{"id":937,"date":"2021-11-10T17:03:04","date_gmt":"2021-11-10T17:03:04","guid":{"rendered":"https:\/\/pumble.com\/blog\/?p=937"},"modified":"2024-08-08T00:00:00","modified_gmt":"2024-08-08T00:00:00","slug":"communication-myths","status":"publish","type":"post","link":"https:\/\/pumble.com\/blog\/communication-myths\/","title":{"rendered":"Busting 15 Common Communication Myths at the Workplace"},"content":{"rendered":"\n<p>Do you <em>really<\/em> think that your ability to build and maintain professional connections isn\u2019t influenced by certain widespread preconceptions and myths about communication?<\/p>\n\n\n\n<p>Well, think again.<\/p>\n\n\n\n<p>Some communication myths are so pervasive that you\u2019d be hard-pressed to find someone who doesn\u2019t believe in them \u2014 at least partially.<\/p>\n\n\n\n<p>Yet, letting those myths about communication affect your professional interactions can cause a range of negative outcomes, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Decreased productivity<\/strong>, as people struggle to do their jobs due to poor communication practices within the company,<\/li>\n\n\n\n<li><strong>Decreased employee engagement<\/strong>, as employees find it difficult to understand the company mission if it has not been properly communicated to them,<\/li>\n\n\n\n<li><strong>Reduced trust<\/strong>, as management may perpetuate communication myths employees find unfair or outright manipulative,<\/li>\n\n\n\n<li><strong>Talent drain<\/strong>, as disillusioned employees leave the company to seek better work opportunities, and<\/li>\n\n\n\n<li><strong>Financial damages<\/strong>, as some estimates indicate that poor <a href=\"https:\/\/pumble.com\/learn\/communication\/communication-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener\">workplace communication<\/a> causes a loss of $2 trillion annually in the US alone.<\/li>\n<\/ul>\n\n\n\n<p>To help you avoid this nightmare scenario, let\u2019s separate the myths and realities of communication in the workplace.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"600\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Busting-15-Common-Communication-Myths-at-the-Workplace-cover.png\" alt=\"Busting 15 Common Communication Myths at the Workplace - cover\" class=\"wp-image-15226\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Busting-15-Common-Communication-Myths-at-the-Workplace-cover.png 1200w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Busting-15-Common-Communication-Myths-at-the-Workplace-cover-600x300.png 600w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Busting-15-Common-Communication-Myths-at-the-Workplace-cover-1110x555.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Busting-15-Common-Communication-Myths-at-the-Workplace-cover-768x384.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Busting-15-Common-Communication-Myths-at-the-Workplace-cover-18x9.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n<\/div>\n\n\n<h2 id=\"communication-myth-1-communication-is-an-innate-skill\" class=\"wp-block-heading\">Communication myth #1: Communication is an innate skill<\/h2>\n\n\n\n<p>One of the most enduring myths about communication is that good communicators have a natural ability to get their message across.<\/p>\n\n\n\n<p>However, that couldn\u2019t be further from the truth.<\/p>\n\n\n\n<p>After all, we have devoted an entire blog to teaching people how to <a href=\"https:\/\/pumble.com\/learn\/communication\/skills-of-effective-communicators\/\" target=\"_blank\" rel=\"noreferrer noopener\">become more effective communicators<\/a>.<\/p>\n\n\n\n<p>So, we know better than anybody that <a href=\"https:\/\/pressbooks.library.torontomu.ca\/communicationnursing\/chapter\/communication-is-learned\/\" target=\"_blank\" rel=\"noreferrer noopener\">communication is a learned skill<\/a>.<\/p>\n\n\n\n<p>In fact, it\u2019s a <a href=\"https:\/\/pumble.com\/learn\/communication\/communication-skills\/\" target=\"_blank\" rel=\"noreferrer noopener\">collection of skills<\/a> including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Charisma and confidence,<\/li>\n\n\n\n<li>Emotional intelligence,<\/li>\n\n\n\n<li>Cultural competence,<\/li>\n\n\n\n<li>Conflict resolution,<\/li>\n\n\n\n<li>Active listening, and&nbsp;<\/li>\n\n\n\n<li>Honesty.<\/li>\n<\/ul>\n\n\n\n<p>So, if you notice that you lack some of these skills, the good news is that you can always improve.<\/p>\n\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/register\" data-type=\"page\" data-id=\"9\" target=\"_blank\" rel=\"noreferrer noopener\">Practice your communication skills on Pumble<\/a><\/p>\n\n\n\n<h2 id=\"communication-myth-2-effective-communication-is-about-telling-the-truth-the-whole-truth-and-nothing-but-the-truth\" class=\"wp-block-heading\">Communication myth #2: Effective communication is about telling the truth, the whole truth, and nothing but the truth<\/h2>\n\n\n\n<p>Honesty is an integral part of communication.<\/p>\n\n\n\n<p>However, those who believe effective communication is about always telling the <em>whole<\/em> truth are operating under a misconception.<\/p>\n\n\n\n<p>After all, in the business world, there are <strong>benefits to omitting certain information<\/strong>, whether it be:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For the sake of negotiations,<\/li>\n\n\n\n<li>For security reasons, or<\/li>\n\n\n\n<li>To adhere to a previously agreed upon NDA.<\/li>\n<\/ul>\n\n\n\n<p>Even outside of professional communication, there are times when our honest opinions wouldn\u2019t add to a conversation, especially when they\u2019re delivered carelessly.<\/p>\n\n\n\n<p>So, even though honesty is a trait effective communicators should nurture, it has to be accompanied by a dose of empathy and common sense.<\/p>\n\n\n\n<p>For example, we can see what an overabundance of honesty delivered without empathy might look like in a conversation on the employee communication app, <a href=\"https:\/\/pumble.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pumble<\/a> by <a href=\"https:\/\/cake.