strong>Overall impression&nbsp;<\/strong><\/td><td>\u2b50\u2b50\u2b50\u2b50<\/td><td>\u2b50\u2b50\u2b50\u2b50\u2b50<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"mattermost-vs-rocket-chat-communication-10\" class=\"wp-block-heading\">Mattermost vs Rocket.Chat communication 1:0<\/h2>\n\n\n\n<p>Although both Mattermost and Rocket.Chat help you <a href=\"https:\/\/pumble.com\/blog\/break-down-team-silos\/\" target=\"_blank\" rel=\"noreferrer noopener\">avoid team silos<\/a> by offering you group messaging in private and public channels, there is an added bonus for Mattermost.&nbsp;<\/p>\n\n\n\n<p>Namely, Mattermost enables you to organize your team communication and collaboration in:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Channels<\/strong>,<\/li>\n\n\n\n<li><strong>Playbooks<\/strong>, and<\/li>\n\n\n\n<li><strong>Boards<\/strong>.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"394\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Channels-in-Mattermost.png\" alt=\"Channels in Mattermost\" class=\"wp-image-5551\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Channels-in-Mattermost.png 700w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Channels-in-Mattermost-300x169.png 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><figcaption class=\"wp-element-caption\">Channels in Mattermost<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Mattermost has a great solution for streamlined collaboration \u2014 Playbooks \u2014 pre-built configurable checklists that make sure you and your teammates never forget your tasks or deadlines again.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"394\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Playbook-in-Mattermost.png\" alt=\"Playbook in Mattermost\" class=\"wp-image-5552\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Playbook-in-Mattermost.png 700w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Playbook-in-Mattermost-300x169.png 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><figcaption class=\"wp-element-caption\">Playbook in Mattermost<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Additionally, Mattermost helps you improve your workflow via Kanban boards \u2014 they enable you and your team to easily manage tasks and projects.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"384\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Boards-in-Mattermost.png\" alt=\"Boards in Mattermost\" class=\"wp-image-5553\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Boards-in-Mattermost.png 700w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Boards-in-Mattermost-300x165.png 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><figcaption class=\"wp-element-caption\">Boards in Mattermost<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Let\u2019s move on to Rocket.Chat, which also boasts a plethora of options for a more pleasant communication experience.<\/p>\n\n\n\n<p>Among other things, this platform enables you to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Communicate in private or public channels,&nbsp;<\/li>\n\n\n\n<li>Follow or unfollow threads,<\/li>\n\n\n\n<li>Easily <a href=\"https:\/\/pumble.com\/document-sharing\" target=\"_blank\" rel=\"noreferrer noopener\">share your files<\/a>,<\/li>\n\n\n\n<li>Enjoy unlimited chat history,<\/li>\n\n\n\n<li>Message people outside of Rocket.Chat, and<\/li>\n\n\n\n<li>Share your location.<\/li>\n<\/ul>\n\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Share files with no limits \u2014 try Pumble<\/a><\/p>\n\n\n\n<p>Both Mattermost and Rocket.Chat are excellent options for <a href=\"https:\/\/pumble.com\/blog\/asynchronous-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">asynchronous communication<\/a>.<\/p>\n\n\n\n<p>However, thanks to its more developed structure for easier communication and collaboration \u2014 channels, playbooks, and Kanban boards \u2014 Mattermost takes the crown in this category.