{"id":663,"date":"2021-03-05T13:44:51","date_gmt":"2021-03-05T12:44:51","guid":{"rendered":"https:\/\/pumble.com\/help\/?p=663"},"modified":"2026-06-26T12:36:10","modified_gmt":"2026-06-26T10:36:10","slug":"notification-guide","status":"publish","type":"post","link":"https:\/\/pumble.com\/help\/profile\/personal-notifications\/notification-guide\/","title":{"rendered":"Notification Guide"},"content":{"rendered":"\n<div class=\"wp-block-custom-audience-tag audience-tag-box\"><span class=\"tag-title\">Who can use this feature?<\/span><div class=\"tag-rows\"><div class=\"tag-row\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-aud-final\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-aud-final)\"><path d=\"M12 12C10.9 12 9.95833 11.6083 9.175 10.825C8.39167 10.0417 8 9.1 8 8C8 6.9 8.39167 5.95833 9.175 5.175C9.95833 4.39167 10.9 4 12 4C13.1 4 14.0417 4.39167 14.825 5.175C15.6083 5.95833 16 6.9 16 8C16 9.1 15.6083 10.0417 14.825 10.825C14.0417 11.6083 13.1 12 12 12ZM4 20V17.2C4 16.6333 4.14583 16.1125 4.4375 15.6375C4.72917 15.1625 5.11667 14.8 5.6 14.55C6.63333 14.0333 7.68333 13.6458 8.75 13.3875C9.81667 13.1292 10.9 13 12 13C13.1 13 14.1833 13.1292 15.25 13.3875C16.3167 13.6458 17.3667 14.0333 18.4 14.55C18.8833 14.8 19.2708 15.1625 19.5625 15.6375C19.8542 16.1125 20 16.6333 20 17.2V20H4ZM6 18H18V17.2C18 17.0167 17.9542 16.85 17.8625 16.7C17.7708 16.55 17.65 16.4333 17.5 16.35C16.6 15.9 15.6917 15.5625 14.775 15.3375C13.8583 15.1125 12.9333 15 12 15C11.0667 15 10.1417 15.1125 9.225 15.3375C8.30833 15.5625 7.4 15.9 6.5 16.35C6.35 16.4333 6.22917 16.55 6.1375 16.7C6.04583 16.85 6 17.0167 6 17.2V18ZM12 10C12.55 10 13.0208 9.80417 13.4125 9.4125C13.8042 9.02083 14 8.55 14 8C14 7.45 13.8042 6.97917 13.4125 6.5875C13.0208 6.19583 12.55 6 12 6C11.45 6 10.9792 6.19583 10.5875 6.5875C10.1958 6.97917 10 7.45 10 8C10 8.55 10.1958 9.02083 10.5875 9.4125C10.9792 9.80417 11.45 10 12 10Z\" fill=\"black\" fill-opacity=\"0.87\"><\/path><\/g><\/svg><span>Owner, Admin, Member<\/span><\/div><div class=\"tag-row\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-flg-final\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-flg-final)\"><path d=\"M5 21V4H14L14.4 6H20V16H13L12.6 14H7V21H5ZM14.65 14H18V8H12.75L12.35 6H7V12H14.25L14.65 14Z\" fill=\"black\" fill-opacity=\"0.87\"><\/path><\/g><\/svg><span>Available on all plans<\/span><\/div><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading translation-block\">How notifications work<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When using Pumble on your PC, you get all notifications there. However, if you are away from your desktop, you receive all notifications via our mobile app. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pumble can notify you of the following types of messages: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Direct Message (DM) <\/li>\n\n\n\n<li class=\"translation-block\">Mention in channel (<strong>@user_name<\/strong> and <strong>@user_group<\/strong>)<\/li>\n\n\n\n<li class=\"translation-block\"><strong>@channel <\/strong>and <strong>@here<\/strong> for channel you&#8217;re a member of<\/li>\n\n\n\n<li>Reply to thread you follow  <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These notifications are supported by both desktop and mobile versions of Pumble. The notifications will depend on the way they are configured in the notification preferences and set up in different settings for your mobile devices.  <\/p>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-indigo\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-indigo\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-indigo)\"><path d=\"M12 17C12.2833 17 12.5208 16.9042 12.7125 16.7125C12.9042 16.5208 13 16.2833 13 16C13 15.7167 12.9042 15.4792 12.7125 15.2875C12.5208 15.0958 12.2833 15 12 15C11.7167 15 11.4792 15.0958 11.2875 15.2875C11.0958 15.4792 11 15.7167 11 16C11 16.2833 11.0958 16.5208 11.2875 16.7125C11.4792 16.9042 11.7167 17 12 17ZM11 13H13V7H11V13ZM12 22C10.6167 22 9.31667 21.7375 8.1 21.2125C6.88333 20.6875 5.825 19.975 4.925 19.075C4.025 18.175 3.3125 17.1167 2.7875 15.9C2.2625 14.6833 2 13.3833 2 12C2 10.6167 2.2625 9.31667 2.7875 8.1C3.3125 6.88333 4.025 5.825 4.925 4.925C5.825 4.025 6.88333 3.3125 8.1 2.7875C9.31667 2.2625 10.6167 2 12 2C13.3833 2 14.6833 2.2625 15.9 2.7875C17.1167 3.3125 18.175 4.025 19.075 4.925C19.975 5.825 20.6875 6.88333 21.2125 8.1C21.7375 9.31667 22 10.6167 22 12C22 13.3833 