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">CAKE.com<\/a>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"654\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Milos-messages-sent-through-the-business-communication-app-Pumble-are-perhaps-too-honest-min.png\" alt=\"Milo\u2019s messages sent through the business communication app, Pumble, are perhaps too honest\n\" class=\"wp-image-15217\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Milos-messages-sent-through-the-business-communication-app-Pumble-are-perhaps-too-honest-min.png 1200w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Milos-messages-sent-through-the-business-communication-app-Pumble-are-perhaps-too-honest-min-550x300.png 550w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Milos-messages-sent-through-the-business-communication-app-Pumble-are-perhaps-too-honest-min-1110x605.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Milos-messages-sent-through-the-business-communication-app-Pumble-are-perhaps-too-honest-min-768x419.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Milos-messages-sent-through-the-business-communication-app-Pumble-are-perhaps-too-honest-min-18x10.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">Milo\u2019s messages sent through the business communication app, Pumble, are perhaps too honest\n<\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"banner banner-dark pumble-gradient-features\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <span class=\"h4 text-lg translation-block mb-0\">Empower team communication<\/span>\n        <p class=\"translation-block mt-1 mb-3\">Discuss, share &amp; collaborate with Pumble, a team communication app.<\/p>\n\n        <div class=\"banner-buttons d-flex gap-4 align-items-center translation-block justify-content-center justify-content-sm-start\">\n            <a class=\"bg-white rounded px-3 py-1 text-gray-dark\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\" target=\"_blank\">Learn more<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/features@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/features.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    \n\n\n\n<h2 id=\"communication-myth-3-communication-is-good-if-it-feels-good\" class=\"wp-block-heading\">Communication myth #3: Communication is good if it feels good<\/h2>\n\n\n\n<p>Most people believe that any conversation that ends on a positive note is a productive exchange.<\/p>\n\n\n\n<p>If we presented our points logically, remained calm and assertive, and even managed to solve some problems, we may assume we had a great conversation.<\/p>\n\n\n\n<p>But, feeling good is, in fact, <em>not<\/em> the goal of <a href=\"https:\/\/pumble.com\/learn\/communication\/effective-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">effective communication<\/a>.<\/p>\n\n\n\n<p>Instead, communication should lead to <strong>increased mutual understanding<\/strong>.<\/p>\n\n\n\n<p>Even if the people involved aren\u2019t entirely happy with the outcome of a conversation, the exchange can still be considered a success if everyone walks away with an understanding of their interlocutors\u2019 points of view.<\/p>\n\n\n\n<p>So, how can you achieve that result in a professional environment, even if your company favors <a href=\"https:\/\/pumble.com\/blog\/asynchronous-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">asynchronous communication<\/a>? You can try:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Paying more attention to the clarity of your messages<\/strong> \u2014 both verbal and written,<\/li>\n\n\n\n<li><strong>Upgrading your <\/strong><a href=\"https:\/\/pumble.com\/learn\/communication\/active-listening\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>active listening<\/strong><\/a><strong> skills<\/strong> and paying close attention to the responses you get during a conversation,<\/li>\n\n\n\n<li><strong>Noticing people\u2019s non-verbal cues during <\/strong><a href=\"https:\/\/pumble.com\/video-conferencing\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>video conferences<\/strong><\/a> or meetings, and<\/li>\n\n\n\n<li><strong>Repeating what\u2019s been said <\/strong>in a conversation and asking follow-up questions to make sure you\u2019ve understood everything.<\/li>\n<\/ul>\n\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/video-conferencing\" target=\"_blank\" rel=\"noreferrer noopener\">Need a video conferencing tool? Try Pumble<\/a><\/p>\n\n\n\n<p>Focusing on getting your point across \u2014 as well as fully absorbing what other people are saying \u2014 should help you avoid delays, missed deadlines, and other workplace challenges that can occur due to miscommunication.<\/p>\n\n\n\n<h2 id=\"communication-myth-4-disagreements-are-a-sign-of-poor-communication\" class=\"wp-block-heading\">Communication myth #4: Disagreements are a sign of poor communication<\/h2>\n\n\n\n<p>Just as feeling good after a conversation is not necessarily proof that good communication has taken place, arguments are not necessarily signs of poor communication.<\/p>\n\n\n\n<p>When people are passionate about their points of view, they naturally feel compelled to defend them.<\/p>\n\n\n\n<p>As long as people can <a href=\"https:\/\/pumble.com\/blog\/disagree-respectfully-at-work\/\" target=\"_blank\" rel=\"noreferrer noopener\">argue respectfully<\/a>, there\u2019s <strong>no need to stifle those dissenting views<\/strong>.<\/p>\n\n\n\n<p>In fact, <a href=\"https:\/\/pumble.com\/learn\/collaboration\/team-conflict\/\" target=\"_blank\" rel=\"noreferrer noopener\">substantive conflicts<\/a>, or disagreements concerning business strategy or processes, can often <strong>lead to better results in the long run<\/strong>.<\/p>\n\n\n\n<p>It all comes down to knowing how to <a href=\"https:\/\/pumble.com\/blog\/phrases-to-use-to-diffuse-conflict-at-work\/\" target=\"_blank\" rel=\"noreferrer noopener\">momentarily diffuse tense situations<\/a>, allowing people to approach the matter with cool heads.