{"id":1423,"date":"2023-05-12T07:00:25","date_gmt":"2023-05-12T07:00:25","guid":{"rendered":"https:\/\/pumble.com\/learn\/?p=1423"},"modified":"2025-02-27T00:00:00","modified_gmt":"2025-02-27T00:00:00","slug":"emoji-statistics-internal-communication","status":"publish","type":"post","link":"https:\/\/pumble.com\/learn\/es\/communication\/emoji-statistics-internal-communication\/","title":{"rendered":"Emojis en la comunicaci\u00f3n empresarial: Estad\u00edsticas para 2025"},"content":{"rendered":"\n<p class=\"translation-block\">According to the Unicode Consortium, the nonprofit organization devoted to ensuring the standardization of emoticons across different devices (among other things), as many as <strong>92% of people <\/strong><a href=\"https:\/\/home.unicode.org\/emoji\/emoji-frequency\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>use emojis<\/strong><\/a>.<\/p>\n\n\n\n<p class=\"translation-block\">Considering how many of us use online communication tools for work, it\u2019s no surprise that emojis have also infiltrated our professional lives.<\/p>\n\n\n\n<p class=\"translation-block\">In the last quarter of 2020, about <a href=\"https:\/\/clutch.co\/press-releases\/study-employees-use-emojis-workplace\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>77% of people<\/strong><\/a><strong> reported using emojis at work <\/strong>\u2014 a number that has surely increased in the years since.<\/p>\n\n\n\n<p class=\"translation-block\">But, though this number does reveal the popularity of emojis in business communication, it doesn\u2019t tell us much about:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">The advantages and disadvantages of emojis in business communication,<\/li>\n\n\n\n<li class=\"translation-block\">How people really use emojis at work (and in general), and<\/li>\n\n\n\n<li class=\"translation-block\">How we can adjust the way we use emojis to improve communication outcomes at work.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">For those insights and more, check out the emoji statistics we have compiled below.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"600\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Statistics-on-Emoji-Use-1-min.png\" alt=\"Emojis in Business Communication: 2025 Statistics - cover\" class=\"wp-image-7864\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Statistics-on-Emoji-Use-1-min.png 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Statistics-on-Emoji-Use-1-min-300x150.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Statistics-on-Emoji-Use-1-min-1024x512.png 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Statistics-on-Emoji-Use-1-min-768x384.png 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Statistics-on-Emoji-Use-1-min-18x9.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list key-takeaways\">\n<li class=\"translation-block\">88% of Gen Z workers find emojis helpful when communicating with coworkers, as opposed to 49% of Gen X and Boomer knowledge workers.<\/li>\n\n\n\n<li class=\"translation-block\">81% of Americans have been confused by someone else\u2019s use of an emoji.<\/li>\n\n\n\n<li class=\"translation-block\">65% of knowledge workers use emojis to convey tone in written communication.<\/li>\n\n\n\n<li class=\"translation-block\">48% of Americans have seen a misinterpreted emoji cause an uncomfortable situation.<\/li>\n\n\n\n<li class=\"translation-block\">44% of Gen Z workers prefer to ascribe ironic meanings to emojis, as opposed to 17% of Millennials, 14% of Baby Boomers, and 12% of Gen Xers.<\/li>\n<\/ul>\n\n\n\n<h2 id=\"should-you-use-emojis-in-business-communication\" class=\"wp-block-heading translation-block\">Should you use emojis in business communication?<\/h2>\n\n\n\n<p class=\"translation-block\">A decade ago, most people felt apprehensive about using emojis at work.<\/p>\n\n\n\n<p class=\"translation-block\">Even as recently as 2019, 72% of <a href=\"https:\/\/blog.adobe.com\/en\/publish\/2019\/07\/17\/the-cultural-phenomenon-of-emoji\" target=\"_blank\" rel=\"noreferrer noopener\">Adobe\u2019s survey respondents<\/a> reported feeling<strong> hesitant to use emojis in the workplace<\/strong>.<\/p>\n\n\n\n<p class=\"translation-block\">Yet, according to Adobe\u2019s <a href=\"https:\/\/blog.adobe.com\/en\/publish\/2022\/09\/13\/emoji-trend-report-2022\" target=\"_blank\" rel=\"noreferrer noopener\"><em>2022 US Emoji Trend Report<\/em><\/a>, <strong>71% of survey respondents claimed to have used emojis in a work setting<\/strong>.<\/p>\n\n\n\n<p class=\"translation-block\">So, what\u2019s changed?<\/p>\n\n\n\n<p class=\"translation-block\">Well, with the recent rise of <a href=\"https:\/\/pumble.com\/blog\/hybrid-remote-work-models\/\" target=\"_blank\" rel=\"noreferrer noopener\">remote and hybrid work models<\/a>, most people have transitioned to using more written communication in the workplace.<\/p>\n\n\n\n<p class=\"translation-block\">According to a 2024 <a href=\"https:\/\/www.atlassian.com\/blog\/communication\/how-to-avoid-emotional-overhead-at-work\" target=\"_blank\" rel=\"noreferrer noopener\">report from Atlassian\u2019s Teamwork Lab<\/a>, <strong>93%<\/strong> of the 10,000 surveyed knowledge workers <strong>regularly communicate in writing<\/strong> at work.