{"id":774,"date":"2021-11-04T06:01:00","date_gmt":"2021-11-04T06:01:00","guid":{"rendered":"https:\/\/pumble.com\/blog\/?p=774"},"modified":"2022-10-10T00:00:00","modified_gmt":"2022-10-10T00:00:00","slug":"managing-remote-teams","status":"publish","type":"post","link":"https:\/\/pumble.com\/blog\/managing-remote-teams\/","title":{"rendered":"10+ Tips on Managing Remote Teams"},"content":{"rendered":"\n<p>\u201c<em>Absence makes the heart grow fonder<\/em>\u201d, says the old proverb.&nbsp;<\/p>\n\n\n\n<p>But, does it really?&nbsp;<\/p>\n\n\n\n<p>This saying is perhaps true for lovers pining for each other, but in the context of a modern workplace, not only does the heart not grow fonder \u2014 it breaks up into smithereens.&nbsp;<\/p>\n\n\n\n<p>Taking the dramatics down by a notch, <a href=\"https:\/\/idp.nature.com\/authorize?response_type=cookie&amp;client_id=grover&amp;redirect_uri=https%3A%2F%2Fwww.nature.com%2Farticles%2Fs41562-021-01196-4\">recent research<\/a> shows a significant decrease in employee connectedness and a definite rise in network fragmentation \u2014 when said employees work remotely.<\/p>\n\n\n\n<p>This is only one example of the challenges of remote work, but it\u2019s safe to say that the recent shift to remote work opened a whole new can of worms for many managers and team leaders.<\/p>\n\n\n\n<p>These people had plenty of work just managing their teams in traditional settings, and now that they have to do it all online, they might find themselves struggling to perform to the best of their abilities.&nbsp;<\/p>\n\n\n\n<p>What makes managing teams so much more difficult in remote work conditions?&nbsp;<\/p>\n\n\n\n<p>What kind of challenges do team leaders and managers face when working remotely, and how to overcome those challenges?&nbsp;<\/p>\n\n\n\n<p>This article provides answers to these questions, along with 11 tips to help you effectively manage remote teams.<\/p>\n\n\n\n\n<div class=\"banner banner-light pumble-gradient-templates\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <span class=\"h4 text-lg translation-block mb-0\">All-in-one remote team collaboration tool<\/span>\n        <p class=\"translation-block mt-1 mb-3\">Keep your distributed teams connected and productive with Pumble. Discuss, share, and collaborate.<\/p>\n\n        <div class=\"banner-buttons d-flex gap-4 align-items-center translation-block justify-content-center justify-content-sm-start\">\n            <a class=\"bg-white rounded px-3 py-1 text-gray-dark\" href=\"https:\/\/pumble.com\/solutions\" target=\"_blank\">Solutions<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Register<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/templates@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/templates.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    \n\n\n\n<h2 id=\"why-is-it-important-to-properly-manage-remote-teams\" class=\"wp-block-heading\">Why is it important to properly manage remote teams?&nbsp;<\/h2>\n\n\n\n<p>As an aftereffect of the switch to <a href=\"https:\/\/pumble.com\/learn\/collaboration\/remote-work-statistics\/\">remote work<\/a>, employee expectations have changed.&nbsp;<\/p>\n\n\n\n<p>First of all, an overwhelming number of employees \u2014 <a href=\"https:\/\/www.flexjobs.com\/blog\/post\/companies-switching-remote-work-long-term\">97%, to be exact<\/a> \u2014 prefer remote work. A great number of them would even be prepared to quit their job if their teams were to move back into the office.&nbsp;<\/p>\n\n\n\n<p>This presents a challenge for managers, who now have to drastically reexamine their practices to fit the employee demands. And, <a href=\"https:\/\/www.bbc.com\/worklife\/article\/20210908-what-bosses-really-think-about-remote-work\">72% of managers<\/a> are not happy with this idea. Understandably so, as this means that they have to take a long, hard look at themselves and how they\u2019ve been doing things \u2014 and then adapt their processes to new, remote-based, requirements.<\/p>\n\n\n\n<p>In essence, remote work is not only not going away any time soon, but it\u2019s even expected to increase. According to the <a href=\"https:\/\/www.atlantafed.org\/research\/surveys\/business-uncertainty.aspx\">Survey of Business Uncertainty<\/a>, working from home is expected to triple after the COVID crisis ends compared to before the pandemic.<\/p>\n\n\n\n<p>For a company to function efficiently, you need to find ways to bridge this gap between employee expectations and how managers approach organizational processes.<\/p>\n\n\n\n<h2 id=\"what-are-the-challenges-of-managing-a-remote-team\" class=\"wp-block-heading\">What are the challenges of managing a remote team?<\/h2>\n\n\n\n<p>Managing teams was already a complex process when people were in office settings \u2014 but the added layer of distance and disconnection is what makes remote teams so hard to manage.