{"id":1004,"date":"2021-10-07T15:36:28","date_gmt":"2021-10-07T15:36:28","guid":{"rendered":"https:\/\/pumble.com\/learn\/?p=1004"},"modified":"2024-01-09T00:00:00","modified_gmt":"2024-01-09T00:00:00","slug":"cross-functional-collaboration","status":"publish","type":"post","link":"https:\/\/pumble.com\/learn\/es\/collaboration\/cross-functional-collaboration\/","title":{"rendered":"Colaboraci\u00f3n interfuncional (XFN): Beneficios, caracter\u00edsticas, ejemplos y consejos"},"content":{"rendered":"\n<p class=\"translation-block\">Cross-functional teams seem to be the backbone of most successful companies since one of the <a href=\"https:\/\/pumble.com\/learn\/collaboration\/benefits\/\" target=\"_blank\" rel=\"noreferrer noopener\">benefits of collaboration<\/a> is that it drives workplace performance.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">But, if you\u2019re just starting out in the corporate world, you might be wondering \u2014 what are cross-functional teams? And, more importantly, what are some cross-functional team examples that you can look up to to create the same type of cross-functional synergy in your workplace?<\/p>\n\n\n\n<p class=\"translation-block\">Today, we\u2019re answering these questions as well as diving deep into the following topics:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>What are the benefits of cross-functional teams?&nbsp;<\/strong><\/li>\n\n\n\n<li class=\"translation-block\"><strong>What does effective cross-functional collaboration look like?&nbsp;<\/strong><\/li>\n\n\n\n<li class=\"translation-block\"><strong>What are the biggest benefits and challenges cross-functional teams face?&nbsp;<\/strong><\/li>\n\n\n\n<li class=\"translation-block\"><strong>How can we improve the ways these teams collaborate?<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">Let\u2019s get into it!<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"600\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/cross-functional-collaboration-cover.png\" alt=\"cross-functional collaboration-cover\" class=\"wp-image-5050\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/cross-functional-collaboration-cover.png 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/cross-functional-collaboration-cover-300x150.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/cross-functional-collaboration-cover-1024x512.png 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/cross-functional-collaboration-cover-768x384.png 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/cross-functional-collaboration-cover-18x9.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list key-takeaways\">\n<li class=\"translation-block\">Cross-functional collaboration or XFN collaboration is collaboration between people from different teams or departments, who have a common goal.<\/li>\n\n\n\n<li class=\"translation-block\">At the core of every cross-functional team are collaboration and communication. XFN teams foster teamwork and collaboration by transparently communicating, exchanging ideas, and sharing knowledge.<\/li>\n\n\n\n<li class=\"translation-block\">Benefits of cross-functional collaboration are: enhanced engagement, defined roles, higher creativity and innovation, better alignment across departments, improved communication, and improved business agility.<\/li>\n\n\n\n<li class=\"translation-block\">The top tips for improving collaboration in cross-functional teams are:\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">Picking the right team members,<\/li>\n\n\n\n<li class=\"translation-block\">Providing training,<\/li>\n\n\n\n<li class=\"translation-block\">Assigning the right leader,<\/li>\n\n\n\n<li class=\"translation-block\">Setting clear objectives and KPIs,<\/li>\n\n\n\n<li class=\"translation-block\">Using boundary objects,<\/li>\n\n\n\n<li class=\"translation-block\">Utilizing rewards and punishments,<\/li>\n\n\n\n<li class=\"translation-block\">Recognizing the value of diversity,<\/li>\n\n\n\n<li class=\"translation-block\">Building a common identity, and<\/li>\n\n\n\n<li class=\"translation-block\">Utilizing collaborative technology.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 id=\"what-is-cross-functional-collaboration\" class=\"wp-block-heading translation-block\">What is cross-functional collaboration?&nbsp;<\/h2>\n\n\n\n<p class=\"translation-block\"><strong>Cross-functional collaboration or XFN collaboration is collaboration between people from different teams or departments, who have a common goal.<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">This type of interdepartmental collaboration enables team members to use their diverse skills and specialized knowledge, which helps them solve problems and achieve better results through <a href=\"https:\/\/pumble.com\/blog\/brainstorming-ideas\/\" target=\"_blank\" rel=\"noreferrer noopener\">brainstorming<\/a>.<\/p>\n\n\n\n<h2 id=\"what-is-a-cross-functional-team\" class=\"wp-block-heading translation-block\">What is a cross-functional team?<\/h2>\n\n\n\n<p class=\"translation-block\"><strong>A cross-functional team is a group of people from different functional parts of an organization, who apply different skills, are highly interdependent, and work together to achieve a common objective.&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">These are groups consisting of a small number of people with complementary skills, who are mutually accountable and responsible for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">Improving organizational performance,<\/li>\n\n\n\n<li class=\"translation-block\">Re-imagining organizational processes,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">Developing new products, or<\/li>\n\n\n\n<li class=\"translation-block\">Improving customer relationships.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">At the core of every cross-functional team are <strong>collaboration and communication<\/strong>. <a href=\"https:\/\/pumble.com\/learn\/collaboration\/fostering-teamwork-and-collaboration\/\" target=\"_blank\" rel=\"noreferrer noopener\">Fostering teamwork and collaboration<\/a> by transparently communicating, exchanging ideas, and sharing knowledge is what allows cross-functional teams to be:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">Efficient,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">Adaptable, and&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">Innovative.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">A good example of a cross-functional team would be a team where representatives of different departments \u2014 sales, marketing, product, engineering, and R&amp;D \u2014 work together to improve their product and, in turn, customer experience.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Take a look at the image below to see what that cross-functional organizational structure looks like.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"850\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Example-of-cross-functional-collaboration-1-min.png\" alt=\"An example of a cross-functional collaboration framework\" class=\"wp-image-4461\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Example-of-cross-functional-collaboration-1-min.png 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Example-of-cross-functional-collaboration-1-min-300x213.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Example-of-cross-functional-collaboration-1-min-1024x725.png 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Example-of-cross-functional-collaboration-1-min-768x544.png 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Example-of-cross-functional-collaboration-1-min-18x12.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">An example of a cross-functional collaboration framework<\/figcaption><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"translation-block\">\ud83c\udf93 <strong>Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">Although cross-functional teams are vital for any organization, there are other team organizational frameworks that companies use. If you feel like learning more about various types of teams, you can take a look at our in-depth guide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/learn\/collaboration\/types-of-teams\/\" target=\"_blank\" rel=\"noreferrer noopener\">Different Types of Teams and How They Collaborate<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<p class=\"translation-block\">\n<div class=\"banner banner-dark pumble-gradient-landing-1\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <h2 class=\"translation-block text-2xl !mb-4\">Simplify work with Pumble<\/h2>\n        <p class=\"translation-block !text-sm\">A communication and collaboration app for teams of all kinds. Discuss, share, and collaborate.<\/p>\n\n        <div class=\"banner-buttons d-flex space-x-4 translation-block\">\n            <a class=\"rounded-md px-6 py-2 bg-white\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\/solutions\/remote-work\" target=\"_blank\">Learn more<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-stretch \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/landing-1@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/landing-1.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    <\/p>\n\n\n\n<h2 id=\"benefits-of-cross-functional-teams\" class=\"wp-block-heading translation-block\">Benefits of cross-functional teams&nbsp;<\/h2>\n\n\n\n<p class=\"translation-block\">Any type of collaborative work comes with its own set of <a href=\"https:\/\/pumble.com\/learn\/collaboration\/pros-and-cons\/\" target=\"_blank\" rel=\"noreferrer noopener\">pros and cons<\/a>. Still, <a href=\"https:\/\/www.cipd.org\/globalassets\/media\/knowledge\/knowledge-hub\/reports\/effective-cross-functional-collaboration-report-2_tcm18-105009.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">research shows<\/a> that, due to the undeniable benefits of collaboration, collaborative work has increased in recent years<em>.&nbsp;<\/em><\/p>\n\n\n\n<p class=\"translation-block\">But what are the <strong>specific advantages of cross-functional collaboration<\/strong> and what benefits can individuals see in working with cross-functional teams?&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Let\u2019s take a look.&nbsp;<\/p>\n\n\n\n<h3 id=\"benefit-1-enhanced-engagement-and-motivation\" class=\"wp-block-heading translation-block\">Benefit #1: Enhanced engagement and motivation<\/h3>\n\n\n\n<p class=\"translation-block\">Working on the same tasks repeatedly can kill even the strongest of enthusiasms. Switching this up from time to time \u2014 by working in a cross-functional team, for example \u2014 is the perfect recipe for higher engagement, as it makes people happier.<\/p>\n\n\n\n<p class=\"translation-block\">What\u2019s more, <strong>collaborating makes people feel like a true part of a company<\/strong>. This is a particularly important engagement driver, as a Kincentric\u2019s report on engagement claims that people who feel included are 8.4 times more engaged than those who don\u2019t.<\/p>\n\n\n\n<p class=\"translation-block\">Furthermore, cross-functional team members are often encouraged to be autonomous when it comes to decision making and to take responsibility and ownership of their work.