21.7375 14.6833 21.2125 15.9C20.6875 17.1167 19.975 18.175 19.075 19.075C18.175 19.975 17.1167 20.6875 15.9 21.2125C14.6833 21.7375 13.3833 22 12 22ZM12 20C14.2333 20 16.125 19.225 17.675 17.675C19.225 16.125 20 14.2333 20 12C20 9.76667 19.225 7.875 17.675 6.325C16.125 4.775 14.2333 4 12 4C9.76667 4 7.875 4.775 6.325 6.325C4.775 7.875 4 9.76667 4 12C4 14.2333 4.775 16.125 6.325 17.675C7.875 19.225 9.76667 20 12 20Z\" fill=\"#3F51B5\"><\/path><\/g><\/svg><span class=\"box-label\">Info<\/span><\/div><div class=\"box-content\">\n<p class=\"wp-block-paragraph\">Once a new workspace is added, the notifications in the <strong>Preferences<\/strong> are set to <strong>All new messages<\/strong> by default.<\/p>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Take a look at a short video to learn how to use and set up notification preferences. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For more details on how to configure notification preferences, read the instruction below.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"ratio ratio-16x9\"><iframe loading=\"lazy\" title=\"Notifications in Pumble - Complete Guide\" src=\"https:\/\/player.vimeo.com\/video\/1176616347?dnt=1&amp;app_id=122963\" width=\"800\" height=\"450\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading translation-block\">Desktop notifications<\/h2>\n\n\n\n<p class=\"translation-block wp-block-paragraph\">If you have any unread messages, you&#8217;ll receive a <strong>banner<\/strong> notification, or an indicator in a <strong>sidebar<\/strong>, or a <strong>badge <\/strong>notification indicator in both browser and desktop versions of Pumble. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Modify desktop notifications according to these preferences:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">Turn on notifications only for <strong>@mentions<\/strong> <\/li>\n\n\n\n<li class=\"translation-block\">Include notifications for <strong>@mentions @channel<\/strong> and <strong>@here<\/strong><\/li>\n\n\n\n<li>Mute or set to nothing, these channels if you don&#8217;t want to get notifications for specific conversations<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading translation-block\">Banner notifications<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Banner notifications are system notifications that you need to enable on the OS (operation system) level, i.e. enable them on your PC. When you receive a new message, you&#8217;ll get the banner notification where you can see details of that activity. In the notification, you&#8217;ll be able to see the message, who sent it and the channel it was posted in. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"979\" height=\"266\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2023\/11\/Image-from-iOS-666667-1-2.png\" alt=\"\" class=\"wp-image-6815\" style=\"width:287px;height:auto\" srcset=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2023\/11\/Image-from-iOS-666667-1-2.png 979w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2023\/11\/Image-from-iOS-666667-1-2-300x82.png 300w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2023\/11\/Image-from-iOS-666667-1-2-768x209.png 768w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2023\/11\/Image-from-iOS-666667-1-2-18x5.png 18w\" sizes=\"auto, (max-width: 979px) 100vw, 979px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">In case that you are logged in more than one workspace, you will receive banner notifications for messages in all the workspaces you&#8217;re logged in. Notifications will include workspace name, name of the member who sent it and the message content.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"386\" height=\"110\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2023\/11\/Screenshot-2023-11-07-at-13.56-1.png\" alt=\"\" class=\"wp-image-6723\" style=\"width:339px;height:132px\" srcset=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2023\/11\/Screenshot-2023-11-07-at-13.56-1.png 386w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2023\/11\/Screenshot-2023-11-07-at-13.56-1-300x85.png 300w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2023\/11\/Screenshot-2023-11-07-at-13.56-1-18x5.png 18w\" sizes=\"auto, (max-width: 386px) 100vw, 386px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading translation-block\">Sidebar notification indicator<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you have unread messages in a channel, channel name will be bolded in your sidebar. Also, if you are mentioned in the channel, you will be able to see a numbered badge next to the channel name. