{"id":206,"date":"2021-01-29T16:51:57","date_gmt":"2021-01-29T15:51:57","guid":{"rendered":"https:\/\/pumble.com\/help\/?p=206"},"modified":"2025-11-21T13:11:04","modified_gmt":"2025-11-21T12:11:04","slug":"mentions","status":"publish","type":"post","link":"https:\/\/pumble.com\/help\/using-pumble\/messages\/mentions\/","title":{"rendered":"Mention Users and Channels"},"content":{"rendered":"\n

Mentions are the best and most efficient way of notifying either a single member, or all members within the channel when there is an important announcement to be made. In Pumble, you can mention a workspace member <\/strong>(e.g. @AnnMorrison<\/kbd>), channel members<\/strong> (e.g. @channel<\/kbd>), active channel members<\/strong> (e.g. @here<\/kbd>) and user groups<\/strong> (e.g. @marketing_team<\/kbd>).<\/p>\n\n\n\n

To mention someone in a message:<\/h4>\n\n\n
\n\t\t\t
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Desktop<\/div>\n\t\t\t<\/div>
\n\t\t\t\t
iOS<\/div>\n\t\t\t<\/div>
\n\t\t\t\t
Android<\/div>\n\t\t\t<\/div><\/div>\n\t\t\t<\/div>\n\t\t\t
\n\n
    \n
  1. Type @<\/strong> symbol while writing a message<\/li>\n\n\n\n
  2. Enter the member’s name after the symbol, or<\/li>\n\n\n\n
  3. Choose the user from the list of all available members of that channel<\/li>\n\n\n\n
  4. Tap the paper plane icon to send the message<\/li>\n<\/ol>\n\n\n\n

    or<\/p>\n\n\n\n

      \n
    1. Click @ button (mention someone) <\/li>\n\n\n\n
    2. Choose the member from the list of workspace members<\/li>\n\n\n\n
    3. Press enter to send the message or click the paper plane icon<\/li>\n<\/ol>\n\n<\/div>
      \n\n
        \n
      1. Type @<\/strong> symbol while writing the message<\/li>\n\n\n\n
      2. Enter the member’s name, or<\/li>\n\n\n\n
      3. Choose the user from the list of all available members of that channel<\/li>\n\n\n\n
      4. Tap the paper plane icon to send the message<\/li>\n<\/ol>\n\n\n\n

        or<\/p>\n\n\n\n

          \n
        1. Tap @ button (mention someone) <\/li>\n\n\n\n
        2. Choose the user from the list of workspace members<\/li>\n\n\n\n
        3. Tap the paper plane icon to send the message<\/li>\n<\/ol>\n\n<\/div>
          \n\n
            \n
          1. Type @<\/strong> symbol while typing the message<\/li>\n\n\n\n
          2. Enter the member’s name, or<\/li>\n\n\n\n
          3. Choose the user from the list of all available members of that channel<\/li>\n\n\n\n
          4. Tap the paper plane icon to send the message<\/li>\n<\/ol>\n\n\n\n

            or<\/p>\n\n\n\n

              \n
            1. Tap @ button<\/li>\n\n\n\n
            2. Choose the member from the list of workspace members<\/li>\n\n\n\n
            3. Tap the paper plane icon to send the message <\/li>\n<\/ol>\n\n<\/div><\/div>\n\t\t<\/div>\n\n\n

              All mentioned members will have their names highlighted in blue inside the conversation. If you are the one being mentioned, your name will be highlighted in purple to indicate that there’s something that requires your immediate attention.<\/p>\n\n\n\n

              To mention all members of a channel:<\/h4>\n\n\n
              \n\t\t\t
              \n\t\t\t\t
              \n\t\t\t\t
              Desktop<\/div>\n\t\t\t<\/div>
              \n\t\t\t\t
              iOS<\/div>\n\t\t\t<\/div>
              \n\t\t\t\t
              Android<\/div>\n\t\t\t<\/div><\/div>\n\t\t\t<\/div>\n\t\t\t
              \n\n
                \n
              1. Type @channel<\/strong> and continue by typing out the message in a channel<\/li>\n\n\n\n
              2. Once you send it all the members of that channel will be notified<\/li>\n<\/ol>\n\n<\/div>
                \n\n
                  \n
                1. Type @channel<\/strong> and continue by typing out the message in a channel<\/li>\n\n\n\n
                2. Once you send it all the members of that channel will be notified<\/li>\n<\/ol>\n\n<\/div>
                  \n\n
                    \n
                  1. Type @channel<\/strong> and continue by typing out the message in a channel<\/li>\n\n\n\n
                  2. Once you send it all the members of that channel will be notified<\/li>\n<\/ol>\n\n<\/div><\/div>\n\t\t<\/div>\n\n\n