<\/p>\n\n\n\n<p class=\"translation-block\">That, in turn, makes them more engaged, since both autonomy and recognition are top drivers of engagement, according to <a href=\"https:\/\/pumble.com\/learn\/communication\/employee-engagement-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pumble\u2019s<em> 2023 Employee Engagement Statistics<\/em><\/a>.<\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"translation-block\">\ud83c\udf93 <strong>Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">If you want to see more engagement from your coworkers or employees, you\u2019ll need to do more than just give them autonomy and recognition. To see how you can ensure optimal levels of engagement, check out this post:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/blog\/employee-communication-and-engagement\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Improve Employee Engagement in the Workplace<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<p class=\"custom-btn translation-block\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Engage your employees over Pumble<\/a><\/p>\n\n\n\n<h3 id=\"benefit-2-defined-roles-and-goals\" class=\"wp-block-heading translation-block\">Benefit #2: Defined roles and goals<\/h3>\n\n\n\n<p class=\"translation-block\">A cross-functional team has members with diverse sets of skills as well as experiences \u2014 that\u2019s what makes it so effective.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">However, that also has a fringe benefit \u2014 the roles in the team are clearly defined. If you have Sally from Marketing working together with John from Sales to increase customer engagement, it\u2019s pretty clear to both John and Sally who will be making cold calls and who will write the scripts for them.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Along with <strong>clearly defined roles come clearly defined responsibilities and, finally, goals<\/strong>. Of course, that doesn\u2019t mean that every member of every cross-functional team immediately knows what their specific goal is. But they have a general idea.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"translation-block\">\ud83c\udf93 <strong>Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">To find out more about team roles and the part they play when it comes to the success of any collaborative effort, read this guide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/learn\/collaboration\/team-roles\/\" target=\"_blank\" rel=\"noreferrer noopener\">Team Roles: Effective Collaboration Through Types and Examples<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h3 id=\"benefit-3-higher-creativity-and-innovation\" class=\"wp-block-heading translation-block\">Benefit #3: Higher creativity and innovation<\/h3>\n\n\n\n<p class=\"translation-block\">Working within a diverse team can boost creativity and innovation in all team members. A systematic literature review titled <a href=\"https:\/\/www.researchgate.net\/publication\/335321269_Are_Culturally_Diverse_Teams_the_More_Creative_Ones\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Are Culturally Diverse Teams the More Creative Ones?<\/em><\/a> shows that <strong>diverse teams are more creative and innovative<\/strong>.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Of course, diversity isn\u2019t enough. Team members also need to be open-minded and there has to be organizational support from management in order for a team to truly thrive when it comes to creativity and innovation \u2014 something that cross-functional teams usually <em>do<\/em> have.<\/p>\n\n\n\n<h3 id=\"benefit-4-better-alignment-across-departments\" class=\"wp-block-heading translation-block\">Benefit #4: Better alignment across departments<\/h3>\n\n\n\n<p class=\"translation-block\">How well do you know what Jenny from HR in your company does all day? What about Jane from Sales? Do you know their daily tasks? Do you even know their job description?<\/p>\n\n\n\n<p class=\"translation-block\">Chances are, you don\u2019t. Outside of their immediate teammates, people are rarely familiar with what individuals in other departments are doing.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Working in a cross-functional team changes that, as <strong>people from different departments work closely with those they have never even touched base with before<\/strong>. This, in turn, creates a better cross-functional alignment.&nbsp;<\/p>\n\n\n\n<h3 id=\"benefit-5-improved-communication\" class=\"wp-block-heading translation-block\">Benefit #5: Improved communication&nbsp;<\/h3>\n\n\n\n<p class=\"translation-block\">A necessity in all cross-functional teams is <a href=\"https:\/\/pumble.com\/learn\/communication\/effective-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">effective communication<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Such teams have members who come from different backgrounds and have had different experiences, which is why they need to have <strong>amazing <\/strong><a href=\"https:\/\/pumble.com\/learn\/communication\/communication-skills\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>communication skills<\/strong><\/a><strong> to communicate their point of view, opinions, solutions, and disagreements<\/strong> in a transparent and <a href=\"https:\/\/cake.com\/blog\/respectful-communication-in-the-workplace\/\" target=\"_blank\" rel=\"noreferrer noopener\">respectful manner<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">This is a benefit of cross-functional collaboration that shouldn\u2019t be overlooked \u2014 being in a cross-functional team makes people better, more <a href=\"https:\/\/pumble.com\/learn\/communication\/skills-of-effective-communicators\/\" target=\"_blank\" rel=\"noreferrer noopener\">effective communicators<\/a>, which makes them more versatile team members.<\/p>\n\n\n\n<p class=\"translation-block\">\n<div class=\"banner banner-dark pumble-gradient-features\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <h2 class=\"translation-block text-2xl !mb-4\">Free collaboration app for remote teams<\/h2>\n        <p class=\"translation-block !text-sm\">Strengthen your business communication and collaboration processes with Pumble.<\/p>\n\n        <div class=\"banner-buttons d-flex space-x-4 translation-block\">\n            <a class=\"rounded-md px-6 py-2 bg-white\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\/solutions\/remote-work\" target=\"_blank\">Learn more<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/features@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/features.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    <\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"translation-block\">\ud83c\udf93 <strong>Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">Since not everyone has the opportunity to work in a cross-functional team and improve their communication skills through that experience, here are the other ways you can ensure your teammates have top-notch communication skills:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/learn\/communication\/improve-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Improve Team Communication<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h3 id=\"benefit-6-improved-business-agility\" class=\"wp-block-heading translation-block\">Benefit #6: Improved business agility<\/h3>\n\n\n\n<p class=\"translation-block\">Cross-functional teams don\u2019t have the hindrance of waiting for inter-departmental communication to go through the entire cycle. So, because of their structure, <strong>they are able to move quickly<\/strong>.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Meanwhile, thanks to the versatility of skills and knowledge among team members, these teams can also come up with innovative solutions \u2014 something that\u2019s beneficial for every business.<\/p>\n\n\n\n<p class=\"translation-block\">However, it\u2019s important to note that not all organizations see benefits from employing cross-functional teams. In fact, in some cases, functional diversity may negatively impact performance.<\/p>\n\n\n\n<p class=\"translation-block\">Continuing on, the results a team accomplishes vary according to company size, its internal infrastructure, and the industry it belongs to. In addition, implementing effective company structures, practices, and procedures requires a lot of effort.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">\n<div class=\"banner banner-dark pumble-gradient-landing-2\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <h2 class=\"translation-block text-2xl !mb-4\">Power your team communication and collaboration with Pumble<\/h2>\n        <p class=\"translation-block !text-sm\">Boost productivity and empower your team with an all-in-one communication app.<\/p>\n\n        <div class=\"banner-buttons d-flex space-x-4 translation-block\">\n            <a class=\"rounded-md px-6 py-2 bg-white\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\/solutions\/remote-work\" target=\"_blank\">Learn more<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/landing-2@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/landing-2.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    <\/p>\n\n\n\n<h2 id=\"what-are-the-characteristics-of-an-effective-cross-functional-team\" class=\"wp-block-heading translation-block\">What are the characteristics of an effective cross-functional team?<\/h2>\n\n\n\n<p class=\"translation-block\">How do we know whether the newly formed XFN partnership in a team will be effective?&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">To answer this question, we have to take a closer look at the features of high-performing cross-departmental teams. <strong>The more of these characteristics a team has, the more likely it is to be successful<\/strong>.<\/p>\n\n\n\n<h3 id=\"characteristic-1-permanence\" class=\"wp-block-heading translation-block\">Characteristic #1: Permanence<\/h3>\n\n\n\n<p class=\"translation-block\">As a general rule, <strong>permanent and long-term cross-functional teams have a better chance of success<\/strong>.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">If a team is temporary, the organization may not see the value in improving the team members\u2019 work setting or <a href=\"https:\/\/pumble.com\/blog\/positive-work-environment\/\" target=\"_blank\" rel=\"noreferrer noopener\">creating a positive work environment<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">When a company knows that a team will be disbanded as soon as it finishes a project, it makes the company much less likely to assign significant resources to it.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">So, when a cross-functional team becomes permanent, management cannot ignore their requests for better work conditions.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">In the long run, the investments an organization makes to enhance work conditions and <a href=\"https:\/\/pumble.com\/blog\/psychological-safety\/\" target=\"_blank\" rel=\"noreferrer noopener\">improve psychological safety<\/a> for a cross-functional team will pay off through improved performance.