{"id":10233,"date":"2025-07-22T15:05:27","date_gmt":"2025-07-22T13:05:27","guid":{"rendered":"https:\/\/pumble.com\/help\/?p=10233"},"modified":"2026-02-19T12:59:08","modified_gmt":"2026-02-19T11:59:08","slug":"start-using-pumble-quick-start-guide","status":"publish","type":"post","link":"https:\/\/pumble.com\/help\/getting-started\/onboarding-for-new-users\/start-using-pumble-quick-start-guide\/","title":{"rendered":"Start using Pumble &#8211; Quick start guide"},"content":{"rendered":"\n<p>Welcome to Pumble \u2014 your go-to software for team communication and collaboration. With Pumble, you can improve communication within your team and collaborate more effectively.<\/p>\n\n\n\n<p>To make things easier, we have created this quick start guide to show you how to use Pumble and get you started in no time.<\/p>\n\n\n\n<p class=\"tip translation-block\">To download Pumble for your desktop or mobile device, check our <a href=\"https:\/\/pumble.com\/help\/getting-started\/introduction-to-pumble\/download-pumble-and-minimum-requirements\/\">article<\/a>.<\/p>\n\n\n\n<p class=\"note translation-block\">Remember that some features in this guide require a paid plan. To compare plans and see available features, visit the <a href=\"https:\/\/pumble.com\/pricing\">Pumble pricing page<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Log in to Pumble<\/h2>\n\n\n\n<p>Logging into Pumble is easy and simple, and you can do it in 2 ways:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Passwordless login with email<\/li>\n\n\n\n<li>Log in with Google\/Apple\/Microsoft\/<\/li>\n<\/ul>\n\n\n\n<p class=\"tip translation-block\">If you haven\u2019t signed up for Pumble yet or need help with registration, check our <a href=\"https:\/\/pumble.com\/help\/getting-started\/introduction-to-pumble\/register-at-pumble\/\">article<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"666\" height=\"1024\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Log-in-Pumble-666x1024.jpeg\" alt=\"log in to Pumble\" class=\"wp-image-12744\" style=\"width:309px;height:auto\" srcset=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Log-in-Pumble-666x1024.jpeg 666w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Log-in-Pumble-195x300.jpeg 195w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Log-in-Pumble-768x1181.jpeg 768w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Log-in-Pumble-8x12.jpeg 8w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Log-in-Pumble.jpeg 796w\" sizes=\"auto, (max-width: 666px) 100vw, 666px\" \/><\/figure>\n\n\n\n<p>When you log in with your email address, Pumble won\u2019t require you to use a password. Instead, you will receive an email with an OTP code every time you log in. This makes your account more secure and eliminates the possibility of forgetting your password.<\/p>\n\n\n\n<p>To log in with your email address, follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Type your email<\/li>\n\n\n\n<li class=\"translation-block\">Click on <strong>Continue with email<\/strong><\/li>\n\n\n\n<li>Check your email for the OTP code<\/li>\n\n\n\n<li class=\"translation-block\">Write the <strong>OTP code<\/strong> to log in<\/li>\n<\/ol>\n\n\n\n<p class=\"note translation-block\">If you\u2019re not receiving verification emails, it might be due to too many unused OTP codes. To fix this, simply open the last verification email and click the <strong>click here button<\/strong> to start receiving emails again. Always use your login code within 30 minutes to avoid this issue in the future.<\/p>\n\n\n\n<p>Pumble also lets you log in by using your Google, Microsoft, or Apple account. To do this, follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Click on <strong>Continue with Google\/Apple\/Microsoft<\/strong><\/li>\n\n\n\n<li>Select your email to complete the action<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Set up your profile<\/h2>\n\n\n\n<p>Once logged in, you can set up your profile so that other users can get to know you.<\/p>\n\n\n\n<p>Here&#8217;s how to set up your Pumble profile:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Click your <strong>profile picture<\/strong> in the top right corner<\/li>\n\n\n\n<li class=\"translation-block\">Go to <strong>My profile<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Click the <strong>pencil icon<\/strong> to add your job title and phone number<\/li>\n\n\n\n<li class=\"translation-block\">Click <strong>Manage CAKE.com account<\/strong> to update your name, email, or profile picture<\/li>\n\n\n\n<li>Save changes<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"760\" height=\"1030\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Set-up-your-profile.jpeg\" alt=\"\" class=\"wp-image-10298\" style=\"width:318px;height:auto\" srcset=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Set-up-your-profile.jpeg 760w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Set-up-your-profile-221x300.jpeg 221w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Set-up-your-profile-756x1024.jpeg 756w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Set-up-your-profile-9x12.jpeg 9w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Send messages&nbsp;<\/h2>\n\n\n\n<p>You can send direct messages (DM) to other team members or message specific channels in your workspace.