<\/p>\n\n\n\n<p class=\"translation-block\">However, even though this type of communication is great for <a href=\"https:\/\/pumble.com\/blog\/work-from-home-accountability\/\" target=\"_blank\" rel=\"noreferrer noopener\">keeping people accountable<\/a>, it also has a major flaw \u2014 <strong>it doesn\u2019t always convey the tone of our message<\/strong>.<\/p>\n\n\n\n<p class=\"translation-block\">Because of that, <strong>64% <\/strong>of<strong> <\/strong>Atlassian\u2019s survey participants report <strong>wasting time trying to interpret written messages<\/strong> from their coworkers.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">That\u2019s why emojis have quickly become a crucial aspect of team communication, allowing us to <a href=\"https:\/\/pumble.com\/blog\/emotive-language\/\" target=\"_blank\" rel=\"noreferrer noopener\">emote even in textual exchanges<\/a>.<\/p>\n\n\n\n<p class=\"translation-block\">After all, research shows the <a href=\"https:\/\/www.frontiersin.org\/journals\/psychology\/articles\/10.3389\/fpsyg.2021.645173\/full\" target=\"_blank\" rel=\"noreferrer noopener\">affective power of emojis<\/a> is similar to that of real faces. According to one 2025 survey of the <a href=\"https:\/\/clutch.co\/resources\/translation-vs-interpretation-how-emojis-change-business-communication\" target=\"_blank\" rel=\"noreferrer noopener\">emoji habits of 500 US employees<\/a>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">17% of employees agree the most significant benefit of sharing emojis at work is that they can <strong>express a message tone without words<\/strong>, and<\/li>\n\n\n\n<li class=\"translation-block\">14% found emojis helpful in <strong>expressing emotions virtually<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">Aside from that, emojis can also be used to <strong>direct the reader\u2019s attention to relevant information<\/strong>, as seen in the example below.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"664\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Emoji-use-in-internal-communication-over-Pumble-a-business-messaging-app-min.png\" alt=\"Emoji use in internal communication over Pumble, a business messaging app\" class=\"wp-image-7838\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Emoji-use-in-internal-communication-over-Pumble-a-business-messaging-app-min.png 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Emoji-use-in-internal-communication-over-Pumble-a-business-messaging-app-min-300x166.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Emoji-use-in-internal-communication-over-Pumble-a-business-messaging-app-min-1024x567.png 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Emoji-use-in-internal-communication-over-Pumble-a-business-messaging-app-min-768x425.png 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Emoji-use-in-internal-communication-over-Pumble-a-business-messaging-app-min-18x10.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">Emoji use in internal communication over Pumble, a business messaging app\n<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"custom-btn translation-block\"><em><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Make your company announcements pop on Pumble<\/a><\/em><\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"translation-block\"><strong>\ud83c\udf93 P<\/strong><strong>UMBLE PRO TIP<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">For a more in-depth answer to the question of whether emojis belong in professional communication, check out the following article:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/blog\/emojis-business-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">Should You Use Emojis in Business Communication?<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<p class=\"translation-block\">\n<div class=\"banner banner-dark pumble-gradient-default\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <h2 class=\"translation-block text-2xl !mb-4\">Free team communication app<\/h2>\n        <p class=\"translation-block !text-sm\">Improve collaboration and cut down on emails by moving your team communication to Pumble.<\/p>\n\n        <div class=\"banner-buttons d-flex space-x-4 translation-block\">\n            <a class=\"rounded-md px-6 py-2 bg-white\" href=\"\/register\" target=\"_blank\">Sign up<\/a>\n\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-right \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/default@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/default.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    <\/p>\n\n\n\n<h2 id=\"the-benefits-of-using-emojis-at-work\" class=\"wp-block-heading translation-block\">The benefits of using emojis at work<\/h2>\n\n\n\n<p class=\"translation-block\">At this point, it would be difficult to separate emojis from the way we communicate at work or elsewhere.