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>Communication<\/strong><\/th><th><strong>Mattermost<\/strong><\/th><th><strong>Rocket.Chat<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Chat history&nbsp;<\/strong><\/td><td>10,000 most recent messages with the free plan<\/td><td>Full messaging history<\/td><\/tr><tr><td><strong>Mentions and reactions<\/strong><\/td><td>Yes<\/td><td>Yes<\/td><\/tr><tr><td><strong>Threads&nbsp;<\/strong><\/td><td>Yes<\/td><td>Yes<\/td><\/tr><tr><td><strong>Channels&nbsp;<\/strong><\/td><td>Private and public<\/td><td>Private and public<\/td><\/tr><tr><td><strong>Message formatting&nbsp;<\/strong><\/td><td>Standard<\/td><td>Standard<\/td><\/tr><tr><td><strong>Emojis and GIFs<\/strong><\/td><td>Yes<\/td><td>Yes<\/td><\/tr><tr><td><strong>Overall impression&nbsp;<\/strong><\/td><td>\u2b50\u2b50\u2b50\u2b50\u2b50<\/td><td>\u2b50\u2b50\u2b50\u2b50<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 id=\"mattermost-vs-rocket-chat-notifications-10\" class=\"wp-block-heading\">Mattermost vs Rocket.Chat notifications 1:0<\/h2>\n\n\n\n<p>It\u2019s not easy to strike that fine line between <a href=\"https:\/\/pumble.com\/blog\/ensure-business-chat-is-not-distracting\/\" target=\"_blank\" rel=\"noreferrer noopener\">being distracted<\/a> by notifications and <a href=\"https:\/\/pumble.com\/blog\/not-miss-important-messages\/\" target=\"_blank\" rel=\"noreferrer noopener\">missing important messages<\/a> on your communication platform of choice.<\/p>\n\n\n\n<p>However, there is a solution \u2014 configuration of the notifications according to your preferences.&nbsp;<\/p>\n\n\n\n<p>Fortunately, both Mattermost and Rocket.Chat offer customizing options, so let\u2019s dive into details \u2014 starting from Mattermost.&nbsp;<\/p>\n\n\n\n<p>Mattermost notifies you in cases when:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You get a message,<\/li>\n\n\n\n<li>Someone mentions you,<\/li>\n\n\n\n<li>Someone sends a message to a channel you\u2019re a member of, and<\/li>\n\n\n\n<li>Someone uses keywords you configured.&nbsp;<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"258\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Notifications-in-Mattermost.png\" alt=\"Notifications in Mattermost\" class=\"wp-image-5555\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Notifications-in-Mattermost.png 700w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Notifications-in-Mattermost-300x111.png 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><figcaption class=\"wp-element-caption\">Notifications settings in Mattermost\n<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Rocket.Chat uses secure push notifications and AI-powered conversation summaries. This allows users to catch up on long threads instantly with a single click, significantly reducing notification fatigue compared to traditional alerts.<\/p>\n\n\n\n<p>For teams that <a href=\"https:\/\/pumble.com\/blog\/working-across-time-zones\/\" target=\"_blank\" rel=\"noreferrer noopener\">work across time zones<\/a>, an especially useful feature is the Do Not Disturb (DND) mode, which Mattermost has among its built-in options.<\/p>\n\n\n\n<p>Rocket.Chat doesn\u2019t offer this option, but since its notifications are customizable, you can add it.<\/p>\n\n\n\n<p>So, since Mattermost offers a more advanced notification configuration, it is the winner in this category.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th><strong>Notifications<\/strong><\/th><th><strong>Mattermost<\/strong><\/th><th><strong>Rocket.Chat<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Notification configuration<\/strong><\/td><td>Advanced<\/td><td>Basic<\/td><\/tr><tr><td><strong>DND mode&nbsp;<\/strong><\/td><td>Yes<\/td><td>No<\/td><\/tr><tr><td><strong>Mute channels&nbsp;<\/strong><strong>and direct messages&nbsp;<\/strong><\/td><td>Yes<\/td><td>Yes<\/td><\/tr><tr><td><strong>Overall impression<\/strong><\/td><td>\u2b50\u2b50\u2b50\u2b50\u2b50<\/td><td>\u2b50\u2b50\u2b50<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 id=\"mattermost-vs-rocket-chat-search-10\" class=\"wp-block-heading\">Mattermost vs Rocket.Chat search 1:0<\/h2>\n\n\n\n<p>If the communication tool of your choice doesn\u2019t have adequate search capabilities, it may cost you your time, nerves, and <a href=\"https:\/\/pumble.com\/blog\/productive-remote-work\/\" target=\"_blank\" rel=\"noreferrer noopener\">your productivity<\/a>.