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2868\" height=\"1454\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-01-at-12.53.45-1.png\" alt=\"\" class=\"wp-image-7739\" style=\"aspect-ratio:1.9541984732824427;width:771px;height:auto\" srcset=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-01-at-12.53.45-1.png 2868w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-01-at-12.53.45-1-300x152.png 300w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-01-at-12.53.45-1-1024x519.png 1024w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-01-at-12.53.45-1-768x389.png 768w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-01-at-12.53.45-1-1536x779.png 1536w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-01-at-12.53.45-1-2048x1038.png 2048w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-01-at-12.53.45-1-18x9.png 18w\" sizes=\"auto, (max-width: 2868px) 100vw, 2868px\" \/><figcaption class=\"wp-element-caption\">Desktop app appearance may slightly vary from the screenshot provided<\/figcaption><\/figure>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-indigo\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-indigo\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-indigo)\"><path d=\"M12 17C12.2833 17 12.5208 16.9042 12.7125 16.7125C12.9042 16.5208 13 16.2833 13 16C13 15.7167 12.9042 15.4792 12.7125 15.2875C12.5208 15.0958 12.2833 15 12 15C11.7167 15 11.4792 15.0958 11.2875 15.2875C11.0958 15.4792 11 15.7167 11 16C11 16.2833 11.0958 16.5208 11.2875 16.7125C11.4792 16.9042 11.7167 17 12 17ZM11 13H13V7H11V13ZM12 22C10.6167 22 9.31667 21.7375 8.1 21.2125C6.88333 20.6875 5.825 19.975 4.925 19.075C4.025 18.175 3.3125 17.1167 2.7875 15.9C2.2625 14.6833 2 13.3833 2 12C2 10.6167 2.2625 9.31667 2.7875 8.1C3.3125 6.88333 4.025 5.825 4.925 4.925C5.825 4.025 6.88333 3.3125 8.1 2.7875C9.31667 2.2625 10.6167 2 12 2C13.3833 2 14.6833 2.2625 15.9 2.7875C17.1167 3.3125 18.175 4.025 19.075 4.925C19.975 5.825 20.6875 6.88333 21.2125 8.1C21.7375 9.31667 22 10.6167 22 12C22 13.3833 21.7375 14.6833 21.2125 15.9C20.6875 17.1167 19.975 18.175 19.075 19.075C18.175 19.975 17.1167 20.6875 15.9 21.2125C14.6833 21.7375 13.3833 22 12 22ZM12 20C14.2333 20 16.125 19.225 17.675 17.675C19.225 16.125 20 14.2333 20 12C20 9.76667 19.225 7.875 17.675 6.325C16.125 4.775 14.2333 4 12 4C9.76667 4 7.875 4.775 6.325 6.325C4.775 7.875 4 9.76667 4 12C4 14.2333 4.775 16.125 6.325 17.675C7.875 19.225 9.76667 20 12 20Z\" fill=\"#3F51B5\"><\/path><\/g><\/svg><span class=\"box-label\">Info<\/span><\/div><div class=\"box-content\">\n<p class=\"wp-block-paragraph\">If you&#8217;d like to change these default settings, you need to make sure that the channel is unmuted. Final settings configured prior to that action will be applied.<\/p>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">You can also set the notification preferences in the sidebar or from the channel\/DM header.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To do so:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Do the right-click on the channel\/DM in the sidebar<br>or <br>Click on the downward arrow next to the channel\/DM name in its header <br><\/li>\n\n\n\n<li class=\"translation-block\">Choose <strong>Notification preferences<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"translation-block wp-block-paragraph\">Now, you can set the preferences in the <strong>Notifications<\/strong> modal.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"506\" height=\"470\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2023\/10\/Screenshot-2023-10-20-at-10.15-1.png\" alt=\"\" class=\"wp-image-6632\" style=\"width:383px;height:auto\" srcset=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2023\/10\/Screenshot-2023-10-20-at-10.15-1.png 506w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2023\/10\/Screenshot-2023-10-20-at-10.15-1-300x279.png 300w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2023\/10\/Screenshot-2023-10-20-at-10.15-1-13x12.png 13w\" sizes=\"auto, (max-width: 506px) 100vw, 506px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">You can configure the notifications for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>All new messages<\/strong> (default)<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Mentions<\/strong> (you&#8217;ll