<\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"translation-block\">\ud83c\udf93 <strong>Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">Not investing enough resources into your cross-functional team may lead to poor performance. To find out other factors that can contribute to this, read the following guide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/learn\/collaboration\/poor-team-performance\/\" target=\"_blank\" rel=\"noreferrer noopener\">What Makes Teams Perform Poorly<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<p class=\"custom-btn translation-block\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Ensure top team performance \u2014 align your goals on Pumble<\/a><\/p>\n\n\n\n<h3 id=\"characteristic-2-clear-compelling-and-challenging-goals\" class=\"wp-block-heading translation-block\">Characteristic #2: Clear, compelling, and challenging goals<\/h3>\n\n\n\n<p class=\"translation-block\">Time and time again, <a href=\"https:\/\/www.diva-portal.org\/smash\/get\/diva2:1434311\/FULLTEXT01.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">studies have shown<\/a> that cross-functional teams perform better when they have:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Clearly set goals <\/strong>and<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Moderate challenges<\/strong>.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">Without clear goals, people lack motivation. In contrast, with clear goals, they know what to strive for without falling into the trap of <a href=\"https:\/\/pumble.com\/blog\/miscommunication-in-the-workplace\/\" target=\"_blank\" rel=\"noreferrer noopener\">miscommunication in the workplace<\/a>.<\/p>\n\n\n\n<p class=\"translation-block\">At the same time, it\u2019s vital that project objectives aren\u2019t too easy to achieve \u2014 as not enough stimulation leads to people getting bored \u2014 nor too difficult. Difficult or unachievable challenges might lead to <a href=\"https:\/\/psycnet.apa.org\/record\/2015-33304-004\" target=\"_blank\" rel=\"noreferrer noopener\">employee disengagement<\/a> \u2014 team members might distance themselves from the team objectives.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">So, balance is key.<\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"translation-block\">\ud83c\udf93 <strong>Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">Setting clear goals that strike the perfect balance between too easy and too difficult is a huge burden for many team leads and managers. To help you out, we wrote an entire guide on setting goals for your team:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/blog\/smart-goals-for-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Define S.M.A.R.T. Goals for Workplace Communication<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h3 id=\"characteristic-3-positive-climate\" class=\"wp-block-heading translation-block\">Characteristic #3: Positive climate<\/h3>\n\n\n\n<p class=\"translation-block\">High-performing cross-functional teams prioritize a positive work climate, placing value on the individual well-being of team members.<\/p>\n\n\n\n<p class=\"translation-block\">For example, some leaders \u2014 especially those employing a pacesetting <a href=\"https:\/\/pumble.com\/blog\/leadership-styles\/\" target=\"_blank\" rel=\"noreferrer noopener\">leadership style<\/a> \u2014 may decide that creating a sense of urgency emphasizes the importance of a project. However, that also creates tension, which leads to more conflict among team members.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">In contrast, others \u2014 like a <a href=\"https:\/\/pumble.com\/blog\/laissez-faire-leadership\/\" target=\"_blank\" rel=\"noreferrer noopener\">laissez-faire leader<\/a>, for example \u2014 may be too lax about rules. That leads to employees not taking the project seriously, making it hard to get anything done.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">A relaxed yet professional approach seems to work best for efficient cross-functional teams.<\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"translation-block\">\ud83c\udf93 <strong>Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">Positive climate is just one of many key factors that contribute to great and effective team collaboration. To find out what the others are, read this guide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/learn\/collaboration\/elements\/\" target=\"_blank\" rel=\"noreferrer noopener\">Key Elements of (Good) Team Collaboration<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h3 id=\"characteristic-4-empowerment\" class=\"wp-block-heading translation-block\">Characteristic #4: Empowerment<\/h3>\n\n\n\n<p class=\"translation-block\">Empowered team members, who are given a certain sense of autonomy when it comes to making decisions about a project, show more commitment to reaching the company objectives, <a href=\"https:\/\/www.researchgate.net\/publication\/368449588_Employee_Empowerment_A_Strategy_for_Optimizing_Employee_Performance\" target=\"_blank\" rel=\"noreferrer noopener\">research shows<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">What\u2019s more, they also have higher levels of job satisfaction, which can lead to up to <strong>14% difference in employee productivity<\/strong>, according to <a href=\"https:\/\/www.gallup.com\/workplace\/236366\/right-culture-not-employee-satisfaction.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">Gallup<\/a>.<\/p>\n\n\n\n<p class=\"translation-block\">Additionally, the speed of development increases with the level of freedom and responsibility team members have. Allowing teams to execute decisions reduces the time it takes to make decisions, solve problems, and take action.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">So, <strong>collaboration grows when teams are allowed to make their own rules and procedures<\/strong>.<\/p>\n\n\n\n<h3 id=\"characteristic-5-exemplary-leadership\" class=\"wp-block-heading translation-block\">Characteristic #5: Exemplary leadership<\/h3>\n\n\n\n<p class=\"translation-block\">Typically, leaders of productive cross-functional teams do not take direct action to help finish the project.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Instead, <strong>cross-functional leadership <\/strong><strong><em>enables<\/em><\/strong><strong> the development process<\/strong> \u2014 they provide boundaries, but also freedom and autonomy when it comes to decision-making.<\/p>\n\n\n\n<p class=\"translation-block\">Another way leaders enable collaboration is by implementing a <a href=\"https:\/\/pumble.com\/blog\/participative-leadership\/\" target=\"_blank\" rel=\"noreferrer noopener\">participatory style of leadership<\/a>, where team members are expected to share some of the leadership roles.<\/p>\n\n\n\n<p class=\"translation-block\">This <a href=\"https:\/\/www.diva-portal.org\/smash\/get\/diva2:1687886\/FULLTEXT01.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">shared leadership is vital<\/a> for navigating the complexities of cross-functional teams, as it gives employees the freedom to explore, discuss, and challenge ideas about what technologies to pursue or which problems to solve.&nbsp;<\/p>\n\n\n\n<h3 id=\"characteristic-6-support-from-senior-management\" class=\"wp-block-heading translation-block\">Characteristic #6: Support from senior management<\/h3>\n\n\n\n<p class=\"translation-block\">Support from senior management can be critical to the success of a team. In fact, it\u2019s so critical that it justifies a strategic effort for senior managers to show more support for cross-functional teams by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">Demonstrating commitment,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">Helping the team to surmount obstacles, and&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">Providing encouragement.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 id=\"characteristic-7-excellent-communication\" class=\"wp-block-heading translation-block\">Characteristic #7: Excellent communication<\/h3>\n\n\n\n<p class=\"translation-block\">Arguably, the most important characteristic of successful cross-functional teams is effective communication.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">We see <a href=\"https:\/\/pumble.com\/learn\/communication\/communication-importance\/#An_example_of_good_team_communication\" target=\"_blank\" rel=\"noreferrer noopener\">many benefits<\/a> from team members communicating with high levels of trust, honesty, and respect for each other, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">Improved mutual understanding;<\/li>\n\n\n\n<li class=\"translation-block\">Better collaboration;<\/li>\n\n\n\n<li class=\"translation-block\">Increased productivity;<\/li>\n\n\n\n<li class=\"translation-block\">Increased creativity;<\/li>\n\n\n\n<li class=\"translation-block\">Increased adaptability to change;<\/li>\n\n\n\n<li class=\"translation-block\">More effective problem solving;<\/li>\n\n\n\n<li class=\"translation-block\">Improved employee morale;<\/li>\n\n\n\n<li class=\"translation-block\">More successful conflict resolution;<\/li>\n\n\n\n<li class=\"translation-block\">Improved trust;<\/li>\n\n\n\n<li class=\"translation-block\">Certified future input.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">So, <strong>good communication should be a priority within cross-functional teams<\/strong>. Even if all other technical requirements are fulfilled, the lack of proper communication can still bring the entire endeavor down.<\/p>\n\n\n\n<p class=\"translation-block\">\n<div class=\"banner banner-dark pumble-gradient-default\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <h2 class=\"translation-block text-2xl !mb-4\">Improve team communication<\/h2>\n        <p class=\"translation-block !text-sm\">Simplify your work with Pumble, the all-in-one communication app.<\/p>\n\n        <div class=\"banner-buttons d-flex space-x-4 translation-block\">\n            <a class=\"rounded-md px-6 py-2 bg-white\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\/solutions\/remote-work\" target=\"_blank\">Learn more<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-right \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/default@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/default.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    <\/p>\n\n\n\n<h2 id=\"what-are-the-main-challenges-of-cross-functional-collaboration\" class=\"wp-block-heading translation-block\">What are the main challenges of cross-functional collaboration?<\/h2>\n\n\n\n<p class=\"translation-block\">Ideally, a cross-functional team will tick all the boxes on the imaginary \u201ccharacteristics\u201d sheet. However, many teams don\u2019t, which is why they find themselves facing specific challenges.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Let\u2019s get into the specifics of each of those challenges and later see what cross-functional teams can do to overcome them.