&nbsp;<\/p>\n\n\n\n<p>The most commonly reported challenges of remote work, for both managers and employees, include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Staying in the loop<\/li>\n\n\n\n<li>Loneliness and a sense of isolation<\/li>\n\n\n\n<li>Time-zone differences<\/li>\n\n\n\n<li>Maintaining a healthy work culture<\/li>\n\n\n\n<li>Tracking individual and group achievements<\/li>\n<\/ul>\n\n\n\n<p>In the following lines, we will:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Take a closer look at each of the items on this list, asserting the main reasons they appear and how they disrupt everyday remote work activities, and<\/li>\n\n\n\n<li>Provide tips to help you solve these challenges.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"challenge-1-its-difficult-to-stay-in-the-loop\" class=\"wp-block-heading\">Challenge #1: It\u2019s difficult to stay in the loop&nbsp;<\/h3>\n\n\n\n<p>A major challenge for remote teams is simply staying in the loop when it comes to daily updates and information flow. This comes as the result of the factors such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Distance,&nbsp;<\/li>\n\n\n\n<li>Different time zones,&nbsp;<\/li>\n\n\n\n<li>Different schedules, and&nbsp;<\/li>\n\n\n\n<li>Not having a unified channel of communication.<\/li>\n<\/ul>\n\n\n\n<h4 id=\"a-tip-to-help-you-stay-in-the-loop\" class=\"wp-block-heading\">A tip to help you stay in the loop<\/h4>\n\n\n\n<p>Choosing the right communication tool is paramount for fostering effective communication in your remote team.<\/p>\n\n\n\n<p>If you aim for fast and frequent communication, team messaging apps such as <a href=\"https:\/\/pumble.com\/\">Pumble<\/a> are a great option. With this tool, you can get instant notifications, and messages are written down and saved forever \u2014 so there\u2019s less room for misunderstandings.<\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\ud83d\udca1 Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p>When you have your team messaging app all set up, you should also get informed on how to keep up with all the important messages:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/pumble.com\/blog\/not-miss-important-messages\/\">How not to miss important messages in group conversations<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h3 id=\"challenge-2-your-team-may-feel-lonely-and-isolated\" class=\"wp-block-heading\">Challenge #2: Your team may feel lonely and isolated<\/h3>\n\n\n\n<p>The \u201cremote\u201d part of remote work can really take a toll on the sense of connectedness employees feel among each other. Since they stop regularly seeing each other in person, it becomes increasingly harder for teammates to communicate and maintain relationships.<\/p>\n\n\n\n<p>The sudden termination of daily face-to-face interactions can also cause the feeling of loneliness.<\/p>\n\n\n\n<p>As a result, people may feel isolated from other team members.&nbsp;<\/p>\n\n\n\n<h4 id=\"a-tip-to-help-you-feel-less-lonely-and-isolated\" class=\"wp-block-heading\">A tip to help you feel less lonely and isolated<\/h4>\n\n\n\n<p>Research different ways you can <a href=\"https:\/\/pumble.com\/blog\/connect-remote-team\/\">help your remote team feel more connected<\/a> and try to implement them in your workspace.<\/p>\n\n\n\n<p>For example, you can try to work at the same time or organize <a href=\"https:\/\/pumble.com\/blog\/virtual-team-bonding-activities\/\">virtual team bonding activities<\/a>.<\/p>\n\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Keep your remote team connected and productive<\/a><\/p>\n\n\n\n<h3 id=\"challenge-3-juggling-between-time-zones\" class=\"wp-block-heading\">Challenge #3: Juggling between time zones<\/h3>\n\n\n\n<p>Global workplaces are increasingly common, so the issue of harmonizing schedules across time zones comes up more and more.&nbsp;<\/p>\n\n\n\n<p>For example, noon in Los Angeles is 8 p.m. in Lisbon, so there\u2019s little room for real-time communication to happen.<\/p>\n\n\n\n<h4 id=\"a-tip-to-help-you-juggle-between-time-zones\" class=\"wp-block-heading\">A tip to help you juggle between time zones<\/h4>\n\n\n\n<p>Some of the <a href=\"https:\/\/pumble.com\/blog\/working-across-time-zones\/\">best team practices when working across time zones<\/a> are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Keep detailed written records of all the processes and projects to increase effectiveness.<\/li>\n\n\n\n<li>Clearly define roles, responsibilities, and goals.<\/li>\n\n\n\n<li>Choose a tool for <a href=\"https:\/\/pumble.com\/blog\/asynchronous-communication\/\">asynchronous communication<\/a> that works for your team.<\/li>\n\n\n\n<li>Be mindful when scheduling meetings \u2014 make sure you find a time slot that works for everyone. Also, determine if the meeting is necessary or if it can be communicated via message or email.<\/li>\n\n\n\n<li>If it\u2019s possible, set one official time zone to avoid confusion when scheduling meetings and setting deadlines.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"challenge-4-maintaining-a-healthy-work-culture\" class=\"wp-block-heading\">Challenge #4: Maintaining a healthy work culture<\/h3>\n\n\n\n<p>Managers have a hard time trusting employees they don\u2019t see \u2014 so they may resort to <a href=\"https:\/\/pumble.com\/blog\/stop-micromanaging-your-remote-team\/\">micromanaging<\/a> and underestimating employee efforts.