get notifications whenever you&#8217;re mentioned)\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">optionally check <strong>Also include @channel and @here<\/strong> to get these notifications as well)<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Nothing <\/strong><\/li>\n\n\n\n<li class=\"translation-block\"><strong>Use different settings for my mobile devices<\/strong> (check this box and then choose if you&#8217;d like to get push notification, or no notification on mobile)<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Follow all threads with new replies in this channel<\/strong>\/<strong>DM<\/strong> (you&#8217;ll get notifications for all new replies in threads for that channel\/DM)<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block wp-block-paragraph\">If you choose<strong> Mute channel<\/strong>\/<strong>Mute DM<\/strong> it will be reflected on both mobile and desktop\/web clients.<\/p>\n\n\n\n<h4 class=\"wp-block-heading translation-block\">Notify workspace members when new member joins<\/h4>\n\n\n\n<p class=\"translation-block wp-block-paragraph\">Whenever a new member joins a workspace, Pumblebot will automatically send a notification message to all other members. This feature is enabled by default for newly-created workspaces, but workspace <strong>owner<\/strong> and <strong>admins<\/strong> can choose to disable it in the workspace settings.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To disable this feature:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click on the workspace name in the sidebar<\/li>\n\n\n\n<li class=\"translation-block\">Hover over <strong>Workspace settings<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Click on <strong>General settings<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Expand <strong>Notify of new users<\/strong> section in <strong>General settings<\/strong> section<\/li>\n\n\n\n<li class=\"translation-block\">Uncheck the <strong>Notify all members when a new teammate joins<\/strong> box<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1184\" height=\"428\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-02-at-15.44.41.png\" alt=\"\" class=\"wp-image-7741\" style=\"width:524px;height:189px\" srcset=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-02-at-15.44.41.png 1184w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-02-at-15.44.41-300x108.png 300w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-02-at-15.44.41-1024x370.png 1024w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-02-at-15.44.41-768x278.png 768w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-02-at-15.44.41-18x7.png 18w\" sizes=\"auto, (max-width: 1184px) 100vw, 1184px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Once you have disabled this feature, workspace members will no longer receive notifications when new member joins.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please note that if a workspace owner or admin has enabled this notification, workspace members can still choose to disable it for themselves in the Pumblebot channel.<\/p>\n\n\n\n<h3 class=\"wp-block-heading translation-block\">Badge notification indicator<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When you have unread messages, or if you are mentioned in a channel, you can receive a red badge notification on the Pumble icon.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To enable this feature:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click on your profile icon in the top right corner<\/li>\n\n\n\n<li class=\"translation-block\">Select <strong>Preferences<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Tick the checkbox to <strong>Show a badge on Pumble&#8217;s icon to indicate new activity<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1812\" height=\"986\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2021\/03\/Screenshot-2024-11-05-at-09.38.08.png\" alt=\"\" class=\"wp-image-8841\" style=\"width:514px;height:auto\" srcset=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2021\/03\/Screenshot-2024-11-05-at-09.38.08.png 1812w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2021\/03\/Screenshot-2024-11-05-at-09.38.08-300x163.png 300w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2021\/03\/Screenshot-2024-11-05-at-09.38.08-1024x557.png 