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1300\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Challenges-faced-by-cross-functional-teams-and-their-solutions-1-min.png\" alt=\"Challenges faced by cross-functional teams and their solutions\" class=\"wp-image-4462\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Challenges-faced-by-cross-functional-teams-and-their-solutions-1-min.png 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Challenges-faced-by-cross-functional-teams-and-their-solutions-1-min-277x300.png 277w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Challenges-faced-by-cross-functional-teams-and-their-solutions-1-min-945x1024.png 945w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Challenges-faced-by-cross-functional-teams-and-their-solutions-1-min-768x832.png 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Challenges-faced-by-cross-functional-teams-and-their-solutions-1-min-11x12.png 11w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 id=\"challenge-1-difficulty-scheduling-meetings\" class=\"wp-block-heading translation-block\">Challenge #1: Difficulty scheduling meetings<\/h3>\n\n\n\n<p class=\"translation-block\">When we account for different <a href=\"https:\/\/pumble.com\/blog\/hybrid-remote-work-models\/\" target=\"_blank\" rel=\"noreferrer noopener\">types of work models<\/a>, such as remote and hybrid work, scheduling meetings gets a little bit more complex.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Scheduling meetings for <a href=\"https:\/\/pumble.com\/blog\/distributed-teams\/\" target=\"_blank\" rel=\"noreferrer noopener\">distributed teams<\/a> with team members in different time zones can lead to <strong>misunderstanding, confusion, and frustrated people<\/strong> sitting alone in a video conference scheduled to start in an hour or two.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">In addition, meeting times are usually adjusted to the needs of team leaders, due to their place in the workplace hierarchy.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Dealing with this challenge includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">Adjusting to the needs of the entire team,<\/li>\n\n\n\n<li class=\"translation-block\">Always taking time zones into consideration, and<\/li>\n\n\n\n<li class=\"translation-block\">Maintaining flexibility when it comes to scheduling.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"747\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Example-of-a-team-having-difficulty-setting-up-a-meeting-min.png\" alt=\"Example of a team having difficulty setting up a meeting in a distributed cross-functional team shown on Pumble, a team communication app\n\" class=\"wp-image-4449\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Example-of-a-team-having-difficulty-setting-up-a-meeting-min.png 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Example-of-a-team-having-difficulty-setting-up-a-meeting-min-300x187.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Example-of-a-team-having-difficulty-setting-up-a-meeting-min-1024x637.png 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Example-of-a-team-having-difficulty-setting-up-a-meeting-min-768x478.png 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Example-of-a-team-having-difficulty-setting-up-a-meeting-min-18x12.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">Example of a team having difficulty setting up a meeting in a distributed cross-functional team shown on Pumble, a team communication app\n<\/figcaption><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"custom-btn translation-block\"><a href=\"https:\/\/pumble.com\/register\" data-type=\"page\" data-id=\"219\" target=\"_blank\" rel=\"noreferrer noopener\">Schedule meetings easily over Pumble<\/a><\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"translation-block\">\ud83c\udf93 <strong>Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">To find out how you can help your team work flawlessly across time zones, take a look at this post:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/blog\/working-across-time-zones\/\" target=\"_blank\" rel=\"noreferrer noopener\">Best Team Practices When Working Across Time Zones<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h3 id=\"challenge-2-different-priorities-and-goals\" class=\"wp-block-heading translation-block\">Challenge #2: Different priorities and goals<\/h3>\n\n\n\n<p class=\"translation-block\">Next, we have situations where people have different functional priorities and objectives. The first issue can be attributed mostly to a <strong>lack of communication between different teams<\/strong>, as a result of not having a centralized communication system.<\/p>\n\n\n\n<p class=\"translation-block\">Likewise, a lack of communication combined with ambiguous goals makes for misinterpreted objectives. Due to the limited duration of the project team, employees rarely have the time to resolve their different ways of thinking, so their efforts often become incoherent.<\/p>\n\n\n\n<p class=\"translation-block\">Overcoming this particular challenge isn\u2019t easy, but it can be done via:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Clear communication<\/strong> \u2014 <a href=\"https:\/\/pumble.com\/blog\/transparent-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">Transparent communication<\/a> can help team members <a href=\"https:\/\/pumble.com\/blog\/connect-remote-team\/\" target=\"_blank\" rel=\"noreferrer noopener\">stay connected<\/a>.&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>A centralized communication tool <\/strong>\u2014 A <a href=\"https:\/\/pumble.com\/team-communication-app\" target=\"_blank\" rel=\"noreferrer noopener\">communication tool like Pumble<\/a> that streamlines communication allows all members to quickly and easily communicate and adjust their goals and expectations.&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Shared ownership<\/strong> \u2014 When team members feel equally accountable for project objectives, they\u2019ll be more inclined to have aligned goals.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"custom-btn translation-block\"><a href=\"https:\/\/pumble.com\/register\" data-type=\"page\" data-id=\"219\" target=\"_blank\" rel=\"noreferrer noopener\">Communicate and set goals over Pumble<\/a><\/p>\n\n\n\n<h3 id=\"challenge-3-lack-of-trust\" class=\"wp-block-heading translation-block\">Challenge #3: Lack of trust<\/h3>\n\n\n\n<p class=\"translation-block\">The lack of trust in cross-functional teams comes from putting people with no previous acquaintances in a high-pressure environment.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">This results in great discomfort for the team members who do not feel secure enough to freely communicate with each other. As a result, teams try to <a href=\"https:\/\/www.forbes.com\/councils\/forbestechcouncil\/2021\/02\/25\/cracking-the-code-on-cross-functional-teams\/?streamIndex=0\" target=\"_blank\" rel=\"noreferrer noopener\">escape the discomfort<\/a> by lowering standards to finish the project early, effectively escaping the situation.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Building trust in teams takes time, but you can start by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Working on <\/strong><a href=\"https:\/\/pumble.com\/blog\/virtual-team-bonding-activities\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>team bonding<\/strong><\/a> \u2014 Creating opportunities for the team members to get to know each other and create a bond will go a long way.<\/li>\n\n\n\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/learn\/collaboration\/team-conflict\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Resolving conflict<\/strong><\/a><strong> through dialogue<\/strong> \u2014 Letting conflicts simmer by not addressing them is never a good idea.<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Embracing overcommunication<\/strong> \u2014 Teams with a lot of members from different departments can\u2019t afford a lack of communication, which is why they should <a href=\"https:\/\/pumble.com\/blog\/overcommunication\/\" target=\"_blank\" rel=\"noreferrer noopener\">learn to overcommunicate<\/a>.&nbsp;<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"translation-block\">\ud83c\udf93 <strong>Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">Building trust in a team isn\u2019t easy, especially when the team is functioning fully remotely. To get the best tips on how to build trust in your team, check out this post:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/blog\/building-trust-in-virtual-teams\/\" target=\"_blank\" rel=\"noreferrer noopener\">Building Trust in Virtual Teams: 18 Behaviors to Nurture Remote Teams<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h3 id=\"challenge-4-communication-silos\" class=\"wp-block-heading translation-block\">Challenge #4: Communication silos<\/h3>\n\n\n\n<p class=\"translation-block\">Due to their nature \u2014 being made up of people from different functional units \u2014 cross-functional teams run an <strong>increased risk of developing intra-team silos<\/strong>.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">For example, engineers might find it hard to work with designers, as they have distinctly different approaches to work.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">So, in a cross-functional team, they may resort to keeping to themselves, creating the infamous silos. This was true even before the COVID-19 pandemic but is especially pertinent now with many companies taking the remote-first approach, which limits opportunities for collaboration.<\/p>\n\n\n\n<p class=\"translation-block\">To ensure all team members are collaborating without creating silos, you should:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">Set specific goals that require everyone\u2019s effort,<\/li>\n\n\n\n<li class=\"translation-block\">Use a centralized collaboration tool to avoid <a href=\"https:\/\/pumble.com\/blog\/grapevine-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">grapevine communication<\/a>, and<\/li>\n\n\n\n<li class=\"translation-block\">Provide feedback and encourage others to give feedback to their peers.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">\n<div class=\"banner banner-light pumble-gradient-templates\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <h2 class=\"translation-block text-2xl !mb-4\">Communication made easy<\/h2>\n        <p class=\"translation-block !text-sm\">Make communication simple and effective. Get things done easily. Try Pumble.<\/p>\n\n        <div class=\"banner-buttons d-flex space-x-4 translation-block\">\n            <a class=\"rounded-md px-6 py-2 bg-white\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\/solutions\/remote-work\" target=\"_blank\">Learn more<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/templates@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/templates.