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"654\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Jessica-tries-to-resolve-a-workplace-conflict-in-Pumble-the-team-communication-app-min.png\" alt=\"Jessica tries to resolve a workplace conflict over Pumble, the team communication app \n\" class=\"wp-image-15218\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Jessica-tries-to-resolve-a-workplace-conflict-in-Pumble-the-team-communication-app-min.png 1200w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Jessica-tries-to-resolve-a-workplace-conflict-in-Pumble-the-team-communication-app-min-550x300.png 550w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Jessica-tries-to-resolve-a-workplace-conflict-in-Pumble-the-team-communication-app-min-1110x605.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Jessica-tries-to-resolve-a-workplace-conflict-in-Pumble-the-team-communication-app-min-768x419.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Jessica-tries-to-resolve-a-workplace-conflict-in-Pumble-the-team-communication-app-min-18x10.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">Jessica tries to resolve a workplace conflict over Pumble, the team communication app \n<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Resolve issues quickly and easily over Pumble<\/a><\/p>\n\n\n\n<h2 id=\"communication-myth-5-93-of-communication-is-nonverbal\" class=\"wp-block-heading\">Communication myth #5: 93% of communication is nonverbal<\/h2>\n\n\n\n<p>The claim that nonverbal cues make up as much as 93% of all communication is one of the most enduring communication myths.&nbsp;<\/p>\n\n\n\n<p>However, it stems from a misinterpretation of actual scientific data \u2014 a misconception people have debunked so many times, it even got a name: the Mehrabian Myth.<\/p>\n\n\n\n<p>To make a long story short, this myth stems from a 1967 research paper on the <strong>decoding of inconsistent messaging<\/strong> by Albert Mehrabian and Morton Wiener.<\/p>\n\n\n\n<p>The percentage in question is the sum of 2 data points: the amount of information people absorb from someone\u2019s <strong>body language<\/strong> (55%) and <strong>tone of voice<\/strong> (38%) <em>when dealing with inconsistent messaging<\/em>.<\/p>\n\n\n\n<p>So, when someone gives us inconsistent information (for example, by lying to us), only 7% of the meaning we receive will have been taken from their actual words.<\/p>\n\n\n\n<p>Of course, that doesn\u2019t mean that our everyday conversations follow the same logic.<\/p>\n\n\n\n<p>Unless we\u2019re in situations where we expect to encounter inconsistent messaging, people\u2019s words are as important as their nonverbal cues \u2014 if not more.<\/p>\n\n\n\n\n<div class=\"banner banner-light pumble-gradient-templates\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <span class=\"h4 text-lg translation-block mb-0\">Improve team communication<\/span>\n        <p class=\"translation-block mt-1 mb-3\">Secure, real-time communication for professionals. Discuss, share &amp; collaborate.<\/p>\n\n        <div class=\"banner-buttons d-flex gap-4 align-items-center translation-block justify-content-center justify-content-sm-start\">\n            <a class=\"bg-white rounded px-3 py-1 text-gray-dark\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\" target=\"_blank\">Learn more<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/templates@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/templates.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    \n\n\n\n<h2 id=\"communication-myth-6-internal-communication-is-a-one-department-job\" class=\"wp-block-heading\">Communication myth #6: Internal communication is a one-department job<\/h2>\n\n\n\n<p>People who think of organizational communication as being largely one-sided also tend to believe that it should all stem from one department within the company \u2014 namely, human resources.<\/p>\n\n\n\n<p>But, even though HR is responsible for devising an effective <a href=\"https:\/\/pumble.com\/learn\/communication\/planning-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">internal communication plan<\/a>, it can\u2019t \u2014 or, rather, shouldn\u2019t \u2014 do so without employee input.<\/p>\n\n\n\n<p>Listening to employee feedback and changing the internal communication strategy when necessary is a great way to <strong>let people feel involved in building the overall company culture<\/strong>.<\/p>\n\n\n\n<p>On top of that, doing so should also prevent the development of detrimental communication patterns within teams, such as the <a href=\"https:\/\/pumble.com\/blog\/break-down-team-silos\/\" target=\"_blank\" rel=\"noreferrer noopener\">silo mentality<\/a>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"696\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Ninas-announcement-in-the-general-channel-on-Pumble-the-business-messaging-app-invites-employee-feedback-min.png\" alt=\"Nina\u2019s announcement in the #general channel on Pumble, the business messaging app, invites employee feedback\n\" class=\"wp-image-15219\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Ninas-announcement-in-the-general-channel-on-Pumble-the-business-messaging-app-invites-employee-feedback-min.png 1200w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Ninas-announcement-in-the-general-channel-on-Pumble-the-business-messaging-app-invites-employee-feedback-min-517x300.png 517w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Ninas-announcement-in-the-general-channel-on-Pumble-the-business-messaging-app-invites-employee-feedback-min-1110x644.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Ninas-announcement-in-the-general-channel-on-Pumble-the-business-messaging-app-invites-employee-feedback-min-768x445.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Ninas-announcement-in-the-general-channel-on-Pumble-the-business-messaging-app-invites-employee-feedback-min-18x10.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">Nina\u2019s announcement in the #general channel on Pumble, the business messaging app, invites employee feedback\n<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Break up team silos by streamlining your communication on Pumble<\/a><\/p>\n\n\n\n<h2 id=\"communication-myth-7-workplace-communication-is-a-one-way-street\" class=\"wp-block-heading\">Communication myth #7: Workplace communication is a one-way street<\/h2>\n\n\n\n<p>One of the biggest and longest prevailing workplace communication myths is the belief that successful <a href=\"https:\/\/pumble.com\/learn\/communication\/internal-communication-templates\/\" target=\"_blank\" rel=\"noreferrer noopener\">internal communication<\/a> begins and ends with information distribution.