1024w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2021\/03\/Screenshot-2024-11-05-at-09.38.08-768x418.png 768w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2021\/03\/Screenshot-2024-11-05-at-09.38.08-1536x836.png 1536w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2021\/03\/Screenshot-2024-11-05-at-09.38.08-18x10.png 18w\" sizes=\"auto, (max-width: 1812px) 100vw, 1812px\" \/><\/figure>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"196\" height=\"196\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2021\/03\/Screenshot-2024-10-14-at-15.45.14.png\" alt=\"\" class=\"wp-image-8762\" style=\"width:48px;height:48px\" srcset=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2021\/03\/Screenshot-2024-10-14-at-15.45.14.png 196w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2021\/03\/Screenshot-2024-10-14-at-15.45.14-150x150.png 150w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2021\/03\/Screenshot-2024-10-14-at-15.45.14-12x12.png 12w\" sizes=\"auto, (max-width: 196px) 100vw, 196px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">A red badge means that someone sent you a direct message, or mentioned you in a channel. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On desktop app the number of unread messages will be indicated on the badge notification, and will include unread messages across all Workspaces. Each workspace icon in the workspace switcher will have an unread message badge. If each workspace has its own unique message sound settings, you&#8217;ll hear different notification sounds when receiving messages from different workspaces.<\/p>\n\n\n\n<p class=\"translation-block wp-block-paragraph\">If notifications are turned off, the channel will be bolded and you&#8217;ll see the badge for <strong>@mentions<\/strong>. <\/p>\n\n\n\n<p class=\"translation-block wp-block-paragraph\">If the channel is muted, then the channel will be grayed out, you won&#8217;t get the notification, but the badge will appear when <strong>@mention<\/strong> is used. Numbered badges will appear next to the conversation if you were mentioned. Threads will be bolded at the top of the sidebar if someone replies to a message you&#8217;ve sent in a muted conversation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On Android and iOS apps, a notification badge will appear on each workspace you are logged into in the workspace switcher if there are unread messages in those workspaces. Badge notifications are available on the macOS desktop app, but are not available on the Windows desktop app.<\/p>\n\n\n\n<h2 class=\"wp-block-heading translation-block\">Email notifications<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You have the option to enable email notifications for unread messages in your workspace. If activated, you will receive an email containing the workspace name and the sender&#8217;s name or channel name after 24 hours of not accessing the workspace if there are unread messages. Clicking the button in the email will redirect you to the specific message in Pumble.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To enable email notifications:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click on your profile icon in the top right corner<\/li>\n\n\n\n<li class=\"translation-block\">Select <strong>Preferences<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">In <strong>Notifications<\/strong> section open <strong>Email<\/strong> tab<\/li>\n\n\n\n<li>Tick the checkbox to start receiving email notifications about unread messages<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1806\" height=\"658\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/07\/Screenshot-2024-07-01-at-13.37.17.png\" alt=\"\" class=\"wp-image-8338\" style=\"width:581px;height:auto\" srcset=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/07\/Screenshot-2024-07-01-at-13.37.17.png 1806w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/07\/Screenshot-2024-07-01-at-13.37.17-300x109.png 300w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/07\/Screenshot-2024-07-01-at-13.37.17-1024x373.png 1024w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/07\/Screenshot-2024-07-01-at-13.37.17-768x280.png 768w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/07\/Screenshot-2024-07-01-at-13.37.17-1536x560.png 1536w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/07\/Screenshot-2024-07-01-at-13.37.17-18x7.png 18w\" sizes=\"auto, (max-width: 1806px) 100vw, 