&nbsp;<\/p>\n\n\n\n<p>This leads to requiring employees to be available at all times and to work harder than before. Working remotely often blurs the lines between work and free time.&nbsp;<\/p>\n\n\n\n<h4 id=\"a-tip-to-help-you-maintain-a-healthy-work-culture\" class=\"wp-block-heading\">A tip to help you maintain a healthy work culture<\/h4>\n\n\n\n<p>To prevent this from happening, you have to take a \u201cleap of faith\u201d and make a conscious decision to trust your employees. This leads to mutual trust and respect, which makes employees feel more inclined to be honest and productive.&nbsp;<\/p>\n\n\n\n<p>Also, both managers and employees need to set<a href=\"https:\/\/pumble.com\/blog\/work-life-boundaries\/\"> clear and healthy work-life boundaries<\/a>. You can do it by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Limiting your working hours,<\/li>\n\n\n\n<li>Learning <a href=\"https:\/\/pumble.com\/blog\/say-no-professionally\/\">how to say \u2018No\u2019<\/a>, and<\/li>\n\n\n\n<li>Making an effort to put your health first (no more losing sleep for work!).<\/li>\n<\/ul>\n\n\n\n<h3 id=\"challenge-5-the-distance-that-makes-it-hard-to-track-individual-and-group-achievements\" class=\"wp-block-heading\">Challenge #5: The distance that makes it hard to track individual and group achievements<\/h3>\n\n\n\n<p>In addition to not being able to see employees most of the time, managers find it hard to keep track of the fruits of their labor.&nbsp;<\/p>\n\n\n\n<p>This results in unobjective estimations of employee performance and usually leaves at least one person feeling slighted.&nbsp;<\/p>\n\n\n\n<h4 id=\"a-tip-to-help-you-track-individual-and-group-achievements\" class=\"wp-block-heading\">A tip to help you track individual and group achievements<\/h4>\n\n\n\n<p>We have not one, but two tips that might help:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Use time tracking software to know which tasks everyone works on and when.<\/li>\n\n\n\n<li>Use <a href=\"https:\/\/plaky.com\/blog\/best-project-management-tools-for-small-teams\/\">project management tools<\/a> to measure progress on project completion.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\ud83d\udca1 Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p>A bonus tip for those of you who want to take a proactive approach to measure collaboration success \u2014 check out our guide on collaboration metrics:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/pumble.com\/learn\/collaboration\/how-to-measure-collaboration\/\">Collaboration metrics: how to measure collaboration in a team<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h2 id=\"how-do-you-manage-and-lead-remote-teams-effectively\" class=\"wp-block-heading\">How do you manage and lead remote teams effectively?<\/h2>\n\n\n\n<p>We\u2019ve established that managing remote teams is both important and challenging. So, we went over some tips to solve specific challenges you can face.<\/p>\n\n\n\n<p>Now, we give you a list of 11 additional, more detailed tips to help you effectively manage your remote team.<\/p>\n\n\n\n<h3 id=\"tip-1-use-efficient-communication-tools\" class=\"wp-block-heading\">Tip #1: Use efficient communication tools&nbsp;<\/h3>\n\n\n\n<p>The number one tip to help you <a href=\"https:\/\/pumble.com\/solutions\/remote-work\">manage remote teams<\/a> is to use efficient communication tools. Statistics show that up to 32% of employees cite a lack of communication as the reason behind burnout \u2014 and you need top-of-the-line tools to help overcome this issue.&nbsp;<\/p>\n\n\n\n<p>Some of these tools may be:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Team messaging apps<\/strong> \u2014 A team messaging app is a well-rounded, centralized solution for communicating with coworkers.&nbsp;<\/li>\n\n\n\n<li><strong>Video conference tools<\/strong> \u2014 These tools provide the closest approximation to face-to-face meetings, with exception of some <a href=\"https:\/\/pumble.com\/blog\/body-language-virtual-meetings\/\">body language<\/a>, spatial orientation, and other behavioral cues.&nbsp;<\/li>\n\n\n\n<li><strong>Phone calls<\/strong> \u2014 Perhaps not as popular as they used to be, some businesses still use this communication tool for direct correspondence.<\/li>\n<\/ul>\n\n\n\n<p>The communication tools we listed here are designed to make communication more streamlined, quick, and simple, and thus more efficient.<\/p>\n\n\n\n<h4 id=\"example-of-using-an-efficient-communication-tool\" class=\"wp-block-heading\">Example of using an efficient communication tool<\/h4>\n\n\n\n<p>Simon is a newly hired team manager for a startup company.&nbsp;<\/p>\n\n\n\n<p>He proposes Pumble, a team messaging app, as a <a href=\"https:\/\/pumble.com\/compare\/free-slack-alternative\">free alternative to Slack<\/a> \u2014 which the company previously used.