{"id":6026,"date":"2023-07-24T09:56:25","date_gmt":"2023-07-24T07:56:25","guid":{"rendered":"https:\/\/pumble.com\/help\/?p=6026"},"modified":"2026-04-14T11:12:11","modified_gmt":"2026-04-14T09:12:11","slug":"customize-messages-and-files-retention","status":"publish","type":"post","link":"https:\/\/pumble.com\/help\/fr\/workspace-administration\/workspace-settings\/customize-messages-and-files-retention\/","title":{"rendered":"Personnaliser la sauvegarde des messages et des fichiers"},"content":{"rendered":"<div class=\"wp-block-custom-audience-tag audience-tag-box\"><span class=\"tag-title\">Qui peut utiliser cette fonctionnalit\u00e9 ?<\/span><div class=\"tag-rows\"><div class=\"tag-row\"><svg width=\"18\" height=\"18\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-aud-final\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-aud-final)\"><path d=\"M12 12C10.9 12 9.95833 11.6083 9.175 10.825C8.39167 10.0417 8 9.1 8 8C8 6.9 8.39167 5.95833 9.175 5.175C9.95833 4.39167 10.9 4 12 4C13.1 4 14.0417 4.39167 14.825 5.175C15.6083 5.95833 16 6.9 16 8C16 9.1 15.6083 10.0417 14.825 10.825C14.0417 11.6083 13.1 12 12 12ZM4 20V17.2C4 16.6333 4.14583 16.1125 4.4375 15.6375C4.72917 15.1625 5.11667 14.8 5.6 14.55C6.63333 14.0333 7.68333 13.6458 8.75 13.3875C9.81667 13.1292 10.9 13 12 13C13.1 13 14.1833 13.1292 15.25 13.3875C16.3167 13.6458 17.3667 14.0333 18.4 14.55C18.8833 14.8 19.2708 15.1625 19.5625 15.6375C19.8542 16.1125 20 16.6333 20 17.2V20H4ZM6 18H18V17.2C18 17.0167 17.9542 16.85 17.8625 16.7C17.7708 16.55 17.65 16.4333 17.5 16.35C16.6 15.9 15.6917 15.5625 14.775 15.3375C13.8583 15.1125 12.9333 15 12 15C11.0667 15 10.1417 15.1125 9.225 15.3375C8.30833 15.5625 7.4 15.9 6.5 16.35C6.35 16.4333 6.22917 16.55 6.1375 16.7C6.04583 16.85 6 17.0167 6 17.2V18ZM12 10C12.55 10 13.0208 9.80417 13.4125 9.4125C13.8042 9.02083 14 8.55 14 8C14 7.45 13.8042 6.97917 13.4125 6.5875C13.0208 6.19583 12.55 6 12 6C11.45 6 10.9792 6.19583 10.5875 6.5875C10.1958 6.97917 10 7.45 10 8C10 8.55 10.1958 9.02083 10.5875 9.4125C10.9792 9.80417 11.45 10 12 10Z\" fill=\"black\" fill-opacity=\"0.87\"><\/path><\/g><\/svg><span>Propri\u00e9taire de l\u2019espace de travail<\/span><\/div><div class=\"tag-row\"><svg width=\"18\" height=\"18\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-flg-final\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-flg-final)\"><path d=\"M5 21V4H14L14.4 6H20V16H13L12.6 14H7V21H5ZM14.65 14H18V8H12.75L12.35 6H7V12H14.25L14.65 14Z\" fill=\"black\" fill-opacity=\"0.87\"><\/path><\/g><\/svg><span>Disponible dans la formule Enterprise<\/span><\/div><\/div><\/div>\n\n\n\n<p>Par d\u00e9faut, sur les offres gratuites et payantes, Pumble conserve tous les messages et fichiers, y compris les clips audio et vid\u00e9o, pendant toute la dur\u00e9e de vie de votre espace de travail. Cependant, vous avez la possibilit\u00e9 de personnaliser vos param\u00e8tres de sauvegarde afin de supprimer automatiquement les messages et les fichiers apr\u00e8s une p\u00e9riode donn\u00e9e.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Information importante<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>La suppression des messages et des fichiers est une action permanente. Veillez \u00e0 manipuler ces param\u00e8tres avec pr\u00e9caution.<\/li>\n\n\n\n<li>Les donn\u00e9es \u00e9tant supprim\u00e9es une fois par jour, toute modification de vos param\u00e8tres de sauvegarde peut entra\u00eener une suppression rapide des donn\u00e9es.