<\/p>\n\n\n\n<p class=\"translation-block\">Still, you\u2019ll be pleased to learn that there are many benefits of using emojis in the workplace, including the fact that they:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">Make communication more <strong>clear and succinct<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\">Help <strong>build personal and professional ties<\/strong> among colleagues, and<\/li>\n\n\n\n<li class=\"translation-block\">Allow us to <strong>share our feelings at work<\/strong>, thus preventing the onset of burnout.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">Now, let\u2019s see some numbers to back up those claims.<\/p>\n\n\n\n<h3 id=\"benefit-1-emojis-simplify-communication\" class=\"wp-block-heading translation-block\">Benefit #1: Emojis simplify communication<\/h3>\n\n\n\n<p class=\"translation-block\">According to Atlassian\u2019s report, emojis may well be the key to solving <a href=\"https:\/\/pumble.com\/blog\/miscommunication-in-the-workplace\/\" target=\"_blank\" rel=\"noreferrer noopener\">workplace miscommunication<\/a> caused by ambiguous messaging.<\/p>\n\n\n\n<p class=\"translation-block\">For example, even though a message like <em>\u201cThis is fine\u201d <\/em>is technically an affirmative response you might send to a coworker, it can also serve as a signal of the sender\u2019s dissatisfaction. This can lead the recipient of the message to wonder what might have set off their coworker.<\/p>\n\n\n\n<p class=\"translation-block\">In any case, following the phrase up with a positive emoji can reinforce the intent behind the message, as seen in the example below.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"668\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/A-well-placed-emoji-clarifies-the-intent-of-this-message-on-Pumble-a-team-communication-app-min.png\" alt=\"A well-placed emoji clarifies the intent of this message on Pumble, a team communication app\" class=\"wp-image-7839\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/A-well-placed-emoji-clarifies-the-intent-of-this-message-on-Pumble-a-team-communication-app-min.png 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/A-well-placed-emoji-clarifies-the-intent-of-this-message-on-Pumble-a-team-communication-app-min-300x167.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/A-well-placed-emoji-clarifies-the-intent-of-this-message-on-Pumble-a-team-communication-app-min-1024x570.png 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/A-well-placed-emoji-clarifies-the-intent-of-this-message-on-Pumble-a-team-communication-app-min-768x428.png 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/A-well-placed-emoji-clarifies-the-intent-of-this-message-on-Pumble-a-team-communication-app-min-18x10.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">A well-placed emoji clarifies the intent of this message on Pumble, a team communication app\n<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"custom-btn translation-block\"><em><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Choose the right emoji for the occasion on Pumble<\/a><\/em><\/p>\n\n\n\n<p class=\"translation-block\">This is exactly why <strong>65% <\/strong>of the knowledge workers surveyed by Atlassian\u2019s Teamwork Lab <strong>use emojis to convey tone<\/strong> in written communication.<\/p>\n\n\n\n<p class=\"translation-block\">Going back to Adobe\u2019s <em>US Emoji Trend Report<\/em>, we also know that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">92% of survey respondents claimed that emojis <strong>make communication across <\/strong><a href=\"https:\/\/pumble.com\/learn\/communication\/communication-barriers\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>language barriers<\/strong><\/a><strong> much easier<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\">91% of respondents agreed emojis <strong>help them express themselves<\/strong>, and another<\/li>\n\n\n\n<li class=\"translation-block\">91% of US emoji users also said that emojis can <strong>lighten the mood of a conversation<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">On a more practical note, 83% of survey participants noted that emojis <strong>take up less character space<\/strong>, allowing them to communicate more efficiently.<\/p>\n\n\n\n<p class=\"translation-block\">This benefit is also evident in the following emoji statistics from the same report:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">79% of respondents claimed that emojis <strong>help employees quickly share ideas<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\">62% believed emojis <strong>made<\/strong><strong> the team decision-making process more efficient<\/strong>, and<\/li>\n\n\n\n<li class=\"translation-block\">47% believed emojis <strong>reduce the need for meetings and calls<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">If you\u2019re looking to save time, acknowledging messages with emoji reactions can also be beneficial, as seen in the example below.