&nbsp;<\/p>\n\n\n\n<p>His reasoning includes the facts that Pumble:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Is more budget-friendly,&nbsp;<\/li>\n\n\n\n<li>Has unlimited users, and<\/li>\n\n\n\n<li>Has unlimited chat history.<\/li>\n<\/ul>\n\n\n\n<p>All of those are ideal for an up-and-coming company.<\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\ud83d\udca1 Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p>If you\u2019re in the process of establishing a remote workspace, you can definitely benefit from taking a look at our comprehensive list of tools to have:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/pumble.com\/blog\/remote-first-tools\/\">30 Must-have tools for starting a remote-first company<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Pumble makes managing remote teams easy<\/a><\/p>\n\n\n\n<h3 id=\"tip-2-work-on-becoming-a-better-manager\" class=\"wp-block-heading\">Tip #2: Work on becoming a better manager<\/h3>\n\n\n\n<p>When you\u2019ve made sure your team uses the best possible communication tool, you can really focus on becoming a better manager.&nbsp;<\/p>\n\n\n\n<p>What we mean by this is that you can invest in your education, training, and personal development.&nbsp;<\/p>\n\n\n\n<p>You can take various courses available online, which will help you gain knowledge and skills in areas pertaining to your managerial role.&nbsp;<\/p>\n\n\n\n<p>Also, you can research tips and advice specifically on this matter \u2014 for example, blog posts are a great resource.<\/p>\n\n\n\n<h4 id=\"example-of-working-to-become-a-better-manager\" class=\"wp-block-heading\">Example of working to become a better manager<\/h4>\n\n\n\n<p>Bonnie struggles with expressing herself on video, which can make her seem disinterested and awkward in video calls. She also feels like being assertive is more difficult for her in a remote setting \u2014 and, as a manager, she thinks this skill is crucial.&nbsp;<\/p>\n\n\n\n<p>So, she decides to consult articles on <a href=\"https:\/\/pumble.com\/blog\/assertive-communication\/\">how to be more assertive when working remotely<\/a> and to enroll in a body-language training online course.<\/p>\n\n\n\n<h3 id=\"tip-3-stay-aware-of-personal-biases\" class=\"wp-block-heading\">Tip #3: Stay aware of personal biases<\/h3>\n\n\n\n<p>Personal biases exist in all of us, but they are unconscious \u2014 and thus hard to take notice of.<\/p>\n\n\n\n<p>The <a href=\"https:\/\/employee-performance.com\/blog\/5-performance-management-biases-that-can-affect-managing-a-remote-workforce\/\">five most common management biases<\/a> in remote teams include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Recency bias<\/strong> \u2014 You put the most emphasis on the most recent work an employee has done, without taking into account the entire year\u2019s output.<\/li>\n\n\n\n<li><strong>Primacy bias<\/strong> \u2014 You form your opinion of an employee&#8217;s performance solely based on first impressions you have of them.<\/li>\n\n\n\n<li><strong>Distance bias<\/strong> \u2014 You value in-office workers more than remote workers.<\/li>\n\n\n\n<li><strong>Similarity bias<\/strong> \u2014 You value the employees who you think are similar to you in some way more.<\/li>\n\n\n\n<li><strong>Leniency bias<\/strong> \u2014 You don\u2019t want to bother anyone, so you are overly lenient.<\/li>\n<\/ul>\n\n\n\n<p>Though unconscious at first, more knowledge brings more awareness to our conditioned behaviors.&nbsp;<\/p>\n\n\n\n<p>We recommend that you read a few scholarly articles on this topic, so you can have a more objective stance toward your teammates. There are also <a href=\"https:\/\/implicit.harvard.edu\/implicit\/takeatest.html\">bias assessment tests<\/a> you can take online, which can point you in the direction of what to pay attention to.<\/p>\n\n\n\n<h4 id=\"example-of-being-aware-of-personal-biases\" class=\"wp-block-heading\">Example of being aware of personal biases<\/h4>\n\n\n\n<p>Cathy is a manager for a team of several accountants. During the latest meeting, one team member expressed their concerns that Cathy\u2019s review of their performance was unfair and based on the fact that they didn\u2019t see eye to eye on unrelated topics.&nbsp;<\/p>\n\n\n\n<p>Cathy approaches this situation by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First, staying open to critique,&nbsp;<\/li>\n\n\n\n<li>Then, reading up on how biases appear in the workplace, and&nbsp;<\/li>\n\n\n\n<li>Finally, taking steps to prevent this from happening in the future.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"tip-4-provide-structure-to-your-employees-workday\" class=\"wp-block-heading\">Tip #4: Provide structure to your employees\u2019 workday<\/h3>\n\n\n\n<p>Without direct supervision and allotted time and place for work, employees can quickly get disorganized and lose track of their tasks and responsibilities.&nbsp;<\/p>\n\n\n\n<p>This is where you step in and provide structure to help them make sense of their daily responsibilities.&nbsp;<\/p>\n\n\n\n<p>Here are some practices you can implement:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Set clear priorities.