<\/li>\n\n\n\n<li>Tous les messages et fichiers, y compris les messages \u00e9pingl\u00e9s ou enregistr\u00e9s, sont soumis aux param\u00e8tres de sauvegarde que vous avez d\u00e9finis. Les r\u00e9ponses sont trait\u00e9es individuellement.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-yellow\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-yellow\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-yellow)\"><path d=\"M9 19V17H21V19H9ZM9 13V11H21V13H9ZM9 7V5H21V7H9ZM5 20C4.45 20 3.97917 19.8042 3.5875 19.4125C3.19583 19.0208 3 18.55 3 18C3 17.45 3.19583 16.9792 3.5875 16.5875C3.97917 16.1958 4.45 16 5 16C5.55 16 6.02083 16.1958 6.4125 16.5875C6.80417 16.9792 7 17.45 7 18C7 18.55 6.80417 19.0208 6.4125 19.4125C6.02083 19.8042 5.55 20 5 20ZM5 14C4.45 14 3.97917 13.8042 3.5875 13.4125C3.19583 13.0208 3 12.55 3 12C3 11.45 3.19583 10.9792 3.5875 10.5875C3.97917 10.1958 4.45 10 5 10C5.55 10 6.02083 10.1958 6.4125 10.5875C6.80417 10.9792 7 11.45 7 12C7 12.55 6.80417 13.0208 6.4125 13.4125C6.02083 13.8042 5.55 14 5 14ZM5 8C4.45 8 3.97917 7.80417 3.5875 7.4125C3.19583 7.02083 3 6.55 3 6C3 5.45 3.19583 4.97917 3.5875 4.5875C3.97917 4.19583 4.45 4 5 4C5.55 4 6.02083 4.19583 6.4125 4.5875C6.80417 4.97917 7 5.45 7 6C7 6.55 6.80417 7.02083 6.4125 7.4125C6.02083 7.80417 5.55 8 5 8Z\" fill=\"#FFC107\"><\/path><\/g><\/svg><span class=\"box-label\">Cas d\u2019usage<\/span><\/div><div class=\"box-content\">\n<p>Supposons que vous ayez d\u00e9fini une dur\u00e9e de conservation maximale d\u2019un an. Les messages datant de plus d\u2019un an seront supprim\u00e9s. Toutefois, si les r\u00e9ponses associ\u00e9es \u00e0 ces messages n\u2019ont pas encore atteint la dur\u00e9e d\u2019un an, elles ne seront pas supprim\u00e9es.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-indigo\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-indigo\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-indigo)\"><path d=\"M12 17C12.2833 17 12.5208 16.9042 12.7125 16.7125C12.9042 16.5208 13 16.2833 13 16C13 15.7167 12.9042 15.4792 12.7125 15.2875C12.5208 15.0958 12.2833 15 12 15C11.7167 15 11.4792 15.0958 11.2875 15.2875C11.0958 15.4792 11 15.7167 11 16C11 16.2833 11.0958 16.5208 11.2875 16.7125C11.4792 16.9042 11.7167 17 12 17ZM11 13H13V7H11V13ZM12 22C10.6167 22 9.31667 21.7375 8.1 21.2125C6.88333 20.6875 5.825 19.975 4.925 19.075C4.025 18.175 3.3125 17.1167 2.7875 15.9C2.2625 14.6833 2 13.3833 2 12C2 10.6167 2.2625 9.31667 2.7875 8.1C3.3125 6.88333 4.025 5.825 4.925 4.925C5.825 4.025 6.88333 3.3125 8.1 2.7875C9.31667 2.2625 10.6167 2 12 2C13.3833 2 14.6833 2.2625 15.9 2.7875C17.1167 3.3125 18.175 4.025 19.075 4.925C19.975 5.825 20.6875 6.88333 21.2125 8.1C21.7375 9.31667 22 10.6167 22 12C22 13.3833 21.7375 14.6833 21.2125 15.9C20.6875 17.1167 19.975 18.175 19.075 19.075C18.175 19.975 17.1167 20.6875 15.9 21.2125C14.6833 21.7375 13.3833 22 12 22ZM12 20C14.2333 20 16.125 19.225 17.675 17.675C19.225 16.125 20 14.2333 20 12C20 9.76667 19.225 7.875 17.675 6.325C16.125 4.775 14.2333 4 12 4C9.76667 4 7.875 4.775 6.325 6.325C4.775 7.875 4 9.76667 4 12C4 14.2333 4.775 16.125 6.325 17.675C7.875 19.225 9.76667 20 12 20Z\" fill=\"#3F51B5\"><\/path><\/g><\/svg><span class=\"box-label\">Info<\/span><\/div><div class=\"box-content\">\n<p>Les messages des canaux supprim\u00e9s ne sont pas concern\u00e9s par les param\u00e8tres de conservation. Si vous supprimez un canal, tous les messages et toutes les r\u00e9visions qu\u2019il contient seront supprim\u00e9s imm\u00e9diatement et d\u00e9finitivement.