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"665\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Emoji-reactions-on-Pumble-the-business-messaging-app-min.png\" alt=\"Emoji reactions on Pumble, the business messaging app\n\" class=\"wp-image-7841\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Emoji-reactions-on-Pumble-the-business-messaging-app-min.png 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Emoji-reactions-on-Pumble-the-business-messaging-app-min-300x166.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Emoji-reactions-on-Pumble-the-business-messaging-app-min-1024x567.png 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Emoji-reactions-on-Pumble-the-business-messaging-app-min-768x426.png 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Emoji-reactions-on-Pumble-the-business-messaging-app-min-18x10.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">Emoji reactions on Pumble, the business messaging app\n<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"custom-btn translation-block\"><em><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Save time with emoji reactions on Pumble<\/a><\/em><\/p>\n\n\n\n<h3 id=\"benefit-2-emojis-help-you-connect-with-your-team\" class=\"wp-block-heading translation-block\">Benefit #2: Emojis help you connect with your team<\/h3>\n\n\n\n<p class=\"translation-block\">According to the findings of the <em>US Emoji Trend Report<\/em>, using emojis in internal communication can improve our perceptions of the people we work with.<\/p>\n\n\n\n<p class=\"translation-block\">As many as 88% of survey participants claimed to be <strong>more likely to <\/strong><a href=\"https:\/\/pumble.com\/blog\/empathic-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>empathize with a coworker<\/strong><\/a> if they used emojis to communicate, and 73% found those who used emojis to be <strong>friendlier and more approachable<\/strong> than those who didn\u2019t.<\/p>\n\n\n\n<p class=\"translation-block\">On top of that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">69% of respondents believed that using emojis at work <strong>enhance<\/strong><strong>d<\/strong><strong> people\u2019s likeability<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\">68% claimed to <strong>like it when their colleagues use emojis in work communication<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\">63% stated they felt <strong>more <\/strong><a href=\"https:\/\/pumble.com\/blog\/connect-remote-team\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>connected to their team<\/strong><\/a><strong> as well as their company<\/strong> when coworkers used emojis to communicate, and<\/li>\n\n\n\n<li class=\"translation-block\">59% claimed it <strong>boosts their credibility<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">Emojis even make some people more receptive to new tasks, as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">55% of survey participants said that they were <strong>more receptive to new tasks when the request is accompanied by an emoji<\/strong>, and<\/li>\n\n\n\n<li class=\"translation-block\">50% claimed to be <strong>more likely to respond to a message if it contains an emoji<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">So, the next time you need to <a href=\"https:\/\/pumble.com\/blog\/ask-for-favor-professionally\/\" target=\"_blank\" rel=\"noreferrer noopener\">ask for a favor<\/a> at work, you may want to throw an emoji into the mix.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"666\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Emojis-increase-your-chances-of-getting-a-positive-response-on-Pumble-the-team-communication-app-min.png\" alt=\"Emojis increase your chances of getting a positive response on Pumble, the team communication app\n\" class=\"wp-image-7842\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Emojis-increase-your-chances-of-getting-a-positive-response-on-Pumble-the-team-communication-app-min.png 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Emojis-increase-your-chances-of-getting-a-positive-response-on-Pumble-the-team-communication-app-min-300x167.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Emojis-increase-your-chances-of-getting-a-positive-response-on-Pumble-the-team-communication-app-min-1024x568.png 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Emojis-increase-your-chances-of-getting-a-positive-response-on-Pumble-the-team-communication-app-min-768x426.png 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Emojis-increase-your-chances-of-getting-a-positive-response-on-Pumble-the-team-communication-app-min-18x10.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">Emojis increase your chances of getting a positive response on Pumble, the team communication app\n<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"custom-btn translation-block\"><em><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Get a quick response every time \u2014 use emojis on Pumble<\/a><\/em><\/p>\n\n\n\n<h3 id=\"benefit-3-using-emojis-at-work-can-hold-off-burnout\" class=\"wp-block-heading translation-block\">Benefit #3: Using emojis at work can hold off burnout<\/h3>\n\n\n\n<p class=\"translation-block\">Last but not least, using emojis at work may also improve employee <a href=\"https:\/\/pumble.com\/blog\/mental-health-in-the-workplace\/\" target=\"_blank\" rel=\"noreferrer noopener\">mental health<\/a>, at least according to 60% of Adobe\u2019s 2022 survey respondents.