{"id":691,"date":"2021-04-07T13:19:53","date_gmt":"2021-04-07T11:19:53","guid":{"rendered":"https:\/\/pumble.com\/help\/?p=691"},"modified":"2026-06-26T14:51:35","modified_gmt":"2026-06-26T12:51:35","slug":"deactivate-or-reactivate-a-members-account","status":"publish","type":"post","link":"https:\/\/pumble.com\/help\/pt\/profile\/account-management\/deactivate-or-reactivate-a-members-account\/","title":{"rendered":"Desativar, reativar ou excluir a conta de um membro"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Desativar a conta de um membro<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Se alguns membros de sua equipe deixarem seu espa\u00e7o de trabalho no Pumble, voc\u00ea poder\u00e1 desativar suas contas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para desativar a conta de um membro:<\/p>\n\n\n\n<ol id=\"block-e95f9de0-c2c7-4eba-a01e-383929fd8704\" class=\"wp-block-list\">\n<li class=\"translation-block\">Click on the <strong>three<\/strong> <strong>dots<\/strong> next to your Workspace name<\/li>\n\n\n\n<li class=\"translation-block\">Passe o mouse sobre <strong>Configura\u00e7\u00f5es do espa\u00e7o de trabalho<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Selecione <strong>Gerenciar integrantes<\/strong> no menu suspenso<\/li>\n\n\n\n<li class=\"translation-block\">Click on the three dots <img loading=\"lazy\" decoding=\"async\" width=\"36\" height=\"36\" class=\"wp-image-735\" style=\"width: 36px;\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2021\/03\/outline_more_vert_black_18dp.png\" alt=\"\">next to the user&#8217;s name<br><\/li>\n\n\n\n<li class=\"translation-block\">Clique em <strong>Desativar conta<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Clique em <strong>Confirmar<\/strong> na caixa de di\u00e1logo pop-up para concluir o processo<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"443\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2021\/04\/deactivate-user-on-pumble.gif\" alt=\"\" class=\"wp-image-13676\" style=\"aspect-ratio:1.8059145249503896;width:659px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">O membro agora foi removido do espa\u00e7o de trabalho. <\/p>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-indigo\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-indigo\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-indigo)\"><path d=\"M12 17C12.2833 17 12.5208 16.9042 12.7125 16.7125C12.9042 16.5208 13 16.2833 13 16C13 15.7167 12.9042 15.4792 12.7125 15.2875C12.5208 15.0958 12.2833 15 12 15C11.7167 15 11.4792 15.0958 11.2875 15.2875C11.0958 15.4792 11 15.7167 11 16C11 16.2833 11.0958 16.5208 11.2875 16.7125C11.4792 16.9042 11.7167 17 12 17ZM11 13H13V7H11V13ZM12 22C10.6167 22 9.31667 21.7375 8.1 21.2125C6.88333 20.6875 5.825 19.975 4.925 19.075C4.025 18.175 3.3125 17.1167 2.7875 15.9C2.2625 14.6833 2 13.3833 2 12C2 10.6167 2.2625 9.31667 2.7875 8.1C3.3125 6.88333 4.025 5.825 4.925 4.925C5.825 4.025 6.88333 3.3125 8.1 2.7875C9.31667 2.2625 10.6167 2 12 2C13.3833 2 14.6833 2.2625 15.9 2.7875C17.1167 3.3125 18.175 4.025 19.075 4.925C19.975 5.825 20.6875 6.88333 21.2125 8.1C21.7375 9.31667 22 10.6167 22 12C22 13.3833 21.7375 14.6833 21.2125 15.9C20.6875 17.1167 19.975 18.175 19.075 19.075C18.175 19.975 17.1167 20.6875 15.9 21.2125C14.6833 21.7375 13.3833 22 12 22ZM12 20C14.2333 20 16.125 19.225 17.675 17.675C19.225 16.125 20 14.2333 20 12C20 9.76667 19.225 7.875 17.675 6.325C16.125 4.775 14.2333 4 12 4C9.76667 4 7.875 4.775 6.325 6.325C4.775 7.875 4 9.76667 4 12C4 14.2333 4.775 16.125 6.325 17.675C7.875 19.225 9.76667 20 12 20Z\" fill=\"#3F51B5\"><\/path><\/g><\/svg><span class=\"box-label\">Informa\u00e7\u00f5es<\/span><\/div><div class=\"box-content\">\n<p class=\"translation-block wp-block-paragraph\">Deactivated accounts remain visible in&nbsp;the <strong>People &amp; User Groups<\/strong>&nbsp;section of the app, and in the&nbsp;<strong>Manage members<\/strong>&nbsp;section in the Workspace settings.