&nbsp;<\/p>\n\n\n\n<p>Luckily, both Mattermost and Rocket.Chat help you avoid these problems, by offering you good search options.&nbsp;<\/p>\n\n\n\n<p>Mattermost allows you to search:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Messages,&nbsp;<\/li>\n\n\n\n<li>Replies, and&nbsp;<\/li>\n\n\n\n<li>All the files in your conversation history.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Aside from that, various search modifiers are at your disposal, such as:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Exclusion symbol (-) \u2014 allows you to exclude from results all the posts containing a word of your choosing.<\/li>\n\n\n\n<li>Hashtags (#) \u2014 if you need to search for messages with a specific hashtag.<\/li>\n\n\n\n<li>Quotation marks (?) \u2014 if you need to search for a specific term.<\/li>\n<\/ul>\n\n\n\n<p>You can also search messages:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>From a specific user,&nbsp;<\/li>\n\n\n\n<li>From a specified date, or<\/li>\n\n\n\n<li>Sent before and after the specified date.&nbsp;<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"587\" height=\"459\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Advanced-search-in-Mattermost.png\" alt=\"Advanced search in Mattermost\" class=\"wp-image-5557\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Advanced-search-in-Mattermost.png 587w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Advanced-search-in-Mattermost-300x235.png 300w\" sizes=\"auto, (max-width: 587px) 100vw, 587px\" \/><figcaption class=\"wp-element-caption\">Advanced search in Mattermost<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Rocket.Chat features &#8216;Intelligent Search.&#8217; Unlike standard keyword filters, this uses semantic AI to understand user intent, finding relevant information across all rooms even if the specific keywords don&#8217;t match.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"951\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.Chat-search.webp\" alt=\"Rocket.Chat search\" class=\"wp-image-23162\" style=\"width:818px;height:auto\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.Chat-search.webp 960w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.Chat-search-303x300.webp 303w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.Chat-search-768x761.webp 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.Chat-search-12x12.webp 12w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><figcaption class=\"wp-element-caption\">Rocket.Chat search<\/figcaption><\/figure>\n\n\n\n<p>The winner in this category is Mattermost because it offers more nuanced search options.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th><strong>Search<\/strong><\/th><th><strong>Mattermost<\/strong><\/th><th><strong>Rocket.Chat<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Message and channel search<\/strong><\/td><td>Yes<\/td><td>Yes<\/td><\/tr><tr><td><strong>File and people search<\/strong><\/td><td>Yes<\/td><td>No<\/td><\/tr><tr><td><strong>Filters<\/strong><\/td><td>Yes<\/td><td>Yes<\/td><\/tr><tr><td><strong>Overall impression<\/strong><\/td><td>\u2b50\u2b50\u2b50\u2b50\u2b50<\/td><td>\u2b50\u2b50\u2b50\u2b50<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/help\/using-pumble\/search-navigation\/how-to-search\/\" target=\"_blank\" rel=\"noreferrer noopener\">Explore Pumble&#8217;s advanced Search feature<\/a><\/p>\n\n\n\n<h2 id=\"mattermost-vs-rocket-chat-file-sharing-and-storage-11\" class=\"wp-block-heading\">Mattermost vs Rocket.Chat file sharing and storage 1:1<\/h2>\n\n\n\n<p>File sharing is an integral part of our workdays and an absolute necessity for good collaboration.&nbsp;<\/p>\n\n\n\n<p>Mattermost enables you to share up to 10 files per post, with the default maximum <a href=\"https:\/\/www.g2.com\/glossary\/file-size-definition\" target=\"_blank\" rel=\"noreferrer noopener\">file size<\/a> of 100MB.