1806px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-indigo\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-indigo\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-indigo)\"><path d=\"M12 17C12.2833 17 12.5208 16.9042 12.7125 16.7125C12.9042 16.5208 13 16.2833 13 16C13 15.7167 12.9042 15.4792 12.7125 15.2875C12.5208 15.0958 12.2833 15 12 15C11.7167 15 11.4792 15.0958 11.2875 15.2875C11.0958 15.4792 11 15.7167 11 16C11 16.2833 11.0958 16.5208 11.2875 16.7125C11.4792 16.9042 11.7167 17 12 17ZM11 13H13V7H11V13ZM12 22C10.6167 22 9.31667 21.7375 8.1 21.2125C6.88333 20.6875 5.825 19.975 4.925 19.075C4.025 18.175 3.3125 17.1167 2.7875 15.9C2.2625 14.6833 2 13.3833 2 12C2 10.6167 2.2625 9.31667 2.7875 8.1C3.3125 6.88333 4.025 5.825 4.925 4.925C5.825 4.025 6.88333 3.3125 8.1 2.7875C9.31667 2.2625 10.6167 2 12 2C13.3833 2 14.6833 2.2625 15.9 2.7875C17.1167 3.3125 18.175 4.025 19.075 4.925C19.975 5.825 20.6875 6.88333 21.2125 8.1C21.7375 9.31667 22 10.6167 22 12C22 13.3833 21.7375 14.6833 21.2125 15.9C20.6875 17.1167 19.975 18.175 19.075 19.075C18.175 19.975 17.1167 20.6875 15.9 21.2125C14.6833 21.7375 13.3833 22 12 22ZM12 20C14.2333 20 16.125 19.225 17.675 17.675C19.225 16.125 20 14.2333 20 12C20 9.76667 19.225 7.875 17.675 6.325C16.125 4.775 14.2333 4 12 4C9.76667 4 7.875 4.775 6.325 6.325C4.775 7.875 4 9.76667 4 12C4 14.2333 4.775 16.125 6.325 17.675C7.875 19.225 9.76667 20 12 20Z\" fill=\"#3F51B5\"><\/path><\/g><\/svg><span class=\"box-label\">Info<\/span><\/div><div class=\"box-content\">\n<p class=\"wp-block-paragraph\">You will receive email notifications only if you have unread messages in your workspace and you haven&#8217;t accessed it for at least 24 hours.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading translation-block\">Mobile notifications<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;d like to receive notifications on your mobile device, download the Pumble app to your mobile phone or tablet and sign in to your workspace. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You will receive notifications:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>when you are inactive on your desktop<\/li>\n\n\n\n<li>even if you&#8217;re active depending how you configured the preferences <\/li>\n\n\n\n<li>from another workspace, even if you&#8217;re currently inactive<\/li>\n\n\n\n<li>depending on what you&#8217;ve selected to be notified about (you can set up different settings for your mobile devices)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading translation-block\">Mobile notifications for iOS<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">There is also a preview of the unread messages you receive in the notifications. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can turn this preview on or off depending on your preferences. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To configure message preview:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Navigate to the <strong>You <\/strong>screen in the navigation bar<\/li>\n\n\n\n<li class=\"translation-block\">Choose <strong>Notifications<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Toggle the switch on\/off next to <strong>Include a Preview<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">The message preview in the notifications will be included\/excluded accordingly. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To see the list of Channels with the specific notifications: <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Navigate to the <strong>You <\/strong>modal in the navigation bar <\/li>\n\n\n\n<li class=\"translation-block\">Choose <strong>Notifications<\/strong> <\/li>\n<\/ol>\n\n\n\n<p class=\"translation-block wp-block-paragraph\">Here, in the <strong>Channel-Specific Notifications<\/strong> section, you can see the list of channels which have specific notification settings (different from the default ones, including those that are muted). If you tap on the channel, you&#8217;ll see how you can configure those settings for this channel.