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    <\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"translation-block\">\ud83c\udf93 <strong>Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">To find out more about strategies you can use to deal with silos, check out this article:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/blog\/break-down-team-silos\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Break Down Team Silos and Improve Collaboration<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h3 id=\"challenge-5-lack-of-recognition\" class=\"wp-block-heading translation-block\">Challenge #5: Lack of recognition<\/h3>\n\n\n\n<p class=\"translation-block\">When employees feel like they lack adequate rewards and recognition for their efforts, they have no incentive to perform to the best of their ability.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Therefore, when team collaboration is encouraged but not appropriately rewarded, employees may feel like it is too much effort with little in return.<\/p>\n\n\n\n<p class=\"translation-block\">Dealing with the issues that arise from lack of recognition is somewhat simple \u2014 always ensure you <strong>provide both individual and group <\/strong><a href=\"https:\/\/pumble.com\/blog\/employee-recognition\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>recognition<\/strong><\/a><strong> and encourage people to be accountable for their work<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"713\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/A-manager-of-a-cross-functional-team-provides-both-group-and-individual-recognition-min.png\" alt=\"A manager of a cross-functional team provides both group and individual recognition in Pumble, a team collaboration app\n\" class=\"wp-image-4450\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/A-manager-of-a-cross-functional-team-provides-both-group-and-individual-recognition-min.png 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/A-manager-of-a-cross-functional-team-provides-both-group-and-individual-recognition-min-300x178.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/A-manager-of-a-cross-functional-team-provides-both-group-and-individual-recognition-min-1024x608.png 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/A-manager-of-a-cross-functional-team-provides-both-group-and-individual-recognition-min-768x456.png 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/A-manager-of-a-cross-functional-team-provides-both-group-and-individual-recognition-min-18x12.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">A manager of a cross-functional team provides both group and individual recognition in Pumble, a team collaboration app\n<\/figcaption><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"custom-btn translation-block\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Show recognition and give praise over Pumble<\/a><\/p>\n\n\n\n<h3 id=\"challenge-6-complexity-of-the-leaders-role\" class=\"wp-block-heading translation-block\">Challenge #6: Complexity of the leader\u2019s role<\/h3>\n\n\n\n<p class=\"translation-block\">Due to the complexity of the team leader\u2019s role, it is probably best to employ someone with <strong>proven skills in leading multidisciplinary teams<\/strong> who can support all team members because they can easily distinguish their strengths and weaknesses.<\/p>\n\n\n\n<p class=\"translation-block\">A leader with little previous experience may find it difficult to juggle the needs of employees from different functional areas. Also, they may have a hard time outlining tasks and combining the efforts of all team members into a productive system.<\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"translation-block\">\ud83c\udf93 <strong>Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">If you\u2019re just starting out in the managerial field and are worried about not doing right by your team, check out this post:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/blog\/how-to-be-a-good-manager\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Be a Good Manager: Qualities, Benefits and Expert Tips<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h3 id=\"challenge-7-lack-of-effective-communication\" class=\"wp-block-heading translation-block\">Challenge #7: Lack of (effective) communication<\/h3>\n\n\n\n<p class=\"translation-block\">There are numerous <a href=\"https:\/\/pumble.com\/learn\/communication\/communication-barriers\/\" target=\"_blank\" rel=\"noreferrer noopener\">barriers to effective communication<\/a>, stemming from reasons such as physical limitations, emotional and cultural barriers, differences in personality, etc.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">In cross-functional teams, these lead to misunderstandings, frustration, and tension in the workplace.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">But, most importantly, poor or <a href=\"https:\/\/pumble.com\/blog\/negative-and-positive-communication-in-the-workplace\/\" target=\"_blank\" rel=\"noreferrer noopener\">negative communication<\/a> hinders accomplishing the goals the team was created to achieve in the first place. This means that the quality of communication between team members can make or break the entire project.<\/p>\n\n\n\n<p class=\"translation-block\">Some research on <a href=\"https:\/\/www.researchgate.net\/publication\/364593757_Staying_Apart_to_Work_Better_Together_Team_Structure_in_Cross-Functional_Teams\" target=\"_blank\" rel=\"noreferrer noopener\">team structure in cross-functional teams<\/a> shows that there\u2019s a correlation between communication and group size.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Namely, small cross-functional teams should increase communication to facilitate creative problem solving, while big teams should try not to overcommunicate so as not to <a href=\"https:\/\/pumble.com\/blog\/avoid-information-overload-remote-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">overload the team members<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">However, either way, team communication needs to be <em>effective<\/em>.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">\n<div class=\"banner banner-dark pumble-gradient-landing-3\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <h2 class=\"translation-block text-2xl !mb-4\">Power your team communication with Pumble<\/h2>\n        <p class=\"translation-block !text-sm\">Boost productivity and empower your team with an all-in-one communication app.<\/p>\n\n        <div class=\"banner-buttons d-flex space-x-4 translation-block\">\n            <a class=\"rounded-md px-6 py-2 bg-white\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\/solutions\/remote-work\" target=\"_blank\">Learn more<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-bottom \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/landing-3@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/landing-3.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    <\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"translation-block\">\ud83c\udf93 <strong>Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">Ensuring proper communication in cross-functional teams requires a lot of planning. To see how best to plan out the internal communication of your team, read this article:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/learn\/communication\/planning-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">Internal Communication Planning (+ Templates)<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h2 id=\"improving-xfn-teams-10-best-tips-and-examples\" class=\"wp-block-heading translation-block\">Improving XFN teams \u2014 10 best tips and examples<\/h2>\n\n\n\n<p class=\"translation-block\">Overcoming the challenges cross-functional teams face isn\u2019t simple. However, we came up with the best 10 tips and concrete examples of how you can ensure your cross-functional initiatives don\u2019t fail.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Let\u2019s take a look.&nbsp;<\/p>\n\n\n\n<h3 id=\"tip-1-select-the-right-team-members\" class=\"wp-block-heading translation-block\">Tip #1: Select the right team members<\/h3>\n\n\n\n<p class=\"translation-block\">Selecting the right team members is the first critical step to establishing successful cross-divisional collaboration.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">We asked <a href=\"https:\/\/www.linkedin.com\/in\/michele-olivier\/\" target=\"_blank\" rel=\"noreferrer noopener\">Michele Olivier<\/a>, Principal Consultant and Founder of O&amp;H Consulting, for some advice on how to select these kinds of employees and where you can go wrong. In her opinion, a cross-functional team needs people who can work well with others, rather than representatives of all departments.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-columns pro-blockquote is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"345\" height=\"345\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1.png\" alt=\"Michele Olivier \" class=\"wp-image-4455\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1.png 345w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1-300x300.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1-150x150.png 150w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1-12x12.png 12w\" sizes=\"auto, (max-width: 345px) 100vw, 345px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"translation-block\"><em>\u201cFirst off, what many employers do right now is to have representatives from all the different areas meet with the candidate and assess how they would work with them. This results in a lot of interviews, and not very much unique information. What\u2019s needed is a candidate who can seamlessly work cross-functionally and engage with stakeholders \u2014 internal and external. Having every department weigh in doesn\u2019t really establish that.\u201d<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"translation-block\">She continues to break down the term <em>\u201ccross-functional collaboration\u201d <\/em>into several more easily measured components:<\/p>\n\n\n\n<div class=\"wp-block-columns pro-blockquote is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"345\" height=\"345\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1.png\" alt=\"Michele Olivier\" class=\"wp-image-4455\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1.png 345w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1-300x300.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1-150x150.png 150w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1-12x12.png 12w\" sizes=\"auto, (max-width: 345px) 100vw, 345px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><em>\u201cAn ability to communicate complex ideas simply and in a language understood by all,<\/em><\/li>\n\n\n\n<li class=\"translation-block\"><em>Questioning skills with a willingness to ask enough questions to really understand the needs and process of an unfamiliar area,<\/em><\/li>\n\n\n\n<li class=\"translation-block\"><em>Being able to motivate\/coach people not within your line of report, and<\/em><\/li>\n\n\n\n<li class=\"translation-block\"><em>A willingness to admit their mistakes and change course.