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"389\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/File-sharing-in-Mattermost.png\" alt=\"File sharing in Mattermost\" class=\"wp-image-5559\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/File-sharing-in-Mattermost.png 700w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/File-sharing-in-Mattermost-300x167.png 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><figcaption class=\"wp-element-caption\">File sharing in Mattermost<\/figcaption><\/figure>\n<\/div>\n\n\n<p>At the same time, Rocket.Chat allows you to share:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Files,<\/li>\n\n\n\n<li>Documents,<\/li>\n\n\n\n<li>Photos, and<\/li>\n\n\n\n<li>Videos.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1110\" height=\"313\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/File-sharing-in-Rocket.Chat_-1110x313.webp\" alt=\"File sharing in Rocket.Chat\" class=\"wp-image-23161\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/File-sharing-in-Rocket.Chat_-1110x313.webp 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/File-sharing-in-Rocket.Chat_-730x206.webp 730w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/File-sharing-in-Rocket.Chat_-768x216.webp 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/File-sharing-in-Rocket.Chat_-1536x433.webp 1536w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/File-sharing-in-Rocket.Chat_-18x5.webp 18w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/File-sharing-in-Rocket.Chat_.webp 1711w\" sizes=\"auto, (max-width: 1110px) 100vw, 1110px\" \/><figcaption class=\"wp-element-caption\">File sharing in Rocket.Chat<\/figcaption><\/figure>\n\n\n\n<p>Speaking of storage in their free plans, Mattermost offers 10GB of storage.<\/p>\n\n\n\n<p>Furthermore, the most affordable Mattermost paid plan ($10 monthly per user) offers you an impressive 250GB of storage.<\/p>\n\n\n\n<p>Rocket.Chat, on the other hand, uses external storage.<\/p>\n\n\n\n<p>Since both apps offer good file sharing and storage options, in this category, we have a tie.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th><strong>File sharing and storage<\/strong><\/th><th><strong>Mattermost<\/strong><\/th><th><strong>Rocket.Chat<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Free file storage&nbsp;<\/strong><\/td><td>10GB per workspace<\/td><td>No information available<\/td><\/tr><tr><td><strong>Secure file sharing&nbsp;<\/strong><\/td><td>Yes<\/td><td>Yes<\/td><\/tr><tr><td><strong>Overall impression<\/strong><\/td><td>\u2b50\u2b50\u2b50\u2b50\u2b50<\/td><td>\u2b50\u2b50\u2b50\u2b50\u2b50<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 id=\"mattermost-vs-rocket-chat-integrations-10\" class=\"wp-block-heading\">Mattermost vs Rocket.Chat integrations 1:0<\/h2>\n\n\n\n<p>Third-party integrations are crucial for a <a href=\"https:\/\/pumble.com\/blog\/remote-worker-employee-experience\/\" target=\"_blank\" rel=\"noreferrer noopener\">better remote work experience<\/a> and a streamlined workflow.<\/p>\n\n\n\n<p>Mattermost boasts more than 600 integrations with plugins, extensions, and bots.&nbsp;<\/p>\n\n\n\n<p>However, in the free plan, Mattermost offers only 5 integrations.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"348\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Mattermost-Integrations.png\" alt=\"Mattermost Integrations\" class=\"wp-image-5561\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Mattermost-Integrations.png 700w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Mattermost-Integrations-300x149.png 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><figcaption class=\"wp-element-caption\">Mattermost Integrations<\/figcaption><\/figure>\n<\/div>\n\n\n<p>On the other hand, Rocket.Chat integrates with more than 100 apps in 26 different categories.