<\/p>\n\n\n\n<p>Yet, even though sending out information to employees is a vital part of internal communication, it\u2019s only a small part of an effective workplace communication strategy.<\/p>\n\n\n\n<p>After all, one-sided <a href=\"https:\/\/pumble.com\/blog\/downward-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">downward communication<\/a> <strong>doesn\u2019t allow employees to ask clarifying questions or offer feedback<\/strong>, which significantly increases our chances of being misunderstood.<\/p>\n\n\n\n<p>To avoid this, <strong>companies should encourage dialogue<\/strong> even when engaging in simple informative communication, by:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Prioritizing <\/strong><a href=\"https:\/\/pumble.com\/learn\/communication\/communication-channels\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>communication channels<\/strong><\/a><strong>that allow employees to respond<\/strong> and engage in company news (so, rather than opting for a newsletter, you might deliver company news through a dedicated channel on the <a href=\"https:\/\/pumble.com\/team-communication-app\" target=\"_blank\" rel=\"noreferrer noopener\">team communication app<\/a>, Pumble by CAKE.com),<\/li>\n\n\n\n<li><strong>Making sure there\u2019s no ambiguity or room for misinterpretation in company communications <\/strong>(including the official documentation or instruction manuals employees might refer to),<\/li>\n\n\n\n<li><strong>Openly asking for feedback <\/strong>(in Pumble, employees can be asked to respond with emoji reactions or <a href=\"https:\/\/pumble.com\/help\/using-pumble\/messages\/threads\/\" target=\"_blank\" rel=\"noreferrer noopener\">thread messages<\/a>), and<\/li>\n\n\n\n<li><strong>Creating <\/strong><a href=\"https:\/\/pumble.com\/blog\/connect-remote-team\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>opportunities for connection<\/strong><\/a><strong> <\/strong>(by <a href=\"https:\/\/pumble.com\/blog\/how-to-start-conversation\/\" target=\"_blank\" rel=\"noreferrer noopener\">starting casual conversations<\/a> and finding shared interests with your coworkers).<\/li>\n<\/ol>\n\n\n\n\n<div class=\"banner banner-dark pumble-gradient-landing-2\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <span class=\"h4 text-lg translation-block mb-0\">Transform team communication<\/span>\n        <p class=\"translation-block mt-1 mb-3\">Simplify your work with Pumble \u2014 the all-in-one communication app.<\/p>\n\n        <div class=\"banner-buttons d-flex gap-4 align-items-center translation-block justify-content-center justify-content-sm-start\">\n            <a class=\"bg-white rounded px-3 py-1 text-gray-dark\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\" target=\"_blank\">Learn more<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/landing-2@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/landing-2.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    \n\n\n\n<h2 id=\"communication-myth-8-the-more-you-communicate-the-better\" class=\"wp-block-heading\">Communication myth #8: The more you communicate, the better<\/h2>\n\n\n\n<p>Organizations often fall into the <a href=\"https:\/\/pumble.com\/blog\/avoid-information-overload-remote-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">information overload<\/a> trap.<\/p>\n\n\n\n<p>On the one hand, it\u2019s seemingly reasonable to believe that more emails, messages, meetings, and shared files automatically translate into better communication and productivity.<\/p>\n\n\n\n<p>However, it\u2019s important to make a clear distinction between relevant business information, and insignificant, distracting content.<\/p>\n\n\n\n<p>The \u2018more is better\u2019 approach to internal communication tends to lead to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Poor decision making<\/strong> (because people\u2019s ability to process information doesn\u2019t accelerate as they are exposed to new information, resulting in them ignoring huge chunks of data and making mistakes),<\/li>\n\n\n\n<li><strong>Decreased productivity<\/strong> (as having to sift through countless files and folders to find what you\u2019re looking for takes a toll on your cognitive ability),<\/li>\n\n\n\n<li><strong>Feelings of <\/strong><strong>disconnection and misalignment<\/strong> (stemming from a lack of information sharing procedures and tools, which leaves employees having to figure things out for themselves), as well as<\/li>\n\n\n\n<li><strong>Deteriorated <\/strong><a href=\"https:\/\/pumble.com\/blog\/mental-health-in-the-workplace\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>employee well-being<\/strong><\/a> (as employees experience burnout due to overcommunication).<\/li>\n<\/ul>\n\n\n\n<p>So, while remote workplaces could <a href=\"https:\/\/pumble.com\/blog\/overcommunication\/\" target=\"_blank\" rel=\"noreferrer noopener\">benefit from overcommunication<\/a>, it\u2019s important to deliver all the important information in one fell swoop \u2014 and without <em>unnecessary<\/em> info-dumping.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"671\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Nina-hopes-to-answer-all-questions-in-one-go-so-as-not-to-overwhelm-the-employees-on-Pumble-the-team-communication-app-min.png\" alt=\"Nina hopes to answer all questions in one go so as not to overwhelm the employees on Pumble, the team communication app\n\" class=\"wp-image-15220\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Nina-hopes-to-answer-all-questions-in-one-go-so-as-not-to-overwhelm-the-employees-on-Pumble-the-team-communication-app-min.png 1200w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Nina-hopes-to-answer-all-questions-in-one-go-so-as-not-to-overwhelm-the-employees-on-Pumble-the-team-communication-app-min-537x300.png 537w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Nina-hopes-to-answer-all-questions-in-one-go-so-as-not-to-overwhelm-the-employees-on-Pumble-the-team-communication-app-min-1110x621.