<\/p>\n\n\n\n<p>Here\u2019s how you can do this:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open a channel or DM where you want to send a message<\/li>\n\n\n\n<li>Write your text in the message field<\/li>\n\n\n\n<li class=\"translation-block\">Press <strong>Enter<\/strong> to send your message or click on the <strong>paper plane icon<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"119\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Message-field-in-Pumble-1024x119.jpeg\" alt=\"\" class=\"wp-image-10237\" srcset=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Message-field-in-Pumble-1024x119.jpeg 1024w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Message-field-in-Pumble-300x35.jpeg 300w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Message-field-in-Pumble-768x89.jpeg 768w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Message-field-in-Pumble-1536x179.jpeg 1536w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Message-field-in-Pumble-2048x238.jpeg 2048w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Message-field-in-Pumble-18x2.jpeg 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Additional message features<\/h2>\n\n\n\n<p>In Pumble, your messages don\u2019t have to include only text, as you can customize them and make them more engaging for your teammates.<\/p>\n\n\n\n<p>Messages in Pumble can also include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Files<\/li>\n\n\n\n<li>GIFs<\/li>\n\n\n\n<li>Emojis<\/li>\n\n\n\n<li>Mentions<\/li>\n\n\n\n<li>Video recordings<\/li>\n\n\n\n<li>Voice recordings<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"916\" height=\"292\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Additional-message-options.jpeg\" alt=\"\" class=\"wp-image-10238\" style=\"width:478px;height:auto\" srcset=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Additional-message-options.jpeg 916w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Additional-message-options-300x96.jpeg 300w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Additional-message-options-768x245.jpeg 768w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Additional-message-options-18x6.jpeg 18w\" sizes=\"auto, (max-width: 916px) 100vw, 916px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Video &amp; audio calls<\/h2>\n\n\n\n<p>If you want to connect face-to-face or voice-to-voice, you can use Pumble to start audio &amp; video calls.<\/p>\n\n\n\n<p>To use audio and video calls, follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open a channel or DM you want to call<\/li>\n\n\n\n<li class=\"translation-block\">Click on the <strong>audio\/video call icon<\/strong> in the top right corner<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"573\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Pumble-audio-and-video-calls-1024x573.jpg\" alt=\"\" class=\"wp-image-10240\" srcset=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Pumble-audio-and-video-calls-1024x573.jpg 1024w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Pumble-audio-and-video-calls-300x168.jpg 300w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Pumble-audio-and-video-calls-768x429.jpg 768w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Pumble-audio-and-video-calls-18x10.jpg 18w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Pumble-audio-and-video-calls.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Channels<\/h2>\n\n\n\n<p>Channels represent a virtual space where team members can communicate and lead discussions. Users can exchange messages and share files within channels, making them visible to everyone in that channel.<\/p>\n\n\n\n<p>In Pumble, available channels are located on the left sidebar.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"472\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Channels-in-Pumble-1024x472.jpg\" alt=\"\" class=\"wp-image-10241\" srcset=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Channels-in-Pumble-1024x472.jpg 1024w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Channels-in-Pumble-300x138.jpg 300w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Channels-in-Pumble-768x354.jpg 768w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Channels-in-Pumble-18x8.jpg 18w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Channels-in-Pumble.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"translation-block\">Moreover, you can view the list of available channels by clicking on the <strong>All channels<\/strong> button in the sidebar.<\/p>\n\n\n\n<p class=\"note translation-block\">To learn more about channels and how to use them, check our <a href=\"https:\/\/pumble.com\/help\/using-pumble\/channels\/channel-basics\/\">article<\/a>.<\/p>\n\n\n\n<p class=\"tip translation-block\">You can arrange channels into sections and make your workspace more organized. To learn more, visit our <a href=\"https:\/\/pumble.com\/help\/profile\/profile-settings\/customized-sidebar\/\">article<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Channel options<\/h2>\n\n\n\n<p>When you click on the header of a channel, you can open the channel options. From here, you can do things such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>View channel details<\/li>\n\n\n\n<li>Set notification preferences<\/li>\n\n\n\n<li>Mute channel<\/li>\n\n\n\n<li>Rename channel (only the channel creator)<\/li>\n\n\n\n<li>Copy channel name or link<\/li>\n\n\n\n<li>Set posting permissions (only workspace owners and admins)<\/li>\n\n\n\n<li>Move channel to section<\/li>\n\n\n\n<li>Leave channel<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"644\" height=\"776\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Channel-settings.jpeg\" alt=\"\" class=\"wp-image-10242\" style=\"width:287px;height:auto\" srcset=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Channel-settings.jpeg 644w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Channel-settings-249x300.jpeg 249w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Channel-settings-10x12.jpeg 10w\" sizes=\"auto, (max-width: 644px) 100vw, 644px\" \/><\/figure>\n\n\n\n<p class=\"note translation-block\">If you want to delete or archive a channel, check this <a href=\"https:\/\/pumble.com\/help\/using-pumble\/channels\/delete-archive-channel\/\">article<\/a> for more information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Threads<\/h2>\n\n\n\n<p>Pumble uses Threads to make conversations more organized and focused on specific topics. This feature keeps all messages in one place without cluttering the main channel or DM.