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1110\" height=\"595\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.Chat-integrations-1110x595.webp\" alt=\"Rocket.Chat integrations\" class=\"wp-image-23163\" style=\"width:1800px\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.Chat-integrations-1110x595.webp 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.Chat-integrations-559x300.webp 559w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.Chat-integrations-768x412.webp 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.Chat-integrations-1536x824.webp 1536w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.Chat-integrations-2048x1098.webp 2048w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.Chat-integrations-18x10.webp 18w\" sizes=\"auto, (max-width: 1110px) 100vw, 1110px\" \/><figcaption class=\"wp-element-caption\">Rocket.Chat integrations<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Thanks to a greater number of integrations, Mattermost is the winner in this category.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th><strong>Integrations<\/strong><\/th><th><strong>Mattermost<\/strong><\/th><th><strong>Rocket.Chat<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Number of integrations<\/strong><\/td><td>Over 600 integrations with other apps<\/td><td>Over 100 integrations with other apps<\/td><\/tr><tr><td><strong>Overall impression<\/strong><\/td><td>\u2b50\u2b50\u2b50\u2b50\u2b50<\/td><td>\u2b50\u2b50\u2b50\u2b50<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n\n<div class=\"banner banner-light pumble-gradient-templates\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <span class=\"h4 text-lg translation-block mb-0\">Want a better alternative to Mattermost or Slack? Try Pumble<\/span>\n        <p class=\"translation-block mt-1 mb-3\">Streamline and improve your business with Pumble, a team communication app.<\/p>\n\n        <div class=\"banner-buttons d-flex gap-4 align-items-center translation-block justify-content-center justify-content-sm-start\">\n            <a class=\"bg-white rounded px-3 py-1 text-gray-dark\" href=\"https:\/\/pumble.com\/compare\" target=\"_blank\">Compare<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/templates@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/templates.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    \n\n\n\n<h2 id=\"mattermost-vs-rocket-chat-support-11\" class=\"wp-block-heading\">Mattermost vs Rocket.Chat support 1:1<\/h2>\n\n\n\n<p>In its free plan, Mattermost offers a standard support system, including:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email\/Help Desk<\/li>\n\n\n\n<li>FAQs\/Forum<\/li>\n\n\n\n<li>Knowledge Base<\/li>\n<\/ul>\n\n\n\n<p>Moreover, in its paid plans, Mattermost offers more serious support:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Business hours support (in the Professional plan), and<\/li>\n\n\n\n<li>Guaranteed support 24\/7, with a 4-hour response time (in the Enterprise plan).<\/li>\n<\/ul>\n\n\n\n<p>Available add-ons in the Enterprise plans include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Premier support \u2014 Mission-critical 24\u00d77,<\/li>\n\n\n\n<li>US-only based support, and<\/li>\n\n\n\n<li>Dedicated virtual secure cloud deployment (Cloud).<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"299\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Mattermosts-Help-center.png\" alt=\"Mattermost's Help center\" class=\"wp-image-5563\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Mattermosts-Help-center.png 700w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Mattermosts-Help-center-300x128.png 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><figcaption class=\"wp-element-caption\">Mattermost&#8217;s Help center<\/figcaption><\/figure>\n<\/div>\n\n\n<p>On the other hand, in its free plan, Rocket.Chat offers:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Peer-to-peer community assistance, and<\/li>\n\n\n\n<li>Help desk\/Knowledge base.<\/li>\n<\/ul>\n\n\n\n<p>Rocket.Chat\u2019s Enterprise plan comes with an additional Web support portal.<\/p>\n\n\n\n<p>Moreover, among Enterprise add-ons are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Phone &amp; email support,<\/li>\n\n\n\n<li>2-hour high-priority tickets, and<\/li>\n\n\n\n<li>Dedicated CSM.