\u201d<\/em><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"translation-block\">The other precondition for successful collaboration you should take care of is that <strong>all necessary functional areas of the company are represented in correct proportions<\/strong>. This means that you should find a balance between too many people doing the same thing and stepping on each other\u2019s toes and on the other hand, people burning out trying to achieve unrealistic goals.<\/p>\n\n\n\n<h4 id=\"example-of-selecting-the-right-team-members\" class=\"wp-block-heading translation-block\">Example of selecting the right team members&nbsp;<\/h4>\n\n\n\n<p class=\"translation-block\">Kayla, a hiring manager, has the choice between hiring two designers with equally impressive resumes. Where she makes the decision is when comparing interview questions aimed at assessing how open-minded they are. One candidate expressed a defiant attitude when asked about admitting mistakes, so Kayla chooses the other, more agreeable candidate.<\/p>\n\n\n\n<h3 id=\"tip-2-provide-appropriate-training\" class=\"wp-block-heading translation-block\">Tip #2: Provide appropriate training<\/h3>\n\n\n\n<p class=\"translation-block\">All teams can benefit from providing appropriate training for their members. You should try to <strong>provide all necessary resources needed to demonstrate methods and tools team members can use during their work<\/strong>.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">By this, we mean both the technical side of things and the instructions on how to handle interpersonal conflict and communication. This way, you prepare employees for the challenges they can expect to face.<\/p>\n\n\n\n<h4 id=\"example-of-providing-appropriate-training\" class=\"wp-block-heading translation-block\">Example of providing appropriate training&nbsp;<\/h4>\n\n\n\n<p class=\"translation-block\">Angela is a newly hired agent in customer support at a SaaS company. During her first week, she undergoes thorough training on how to use the technologies her company uses internally. This includes instructions on how to use project management software, online workspaces, and time tracking software.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Next, she is introduced to the product the company hosts. And finally, Angela goes through meetups with HR, to get familiar with how to handle conflict, and who to come to if she needs help. She is now fit to independently deal with her responsibilities.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"609\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/An-agenda-for-the-first-week-of-work-in-a-new-cross-departmental-team-shared-on-Pumble-min.png\" alt=\"An agenda for the first week of work in a new cross-departmental team shared on Pumble, a team collaboration app\n\" class=\"wp-image-4451\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/An-agenda-for-the-first-week-of-work-in-a-new-cross-departmental-team-shared-on-Pumble-min.png 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/An-agenda-for-the-first-week-of-work-in-a-new-cross-departmental-team-shared-on-Pumble-min-300x152.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/An-agenda-for-the-first-week-of-work-in-a-new-cross-departmental-team-shared-on-Pumble-min-1024x520.png 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/An-agenda-for-the-first-week-of-work-in-a-new-cross-departmental-team-shared-on-Pumble-min-768x390.png 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/An-agenda-for-the-first-week-of-work-in-a-new-cross-departmental-team-shared-on-Pumble-min-18x9.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">An agenda for the first week of work in a new cross-departmental team shared on Pumble, a team collaboration app\n<\/figcaption><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"custom-btn translation-block\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Onboard and train employees over Pumble<\/a><\/p>\n\n\n\n<h3 id=\"tip-3-assign-an-experienced-leader\" class=\"wp-block-heading translation-block\">Tip #3: Assign an experienced leader<\/h3>\n\n\n\n<p class=\"translation-block\">A person with experience in multidisciplinary teams will be more effective for cross-functional collaboration than a leader who\u2019s only ever led traditional teams.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">These people will find it easier to be <strong>proactive in ever-changing situations<\/strong>. They are ready to take an objective look at all the advantages and disadvantages of the development process, and to take steps to improve it.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">In short, experienced leaders have a more farsighted view of the production process, and are able to find solutions that fulfill company expectations.<\/p>\n\n\n\n<h4 id=\"example-of-assigning-an-experienced-leader\" class=\"wp-block-heading translation-block\">Example of assigning an experienced leader&nbsp;<\/h4>\n\n\n\n<p class=\"translation-block\">Austin was the initial team leader of a team in charge of product design. Unfortunately, he had issues with coordinating team members, leading to not finishing an important project on time and losing a long-term client.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">With this in mind, the company assigns Jason as the new team leader. Jason has plenty of proven experience in leading teams responsible for new product development. He also switched careers at some point, which gives him the ability to view issues from different perspectives and be much more organized and productive.<\/p>\n\n\n\n<h3 id=\"tip-4-set-clear-organizational-objectives\" class=\"wp-block-heading translation-block\">Tip #4: Set clear organizational objectives<\/h3>\n\n\n\n<p class=\"translation-block\">Establishing clear organizational goals provides a common frame of reference for the team. Having set objectives helps structure tasks and creates boundaries to their accomplishment.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">When it comes to boundaries, we specifically mean:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Defined deadlines for project completion,&nbsp;<\/strong><\/li>\n\n\n\n<li class=\"translation-block\"><strong>A set appraisal schedule, <\/strong>and<\/li>\n\n\n\n<li class=\"translation-block\"><strong>A meeting schedule<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">You can do this by employing the <a href=\"https:\/\/pumble.com\/blog\/strategic-leadership\/\" target=\"_blank\" rel=\"noreferrer noopener\">principles of strategic leadership<\/a> and shifting priority from tactics to strategy, and from output to outcome.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">This lets the employees feel more involved and creates a better environment for collaboration.<\/p>\n\n\n\n<h4 id=\"example-of-setting-clear-organizational-objectives\" class=\"wp-block-heading translation-block\">Example of setting clear organizational objectives<\/h4>\n\n\n\n<p class=\"translation-block\">A new start-up has only one objective:&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\"><em>\u201cDevelop a competitive product in our niche with as few resources as possible.\u201d&nbsp;<\/em><\/p>\n\n\n\n<p class=\"translation-block\">All other internal processes and structures are organized around this principle. So, the employees always know to emphasize affordable solutions and eliminate all unnecessary expenses.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">In addition, they are guided to focus on products and services with proven market value, so innovativeness is somewhat limited. This practice extends to the hiring process, as they look for fewer, but more experienced employees.<\/p>\n\n\n\n<p class=\"custom-btn translation-block\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Communicate objectives and goals over Pumble<\/a><\/p>\n\n\n\n<h3 id=\"tip-5-create-key-performance-indicators\" class=\"wp-block-heading translation-block\">Tip #5: Create key performance indicators<\/h3>\n\n\n\n<p class=\"translation-block\">An effective way of tracking performance is creating key performance indicators (KPIs). KPIs are strategic goals expressed in measurable values. They are an objective means of measuring collaboration.<\/p>\n\n\n\n<p class=\"translation-block\">Some of the KPIs focus on measuring financial performance \u2014 for example, <em>Net Profit<\/em> or the <em>Revenue Growth Rate<\/em>.<\/p>\n\n\n\n<p class=\"translation-block\">Others pay attention to client feedback, by measuring the <em>Customer Satisfaction Score<\/em> or tracking the <em>Net Promoter Score<\/em>.<\/p>\n\n\n\n<h4 id=\"example-of-using-kpis-to-measure-cross-functional-collaboration\" class=\"wp-block-heading translation-block\">Example of using KPIs to measure cross-functional collaboration<\/h4>\n\n\n\n<p class=\"translation-block\">Susan is a team leader for a cross-functional team put together to improve customer satisfaction. To measure the success the team has in reaching their goal, Susan decides to use the following KPIs:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">Customer Satisfaction Score,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">Client Retention Rate, and&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">Net Promoter Score.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">As for the effectiveness of the team, she decides to implement the <em>Employee Engagement Index, Employee Satisfaction Score<\/em>, as well as <em>Revenue Growth<\/em> rate to see how things progress on the financial side of things.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"translation-block\">\ud83c\udf93 <strong>Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">To get a more detailed insight into measuring collaboration with KPIs, visit our guide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/learn\/collaboration\/how-to-measure-collaboration\/\" target=\"_blank\" rel=\"noreferrer noopener\">Collaboration Metrics: How to Measure Collaboration in a Team<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h3 id=\"tip-6-use-boundary-objects\" class=\"wp-block-heading translation-block\">Tip #6: Use boundary objects<\/h3>\n\n\n\n<p class=\"translation-block\">To combat the difference between team members\u2019 deep knowledge, you can use so-called <a href=\"https:\/\/www.diva-portal.org\/smash\/get\/diva2:1709295\/FULLTEXT01.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">boundary objects<\/a> or tangible definitions. These objects are pragmatic representations used to inform multiple communities.<\/p>\n\n\n\n<p class=\"translation-block\">Boundary objects can be:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Concrete boundary objects or artifacts<\/strong> \u2014 stable and recognizable objects, used as containers of meaning to facilitate collaboration.&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Epistemic boundary objects or epistemic objects<\/strong> \u2014 fluid, incomplete, and constantly evolving to meet the needs of explaining the difference between knowledge among team members.&nbsp;<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"700\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Boundary-objects.png\" alt=\"A diagram for understanding boundary objects\n\" class=\"wp-image-4452\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Boundary-objects.png 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Boundary-objects-300x175.