<\/p>\n\n\n\n<p class=\"translation-block\">Research into <a href=\"https:\/\/hbr.org\/2022\/05\/using-emojis-to-connect-with-your-team\" target=\"_blank\" rel=\"noreferrer noopener\">effective leadership in the digital age<\/a> has shown that <strong>learning how to interpret and use emojis<\/strong> is a great way to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">Gain a deeper understanding of your employees (and coworkers),<\/li>\n\n\n\n<li class=\"translation-block\">Become a more <a href=\"https:\/\/cake.com\/blog\/empathetic-leadership\/\" target=\"_blank\" rel=\"noreferrer noopener\">empathetic leader<\/a>,<\/li>\n\n\n\n<li class=\"translation-block\">Model appropriate emotional cues for different situations, as well as<\/li>\n\n\n\n<li class=\"translation-block\">Reinforce the <a href=\"https:\/\/pumble.com\/blog\/company-culture\/\" target=\"_blank\" rel=\"noreferrer noopener\">company culture<\/a>.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">Furthermore, being able to <strong>monitor your remote team\u2019s emotional well-being<\/strong> <strong>through the emojis they use<\/strong> might help you <a href=\"https:\/\/www.forbes.com\/sites\/adigaskell\/2022\/02\/04\/using-emojis-to-monitor-emotional-wellbeing-in-a-remote-work-environment\/?sh=5a6542b63349\" target=\"_blank\" rel=\"noreferrer noopener\">prevent employee burnout<\/a>.<\/p>\n\n\n\n<p class=\"translation-block\">According to research conducted at the University of Michigan, leaders may be able to use emojis as their employees\u2019 emotional proxies.<\/p>\n\n\n\n<p class=\"translation-block\">In other words, these symbols can be used to take the \u201cemotional temperature\u201d of a collective more effectively than perhaps even <a href=\"https:\/\/pumble.com\/learn\/pumble\/pumble-video-conferencing-how-its-changing-the-way-we-work\/\" target=\"_blank\" rel=\"noreferrer noopener\">video calls<\/a>.<\/p>\n\n\n\n<p class=\"translation-block\">Keeping track of remote workers\u2019 mental conditions in this way may alleviate their stress, resulting in a more <a href=\"https:\/\/pumble.com\/blog\/positive-work-environment\/\" target=\"_blank\" rel=\"noreferrer noopener\">positive work environment<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"translation-block\"><strong>\ud83c\udf93 PUMBLE PRO TIP<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">No amount of emojis will be able to help you and your team once burnout sets in. However, you can still make a full recovery by following these expert tips:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/blog\/how-to-recover-from-burnout\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Recover From Burnout: 12 Expert Tips<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<p class=\"translation-block\">\n<div class=\"banner banner-dark pumble-gradient-features\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <h2 class=\"translation-block text-2xl !mb-4\">Work, communicate, collaborate<\/h2>\n        <p class=\"translation-block !text-sm\">Communicate and collaborate effectively with Pumble by CAKE.com, an all-in-one digital HQ.<\/p>\n\n        <div class=\"banner-buttons d-flex space-x-4 translation-block\">\n            <a class=\"rounded-md px-6 py-2 bg-white\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Join Pumble<\/a>\n\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/features@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/features.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    <\/p>\n\n\n\n<h2 id=\"potential-disadvantages-of-using-emojis-at-work\" class=\"wp-block-heading translation-block\">Potential disadvantages of using emojis at work<\/h2>\n\n\n\n<p class=\"translation-block\">As beneficial as the use of emojis in business communication can be, it can also introduce confusion into our everyday conversations at work.<\/p>\n\n\n\n<p class=\"translation-block\">Though the disadvantages of emojis in professional communication aren\u2019t as well-researched as its advantages, Adobe\u2019s 2019 report did point out some general downsides you may want to consider. Of the 1,000 survey participants:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">60% said emojis <strong>can read as impersonal and generic<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\">59% had <strong>been sent an emoji that did not match the emotion<\/strong> the sender was trying to convey,<\/li>\n\n\n\n<li class=\"translation-block\">57% thought emojis <strong>can appear insincere and ingenuine<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\">56% believed emojis <strong>could be more inclusive<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\">53% had <strong>sent an emoji the other person misinterpreted or took out of context<\/strong>, and<\/li>\n\n\n\n<li class=\"translation-block\">35% had <strong>sent an emoji they later regretted sending<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">With this in mind, we can point to 2 major disadvantages of the use of emojis in business communication:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Since many emojis have dual meanings, the use of emojis in business communication <strong>can lead to misunderstandings<\/strong>.