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1110\" height=\"605\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.Chat-support-1110x605.webp\" alt=\"Rocket.Chat support\" class=\"wp-image-23164\" style=\"width:1800px\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.Chat-support-1110x605.webp 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.Chat-support-550x300.webp 550w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.Chat-support-768x419.webp 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.Chat-support-1536x837.webp 1536w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.Chat-support-2048x1116.webp 2048w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Rocket.Chat-support-18x10.webp 18w\" sizes=\"auto, (max-width: 1110px) 100vw, 1110px\" \/><figcaption class=\"wp-element-caption\">Rocket.Chat support<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Both Mattermost and Rocket.Chat provide you with outstanding support, including customer success teams. That is precisely why we have a tie in this category.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th><strong>Support<\/strong><\/th><th><strong>Mattermost<\/strong><\/th><th><strong>Rocket.Chat<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Customer support&nbsp;<\/strong><\/td><td>Advanced&nbsp;<\/td><td>Advanced<\/td><\/tr><tr><td><strong>Knowledge base<\/strong><\/td><td>Yes<\/td><td>Yes<\/td><\/tr><tr><td><strong>Customer success teams<\/strong><\/td><td>Yes<\/td><td>Yes<\/td><\/tr><tr><td><strong>Overall impression<\/strong><\/td><td>\u2b50\u2b50\u2b50\u2b50\u2b50<\/td><td>\u2b50\u2b50\u2b50\u2b50\u2b50<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 id=\"mattermost-vs-rocket-chat-security-11\" class=\"wp-block-heading\">Mattermost vs Rocket.Chat security 1:1<\/h2>\n\n\n\n<p>Last but not least \u2014 security \u2014 a vital feature for communication and collaboration.<\/p>\n\n\n\n<p>Aside from supporting encryption-in-transit and encryption-at-rest, Mattermost is compliant with:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>HIPAA&nbsp;<\/li>\n\n\n\n<li>FINRA<\/li>\n\n\n\n<li>SOC 2 Type I<\/li>\n\n\n\n<li>GDPR&nbsp;<\/li>\n\n\n\n<li>CCPA<\/li>\n<\/ul>\n\n\n\n<p>On the other hand, Rocket.Chat is also audited against compliance and assurance programs, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>ISO\/IEC 27001:2022<\/li>\n\n\n\n<li>SOC 2 Type II<\/li>\n\n\n\n<li>GDPR &amp; LGPD<\/li>\n\n\n\n<li>HIPAA<\/li>\n\n\n\n<li>FINRA<\/li>\n\n\n\n<li>FedRAMP (Authorization Ready)<\/li>\n\n\n\n<li>NIST 800-53 &amp; 800-171<\/li>\n\n\n\n<li>DoD IL6 \/ IL7 (US Defense Impact Levels)<\/li>\n<\/ul>\n\n\n\n<p>Both apps offer a self-hosted option.<\/p>\n\n\n\n<p>In this category, we have a draw, as both apps go to extreme lengths to keep your data secure.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th><strong>Security<\/strong><\/th><th><strong>Mattermost<\/strong><\/th><th><strong>Rocket.Chat<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Two-factor authentication<\/strong><\/td><td>Yes<\/td><td>Yes<\/td><\/tr><tr><td><strong>Advanced security&nbsp;<\/strong><\/td><td>Yes<\/td><td>Yes<\/td><\/tr><tr><td><strong>Data encryption<\/strong><\/td><td>Yes<\/td><td>Yes<\/td><\/tr><tr><td><strong>Self-hosting<\/strong><\/td><td>Yes<\/td><td>Yes<\/td><\/tr><tr><td><strong>Overall impression<\/strong><\/td><td>\u2b50\u2b50\u2b50\u2b50\u2b50<\/td><td>\u2b50\u2b50\u2b50\u2b50\u2b50<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/secure-messaging-app\" target=\"_blank\" rel=\"noreferrer noopener\">Need a secure app? Try Pumble<\/a><\/p>\n\n\n\n<h2 id=\"mattermost-vs-rocket-chat-verdict-75\" class=\"wp-block-heading\">Mattermost vs Rocket.Chat Verdict 7:5<\/h2>\n\n\n\n<p>All that\u2019s left is to crown the winner of this showdown \u2014 Mattermost.