<\/li>\n\n\n\n<li>Set clear deadlines.<\/li>\n\n\n\n<li>Give detailed instructions.<\/li>\n\n\n\n<li>Track time employees spend on specific tasks.&nbsp;<\/li>\n\n\n\n<li>Track progress on assignments using project management tools.<\/li>\n\n\n\n<li>Have regular <a href=\"https:\/\/pumble.com\/learn\/communication\/meeting-statistics\/\">meetings<\/a>.<\/li>\n\n\n\n<li>Have regular <a href=\"https:\/\/pumble.com\/blog\/virtual-performance-review\/\">performance assessments<\/a>.<\/li>\n<\/ul>\n\n\n\n<p>All of these can help give a more concrete shape to daily tasks, expectations, and future company goals.<\/p>\n\n\n\n<h4 id=\"example-of-providing-structure-to-your-employees-workday\" class=\"wp-block-heading\">Example of providing structure to your employees\u2019 workday<\/h4>\n\n\n\n<p>Gale is a team leader for a group of 5 content producers.&nbsp;<\/p>\n\n\n\n<p>To make sure everyone is doing what they\u2019re supposed to be doing, he makes it a point to schedule daily ten-minute video check-ins with each member of the team.<\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\ud83d\udca1 Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p>Having trouble with inefficiency? Both you and your employees can benefit from taking a look at our tips for staying productive:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/pumble.com\/blog\/productive-remote-work\/\">8 Tips on how to be more productive in a remote work environment<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h3 id=\"tip-5-provide-a-free-information-flow\" class=\"wp-block-heading\">Tip #5: Provide a free information flow<\/h3>\n\n\n\n<p>According to the previously cited Microsoft research on the effect of remote work on team collaboration, teams are in dire straits when it comes to the free flow of information.&nbsp;<\/p>\n\n\n\n<p>As an antidote to blockages placed in the way of free information flow, you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Encourage your employees <a href=\"https:\/\/pumble.com\/blog\/share-information-in-a-remote-setting\/\">to share information<\/a> with each other.<\/li>\n\n\n\n<li>Make communication easier, with the help of the right tools.<\/li>\n\n\n\n<li>Make file sharing easy.<\/li>\n\n\n\n<li>Build a sense of community.<\/li>\n\n\n\n<li>Provide more opportunities for collaboration.<\/li>\n\n\n\n<li>Choose to <a href=\"https:\/\/pumble.com\/blog\/overcommunication\/\">overcommunicate<\/a>, as that ensures that everyone has all the necessary information.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>In addition to these tips, make sure all employees are aware of the importance of knowledge-sharing and how it impacts everyone in the company \u2014 themselves included.<\/p>\n\n\n\n<h4 id=\"example-of-providing-a-free-information-flow\" class=\"wp-block-heading\">Example of providing a free information flow<\/h4>\n\n\n\n<p>Alice, a web news editor, notices that the journalists under her supervision have been making complaints about resource hoarding. Several employees feel that other colleagues have been keeping important leads to themselves, and they think this is unfair.&nbsp;<\/p>\n\n\n\n<p>Upon assessing the situation, Alice decides to organize a short seminar on the importance of information sharing and how everyone ultimately benefits from it.<\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\ud83d\udca1 Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p>For detailed and easily implemented strategies on how to keep the information flowing, even across departments, check out this article:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/pumble.com\/blog\/break-down-team-silos\/\">How to break down team silos and improve collaboration<\/a>&nbsp;<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Keep a free information flow with Pumble<\/a><\/p>\n\n\n\n<h3 id=\"tip-6-organize-fun-and-engaging-activities\" class=\"wp-block-heading\">Tip #6: Organize fun and engaging activities<\/h3>\n\n\n\n<p>When managing a remote team, introducing some fun into the time you spend with your employees is always a good idea \u2014 after all, it helps teammates bond and diffuses stress.&nbsp;<\/p>\n\n\n\n<p>This next tip \u2014 organizing fun and engaging activities \u2014 was suggested by Michael Alexis, the CEO and owner of <a href=\"https:\/\/teambuilding.com\/\">Teambuilding<\/a>, a company with 100+ remote employees. His experience with running virtual team building events for remote teams at companies such as Apple, Amazon, Google, and NASA qualifies him to provide expert advice on managing remote teams.&nbsp;<\/p>\n\n\n\n<p>Here\u2019s his number one tip:<\/p>\n\n\n\n<div class=\"wp-block-columns pro-blockquote is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Michael-Alexis.jpeg\" alt=\"Michael Alexis, the CEO and owner of Teambuilding\" class=\"wp-image-5475\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Michael-Alexis.jpeg 500w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Michael-Alexis-300x300.jpeg 300w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Michael-Alexis-150x150.jpeg 150w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u201c<em>My number one tip for managing remote teams is to follow the 8% Rule. This rule states that you should spend 8% of the time in any virtual meeting on fun and engagement.