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Boundary-objects-1024x597.png 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Boundary-objects-768x448.png 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Boundary-objects-18x12.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">A diagram for understanding boundary objects\n<\/figcaption><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 id=\"example-of-using-boundary-objects\" class=\"wp-block-heading translation-block\">Example of using boundary objects<\/h4>\n\n\n\n<p class=\"translation-block\">Jake is a team leader in charge of getting a factory line up and running. He decides to use a boundary object to delineate to all team members what the expectations are.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">To do this, Jake believes the most efficient boundary object is a machine prototype that demonstrates the mechanisms at work. This prototype serves to bridge the gap between engineers and machine operators, establishing more successful collaboration.<\/p>\n\n\n\n<h3 id=\"tip-7-be-transparent-about-rewards-and-repercussions\" class=\"wp-block-heading translation-block\">Tip #7: Be transparent about rewards and repercussions<\/h3>\n\n\n\n<p class=\"translation-block\">Both rewards and repercussions are efficient ways of motivating employees. However, they work in different ways.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">With a reward in mind, people will push themselves to perform better. Likewise, when <em>\u201cpunishments\u201d<\/em> are overtly discussed, it <a href=\"https:\/\/www.sciencedirect.com\/science\/article\/pii\/S0022437523001214\" target=\"_blank\" rel=\"noreferrer noopener\">gives employees an incentive<\/a> to stay on the right path. This rule is simple but commonly overlooked.<\/p>\n\n\n\n<h4 id=\"example-of-reward-and-repercussion-transparency\" class=\"wp-block-heading translation-block\">Example of reward and repercussion transparency<\/h4>\n\n\n\n<p class=\"translation-block\">Kaytlin is an accountant, and she knows that if she misses another deadline to turn in her assignment, she will lose her opportunity for promotion until the next appraisal period. So, she works extra hard and tries to organize her time as efficiently as possible.<\/p>\n\n\n\n<p class=\"custom-btn translation-block\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Foster transparent communication with Pumble<\/a><\/p>\n\n\n\n<h3 id=\"tip-8-recognize-the-value-of-diversity-at-work\" class=\"wp-block-heading translation-block\">Tip #8: Recognize the value of diversity at work<\/h3>\n\n\n\n<p class=\"translation-block\">Here we have two different kinds of diversity in mind \u2014 one is the diversity of people and the other is functional diversity.<\/p>\n\n\n\n<p class=\"translation-block\">When it comes to the diversity of people, it is important to take a stance about discriminating against people according to their race, gender, and sexuality. You should make sure that the workplace is welcoming to all kinds of people.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">The other kind of diversity is the functional diversity of cross-functional groups. When many functional units are represented in a team, there is an increase in the variety of available information.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Therefore, team members are provided with the chance to view the project from multiple perspectives.<\/p>\n\n\n\n<h4 id=\"example-of-hiring-a-diverse-team\" class=\"wp-block-heading translation-block\">Example of hiring a diverse team<\/h4>\n\n\n\n<p class=\"translation-block\">Craig is a Talent Acquisition manager who decided to try an experimental approach to hiring a diverse team. To prevent bias, he publishes a job opening but requests that candidates exclude any information (including name and pictures) that can reveal their age, gender, race, or sexuality. He then asks the candidates who fit the requirements to complete a task.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Once he selects the people with the skills to successfully finish the assignment, the pool of candidates is significantly smaller. Only then does Craig invite the candidates to in-person meetings and video conferences. As a result, he is sure his personal bias had minimal effect on the person he selects for the job.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"translation-block\">\ud83c\udf93 <strong>Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">To help you get your teams as diverse as possible, we prepared a guide that will lend a helping hand. Check it out:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/blog\/diversity-in-communications\/\" target=\"_blank\" rel=\"noreferrer noopener\">A Guide to Diversity, Equity, and Inclusion in Workplace Communications<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h3 id=\"tip-9-build-a-common-identity\" class=\"wp-block-heading translation-block\">Tip #9: Build a common identity<\/h3>\n\n\n\n<p class=\"translation-block\">Fostering a common identity \u2014 the \u201cwe\u201d in a team \u2014 has many benefits. First of all, the sense of unity gives people motivation to put in extra effort to accomplish team goals.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">To best accomplish this, implement a <a href=\"https:\/\/www.sciencedirect.com\/science\/article\/abs\/pii\/S0148296318303710\" target=\"_blank\" rel=\"noreferrer noopener\">special team structure<\/a> that delegates decision-making authority to the team. Collective rewards also increase the sense of community. A team building event, for example, is also an activity that increases the sense of common identity.<\/p>\n\n\n\n<h4 id=\"example-of-building-a-common-identity\" class=\"wp-block-heading translation-block\">Example of building a common identity<\/h4>\n\n\n\n<p class=\"translation-block\">Carrie is a member of HR in a software development company. She decides that a good activity to build a common identity is participating in a tree-planting activity. For her, this is the ideal solution, as it is both good for the environment and allows the employees to spend a day in nature, getting to know each other better.<\/p>\n\n\n\n<p class=\"translation-block\">\n<div class=\"banner banner-dark pumble-gradient-landing-4\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <h2 class=\"translation-block text-2xl !mb-4\">Power your team communication with Pumble<\/h2>\n        <p class=\"translation-block !text-sm\">Boost productivity and empower your team with an all-in-one communication app.<\/p>\n\n        <div class=\"banner-buttons d-flex space-x-4 translation-block\">\n            <a class=\"rounded-md px-6 py-2 bg-white\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\/solutions\/remote-work\" target=\"_blank\">Learn more<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/landing-4@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/landing-4.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    <\/p>\n\n\n\n<h3 id=\"tip-10-ensure-your-technology-stack-enables-collaboration\" class=\"wp-block-heading translation-block\">Tip #10: Ensure your technology stack enables collaboration&nbsp;<\/h3>\n\n\n\n<p class=\"translation-block\">Teams collaborate better when they have a clear idea of what everyone is actually doing. The easiest way to make this happen is by using quality <a href=\"https:\/\/pumble.com\/team-collaboration-software\" target=\"_blank\" rel=\"noreferrer noopener\">team collaboration technology like Pumble<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"custom-btn translation-block\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Give Pumble a try<\/a><\/p>\n\n\n\n<p class=\"translation-block\">Also, the technology you use is better when centralized, allowing both messaging, <a href=\"https:\/\/pumble.com\/video-conferencing\" target=\"_blank\" rel=\"noreferrer noopener\">video conferencing<\/a>, and file-sharing capabilities.<\/p>\n\n\n\n<h4 id=\"example-of-using-technology-to-enable-collaboration\" class=\"wp-block-heading translation-block\">Example of using technology to enable collaboration<\/h4>\n\n\n\n<p class=\"translation-block\">In the following example, we have Steve, Fiona, and Harry scheduling a visit to stores, in search of inspiration for a new cooking line. Their team communication app allows them all to voice their opinions, as well as <a href=\"https:\/\/pumble.com\/help\/workspace-administration\/workspace-settings\/add-custom-emojis-to-your-workspace\/\" target=\"_blank\" rel=\"noreferrer noopener\">react with emojis<\/a> to what they read.\u00a0<\/p>\n\n\n\n<p class=\"translation-block\">If they feel the need to contact other team members, they can always check their online status, and add them to the group conversation.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"631\" height=\"510\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/A-cross-team-conversation-in-Pumble-a-team-chat-app.png\" alt=\"A cross-team conversation in Pumble, a team messaging app\" class=\"wp-image-1014\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/A-cross-team-conversation-in-Pumble-a-team-chat-app.png 631w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/A-cross-team-conversation-in-Pumble-a-team-chat-app-300x242.png 300w\" sizes=\"auto, (max-width: 631px) 100vw, 631px\" \/><figcaption class=\"wp-element-caption\">A cross-team conversation in Pumble, a team messaging app<\/figcaption><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"custom-btn translation-block\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Easily communicate with your entire team on Pumble<\/a><\/p>\n\n\n\n<h2 id=\"additional-tips-assessing-potential-candidates-for-xfn-teams\" class=\"wp-block-heading translation-block\">Additional tips: Assessing potential candidates for XFN teams<\/h2>\n\n\n\n<p class=\"translation-block\">As our expert, Michele Olivier, mentioned, there are 4 skills every member of a cross-functional team has to have:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">An ability to communicate complex ideas in simple language,<\/li>\n\n\n\n<li class=\"translation-block\">Questioning skills,<\/li>\n\n\n\n<li class=\"translation-block\">Being able to motivate and coach people not within line of report, and<\/li>\n\n\n\n<li class=\"translation-block\">The willingness to admit mistakes and change course.<\/li>\n<\/ol>\n\n\n\n<p class=\"translation-block\">So, to ensure we have the right people for our cross-functional team, we have to assess each of these.&nbsp;<\/p>\n\n\n\n<h3 id=\"skill-1-communicating-complex-ideas-in-simple-language\" class=\"wp-block-heading translation-block\">Skill #1: Communicating complex ideas in simple language<\/h3>\n\n\n\n<p class=\"translation-block\">To assess this ability and ensure a candidate has the skill to explain something so everyone understands them, Michele advises:&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-columns pro-blockquote is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"345\" height=\"345\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1.png\" alt=\"Michele Olivier\" class=\"wp-image-4455\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1.png 345w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1-300x300.