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Ajuster les param\u00e8tres de sauvegarde des messages<\/h2>\n\n\n\n<p>Pour modifier les pr\u00e9f\u00e9rences de sauvegarde des messages :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Cliquez sur le nom de votre espace de travail dans le coin sup\u00e9rieur gauche<\/li>\n\n\n\n<li class=\"translation-block\">Survolez les <strong>Param\u00e8tres de l'espace de travail<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">S\u00e9lectionnez <strong>Param\u00e8tres g\u00e9n\u00e9raux<\/strong> dans le menu d\u00e9roulant<\/li>\n\n\n\n<li class=\"translation-block\">Acc\u00e9dez \u00e0 l\u2019\u00e9cran <strong>Historique des messages<\/strong> et cliquez sur la fl\u00e8che pour le d\u00e9velopper<\/li>\n\n\n\n<li class=\"translation-block\">S\u00e9lectionnez les param\u00e8tres de conservation souhait\u00e9s dans les menus d\u00e9roulants pour les <strong>canaux publics<\/strong>, les <strong>canaux priv\u00e9s<\/strong> et les <strong>messages directs<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Click <strong>Save changes <\/strong>to complete the action<\/li>\n<\/ol>\n\n\n\n<p>Le propri\u00e9taire de l'espace de travail peut choisir parmi les param\u00e8tres suivants :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tout conserver<\/li>\n\n\n\n<li>Conserver tous les messages, mais ne pas suivre les modifications ou les suppressions<\/li>\n\n\n\n<li>Supprimer tous les messages apr\u00e8s une p\u00e9riode sp\u00e9cifique (et choisir la p\u00e9riode)<\/li>\n<\/ul>\n\n\n\n<p class=\"tip, translation-block\">Cochez la case situ\u00e9e au-dessus du bouton <strong>Enregistrer les modifications<\/strong> pour permettre aux membres de d\u00e9finir leur propre p\u00e9riode de sauvegarde pour les canaux priv\u00e9s et les messages directs.<\/p>\n\n\n\n<p>Pour r\u00e9gler la dur\u00e9e de sauvegarde des messages d'un canal directement \u00e0 partir de ce dernier :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Cliquez sur pour ouvrir les d\u00e9tails du canal<\/li>\n\n\n\n<li>Cliquez sur <strong>Plus<\/strong>&nbsp;<\/li>\n\n\n\n<li>Cliquez sur <strong>Modifier l\u2019historique des messages du #canal<\/strong><\/li>\n\n\n\n<li>Choisissez les param\u00e8tres de sauvegarde pr\u00e9f\u00e9r\u00e9s<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Ajuster les param\u00e8tres de sauvegarde des fichiers<\/h2>\n\n\n\n<p>Pour modifier les pr\u00e9f\u00e9rences de sauvegarde des fichiers :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Cliquez sur le nom de votre espace de travail dans le coin sup\u00e9rieur gauche<\/li>\n\n\n\n<li class=\"translation-block\">Survolez les <strong>Param\u00e8tres de l'espace de travail<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">S\u00e9lectionnez <strong>Param\u00e8tres g\u00e9n\u00e9raux<\/strong> dans le menu d\u00e9roulant<\/li>\n\n\n\n<li class=\"translation-block\">Navigate to <strong>File History<\/strong> and click on the arrow to expand it<\/li>\n\n\n\n<li>S\u00e9lectionnez les param\u00e8tres de sauvegarde pr\u00e9f\u00e9r\u00e9s dans la liste d\u00e9roulante<\/li>\n\n\n\n<li class=\"translation-block\">Click <strong>Save changes <\/strong>to complete the action<\/li>\n<\/ol>\n\n\n\n<p>Le propri\u00e9taire de l'espace de travail peut choisir entre ces param\u00e8tres :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Conserver tous les fichiers<\/li>\n\n\n\n<li>Supprimer tous les fichiers apr\u00e8s une p\u00e9riode sp\u00e9cifique (et choisir la