<\/p>\n<\/div><\/div>\n\n\n\n<p class=\"translation-block wp-block-paragraph\">Os usu\u00e1rios tamb\u00e9m podem ser desativados diretamente dentro da organiza\u00e7\u00e3o CAKE.com. Uma vez desativados, os usu\u00e1rios s\u00f3 podem ser exclu\u00eddos de l\u00e1. Para instru\u00e7\u00f5es detalhadas, confira <a href=\"https:\/\/cake.com\/help\/administration\/deactivate-and-delete-user-account\/\">este artigo<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Reativar a conta de um membro<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Se voc\u00ea precisar restituir um membro desativado, siga estas etapas:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Click on the <strong>three<\/strong> <strong>dots<\/strong> next to your Workspace name<\/li>\n\n\n\n<li class=\"translation-block\">Passe o mouse sobre <strong>Configura\u00e7\u00f5es do espa\u00e7o de trabalho<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Selecione <strong>Gerenciar integrantes<\/strong> no menu suspenso<\/li>\n\n\n\n<li class=\"translation-block\">Click on the three dots <img loading=\"lazy\" decoding=\"async\" width=\"36\" height=\"36\" class=\"wp-image-735\" style=\"width: 36px;\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2021\/03\/outline_more_vert_black_18dp.png\" alt=\"\">next to a deactivated user&#8217;s name<br><\/li>\n\n\n\n<li class=\"translation-block\">Click on <strong>Activate Account<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Clique em <strong>Confirmar<\/strong> na caixa de di\u00e1logo pop-up para concluir o processo<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"443\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2021\/04\/activate-a-users-account.gif\" alt=\"\" class=\"wp-image-13678\" style=\"aspect-ratio:1.805925206410879;width:646px;height:auto\"\/><\/figure>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-indigo\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-indigo\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-indigo)\"><path d=\"M12 17C12.2833 17 12.5208 16.9042 12.7125 16.7125C12.9042 16.5208 13 16.2833 13 16C13 15.7167 12.9042 15.4792 12.7125 15.2875C12.5208 15.0958 12.2833 15 12 15C11.7167 15 11.4792 15.0958 11.2875 15.2875C11.0958 15.4792 11 15.7167 11 16C11 16.2833 11.0958 16.5208 11.2875 16.7125C11.4792 16.9042 11.7167 17 12 17ZM11 13H13V7H11V13ZM12 22C10.6167 22 9.31667 21.7375 8.1 21.2125C6.88333 20.6875 5.825 19.975 4.925 19.075C4.025 18.175 3.3125 17.1167 2.7875 15.9C2.2625 14.6833 2 13.3833 2 12C2 10.6167 2.2625 9.31667 2.7875 8.1C3.3125 6.88333 4.025 5.825 4.925 4.925C5.825 4.025 6.88333 3.3125 8.1 2.7875C9.31667 2.2625 10.6167 2 12 2C13.3833 2 14.6833 2.2625 15.9 2.7875C17.1167 3.3125 18.175 4.025 19.075 4.925C19.975 5.825 20.6875 6.88333 21.2125 8.1C21.7375 9.31667 22 10.6167 22 12C22 13.3833 21.7375 14.6833 21.2125 15.9C20.6875 17.1167 19.975 18.175 19.075 19.075C18.175 19.975 17.1167 20.6875 15.9 21.2125C14.6833 21.7375 13.3833 22 12 22ZM12 20C14.2333 20 16.125 19.225 17.675 17.675C19.225 16.125 20 14.2333 20 12C20 9.76667 19.225 7.875 17.675 6.325C16.125 4.775 14.2333 4 12 4C9.76667 4 7.875 4.775 6.325 6.325C4.775 7.875 4 9.76667 4 12C4 14.2333 4.775 16.125 6.325 17.675C7.875 19.225 9.76667 20 12 20Z\" fill=\"#3F51B5\"><\/path><\/g><\/svg><span class=\"box-label\">Informa\u00e7\u00f5es<\/span><\/div><div class=\"box-content\">\n<p class=\"wp-block-paragraph\">O propriet\u00e1rio e os administradores podem desativar\/reativar a conta de um membro.