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1242\" height=\"1305\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/04\/nott.jpg\" alt=\"\" class=\"wp-image-7742\" style=\"width:328px;height:auto\" srcset=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/04\/nott.jpg 1242w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/04\/nott-286x300.jpg 286w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/04\/nott-975x1024.jpg 975w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/04\/nott-768x807.jpg 768w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/04\/nott-11x12.jpg 11w\" sizes=\"auto, (max-width: 1242px) 100vw, 1242px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Set channel-specific notifications for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Every new message<\/strong> (you&#8217;ll be notified of every new message)<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Just @mentions <\/strong>(as can be seen from the screenshot above, you can also include <strong>@channel<\/strong> and <strong>@here<\/strong> in these mentions)<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Nothing<\/strong> (you won&#8217;t get any notifications)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading translation-block\">Mobile notifications for Android<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You can configure a specific set of notifications for each Channel.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To do that:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to the channel<\/li>\n\n\n\n<li>Tap channel\u2019s header<\/li>\n\n\n\n<li class=\"translation-block\">Choose <strong>Notifications<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"846\" src=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-10-at-11.11.23-1.png\" alt=\"\" class=\"wp-image-8056\" style=\"width:240px;height:auto\" srcset=\"https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-10-at-11.11.23-1.png 800w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-10-at-11.11.23-1-284x300.png 284w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-10-at-11.11.23-1-768x812.png 768w, https:\/\/pumble.com\/help\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-10-at-11.11.23-1-11x12.png 11w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">You can choose to be notified of:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Every new message<\/strong><\/li>\n\n\n\n<li class=\"translation-block\"><strong>Only mentions <\/strong>(as can be seen from the screenshot above, you can also include <strong>@channel<\/strong> and <strong>@here<\/strong> in these mentions)<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Nothing<\/strong> (you won\u2019t get any notifications)<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group related-articles\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Related Articles<\/h3>\n\n\n\n<ul class=\"wp-block-list related-articles-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/help\/profile\/personal-notifications\/pause-notifications\/\">Pause Notifications<\/a><\/li>\n\n\n\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/help\/profile\/personal-notifications\/adjust-notification-sounds\/\">Manage notification sounds<\/a><\/li>\n\n\n\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/help\/profile\/personal-notifications\/mute-channels-and-direct-messages\/\">Mute Channels and Direct Messages<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"How notifications work When using Pumble on your PC, you get all notifications t&#8230;","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[15],"tags":[],"class_list":["post-663","post","type-post","status-publish","format-standard","hentry","category-personal-notifications"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Aleksandar Olic","author_link":"https:\/\/pumble.com\/help\/author\/olic\/"},"_links":{"self":[{"href":"https:\/\/pumble.com\/help\/wp-json\/wp\/v2\/posts\/663","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pumble.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pumble.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pumble.com\/help\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/pumble.com\/help\/wp-json\/wp\/v2\/comments?post=663"}],"version-history":[{"count":178,"href":"https:\/\/pumble.com\/help\/wp-json\/wp\/v2\/posts\/663\/revisions"}],"predecessor-version":[{"id":13692,"href":"https:\/\/pumble.com\/help\/wp-json\/wp\/v2\/posts\/663\/revisions\/13692"}],"wp:attachment":[{"href":"https:\/\/pumble.com\/help\/wp-json\/wp\/v2\/media?parent=663"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pumble.com\/help\/wp-json\/wp\/v2\/categories?post=663"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pumble.com\/help\/wp-json\/wp\/v2\/tags?post=663"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}