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Nina-hopes-to-answer-all-questions-in-one-go-so-as-not-to-overwhelm-the-employees-on-Pumble-the-team-communication-app-min-768x429.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Nina-hopes-to-answer-all-questions-in-one-go-so-as-not-to-overwhelm-the-employees-on-Pumble-the-team-communication-app-min-18x10.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">Nina hopes to answer all questions in one go so as not to overwhelm the employees on Pumble, the team communication app\n<\/figcaption><\/figure>\n<\/div>\n\n\n<h2 id=\"communication-myth-9-the-sandwich-approach-is-the-best-way-to-deliver-feedback\" class=\"wp-block-heading\">Communication myth #9: The Sandwich approach is the best way to deliver feedback<\/h2>\n\n\n\n<p>The so-called Sandwich approach in business communication has been largely popularized by managers who most commonly use it when discussing problematic <a href=\"https:\/\/pumble.com\/blog\/virtual-performance-review\/\" target=\"_blank\" rel=\"noreferrer noopener\">performance reviews<\/a>.<\/p>\n\n\n\n<p>According to the workplace communication statistics we have compiled, as many as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>69% <\/strong>of<strong> managers feel uncomfortable when communicating with employees face-to-face<\/strong>, while<\/li>\n\n\n\n<li><strong>37% <\/strong>of<strong>managers aren\u2019t comfortable with giving feedback<\/strong> (forcing employees to go out of their way to ask for feedback).<\/li>\n<\/ul>\n\n\n\n<p>To alleviate that discomfort, managers have adopted the Sandwich method, which allows them to offer critique by sandwiching it between two compliments.<\/p>\n\n\n\n<p>However, the Sandwich approach <strong>may not be as effective<\/strong> as one might hope.<\/p>\n\n\n\n<p>For one, employees may choose to focus only on the positive comments, completely missing the point of the feedback session.<\/p>\n\n\n\n<p>On the other hand, the method can also <strong>negatively affect <\/strong><a href=\"https:\/\/pumble.com\/blog\/building-trust-in-virtual-teams\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>employee trust<\/strong><\/a> as it could make genuine compliments sound insincere.<\/p>\n\n\n\n<p>Instead, managers should <a href=\"https:\/\/pumble.com\/blog\/assertive-communication\/#Cut_to_the_chase\" target=\"_blank\" rel=\"noreferrer noopener\">be more assertive<\/a>, clear, and direct when giving <a href=\"https:\/\/pumble.com\/blog\/remote-constructive-feedback\/#tips-on-giving-constructive-feedback\" target=\"_blank\" rel=\"noreferrer noopener\">constructive feedback<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\ud83d\udca1 <strong>PUMBLE PRO TIP<\/strong><\/p>\n\n\n\n<p>The purpose of giving feedback isn\u2019t to correct past mistakes but to influence future outcomes. Check out this article to learn more about focusing your feedback on the future:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/pumble.com\/blog\/feedback-vs-feedforward\/\" target=\"_blank\" rel=\"noreferrer noopener\">Feedback vs Feedforward: Moving From Feedback to Feedforward<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h2 id=\"communication-myth-10-misunderstandings-are-impossible-when-everyone-speaks-the-same-language\" class=\"wp-block-heading\">Communication myth #10: Misunderstandings are impossible when everyone speaks the same language<\/h2>\n\n\n\n<p>Believe it or not, some people think that speaking the same language is all it takes to <a href=\"https:\/\/pumble.com\/blog\/miscommunication-in-the-workplace\/\" target=\"_blank\" rel=\"noreferrer noopener\">avoid misunderstandings<\/a>.<\/p>\n\n\n\n<p>After all, the words we use have set meanings, so everyone who hears or sees our message should be able to absorb the same meanings from it, right?<\/p>\n\n\n\n<p>Well, that\u2019s not necessarily the case.<\/p>\n\n\n\n<p>People may assign different meanings to the same words based on their prior understanding of the words in question.<\/p>\n\n\n\n<p>This often happens with business speak or <a href=\"https:\/\/pumble.com\/blog\/industry-jargon\/\" target=\"_blank\" rel=\"noreferrer noopener\">industry jargon<\/a>, which is why we should make an effort to speak in simple terms, especially when addressing coworkers from different departments.<\/p>\n\n\n\n<p>Remember: just because the words you\u2019re using make sense to you, doesn\u2019t mean that they\u2019ll make sense to everyone else.<\/p>\n\n\n\n<p>So, double-check your messages to make sure their meaning is clear before sending them out.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"722\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Even-though-Eve-and-Joan-are-speaking-the-same-language-misunderstandings-still-happen-on-Pumble-the-team-communication-app-min.png\" alt=\"Even though Eve and Joan are speaking the same language, misunderstandings still happen, as shown on Pumble, the team communication app\n\" class=\"wp-image-15221\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Even-though-Eve-and-Joan-are-speaking-the-same-language-misunderstandings-still-happen-on-Pumble-the-team-communication-app-min.png 1200w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Even-though-Eve-and-Joan-are-speaking-the-same-language-misunderstandings-still-happen-on-Pumble-the-team-communication-app-min-499x300.png 499w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Even-though-Eve-and-Joan-are-speaking-the-same-language-misunderstandings-still-happen-on-Pumble-the-team-communication-app-min-1110x668.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Even-though-Eve-and-Joan-are-speaking-the-same-language-misunderstandings-still-happen-on-Pumble-the-team-communication-app-min-768x462.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Even-though-Eve-and-Joan-are-speaking-the-same-language-misunderstandings-still-happen-on-Pumble-the-team-communication-app-min-18x12.