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1-150x150.png 150w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1-12x12.png 12w\" sizes=\"auto, (max-width: 345px) 100vw, 345px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"translation-block\"><em>\u201cHave a non-technical team member (HR, CS, recruiter, etc) ask a technical question relevant to the role. Explain to the candidate that they are not technical, and that they will need a simplified version. Then have that person rate the candidate on:<\/em><\/p>\n\n\n\n<p class=\"translation-block\"><em>1. Clarity of explanation,<\/em><\/p>\n\n\n\n<p class=\"translation-block\"><em>2. Checking for understanding throughout,<\/em><\/p>\n\n\n\n<p class=\"translation-block\"><em>3. Lack of use of <\/em><a href=\"https:\/\/pumble.com\/blog\/industry-jargon\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>industry jargon<\/em><\/a><em>,<\/em><\/p>\n\n\n\n<p class=\"translation-block\"><em>4. Ability to answer follow-up questions.\u201d<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"translation-block\">\n<div class=\"banner banner-dark pumble-gradient-landing-4\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <h2 class=\"translation-block text-2xl !mb-4\">Simplify work with Pumble<\/h2>\n        <p class=\"translation-block !text-sm\">A communication app for teams of all kinds. Discuss, share, and collaborate.<\/p>\n\n        <div class=\"banner-buttons d-flex space-x-4 translation-block\">\n            <a class=\"rounded-md px-6 py-2 bg-white\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\/solutions\/remote-work\" target=\"_blank\">Learn more<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/landing-4@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/landing-4.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    <\/p>\n\n\n\n<h3 id=\"skill-2-questioning-skills\" class=\"wp-block-heading translation-block\">Skill #2: Questioning skills&nbsp;<\/h3>\n\n\n\n<p class=\"translation-block\">Next, we should assess the level of willingness a candidate has to ask enough questions to really understand the needs and process of an unfamiliar area.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Michele believes that questioning skills can easily be assessed with some more typical interview questions.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-columns pro-blockquote is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"345\" height=\"345\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1.png\" alt=\"Michele Olivier\" class=\"wp-image-4455\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1.png 345w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1-300x300.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1-150x150.png 150w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1-12x12.png 12w\" sizes=\"auto, (max-width: 345px) 100vw, 345px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"translation-block\"><em>\u201cThese include giving the candidates a scenario to engage with, and asking how they would approach it. When doing this, you should intentionally limit the amount of information given and let them know they can ask anything that they need. Then, look out for questions about the basic premise, such as what are we trying to achieve or who is the stakeholder.\u201d<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<h3 id=\"skill-3-motivating-and-coaching-people-outside-their-line-of-report\" class=\"wp-block-heading translation-block\">Skill #3: Motivating and coaching people outside their line of report&nbsp;<\/h3>\n\n\n\n<p class=\"translation-block\">According to Olivier, assessing this particular ability is quite easy with the right questions, such as these:&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-columns pro-blockquote is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"345\" height=\"345\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1.png\" alt=\"Michele Olivier\" class=\"wp-image-4455\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1.png 345w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1-300x300.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1-150x150.png 150w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1-12x12.png 12w\" sizes=\"auto, (max-width: 345px) 100vw, 345px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"translation-block\"><em>1. \u201cTell me about a time you had to motivate someone, not within your direct line of report, to achieve a professional goal.\u201c<\/em><\/p>\n\n\n\n<p class=\"translation-block\"><em>2. \u201cHow do you bring people onsite who are resistant?\u201c<\/em><\/p>\n\n\n\n<p class=\"translation-block\"><em>3. \u201cGive me an example of a time you had to provide <\/em><a href=\"https:\/\/pumble.com\/blog\/remote-constructive-feedback\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>difficult feedback<\/em><\/a><em> to someone.\u201c<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<h3 id=\"skill-4-willingness-to-admit-mistakes-and-change-course\" class=\"wp-block-heading translation-block\">Skill #4: Willingness to admit mistakes and change course<\/h3>\n\n\n\n<p class=\"translation-block\">When it comes to assessing the willingness to admit mistakes and change course, according to Olivier, some of the best questions to ask may be:<\/p>\n\n\n\n<div class=\"wp-block-columns pro-blockquote is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"345\" height=\"345\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1.png\" alt=\"Michele Olivier\" class=\"wp-image-4455\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1.png 345w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1-300x300.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1-150x150.png 150w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/Michele-Olivier-1-12x12.png 12w\" sizes=\"auto, (max-width: 345px) 100vw, 345px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"translation-block\"><em>1. \u201cTell me about the last time you were wrong at work.\u201c<\/em><\/p>\n\n\n\n<p class=\"translation-block\"><em>2. \u201cWhen was the last time you changed a process or approach?\u201d&nbsp;<\/em><\/p>\n\n\n\n<p class=\"translation-block\"><em>3. \u201cWhat inspired the change?\u201d<\/em><\/p>\n\n\n\n<p class=\"translation-block\"><em>4. \u201cHow did you know if the change was successful?\u201c<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"translation-block\">The hiring process is the perfect time to evaluate the collaboration potential of a candidate. If you do this properly, you run a much lower risk of the candidate being ill-fitted for the existing team. As a result, establishing effective collaboration is more straightforward.<\/p>\n\n\n\n<h2 id=\"perfect-your-cross-functional-collaboration-with-pumble\" class=\"wp-block-heading translation-block\">Perfect your cross-functional collaboration with Pumble<\/h2>\n\n\n\n<p class=\"translation-block\">Cross-functional collaboration doesn\u2019t come easy, but, with a lot of effort and the right tools, you can ensure your cross-functional environment runs smoothly and effortlessly.<\/p>\n\n\n\n<p class=\"translation-block\">We know communication is the primary necessity for cross-functional teams. With Pumble \u2014 a team communication and collaboration app \u2014 communication is centralized, transparent, and accessible.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Pumble can help you keep track of what your cross-functional team is doing thanks to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Dedicated groups,&nbsp;<\/strong><\/li>\n\n\n\n<li class=\"translation-block\"><strong>Direct messaging,&nbsp;<\/strong><\/li>\n\n\n\n<li class=\"translation-block\"><strong>Audio calls, <\/strong>and<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Video conferencing.<\/strong><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"588\" height=\"373\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/sd-1.png\" alt=\"Creating channels in Pumble, a team communication and collaboration app\" class=\"wp-image-4453\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/sd-1.png 588w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/sd-1-300x190.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/sd-1-18x12.png 18w\" sizes=\"auto, (max-width: 588px) 100vw, 588px\" \/><figcaption class=\"wp-element-caption\">Creating channels in Pumble, a team communication and collaboration app<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"translation-block\">With Pumble, knowledge and <a href=\"https:\/\/pumble.com\/document-sharing\" target=\"_blank\" rel=\"noreferrer noopener\">file sharing<\/a> is easier than ever, since you can send documents of any size from any device. What\u2019s more, you can keep track of all of them effortlessly, thanks to the sort and filter features.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"606\" height=\"500\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/hero-image.png\" alt=\"File sharing in Pumble, a team communication and collaboration app\" class=\"wp-image-4454\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/hero-image.png 606w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/hero-image-300x248.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2021\/10\/hero-image-15x12.png 15w\" sizes=\"auto, (max-width: 606px) 100vw, 606px\" \/><figcaption class=\"wp-element-caption\">File sharing in Pumble, a team communication and collaboration app<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"translation-block\">Highly customizable, easy to use, and familiar to everyone \u2014 Pumble is the perfect pick for cross-functional teams. So, don\u2019t hesitate \u2014 improve your team collaboration and communication and achieve those company objectives!<\/p>\n\n\n\n<p class=\"custom-btn translation-block\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Get started with Pumble<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00bfQu\u00e9 es la colaboraci\u00f3n interdisciplinaria y cu\u00e1les son sus beneficios? Sigue leyendo para conocer los mejores ejemplos de equipos interfuncionales (XFN).<\/p>","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[18,6],"tags":[],"class_list":["post-1004","post","type-post","status-publish","format-standard","hentry","category-improve-collaboration","category-collaboration"],"acf":[],"_links":{"self":[{"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/posts\/1004","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/comments?post=1004"}],"version-history":[{"count":40,"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/posts\/1004\/revisions"}],"predecessor-version":[{"id":13211,"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/posts\/1004\/revisions\/13211"}],"wp:attachment":[{"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/media?parent=1004"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/categories?post=1004"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/tags?post=1004"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}