<\/li>\n\n\n\n<li class=\"translation-block\">Emojis can also have an effect on an individual\u2019s reputation at work, making them <strong>appear cold, insincere, or even incompetent<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p class=\"translation-block\">Then again, even these drawbacks can be alleviated by changing the <em>way<\/em> you use emojis to communicate.<\/p>\n\n\n\n<p class=\"translation-block\">Having said that, let\u2019s see some general statistics about how most people use emojis before we dive into the way we use them at work, specifically.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1874\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/THE-PROS-AND-CONS-OF-USING-EMOJIS-AT-WORK-min.png\" alt=\"THE PROS AND CONS OF USING EMOJIS AT WORK\" class=\"wp-image-7843\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/THE-PROS-AND-CONS-OF-USING-EMOJIS-AT-WORK-min.png 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/THE-PROS-AND-CONS-OF-USING-EMOJIS-AT-WORK-min-192x300.png 192w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/THE-PROS-AND-CONS-OF-USING-EMOJIS-AT-WORK-min-656x1024.png 656w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/THE-PROS-AND-CONS-OF-USING-EMOJIS-AT-WORK-min-768x1199.png 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/THE-PROS-AND-CONS-OF-USING-EMOJIS-AT-WORK-min-984x1536.png 984w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/THE-PROS-AND-CONS-OF-USING-EMOJIS-AT-WORK-min-8x12.png 8w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"statistics-on-emoji-usage-in-2025\" class=\"wp-block-heading translation-block\">Statistics on emoji usage in 2025<\/h2>\n\n\n\n<p class=\"translation-block\">Since <a href=\"https:\/\/pumble.com\/blog\/history-of-emojis\/\" target=\"_blank\" rel=\"noreferrer noopener\">their inception in 1999<\/a>, emojis have been a constant aspect of our digital communication.<\/p>\n\n\n\n<p class=\"translation-block\">However, they have been everything but stagnant, as each passing year brought new additions to our emoji vocabularies.<\/p>\n\n\n\n<p class=\"translation-block\">But, before we discuss the newest of those additions, let\u2019s take a look at the most and least used emojis in the past year.<\/p>\n\n\n\n<h3 id=\"the-most-used-emojis\" class=\"wp-block-heading translation-block\">The most used emojis<\/h3>\n\n\n\n<p class=\"translation-block\">According to <a href=\"https:\/\/www.meltwater.com\/en\/blog\/top-emojis-2024\" target=\"_blank\" rel=\"noreferrer noopener\">Meltwater&#8217;s analysis of emoji usage<\/a> across 15 social media platforms, the most popular emojis among social media users from January to November of 2024 were:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">\ud83d\ude2d \u2014 <strong>Loudly Crying Face<\/strong> (with 761 million mentions),<\/li>\n\n\n\n<li class=\"translation-block\">\ud83d\ude02 \u2014 <strong>Face With Tears of Joy<\/strong> (with 586 million mentions),<\/li>\n\n\n\n<li class=\"translation-block\">\ud83d\udd25 \u2014 <strong>Fire<\/strong> (534 million mentions),<\/li>\n\n\n\n<li class=\"translation-block\">\u2764\ufe0f \u2014 <strong>Red Heart<\/strong> (409 million mentions),<\/li>\n\n\n\n<li class=\"translation-block\">\ud83e\udd23 \u2014 <strong>Rolling on the Floor Laughing<\/strong> (286 million mentions),<\/li>\n\n\n\n<li class=\"translation-block\">\ud83d\ude4f \u2014 <strong>Folded Hands<\/strong> (267 million mentions),<\/li>\n\n\n\n<li class=\"translation-block\">\u2728 \u2014 <strong>Sparkles<\/strong> (253 million mentions),<\/li>\n\n\n\n<li class=\"translation-block\">\ud83d\ude0d \u2014 <strong>Smiling Face With Heart Eyes<\/strong> (135 million mentions),<\/li>\n\n\n\n<li class=\"translation-block\">\ud83e\udd70 \u2014 <strong>Smiling Face With Hearts<\/strong> (116 million mentions), and<\/li>\n\n\n\n<li class=\"translation-block\">\ud83d\ude0a \u2014 <strong>Smiling Face With Smiling Eyes<\/strong> (69.9 million mentions).<\/li>\n<\/ol>\n\n\n\n<p class=\"translation-block\">Then again, Emojipedia\u2019s ranking tells a somewhat different story, revealing the following symbols as the most used emojis in 2024:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">\u2764\ufe0f <strong>Red Heart<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\">\ud83d\udc80 <strong>Skull<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\">\ud83d\ude2d <strong>Loudly Crying Face<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\">\ud83e\udef6 <strong>Heart Hands<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\">\ud83d\ude02 <strong>Face With Tears of Joy<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\">\u2705 <strong>Check Mark<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\">\u2728 <strong>Sparkles<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\">\u2b50<strong> Star<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\">\ud83e\udd79 <strong>Face Holding Back Tears<\/strong>, and<\/li>\n\n\n\n<li class=\"translation-block\">\ud83e\udee1 <strong>Saluting Face<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p class=\"translation-block\">But, even though the \ud83d\ude2d <strong>Loudly Crying Face<\/strong> surpassed the \ud83d\ude02 <strong>Face With Tears of Joy<\/strong> in terms of frequency of use, we still wouldn\u2019t recommend using the former at work.