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">Even though Eve and Joan are speaking the same language, misunderstandings still happen, as shown on Pumble, the team communication app\n<\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"banner banner-dark pumble-gradient-landing-2\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <span class=\"h4 text-lg translation-block mb-0\">Make communication easier<\/span>\n        <p class=\"translation-block mt-1 mb-3\">Simplify team communication and collaborate more effectively. Try Pumble by CAKE.com.<\/p>\n\n        <div class=\"banner-buttons d-flex gap-4 align-items-center translation-block justify-content-center justify-content-sm-start\">\n            <a class=\"bg-white rounded px-3 py-1 text-gray-dark\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\" target=\"_blank\">Learn more<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/landing-2@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/landing-2.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    \n\n\n\n<h2 id=\"communication-myth-11-email-should-be-your-primary-workplace-communication-channel\" class=\"wp-block-heading\">Communication myth #11: Email should be your primary workplace communication channel<\/h2>\n\n\n\n<p>Believing that email should be the primary communication channel in the workplace is one of the most outdated communication myths you may encounter at work.<\/p>\n\n\n\n<p>But, let\u2019s be honest \u2014 email is not the most efficient communication tool we might use in a remote work environment.<\/p>\n\n\n\n<p>From delays in communication to the general clutter and chaos, email is responsible for the majority of <a href=\"https:\/\/pumble.com\/blog\/communication-challenges\/\" target=\"_blank\" rel=\"noreferrer noopener\">communication challenges<\/a> in the modern workplace environment.<\/p>\n\n\n\n<p>Luckily, some people seem to have realized that the use of email carries a high risk of developing siloed communication among teams.<\/p>\n\n\n\n<p>Even though 92% of employees still use email, <a href=\"https:\/\/pumble.com\/group-messaging-app\" target=\"_blank\" rel=\"noreferrer noopener\">group messaging tools like Pumble<\/a> have established themselves as an excellent <a href=\"https:\/\/pumble.com\/pumble-as-email-alternative\" target=\"_blank\" rel=\"noreferrer noopener\">alternative to email<\/a>, and are now being used at a rate of 70%, according to the previously mentioned workplace communication statistics.<\/p>\n\n\n\n<p>With features like channels, threads, direct messages, emoji reactions, and file sharing, <a href=\"https:\/\/pumble.com\/employee-communication-app\" target=\"_blank\" rel=\"noreferrer noopener\">employee communication apps<\/a> allow for a more productive collaborative experience and streamlined workplace communication.<\/p>\n\n\n\n\n<div class=\"banner banner-dark pumble-gradient-features\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <span class=\"h4 text-lg translation-block mb-0\">Need an email alternative?<\/span>\n        <p class=\"translation-block mt-1 mb-3\">Make communication simple and effective. Get things done easily. Try Pumble.<\/p>\n\n        <div class=\"banner-buttons d-flex gap-4 align-items-center translation-block justify-content-center justify-content-sm-start\">\n            <a class=\"bg-white rounded px-3 py-1 text-gray-dark\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\" target=\"_blank\">Learn more<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/features@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/features.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    \n\n\n\n<h2 id=\"communication-myth-12-internal-and-external-communication-should-be-kept-separate\" class=\"wp-block-heading\">Communication myth #12: Internal and external communication should be kept separate<\/h2>\n\n\n\n<p>Many companies still operate under the illusion that internal and external communication are functions that should be handled by 2 separate departments within the organization.<\/p>\n\n\n\n<p>And, while that might be true in some cases, allowing internal and external communications to become misaligned could have a negative impact on the company brand.<\/p>\n\n\n\n<p>After all, your external communications begin inside the company with employees as your first customers who need to understand and align with your brand messaging to believe in your product and work towards your goals.&nbsp;<\/p>\n\n\n\n<p>Luckily, there is a way for them both to coexist on the same platform \u2014 without resorting to using email.<\/p>\n\n\n\n<p>In a <a href=\"https:\/\/pumble.com\/business-messaging-app\" target=\"_blank\" rel=\"noreferrer noopener\">business messaging app<\/a> like Pumble by CAKE.com, you can use <a href=\"https:\/\/pumble.com\/help\/workspace-administration\/team-management\/add-and-manage-guests\/\" target=\"_blank\" rel=\"noreferrer noopener\">guest access<\/a> accounts to make sure all company stakeholders, from employees to <a href=\"https:\/\/pumble.com\/blog\/third-party-business-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">third-party clients<\/a> or customers, are on the same page.<\/p>\n\n\n\n<p>You could even create a dedicated channel to use as a bulletin board for external collaborators by creating <a href=\"https:\/\/pumble.com\/help\/getting-started\/overview-of-roles-and-permissions\/guest-role-permissions\/\" target=\"_blank\" rel=\"noreferrer noopener\">single-channel guest accounts<\/a> whose permissions only extend to that channel.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"724\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Nick-is-a-freelancer-with-a-multi-channel-guest-account-on-Pumble-the-business-messaging-app-min.png\" alt=\"Nick is a freelancer with a multi-channel guest account on Pumble, the business messaging app\n\" class=\"wp-image-15222\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Nick-is-a-freelancer-with-a-multi-channel-guest-account-on-Pumble-the-business-messaging-app-min.png 1200w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Nick-is-a-freelancer-with-a-multi-channel-guest-account-on-Pumble-the-business-messaging-app-min-497x300.png 497w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Nick-is-a-freelancer-with-a-multi-channel-guest-account-on-Pumble-the-business-messaging-app-min-1110x670.