<\/p>\n\n\n\n<p>To reply in a thread, follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Hover over the message you want to reply to<\/li>\n\n\n\n<li class=\"translation-block\">Click on&nbsp;the <strong>thread icon<\/strong><\/li>\n\n\n\n<li>Type your message<\/li>\n\n\n\n<li class=\"translation-block\">Press <strong>Enter<\/strong> or click on the <strong>paper plane icon<\/strong> to complete the action<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"240\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Reply-in-Thread-1024x240.jpeg\" alt=\"\" class=\"wp-image-10243\" srcset=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Reply-in-Thread-1024x240.jpeg 1024w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Reply-in-Thread-300x70.jpeg 300w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Reply-in-Thread-768x180.jpeg 768w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Reply-in-Thread-1536x360.jpeg 1536w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Reply-in-Thread-18x4.jpeg 18w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Reply-in-Thread.jpeg 1648w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Set status and pause notifications<\/h2>\n\n\n\n<p>If you want to inform your teammates that you are currently in a meeting or that you are on a break, you can do this by setting your status.<\/p>\n\n\n\n<p>To set your status in Pumble, follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Click on the <strong>smiley icon<\/strong> next to your profile picture<\/li>\n\n\n\n<li>Select your status&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">Click <strong>Save<\/strong> to complete the action<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"852\" height=\"816\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Status-setting.jpeg\" alt=\"\" class=\"wp-image-10244\" style=\"width:406px;height:auto\" srcset=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Status-setting.jpeg 852w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Status-setting-300x287.jpeg 300w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Status-setting-768x736.jpeg 768w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Status-setting-13x12.jpeg 13w\" sizes=\"auto, (max-width: 852px) 100vw, 852px\" \/><\/figure>\n\n\n\n<p>Pumble also lets you pause notifications if you don\u2019t want to receive them.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Click on the <strong>notification bell<\/strong> in the top right corner<\/li>\n\n\n\n<li>Select the pause duration<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"474\" height=\"548\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Pause-notifications-.jpeg\" alt=\"\" class=\"wp-image-10245\" style=\"width:262px;height:auto\" srcset=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Pause-notifications-.jpeg 474w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Pause-notifications--259x300.jpeg 259w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2025\/07\/Pause-notifications--10x12.jpeg 10w\" sizes=\"auto, (max-width: 474px) 100vw, 474px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group related-articles\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Related Articles<\/h3>\n\n\n\n<ul class=\"wp-block-list related-articles-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/help\/getting-started\/onboarding-for-new-users\/onboarding-guide-for-workspace-creators-and-admins\/\">Onboarding Guide for Workspace Creators and Admins<\/a><\/li>\n\n\n\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/help\/getting-started\/onboarding-for-new-users\/onboarding-for-new-workspace-users\/\">Onboarding for New Workspace Users<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"Welcome to Pumble \u2014 your go-to software for team communication and collaborati&#8230;","protected":false},"author":42,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[69],"tags":[],"class_list":["post-10233","post","type-post","status-publish","format-standard","hentry","category-onboarding-for-new-users"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Milos Milosavljevic","author_link":"https:\/\/pumble.com\/help\/author\/milos-milosavljevic\/"},"_links":{"self":[{"href":"https:\/\/pumble.com\/help\/wp-json\/wp\/v2\/posts\/10233","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pumble.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pumble.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pumble.com\/help\/wp-json\/wp\/v2\/users\/42"}],"replies":[{"embeddable":true,"href":"https:\/\/pumble.com\/help\/wp-json\/wp\/v2\/comments?post=10233"}],"version-history":[{"count":31,"href":"https:\/\/pumble.com\/help\/wp-json\/wp\/v2\/posts\/10233\/revisions"}],"predecessor-version":[{"id":12745,"href":"https:\/\/pumble.com\/help\/wp-json\/wp\/v2\/posts\/10233\/revisions\/12745"}],"wp:attachment":[{"href":"https:\/\/pumble.com\/help\/wp-json\/wp\/v2\/media?parent=10233"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pumble.com\/help\/wp-json\/wp\/v2\/categories?post=10233"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pumble.com\/help\/wp-json\/wp\/v2\/tags?post=10233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}