                    To mention only active members of a channel:<\/h4>\n\n\n
                    \n\t\t\t
                    \n\t\t\t\t
                    \n\t\t\t\t
                    Desktop<\/div>\n\t\t\t<\/div>
                    \n\t\t\t\t
                    iOS<\/div>\n\t\t\t<\/div>
                    \n\t\t\t\t
                    Android<\/div>\n\t\t\t<\/div><\/div>\n\t\t\t<\/div>\n\t\t\t
                    \n\n
                      \n
                    1. Type @here<\/strong> while writing the message in a channel<\/li>\n\n\n\n
                    2. All active members of that channel will be notified <\/li>\n<\/ol>\n\n<\/div>
                      \n\n
                        \n
                      1. Type @here<\/strong> and continue by typing out the message in a channel<\/li>\n\n\n\n
                      2. Once you send it all active members of that channel will be notified <\/li>\n<\/ol>\n\n<\/div>
                        \n\n
                          \n
                        1. Type @here<\/strong> and continue by typing out the message in a channel<\/li>\n\n\n\n
                        2. Once you send it all active members of that channel will be notified<\/li>\n<\/ol>\n\n<\/div><\/div>\n\t\t<\/div>\n\n\n

                          To mention user groups:<\/h4>\n\n\n
                          \n\t\t\t
                          \n\t\t\t\t
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                          Desktop<\/div>\n\t\t\t<\/div>
                          \n\t\t\t\t
                          iOS<\/div>\n\t\t\t<\/div>
                          \n\t\t\t\t
                          Android<\/div>\n\t\t\t<\/div><\/div>\n\t\t\t<\/div>\n\t\t\t
                          \n\n
                            \n
                          1. Type @user_group_name<\/strong> while writing the message (e.g. @marketing_team<\/strong>)<\/li>\n\n\n\n
                          2. All members of that user group will get the notification and the user group name highlighted in purple <\/li>\n<\/ol>\n\n<\/div>
                            \n\n
                              \n
                            1. Type @user_group_name<\/strong> while writing the message (e.g. @marketing_team<\/strong>)<\/li>\n\n\n\n
                            2. All members of that user group will get the notification and the user group name highlighted in purple <\/li>\n<\/ol>\n\n<\/div>
                              \n\n
                                \n
                              1. Type @user_group_name<\/strong> while writing the message (e.g. @marketing_team<\/strong>)<\/li>\n\n\n\n
                              2. All members of that user group will get the notification and the user group name highlighted in purple<\/li>\n<\/ol>\n\n<\/div><\/div>\n\t\t<\/div>\n\n\n

                                User groups are a feature available on Business and Enterprise plans.<\/p>\n\n\n\n

                                To mention a channel:<\/h4>\n\n\n
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                                \n\t\t\t\t
                                \n\t\t\t\t
                                Desktop<\/div>\n\t\t\t<\/div>
                                \n\t\t\t\t
                                iOS<\/div>\n\t\t\t<\/div>
                                \n\t\t\t\t
                                Android<\/div>\n\t\t\t<\/div><\/div>\n\t\t\t<\/div>\n\t\t\t
                                \n\n
                                  \n
                                1. Type #channel_name<\/strong> while writing the message (e.g. #marketing_team<\/strong>)<\/li>\n\n\n\n
                                2. All the recipients of the message will be redirected to the mentioned channel if they click on the mention<\/li>\n<\/ol>\n\n<\/div>
                                  \n\n
                                    \n
                                  1. Type #channel_name<\/strong> while writing the message (e.g. #marketing_team<\/strong>)<\/li>\n\n\n\n
                                  2. All the recipients of the message will be redirected to the mentioned channel if they tap on the mention<\/li>\n<\/ol>\n\n<\/div>
                                    \n\n
                                      \n
                                    1. Type #channel_name<\/strong> while writing the message (e.g. #marketing_team<\/strong>)<\/li>\n\n\n\n
                                    2. All the recipients of the message will be redirected to the mentioned channel if they tap on the mention<\/li>\n<\/ol>\n\n<\/div><\/div>\n\t\t<\/div>\n\n\n