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Nick-is-a-freelancer-with-a-multi-channel-guest-account-on-Pumble-the-business-messaging-app-min-768x463.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Nick-is-a-freelancer-with-a-multi-channel-guest-account-on-Pumble-the-business-messaging-app-min-18x12.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">Nick is a freelancer with a multi-channel guest account on Pumble, the business messaging app\n<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/guest-access\" target=\"_blank\" rel=\"noreferrer noopener\">Explore Pumble&#8217;s Guest Access feature<\/a><\/p>\n\n\n\n<h2 id=\"communication-myth-13-employees-understand-the-companys-mission-and-vision\" class=\"wp-block-heading\">Communication myth #13: Employees understand the company\u2019s mission and vision<\/h2>\n\n\n\n<p>Most organizations assume that their employees are well aware of the company mission and vision statement.<\/p>\n\n\n\n<p>After all, it\u2019s out there, on the website \u2014 which means that it\u2019s been clearly communicated.<\/p>\n\n\n\n<p>However, assuming that your employees are familiar with your company mission can cause <strong>unnecessary frustration <\/strong>on your end as well as<strong> reduced <\/strong><a href=\"https:\/\/pumble.com\/blog\/employee-communication-and-engagement\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>employee engagement<\/strong><\/a>.<\/p>\n\n\n\n<p>After all, how could employees who don\u2019t have a clear understanding of how their work contributes to the company\u2019s overarching vision feel any sense of belonging or accomplishment?<\/p>\n\n\n\n<p>So, what can you do to make sure your employees understand the company vision?<\/p>\n\n\n\n<p>Just make sure to remind them of it from time to time, whether it\u2019s through:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Sharing regular updates about the company<\/strong> through the designated <a href=\"https:\/\/pumble.com\/blog\/channels-for-team-chat-apps\/\" target=\"_blank\" rel=\"noreferrer noopener\">channels in your team chat app<\/a> (you can use the <em>#general<\/em> channel for the overall vision and other specific channels for individual products and projects),<\/li>\n\n\n\n<li><strong>Instructing <\/strong><strong>team leaders to transparently highlight important team and company goals<\/strong> during team meetings, and&nbsp;<\/li>\n\n\n\n<li><strong>Hosting all-hands video calls for annual or quarterly announcements<\/strong>.<\/li>\n<\/ul>\n\n\n\n\n<div class=\"banner banner-dark pumble-gradient-landing-4\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <span class=\"h4 text-lg translation-block mb-0\">Empower team communication<\/span>\n        <p class=\"translation-block mt-1 mb-3\">Effortless collaboration and communication. Try Pumble.<\/p>\n\n        <div class=\"banner-buttons d-flex gap-4 align-items-center translation-block justify-content-center justify-content-sm-start\">\n            <a class=\"bg-white rounded px-3 py-1 text-gray-dark\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\" target=\"_blank\">Learn more<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/landing-4@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/blog\/wp-content\/themes\/cake-blog\/theme\/images\/banners\/landing-4.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    \n\n\n\n<h2 id=\"communication-myth-14-social-media-and-team-messaging-apps-promote-the-toxic-always-on-work-mindset\" class=\"wp-block-heading\">Communication myth #14: Social media and team messaging apps promote the toxic \u201calways-on\u201d work mindset<\/h2>\n\n\n\n<p>It\u2019s commonly believed that team messaging and social media apps encourage the \u201calways-on\u201d culture.<\/p>\n\n\n\n<p>After all, these communication platforms are <strong>easily accessible through our phones<\/strong>, which <strong>makes it difficult to<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Disengage from conversations<\/strong> that are happening on those apps, and<\/li>\n\n\n\n<li><strong>Unplug after work<\/strong>, which remains the biggest challenge of remote work, according to <a href=\"https:\/\/buffer.com\/state-of-remote-work\/2023\" target=\"_blank\" rel=\"noreferrer noopener\">22% of workers<\/a>.<\/li>\n<\/ul>\n\n\n\n<p>Then again, email can also be accessed through apps on our phones.<\/p>\n\n\n\n<p>So, why don\u2019t we associate that communication platform with the \u201calways-on\u201d culture?<\/p>\n\n\n\n<p>The simple answer is that this particular myth about communication is actually just a scare tactic, the remnant of a time when social media platforms and professional communication apps first hit the scene, sparking resistance in older generations.<\/p>\n\n\n\n<p>In reality, these communication platforms are only as toxic as we let them be.<\/p>\n\n\n\n<p>So, instead of blaming them for our poor <a href=\"https:\/\/pumble.com\/blog\/work-life-boundaries\/\" target=\"_blank\" rel=\"noreferrer noopener\">work-life boundaries<\/a>, we can take advantage of the features that are built into those tools to make sure they <a href=\"https:\/\/pumble.com\/blog\/ensure-business-chat-is-not-distracting\/\" target=\"_blank\" rel=\"noreferrer noopener\">don\u2019t become a distraction<\/a>.<\/p>\n\n\n\n<p>For example, in Pumble, users can choose how and when they get notified about new messages in the notification preferences panel, as seen below.