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Features&nbsp;<\/th><th><strong>Mattermost<\/strong><\/th><th><strong>Rocket.Chat<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Pricing (user\/month)<\/strong><\/td><td>0<\/td><td>1<\/td><\/tr><tr><td><strong>Interface<\/strong><\/td><td>0<\/td><td>1<\/td><\/tr><tr><td><strong>Communication<\/strong><\/td><td>1<\/td><td>0<\/td><\/tr><tr><td><strong>Notifications<\/strong><\/td><td>1<\/td><td>0<\/td><\/tr><tr><td><strong>Search<\/strong><\/td><td>1<\/td><td>0<\/td><\/tr><tr><td><strong>File sharing and storage<\/strong><\/td><td>1<\/td><td>1<\/td><\/tr><tr><td><strong>Integrations<\/strong><\/td><td>1<\/td><td>0<\/td><\/tr><tr><td><strong>Support&nbsp;<\/strong><\/td><td>1<\/td><td>1<\/td><\/tr><tr><td><strong>Security&nbsp;<\/strong><\/td><td>1<\/td><td>1<\/td><\/tr><\/tbody><tfoot><tr><td><strong>Total score<\/strong><\/td><td>7<\/td><td>5<\/td><\/tr><\/tfoot><\/table><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>We did our part \u2014 gave you a detailed comparison of Mattermost and Rocket.Chat and crowned the winner.&nbsp;<\/p>\n\n\n\n<p>Although both these apps offer attractive features, Mattermost triumphed over Rocket.Chat as a slightly better choice.&nbsp;<\/p>\n\n\n\n<p>Namely, Mattermost provides you with a more elaborate structure for communication and collaboration \u2014 it offers channels, playbooks, and boards.<\/p>\n\n\n\n<p>Additionally, Mattermost enables you with a more advanced notification configuration, search options, and a greater number of integrations.<\/p>\n\n\n\n<p>However, this doesn\u2019t mean you <em>have <\/em>to choose either of these two communication platforms.<\/p>\n\n\n\n<p>There are other options.&nbsp;<\/p>\n\n\n\n<h2 id=\"looking-for-a-mattermost-or-rocket-chat-alternative-try-pumble\" class=\"wp-block-heading\">Looking for a Mattermost or Rocket.Chat alternative? Try Pumble<\/h2>\n\n\n\n<p>If neither Mattermost nor Rocket.Chat fit your communication needs, you should consider <a rel=\"noreferrer noopener\" href=\"https:\/\/pumble.com\/\" target=\"_blank\">Pumble<\/a>, a business messaging platform.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"668\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Pumble-1024x668.png\" alt=\"Pumble\" class=\"wp-image-5565\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Pumble-1024x668.png 1024w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Pumble-300x196.png 300w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Pumble-768x501.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2022\/10\/Pumble.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>Among other features, Pumble offers you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>An intuitive, user-friendly interface,&nbsp;<\/li>\n\n\n\n<li>Unlimited users and chat history for free,&nbsp;<\/li>\n\n\n\n<li>Customizable notifications,&nbsp;<\/li>\n\n\n\n<li>Guest access,<\/li>\n\n\n\n<li>Voice and video calls, as well as&nbsp;<\/li>\n\n\n\n<li>10GB of free storage space per workspace.<\/li>\n<\/ul>\n\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Get started with Pumble<\/a><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019re helping you choose a communication tool by comparing Mattermost and Rocket.Chat.<\/p>\n","protected":false},"author":11,"featured_media":5543,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[12],"tags":[],"class_list":["post-5566","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comparisons"],"acf":[],"_links":{"self":[{"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/posts\/5566","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/comments?post=5566"}],"version-history":[{"count":45,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/posts\/5566\/revisions"}],"predecessor-version":[{"id":23165,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/posts\/5566\/revisions\/23165"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/media\/5543"}],"wp:attachment":[{"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/media?parent=5566"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/categories?post=5566"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/tags?post=5566"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}