Only the Workspace Owner can perform the import action on Pumble.<\/p>\n\n\n\n
The maximum number of messages that can be imported from Slack is 250,000. The maximum number of users that can be imported is 2,000.<\/p>\n\n\n\n
Prepare for import<\/h2>\n\n\n\n
To get started, you will need to create a new workspace<\/a> on Pumble or log in<\/a> to an existing workspace if you already have one.<\/p>\n\n\n\n Once you have your Pumble workspace set up, you can proceed to export your Slack channels, messages from channels, and users. We\u2019ll guide you through the steps to download the export file.<\/p>\n\n\n\n To export information from Slack, make sure that you are the Owner or Admin of your Slack workspace. <\/p>\n\n\n\n The import limit from Slack to Pumble is 200MB per zip file. Ensure that the zip file is under 200MB for a successful import to Pumble.<\/p>\n\n\n\n Here\u2019s how you can export files from Slack:<\/p>\n\n\n\n Depending on the size of your export, it might take some time to complete. You\u2019ll receive an email with the link to the export page when it\u2019s ready.<\/p>\n\n\n\n Please note that Slack teams on Free or Standard plans can export the message history of public channels. Additionally, Slack deletes workspace content older than one year on Free workspaces. Private channels message history export is available on Business<\/strong> and Enterprise<\/strong> plans. However, if you want to export Direct messages, please contact Slack. Additionally, your avatars and integrations on the Slack workspace will not be exported.<\/p>\n\n\n\n Once your Slack export file is ready, you will receive an email. Open the email and click on Visit your workspace\u2019s export<\/strong> page,<\/strong> and then download the file from the export page. <\/strong>Please do not edit the file before importing it to Pumble, as this will cause the import process to fail.<\/p>\n\n\n\n Please note that the Safari browser converts the exported zip file from Slack to a folder, making it incompatible with Pumble\u2019s import feature. To overcome this, you can temporarily switch your default browser to an alternative one before exporting from Slack.<\/p>\n\n\n\n Now that you have the export file, import it to Pumble. Make sure that you are the Owner of your workspace on Pumble, as only the workspace Owner can import content from Slack.<\/p>\n\n\n\n Here\u2019s how to do the import:<\/p>\n\n\n\n Depending on the amount of information in your import, it might take some time to complete. You\u2019ll receive an email when your workspace is fully ready.<\/p>\n\n\n\n Before you import data from Slack to Pumble, please read the following notes:<\/p>\n\n\n\n You can view all imports to Pumble in the Import history section. Every import will have the following information:<\/p>\n\n\n\n To view the Import history, follow these steps:<\/p>\n\n\n\n Once you open the Import & export section, you will see the Import history.<\/p>\n\n\n\n![\"\"](\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2022\/11\/log-in-to-Pumble-728x1024.jpeg\")
<\/figure>\n\n\n\nExport from Slack<\/h2>\n\n\n\n
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![\"Workspace](\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2022\/11\/workspace-settings-in-slack.jpg\")
<\/li>\n\n\n\n![\"Import\/Export](\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2022\/11\/importexport.jpeg\")
<\/li>\n\n\n\n![\"Start](\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2022\/11\/start-export.jpg\")
<\/li>\n<\/ol>\n\n\n\nDownload the export file<\/h2>\n\n\n\n
![\"\"](\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2022\/11\/download-export-file-1024x768.jpg\")
<\/figure>\n\n\n\nImport to Pumble<\/h2>\n\n\n\n
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![\"Open](\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2022\/11\/Open-Pumble-workspace-settings.jpeg\")
<\/li>\n\n\n\n![\"Import](\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2022\/11\/Import-from-Slack.jpg\")
<\/li>\n\n\n\nImportant notes for Pumble import<\/h2>\n\n\n\n
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Import history<\/h2>\n\n\n\n
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![\"\"](\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2022\/11\/Import-history-1024x394.jpg\")
<\/figure>\n\n\n\n