p\u00e9riode)<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-indigo\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-indigo\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-indigo)\"><path d=\"M12 17C12.2833 17 12.5208 16.9042 12.7125 16.7125C12.9042 16.5208 13 16.2833 13 16C13 15.7167 12.9042 15.4792 12.7125 15.2875C12.5208 15.0958 12.2833 15 12 15C11.7167 15 11.4792 15.0958 11.2875 15.2875C11.0958 15.4792 11 15.7167 11 16C11 16.2833 11.0958 16.5208 11.2875 16.7125C11.4792 16.9042 11.7167 17 12 17ZM11 13H13V7H11V13ZM12 22C10.6167 22 9.31667 21.7375 8.1 21.2125C6.88333 20.6875 5.825 19.975 4.925 19.075C4.025 18.175 3.3125 17.1167 2.7875 15.9C2.2625 14.6833 2 13.3833 2 12C2 10.6167 2.2625 9.31667 2.7875 8.1C3.3125 6.88333 4.025 5.825 4.925 4.925C5.825 4.025 6.88333 3.3125 8.1 2.7875C9.31667 2.2625 10.6167 2 12 2C13.3833 2 14.6833 2.2625 15.9 2.7875C17.1167 3.3125 18.175 4.025 19.075 4.925C19.975 5.825 20.6875 6.88333 21.2125 8.1C21.7375 9.31667 22 10.6167 22 12C22 13.3833 21.7375 14.6833 21.2125 15.9C20.6875 17.1167 19.975 18.175 19.075 19.075C18.175 19.975 17.1167 20.6875 15.9 21.2125C14.6833 21.7375 13.3833 22 12 22ZM12 20C14.2333 20 16.125 19.225 17.675 17.675C19.225 16.125 20 14.2333 20 12C20 9.76667 19.225 7.875 17.675 6.325C16.125 4.775 14.2333 4 12 4C9.76667 4 7.875 4.775 6.325 6.325C4.775 7.875 4 9.76667 4 12C4 14.2333 4.775 16.125 6.325 17.675C7.875 19.225 9.76667 20 12 20Z\" fill=\"#3F51B5\"><\/path><\/g><\/svg><span class=\"box-label\">Info<\/span><\/div><div class=\"box-content\">\n<p>La d\u00e9finition des param\u00e8tres de sauvegarde des fichiers pour des conversations sp\u00e9cifiques n'est pas prise en charge pour le moment.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group related-articles\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Articles similaires<\/h3>\n\n\n\n<ul class=\"wp-block-list related-articles-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/help\/fr\/using-pumble\/messages\/send-and-read-messages\/\">Envoyer et lire des messages<\/a><\/li>\n<\/ul>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"As a default setting, on both free and paid plans, Pumble retains all messages a&#8230;","protected":false},"author":31,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[60],"tags":[],"class_list":["post-6026","post","type-post","status-publish","format-standard","hentry","category-workspace-settings"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"isidora.komaromi@cake.com","author_link":"https:\/\/pumble.com\/help\/fr\/author\/isidora-komaromicake-com\/"},"_links":{"self":[{"href":"https:\/\/pumble.com\/help\/fr\/wp-json\/wp\/v2\/posts\/6026","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pumble.com\/help\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pumble.com\/help\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pumble.com\/help\/fr\/wp-json\/wp\/v2\/users\/31"}],"replies":[{"embeddable":true,"href":"https:\/\/pumble.com\/help\/fr\/wp-json\/wp\/v2\/comments?post=6026"}],"version-history":[{"count":25,"href":"https:\/\/pumble.com\/help\/fr\/wp-json\/wp\/v2\/posts\/6026\/revisions"}],"predecessor-version":[{"id":13140,"href":"https:\/\/pumble.com\/help\/fr\/wp-json\/wp\/v2\/posts\/6026\/revisions\/13140"}],"wp:attachment":[{"href":"https:\/\/pumble.com\/help\/fr\/wp-json\/wp\/v2\/media?parent=6026"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pumble.com\/help\/fr\/wp-json\/wp\/v2\/categories?post=6026"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pumble.com\/help\/fr\/wp-json\/wp\/v2\/tags?post=6026"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}