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Excluir a conta de um usu\u00e1rio<\/h2>\n\n\n\n<p class=\"translation-block wp-block-paragraph\">Se voc\u00ea deseja excluir um usu\u00e1rio do seu espa\u00e7o de trabalho do Pumble, ter\u00e1 que fazer isso na sua conta do <a href=\"https:\/\/cake.com\">CAKE.com<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-indigo\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-indigo\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-indigo)\"><path d=\"M12 17C12.2833 17 12.5208 16.9042 12.7125 16.7125C12.9042 16.5208 13 16.2833 13 16C13 15.7167 12.9042 15.4792 12.7125 15.2875C12.5208 15.0958 12.2833 15 12 15C11.7167 15 11.4792 15.0958 11.2875 15.2875C11.0958 15.4792 11 15.7167 11 16C11 16.2833 11.0958 16.5208 11.2875 16.7125C11.4792 16.9042 11.7167 17 12 17ZM11 13H13V7H11V13ZM12 22C10.6167 22 9.31667 21.7375 8.1 21.2125C6.88333 20.6875 5.825 19.975 4.925 19.075C4.025 18.175 3.3125 17.1167 2.7875 15.9C2.2625 14.6833 2 13.3833 2 12C2 10.6167 2.2625 9.31667 2.7875 8.1C3.3125 6.88333 4.025 5.825 4.925 4.925C5.825 4.025 6.88333 3.3125 8.1 2.7875C9.31667 2.2625 10.6167 2 12 2C13.3833 2 14.6833 2.2625 15.9 2.7875C17.1167 3.3125 18.175 4.025 19.075 4.925C19.975 5.825 20.6875 6.88333 21.2125 8.1C21.7375 9.31667 22 10.6167 22 12C22 13.3833 21.7375 14.6833 21.2125 15.9C20.6875 17.1167 19.975 18.175 19.075 19.075C18.175 19.975 17.1167 20.6875 15.9 21.2125C14.6833 21.7375 13.3833 22 12 22ZM12 20C14.2333 20 16.125 19.225 17.675 17.675C19.225 16.125 20 14.2333 20 12C20 9.76667 19.225 7.875 17.675 6.325C16.125 4.775 14.2333 4 12 4C9.76667 4 7.875 4.775 6.325 6.325C4.775 7.875 4 9.76667 4 12C4 14.2333 4.775 16.125 6.325 17.675C7.875 19.225 9.76667 20 12 20Z\" fill=\"#3F51B5\"><\/path><\/g><\/svg><span class=\"box-label\">Informa\u00e7\u00f5es<\/span><\/div><div class=\"box-content\">\n<p class=\"translation-block wp-block-paragraph\">O usu\u00e1rio deve ser <a href=\"https:\/\/pumble.com\/help\/pt\/profile\/account-management\/deactivate-or-reactivate-a-members-account\/#deactivating-a-members-account\">desativado<\/a> antes de poder ser exclu\u00eddo do espa\u00e7o de trabalho\/organiza\u00e7\u00e3o.<\/p>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Para excluir a conta de um usu\u00e1rio:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Fa\u00e7a login na sua <a href=\"https:\/\/account.cake.com\/\">conta CAKE.com<\/a><\/li>\n\n\n\n<li class=\"translation-block\">Acesse a p\u00e1gina de <strong>Membros<\/strong><\/li>\n\n\n\n<li>Clique em um membro<\/li>\n\n\n\n<li class=\"translation-block\">Clique nos <strong>tr\u00eas pontos<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Selecione a op\u00e7\u00e3o <strong>Excluir usu\u00e1rio<\/strong><\/li>\n\n\n\n<li>Confirme a exclus\u00e3o<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"354\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2021\/04\/delete-user-1024x354.jpg\" alt=\"\" class=\"wp-image-11110\" style=\"width:660px;height:auto\" srcset=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2021\/04\/delete-user-1024x354.jpg 1024w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2021\/04\/delete-user-300x104.jpg 300w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2021\/04\/delete-user-768x266.jpg 768w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2021\/04\/delete-user-18x6.jpg 18w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2021\/04\/delete-user.