<\/p>\n\n\n\n<p class=\"translation-block\">If tears must be shown, we suggest you opt for tears of joy \u2014 at least while communicating in a professional capacity.<\/p>\n\n\n\n<p class=\"custom-btn translation-block\"><em><a href=\"https:\/\/pumble.com\/register\" data-type=\"link\" data-id=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Share your most used emojis with your team on Pumble<\/a><\/em><\/p>\n\n\n\n<h3 id=\"the-least-used-emojis\" class=\"wp-block-heading translation-block\">The least used emojis<\/h3>\n\n\n\n<p class=\"translation-block\">As you can imagine, pointing out emojis that are the least used can be somewhat difficult. However, we still have some clues as to what might be the least used emoji.<\/p>\n\n\n\n<p class=\"translation-block\">According to the Unicode Consortium, <strong>flags<\/strong> \ud83c\udfc1\ud83d\udea9\ud83c\udff4\u200d\u2620\ufe0f are the <a href=\"https:\/\/home.unicode.org\/emoji\/emoji-frequency\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>least popular category of<\/strong> emojis<\/a>, even though there are at least 250 of them in the emoji catalog.<\/p>\n\n\n\n<p class=\"translation-block\">Other sources, such as Emojipedia\u2019s <a href=\"https:\/\/emojitracker.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Emojitracker<\/a> bot, show that the following <strong>symbol emoji<\/strong> \ud83d\udd23 was the least used icon on X (before changes in the site\u2019s API made it impossible to track emoji usage on the platform).<\/p>\n\n\n\n<p class=\"translation-block\">On the other hand, a recent <a href=\"https:\/\/www.superside.com\/emojis-going-extinct\" target=\"_blank\" rel=\"noreferrer noopener\">report from Superside<\/a> indicates that the use of emojis has been on a downward trend in general, with the most \u201cendangered\u201d symbols being:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">\ud83d\udc4c the Okay Hand, which dropped 66 places on the list of the most popular emojis,<\/li>\n\n\n\n<li class=\"translation-block\">\ud83d\ude33 the Blushing Face, which dropped 26 places, and<\/li>\n\n\n\n<li class=\"translation-block\">\ud83d\ude4c the Raising Hands, which dropped 18 places.<\/li>\n<\/ol>\n\n\n\n<p class=\"translation-block\">Of course, corporate vocabulary tends to be slow to adapt to these changes, so you won\u2019t have to worry about not being able to <a href=\"https:\/\/pumble.com\/blog\/celebrating-success-in-the-workplace\/\" target=\"_blank\" rel=\"noreferrer noopener\">celebrate your team\u2019s wins<\/a> with the ol\u2019 \ud83d\ude4c emoji any time soon.<\/p>\n\n\n\n<h3 id=\"the-most-misunderstood-emojis\" class=\"wp-block-heading translation-block\">The most misunderstood emojis<\/h3>\n\n\n\n<p class=\"translation-block\">Not understanding the most commonly accepted meanings behind different emojis can lead to serious misunderstandings in the workplace.<\/p>\n\n\n\n<p class=\"translation-block\">According to a <a href=\"https:\/\/preply.com\/en\/blog\/most-confusing-emojis-2024\/\" target=\"_blank\" rel=\"noreferrer noopener\">recent study<\/a> of American emoji usage from Preply:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>81%<\/strong> of Americans have been <strong>confused by someone else\u2019s use of an emoji<\/strong>, and<\/li>\n\n\n\n<li class=\"translation-block\"><strong>48%<\/strong> have witnessed a <strong>misinterpreted emoji causing an uncomfortable situation<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">The table below shows the most confusing emojis of 2024, along with their frequently assigned meanings.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>Emoji<\/strong><\/th><th><strong>Presumed meanings<\/strong><\/th><\/tr><\/thead><tbody><tr><td>\ud83d\udc85 Nail Care<\/td><td>40% Classy or posh\/bougie<br>23% It\u2019s just nail polish<br>22% Don\u2019t mind me, hehe<br>15% Self-care<\/td><\/tr><tr><td>\ud83d\udca8 Dash<\/td><td>38% Dashing away or fast<br>34% Farting<br>15% Exhaustion or out of breath<br>13% Smoking<\/td><\/tr><tr><td>\ud83d\ude43 Upside-down Smiley<\/td><td>38% Sarcasm<br>36% Smiling through pain<br>16% Same meaning as a regular smiley face<br>10% Passive aggression<\/td><\/tr><tr><td>\ud83d\ude23 Persevering Face<\/td><td>40% Frustration<br>31% Cringe<br>17% Helplessness<br>7% Sadness<br>5% Perseverance or exerting effort<\/td><\/tr><tr><td>\ud83d\udc81\u200d\u2640\ufe0f Woman Tipping Hand<\/td><td>41% Oh well<br>35% Feeling sassy<br>19% I have a suggestion<br>5% Feeling sarcastic<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"translation-block\">Even newly introduced emojis with relatively clear meanings, such as the \ud83d\ude42\u200d\u2194\ufe0f <strong>Head Shaking Horizontally<\/strong> and \ud83d\ude42\u200d\u2195\ufe0f <strong>Head Shaking Vertically <\/strong>emojis, are subject to misinterpretation, as 41% and 43% of survey participants found these symbols confusing.