&nbsp;<\/em><\/p>\n\n\n\n<p><em>For instance, you could do a quick round of <\/em><a href=\"https:\/\/pumble.com\/blog\/ice-breaker-questions-for-virtual-meetings\/\"><em>icebreaker questions<\/em><\/a><em> like \u201cwhat was your favorite ice cream growing up?\u201d or a trivia session.&nbsp;<\/em><\/p>\n\n\n\n<p><em>The reason this rule is so effective is that it provides consistent social engagement for employees on an ongoing basis, which leads to job satisfaction, better collaboration, employee retention, and more.<\/em>\u201d<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>The key point here is to organize all of these activities during work hours. This way, employees can really get engaged, without feeling like this is another chore they have to do.<\/p>\n\n\n\n<h4 id=\"example-of-organizing-a-fun-and-engaging-activity\" class=\"wp-block-heading\">Example of organizing a fun and engaging activity<\/h4>\n\n\n\n<p>Sam, the general manager of a small start-up, instated a company tradition for all the employees he supervises to participate in the weekly review of the best short, funny videos.&nbsp;<\/p>\n\n\n\n<p>When the company switched over to a remote-first approach, this tradition took the form of a weekly video conference, where employees take turns in presenting their pick for the week.<\/p>\n\n\n\n<h3 id=\"tip-7-enable-upstream-communication\" class=\"wp-block-heading\">Tip #7: Enable upstream communication<\/h3>\n\n\n\n<p>Upstream or <a href=\"https:\/\/pumble.com\/blog\/upward-communication\/\">upward communication<\/a> is the type of communication initiated by people at a lower rung of the work position hierarchy directed to their supervisors.&nbsp;<\/p>\n\n\n\n<p>Plain and simple, this is when \u201cregular\u201d employees initiate communication with low, mid, and top-level management.&nbsp;<\/p>\n\n\n\n<p>Some ways you can enable and encourage upstream communication:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Have an <a href=\"https:\/\/pumble.com\/blog\/open-door-policy\/\">open-door policy<\/a>.<\/li>\n\n\n\n<li>Have regular meetings.<\/li>\n\n\n\n<li>Create channels for upward communication in a team messaging app.<\/li>\n\n\n\n<li>Ask for <a href=\"https:\/\/pumble.com\/blog\/remote-constructive-feedback\/\">feedback<\/a>.<\/li>\n\n\n\n<li>Ask for participation.<\/li>\n\n\n\n<li>Stay open, receptive, and non-judgmental.<\/li>\n<\/ul>\n\n\n\n<p>With the help of upward communication, managers can stay informed about the issues and feedback their team might have. And, when taken into consideration, this feedback can lead to <a href=\"https:\/\/pumble.com\/blog\/remote-decision-making-models\/\">better decision-making<\/a>.<\/p>\n\n\n\n<p>As for the employees, upward communication allows them to express their opinions and concerns \u2014 which leads to better job satisfaction, more engagement, and a less stressful working environment.&nbsp;<\/p>\n\n\n\n<h4 id=\"example-of-good-upstream-communication\" class=\"wp-block-heading\">Example of good upstream communication<\/h4>\n\n\n\n<p>In the following example, Christopher reaches out to Stella, his supervisor.&nbsp;<\/p>\n\n\n\n<p>He is interested in setting up more regular check-ins, to make sure he stays on the right track with his work.&nbsp;<\/p>\n\n\n\n<p>As she realizes the importance of frequent vertical communication (plus she has a couple of minutes to spare), she decides to give him a call immediately.&nbsp;&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"411\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/ask-boss-a-question-min.png\" alt=\"Example of upward transparent communication (Pumble team messaging app)\" class=\"wp-image-1383\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/ask-boss-a-question-min.png 700w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/ask-boss-a-question-min-300x176.png 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><figcaption class=\"wp-element-caption\">Example of upward transparent communication (Pumble team messaging app)<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Pumble makes transparent upward communication easy<\/a><\/p>\n\n\n\n<h3 id=\"tip-8-build-trust-by-showing-empathy\" class=\"wp-block-heading\">Tip #8: Build trust by showing empathy<\/h3>\n\n\n\n<p>Considering the lack of connection remote work introduces, everyone can benefit from a little <a href=\"https:\/\/pumble.com\/blog\/empathic-communication\/\">empathy<\/a> and trust. These emotions help us feel accepted and heard, and not like we are only \u201ccogs in a machine\u201d.&nbsp;<\/p>\n\n\n\n<p>Here are a few ideas to help you foster trust and empathy in your own team:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Be an active listener.<\/li>\n\n\n\n<li>Try not to be judgemental.<\/li>\n\n\n\n<li>Share your own weaknesses and experiences.