                                      Pumble doesn’t impose a hard limit on the number of mentions in a message.<\/p>\n\n\n\n

                                      Users who do not have permissions to use mentions will not see them in mentions list after entering the @ symbol or typing @here or @channel. If they type the whole mention, mention will be parsed as plain text.<\/p>\n\n\n\n

                                      You can also use mentions to invite workspace members that are not channel members to the channel. When you send a message containing a user mention, an option to invite them to the channel will be presented alongside the message.<\/p>\n\n\n\n

                                      For more information on that, check out Add or Remove People from Channels<\/a>. <\/p>\n\n\n\n

                                      Show a warning when using @channel or @here<\/strong> (in channels with at least 6 members). Never show<\/strong> is set by default. <\/p>\n\n\n\n

                                      When a user wants to use mention in a channel that has more than 6 members, the information modal comes up to ask him if he is sure since all channel members will be alerted using one of these mentions.<\/p>\n\n\n\n

                                      Separate channel settings override general workspace settings for mention permissions. Therefore, the setting for mentions from Workspace permissions does not apply to #general.<\/p>\n\n\n\n

                                      On Business and Enterprise plans you can also set workspace-wide settings and permissions in the workspace administration on who can use @channel<\/kbd> and @here<\/kbd> mentions. For more information on that, check out Permissions<\/a> article, Mentions <\/strong>section. <\/p>\n\n\n\n

                                      The warning for @channel and @here mentions, as well as the ability to toggle permissions for using these mentions, are available only on Business and Enterprise plans.<\/p>\n\n\n\n

                                      To see your mentions:<\/h4>\n\n\n
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                                      \n\t\t\t\t
                                      \n\t\t\t\t
                                      Desktop<\/div>\n\t\t\t<\/div>
                                      \n\t\t\t\t
                                      iOS<\/div>\n\t\t\t<\/div>
                                      \n\t\t\t\t
                                      Android<\/div>\n\t\t\t<\/div><\/div>\n\t\t\t<\/div>\n\t\t\t
                                      \n\n

                                      You can see all your recent mentions by clicking @Mentions and reactions<\/strong> in the sidebar on the left.<\/p>\n\n\n\n

                                      \"\"<\/figure>\n\n<\/div>
                                      \n\n

                                      If you’d like to see all recent mentions of your name on your iOS device, you can do that by tapping the @Mentions<\/strong> tab at the bottom of the app.<\/p>\n\n\n\n

                                      \"\"<\/figure>\n\n<\/div>
                                      \n\n

                                      If you’d like to see all recent mentions of your name on your Android device, you can do that by tapping the @Mentions<\/strong> tab at the bottom of the app.<\/p>\n\n\n\n

                                      \"\"<\/figure>\n\n<\/div><\/div>\n\t\t<\/div>\n\n\n

                                      Using filter<\/h4>\n\n\n\n

                                      Filter in Mentions and reactions page allows you to filter out the mentions and reactions you’d like to be displayed on that page.
                                      By default, filter is set to display user mentions as well as group mentions and reactions to user messages. This allows you to quickly identify important messages and see when you have been mentioned in a conversation.<\/p>\n\n\n\n

                                      To access the filter:<\/p>\n\n\n\n

                                        \n
                                      1. Go to the Mentions and reactions<\/strong> page at the top of the navigation sidebar<\/li>\n\n\n\n
                                      2. Click on the filter icon at the top right corner<\/li>\n\n\n\n
                                      3. Filter<\/strong> modal pops up<\/li>\n\n\n\n
                                      4. Choose mentions and reactions you’d like to see on this page by checking the boxes<\/li>\n<\/ol>\n\n\n\n
                                        \"\"<\/figure>\n\n\n\n

                                        Now that you’ve customized the filtering of your Mentions and reactions, you’ll be able to stay on top of important conversations and easily engage with your team. <\/p>\n\n\n\n

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                                        Related Articles<\/h3>\n\n\n\n