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"727\" src=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Each-user-can-adjust-their-own-notification-preferences-on-Pumble-the-team-communication-app-min.png\" alt=\"Each user can adjust their own notification preferences on Pumble, the team communication app\n\" class=\"wp-image-15223\" srcset=\"https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Each-user-can-adjust-their-own-notification-preferences-on-Pumble-the-team-communication-app-min.png 1200w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Each-user-can-adjust-their-own-notification-preferences-on-Pumble-the-team-communication-app-min-495x300.png 495w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Each-user-can-adjust-their-own-notification-preferences-on-Pumble-the-team-communication-app-min-1110x672.png 1110w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Each-user-can-adjust-their-own-notification-preferences-on-Pumble-the-team-communication-app-min-768x465.png 768w, https:\/\/pumble.com\/blog\/wp-content\/uploads\/2021\/11\/Each-user-can-adjust-their-own-notification-preferences-on-Pumble-the-team-communication-app-min-18x12.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">Each user can adjust their own notification preferences on Pumble, the team communication app\n<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/features\/notification-preferences\" target=\"_blank\" rel=\"noreferrer noopener\">Customize your notifications in Pumble<\/a><\/p>\n\n\n\n<h2 id=\"communication-myth-15-anything-goes-in-virtual-communication\" class=\"wp-block-heading\">Communication myth #15: Anything goes in virtual communication<\/h2>\n\n\n\n<p>As teams started switching to a remote work environment, the majority of workplace communication moved to a virtual setting.<\/p>\n\n\n\n<p>Almost by default, teams have adopted an informal approach to communication.<\/p>\n\n\n\n<p>Unfortunately, companies that loosened those rules of engagement too much quickly realized the negative impact doing so had on employee trust and productive collaboration.<\/p>\n\n\n\n<p>Teams with wide generation gaps, for example, are at a higher risk of miscommunication and misunderstanding if there are no clear boundaries concerning the use of informal slang in virtual workplace communication.<\/p>\n\n\n\n<p>Very often, informal messages can get interpreted as disrespectful \u2014 thus, boundaries are crossed and feelings get hurt.<\/p>\n\n\n\n<p>Luckily, avoiding those negative outcomes should be simple enough, as long as everyone agrees to adhere to <a href=\"https:\/\/pumble.com\/blog\/chat-etiquette-tips\/\" target=\"_blank\" rel=\"noreferrer noopener\">common-sense rules<\/a> for effective virtual workplace communication.<\/p>\n\n\n\n<h2 id=\"pumble-by-cake-com-your-partner-in-busting-communication-myths\" class=\"wp-block-heading\">Pumble by CAKE.com \u2014 your partner in busting communication myths<\/h2>\n\n\n\n<p>As harmless as some of the communication myths we\u2019ve discussed may seem, they can create serious organizational issues if left unattended.<\/p>\n\n\n\n<p>Therefore, debunking these misconceptions is the first step to building more effective workplace communication.<\/p>\n\n\n\n<p>To that end, having a centralized communication platform that allows you to influence the way your employees are communicating should be a helpful addition to your overall communication strategy.<\/p>\n\n\n\n<p>A simple yet powerful team communication app like Pumble is the perfect tool for <a href=\"https:\/\/pumble.com\/document-sharing\" target=\"_blank\" rel=\"noreferrer noopener\">sharing documents<\/a>, collaborating, and giving feedback (without having to resort to the Sandwich method).<\/p>\n\n\n\n<p>The app allows its users to <strong>customize their <\/strong><strong>workplace communication experience<\/strong> by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/pumble.com\/help\/profile\/profile-settings\/customized-sidebar\/\" target=\"_blank\" rel=\"noreferrer noopener\">Adjusting their sidebar<\/a>,<\/li>\n\n\n\n<li>Choosing a <a href=\"https:\/\/pumble.com\/help\/profile\/profile-settings\/change-pumble-theme\/\" target=\"_blank\" rel=\"noreferrer noopener\">theme color<\/a>,<\/li>\n\n\n\n<li>Setting their <a href=\"https:\/\/pumble.com\/help\/profile\/profile-settings\/change-your-status-and-availability\/\" target=\"_blank\" rel=\"noreferrer noopener\">availability status<\/a>, and even<\/li>\n\n\n\n<li>Creating a personalized <a href=\"https:\/\/pumble.com\/help\/profile\/personal-notifications\/mute-channels-and-direct-messages\/\" target=\"_blank\" rel=\"noreferrer noopener\">notification schedule<\/a>.<\/li>\n<\/ul>\n\n\n\n<p>On its own, Pumble is one of the most well-rounded yet <a href=\"https:\/\/pumble.com\/pricing\" target=\"_blank\" rel=\"noreferrer noopener\">affordable communication apps<\/a> on the market.<\/p>\n\n\n\n<p>Moreover, if your company also happens to be in need of time tracking and task management tools, the <a href=\"https:\/\/cake.com\/bundle\" target=\"_blank\" rel=\"noreferrer noopener\">CAKE.com bundle<\/a> pairs Pumble with its sister products \u2014 Clockify and Plaky.<\/p>\n\n\n\n<p>Interested in what else Pumble has to offer? Discover the joys of seamless communication \u2014 create a free account today!<\/p>\n\n\n\n<p class=\"custom-btn\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Get started with Pumble<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Did you know that believing in some communication myths can negatively affect your workplace relationships? Read more to see how.<\/p>\n","protected":false},"author":5,"featured_media":15228,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[8],"tags":[],"class_list":["post-937","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication-tips"],"acf":[],"_links":{"self":[{"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/posts\/937","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/comments?post=937"}],"version-history":[{"count":49,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/posts\/937\/revisions"}],"predecessor-version":[{"id":23942,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/posts\/937\/revisions\/23942"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/media\/15228"}],"wp:attachment":[{"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/media?parent=937"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/categories?post=937"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pumble.com\/blog\/wp-json\/wp\/v2\/tags?post=937"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}