<\/li>\n\n\n\n<li>Give a bit of deserved leeway.<\/li>\n\n\n\n<li>Share advice.<\/li>\n\n\n\n<li>Make time for communication.<\/li>\n\n\n\n<li>Schedule <a href=\"https:\/\/pumble.com\/blog\/one-on-one-meeting\/\">one-on-one meetings<\/a> so you can give attention to each member of your team.<\/li>\n<\/ul>\n\n\n\n<p>This all gets easier when you imagine yourself in your employee\u2019s shoes. This way, you can identify with them and understand where they are coming from and how you can help them out.<\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\ud83d\udca1 Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p>Learn more about being an empathetic leader:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/cake.com\/blog\/empathetic-leadership\/\">How to build an empathetic leadership style<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h4 id=\"example-of-showing-empathy\" class=\"wp-block-heading\">Example of showing empathy<\/h4>\n\n\n\n<p>When Barbara\u2019s youngest daughter gets sick, she has to stay up all night and take care of her. As a result, she misses a minor deadline at work the following day.&nbsp;<\/p>\n\n\n\n<p>Instead of berating her for this, her manager, Theo, gives her the rest of the day off and moves the deadline to the next day.&nbsp;<\/p>\n\n\n\n<h3 id=\"tip-9-introduce-praise-to-your-remote-company-culture\" class=\"wp-block-heading\">Tip #9: Introduce praise to your remote company culture<\/h3>\n\n\n\n<p>One additional piece of advice we got from Michael Alexis deals with building and maintaining a healthy work culture \u2014 he says:<\/p>\n\n\n\n<div class=\"wp-block-columns pro-blockquote is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Michael-Alexis.jpeg\" alt=\"Michael Alexis, the CEO and owner of Teambuilding\" class=\"wp-image-5475\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Michael-Alexis.jpeg 500w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Michael-Alexis-300x300.jpeg 300w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Michael-Alexis-150x150.jpeg 150w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><em>\u201cAnother way you can build a healthy remote work culture is by creating a #you-are-awesome channel on your company chat program or message board.&nbsp;<\/em><\/p>\n\n\n\n<p><em>On this channel, anyone can praise anyone. For example, recent posts in our #you-are-awesome channel include the sales manager giving a shout-out to a client advisor for a big sale, a customer success agent giving kudos to an event host for saving the day, and a post about two team members\u2019 first work anniversary. The reason this channel is so effective is that the peer-to-peer nature captures day-to-day feedback and praise that managers might otherwise miss.<\/em>\u201d<\/p>\n<\/div>\n<\/div>\n\n\n\n<h4 id=\"example-of-introducing-praise-to-remote-company-culture\" class=\"wp-block-heading\">Example of introducing praise to remote company culture<\/h4>\n\n\n\n<p>In this next example, we see the #you-are-awesome in Pumble, and how it can be used to express gratitude and appreciation for daily acts of kindness and service among team members.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"380\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/you-are-awesome-channel-in-Pumble.png\" alt=\"#you-are-awesome channel in Pumble\" class=\"wp-image-778\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/you-are-awesome-channel-in-Pumble.png 700w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/you-are-awesome-channel-in-Pumble-300x163.png 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><figcaption class=\"wp-element-caption\">#you-are-awesome channel in Pumble<\/figcaption><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\ud83d\udca1 Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p>For a detailed look into the topic of remote-first company culture, check out our article:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/pumble.com\/blog\/remote-first-culture\/\">How to promote a culture of remote-first work<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h3 id=\"tip-10-offer-equipment-for-employees-to-set-up-their-home-offices\" class=\"wp-block-heading\">Tip #10: Offer equipment for employees to set up their home offices<\/h3>\n\n\n\n<p>Many employees may not have access to appropriate resources at home, the way they had at the office.&nbsp;<\/p>\n\n\n\n<p>Ergonomic chairs, solid laptops or PCs, noise-suppressing headphones, and a stable and fast Internet connection \u2014 these are all necessary for workers to efficiently fulfill their responsibilities.&nbsp;<\/p>\n\n\n\n<p>Without proper equipment, employees will often experience discomfort, which leads to overall job dissatisfaction and, eventually, even to the decision to seek better benefits in other companies.<\/p>\n\n\n\n<p>To prevent this, make sure to offer employees the proper tools and equipment to help set up a productive and distraction-free home office.