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Ap\u00f3s a exclus\u00e3o:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>O usu\u00e1rio recebe um e-mail de confirma\u00e7\u00e3o<\/li>\n\n\n\n<li>Os dados pessoais do usu\u00e1rio s\u00e3o removidos permanentemente<\/li>\n\n\n\n<li>Os dados do espa\u00e7o de trabalho do usu\u00e1rio permanecem dispon\u00edveis<\/li>\n\n\n\n<li>O nome do usu\u00e1rio \u00e9 substitu\u00eddo pelo pseud\u00f4nimo \"usu\u00e1rioexclu\u00eddo\"<\/li>\n\n\n\n<li>O usu\u00e1rio \u00e9 removido de todas as p\u00e1ginas que cont\u00eam seus dados<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">O usu\u00e1rio exclu\u00eddo perde o acesso \u00e0 organiza\u00e7\u00e3o e ao seu perfil exclu\u00eddo. Se for convidado novamente, ser\u00e1 tratado como um novo usu\u00e1rio.<\/p>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-indigo\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-indigo\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-indigo)\"><path d=\"M12 17C12.2833 17 12.5208 16.9042 12.7125 16.7125C12.9042 16.5208 13 16.2833 13 16C13 15.7167 12.9042 15.4792 12.7125 15.2875C12.5208 15.0958 12.2833 15 12 15C11.7167 15 11.4792 15.0958 11.2875 15.2875C11.0958 15.4792 11 15.7167 11 16C11 16.2833 11.0958 16.5208 11.2875 16.7125C11.4792 16.9042 11.7167 17 12 17ZM11 13H13V7H11V13ZM12 22C10.6167 22 9.31667 21.7375 8.1 21.2125C6.88333 20.6875 5.825 19.975 4.925 19.075C4.025 18.175 3.3125 17.1167 2.7875 15.9C2.2625 14.6833 2 13.3833 2 12C2 10.6167 2.2625 9.31667 2.7875 8.1C3.3125 6.88333 4.025 5.825 4.925 4.925C5.825 4.025 6.88333 3.3125 8.1 2.7875C9.31667 2.2625 10.6167 2 12 2C13.3833 2 14.6833 2.2625 15.9 2.7875C17.1167 3.3125 18.175 4.025 19.075 4.925C19.975 5.825 20.6875 6.88333 21.2125 8.1C21.7375 9.31667 22 10.6167 22 12C22 13.3833 21.7375 14.6833 21.2125 15.9C20.6875 17.1167 19.975 18.175 19.075 19.075C18.175 19.975 17.1167 20.6875 15.9 21.2125C14.6833 21.7375 13.3833 22 12 22ZM12 20C14.2333 20 16.125 19.225 17.675 17.675C19.225 16.125 20 14.2333 20 12C20 9.76667 19.225 7.875 17.675 6.325C16.125 4.775 14.2333 4 12 4C9.76667 4 7.875 4.775 6.325 6.325C4.775 7.875 4 9.76667 4 12C4 14.2333 4.775 16.125 6.325 17.675C7.875 19.225 9.76667 20 12 20Z\" fill=\"#3F51B5\"><\/path><\/g><\/svg><span class=\"box-label\">Informa\u00e7\u00f5es<\/span><\/div><div class=\"box-content\">\n<p class=\"wp-block-paragraph\">If a deleted user belongs to other organizations, they will remain in those organizations unless specifically deleted. If this were their only organization, their account would be fully deleted.<\/p>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Deactivating a member&#8217;s account If some of your team members leave your Pu&#8230;","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[13],"tags":[],"class_list":["post-691","post","type-post","status-publish","format-standard","hentry","category-account-management"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"jelena","author_link":"https:\/\/pumble.com\/help\/pt\/author\/jelena\/"},"_links":{"self":[{"href":"https:\/\/pumble.com\/help\/pt\/wp-json\/wp\/v2\/posts\/691","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pumble.com\/help\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pumble.com\/help\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pumble.com\/help\/pt\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/pumble.com\/help\/pt\/wp-json\/wp\/v2\/comments?post=691"}],"version-history":[{"count":56,"href":"https:\/\/pumble.com\/help\/pt\/wp-json\/wp\/v2\/posts\/691\/revisions"}],"predecessor-version":[{"id":13713,"href":"https:\/\/pumble.com\/help\/pt\/wp-json\/wp\/v2\/posts\/691\/revisions\/13713"}],"wp:attachment":[{"href":"https:\/\/pumble.com\/help\/pt\/wp-json\/wp\/v2\/media?parent=691"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pumble.com\/help\/pt\/wp-json\/wp\/v2\/categories?post=691"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pumble.com\/help\/pt\/wp-json\/wp\/v2\/tags?post=691"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}