&nbsp;&nbsp;<\/p>\n\n\n\n<h4 id=\"example-of-offering-equipment-for-employees-home-offices\" class=\"wp-block-heading\">Example of offering equipment for employees\u2019 home offices<\/h4>\n\n\n\n<p>A remote digital marketing firm issues a company-wide survey for employees to fill out their home office equipment requirements.&nbsp;<\/p>\n\n\n\n<p>They provide a few available options for each of the items on the list and have employees choose which tools they need. Then, they make sure to distribute the equipment as soon as possible, and in excellent condition.<\/p>\n\n\n\n<h3 id=\"tip-11-focus-on-the-results\" class=\"wp-block-heading\">Tip #11: Focus on the results<\/h3>\n\n\n\n<p>If you&#8217;re wondering how to know what your remote employees are doing at all times, the answer is simple: <em>you can\u2019t<\/em>.&nbsp;<\/p>\n\n\n\n<p>There\u2019s no reason to monitor their every move \u2014 they\u2019re hired for a reason. Besides, no one likes to feel like their manager is constantly looking over their shoulder.<\/p>\n\n\n\n<p>Focus on the results instead.<\/p>\n\n\n\n<p>Are they dependable?<\/p>\n\n\n\n<p>Do they respect deadlines?<\/p>\n\n\n\n<p>Is the quality of their work the same (or better) as when they were working in the office?<\/p>\n\n\n\n<p>Do they provide value to the company?<\/p>\n\n\n\n<p>If the answers to these questions are \u2018Yes\u2019 \u2014 whatever they\u2019re doing during working hours, it\u2019s effective.<\/p>\n\n\n\n<h4 id=\"example-of-focusing-on-the-results\" class=\"wp-block-heading\">Example of focusing on the results<\/h4>\n\n\n\n<p>Jenna is a team leader of the Content team in her company. She doesn\u2019t know if her team actually works 8 hours every day, but she doesn\u2019t feel the need to monitor them.&nbsp;<\/p>\n\n\n\n<p>She knows creative people often have their own way of doing things. Most importantly, they consistently deliver high-quality content, and they never miss a deadline, so she lets them work at their own pace.<\/p>\n\n\n\n\n<div class=\"banner banner-light pumble-gradient-templates\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <span class=\"h4 text-lg translation-block mb-0\">All-in-one digital HQ<\/span>\n        <p class=\"translation-block mt-1 mb-3\">A communication app for teams of all kinds. Discuss, share, and collaborate.<\/p>\n\n        <div class=\"banner-buttons d-flex gap-4 align-items-center translation-block justify-content-center justify-content-sm-start\">\n            <a class=\"bg-white rounded px-3 py-1 text-gray-dark\" href=\"https:\/\/pumble.com\/solutions\" target=\"_blank\">Solutions<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Register<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/templates@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/templates.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    \n\n\n\n<h2 id=\"finishing-up-managing-a-highly-productive-remote-team-is-not-impossible\" class=\"wp-block-heading\">Finishing up: Managing a highly productive remote team is not impossible<\/h2>\n\n\n\n<p>At the beginning of the COVID-19 crisis, most of us probably didn\u2019t expect remote work to last as long as it has. It seemed like a solution suited to the requirements of global pandemic mitigation.&nbsp;<\/p>\n\n\n\n<p>But, it\u2019s here to stay, so managers have to take steps to re-examine their traditional practices and adapt them to new working conditions.&nbsp;<\/p>\n\n\n\n<p>The specific challenges that arise from these conditions need to be evaluated and steps need to be taken to make them as minor of a setback as possible.&nbsp;<\/p>\n\n\n\n<p>Team leaders and managers can overcome the biggest challenge \u2014 lack of communication \u2014 by implementing efficient tools and by adopting the right attitude.&nbsp;<\/p>\n\n\n\n<p>Along with several other adjustments, managing a highly efficient and productive remote team is not just a lofty dream, but a reality in the making.<\/p>\n\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Get started with Pumble<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The shift to remote work opened a whole new can of worms for many managers. Find out our top tips for successfully managing and leading remote teams.<\/p>\n","protected":false},"author":12,"featured_media":5477,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[6],"tags":[],"class_list":["post-774","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-work-from-anywhere"],"acf":[],"_links":{"self":[{"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/posts\/774","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/comments?post=774"}],"version-history":[{"count":36,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/posts\/774\/revisions"}],"predecessor-version":[{"id":23775,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/posts\/774\/revisions\/23775"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/media\/5477"}],"wp:attachment":[{"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/media?parent=774"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/categories?post=774"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/tags?post=774"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}