<\/p>\n\n\n\n<p class=\"translation-block\">Though the emojis in question can be used to respond negatively or positively, some people also use them to signify happiness, sleepiness, shyness, and even things like \u201csmug indifference,\u201d \u201cvibing,\u201d and \u201cavoiding drama.\u201d<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"666\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/In-this-exchange-on-the-business-messaging-app-Pumble-the-Head-Shaking-Horizontally-emoji-is-used-to-represent-indifference-min.png\" alt=\"In this exchange on the business messaging app, Pumble, the Head Shaking Horizontally emoji is used to represent indifference\n\" class=\"wp-image-7844\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/In-this-exchange-on-the-business-messaging-app-Pumble-the-Head-Shaking-Horizontally-emoji-is-used-to-represent-indifference-min.png 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/In-this-exchange-on-the-business-messaging-app-Pumble-the-Head-Shaking-Horizontally-emoji-is-used-to-represent-indifference-min-300x167.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/In-this-exchange-on-the-business-messaging-app-Pumble-the-Head-Shaking-Horizontally-emoji-is-used-to-represent-indifference-min-1024x568.png 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/In-this-exchange-on-the-business-messaging-app-Pumble-the-Head-Shaking-Horizontally-emoji-is-used-to-represent-indifference-min-768x426.png 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/In-this-exchange-on-the-business-messaging-app-Pumble-the-Head-Shaking-Horizontally-emoji-is-used-to-represent-indifference-min-18x10.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">In this exchange on the business messaging app, Pumble, the Head Shaking Horizontally emoji is used to represent indifference\n<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"translation-block\">In any case, misusing one of these emojis in <a href=\"https:\/\/pumble.com\/learn\/communication\/business-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">business communication<\/a> can have negative consequences both for your social standing and the status of your projects.<\/p>\n\n\n\n<p class=\"translation-block\">So, if that\u2019s something you\u2019re concerned about, let\u2019s talk about some of the safer emojis you can use at work.<\/p>\n\n\n\n<p class=\"translation-block\">\n<div class=\"banner banner-dark pumble-gradient-features\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <h2 class=\"translation-block text-2xl !mb-4\">Improve work communication<\/h2>\n        <p class=\"translation-block !text-sm\">Strengthen your business communication and collaboration with Pumble by CAKE.com.<\/p>\n\n        <div class=\"banner-buttons d-flex space-x-4 translation-block\">\n            <a class=\"rounded-md px-6 py-2 bg-white\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Join Pumble<\/a>\n\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/features@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/features.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    <\/p>\n\n\n\n<h3 id=\"the-most-and-least-acceptable-emojis-in-the-workplace\" class=\"wp-block-heading translation-block\">The most and least acceptable emojis in the workplace<\/h3>\n\n\n\n<p class=\"translation-block\">According to a <a href=\"https:\/\/crossword-solver.io\/professional-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">Crossword-Solver survey<\/a> of over 1,000 US employees, the most appropriate emojis to use at work include:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">\ud83d\udc4d <strong>Thumbs Up<\/strong> \u2014 the most accepted emoji, with 71% voting in its favor,<\/li>\n\n\n\n<li class=\"translation-block\">\ud83d\ude04 <strong>Grinning Face With Smiling Eyes<\/strong> \u2014 with 13.7% of respondents choosing it,<\/li>\n\n\n\n<li class=\"translation-block\">\ud83d\ude4f <strong>Folded Hands<\/strong> \u2014 with 11% of employees picking this emoji,<\/li>\n\n\n\n<li class=\"translation-block\">\ud83d\ude02 <strong>Face With Tears of Joy<\/strong> \u2014 voted most acceptable by 8.6% of survey respondents, and<\/li>\n\n\n\n<li class=\"translation-block\">\u2764\ufe0f <strong>Red Heart<\/strong> \u2014 with 7.2% of respondents\u2019 votes.<\/li>\n<\/ol>\n\n\n\n<p class=\"translation-block\">However, the same survey also landed some of these emojis on the list of the least acceptable ones to use in the workplace. Though \ud83d\ude18 <strong>Face Blowing a Kiss<\/strong> was deemed the least appropriate for work, with 22.1% of votes, the following emojis also made the list:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">\ud83d\ude2d <strong>Loudly Crying Face<\/strong> \u2014 with 13.7% of votes,<\/li>\n\n\n\n<li class=\"translation-block\">\u2764\ufe0f <strong>Red Heart<\/strong> \u2014 with 10.5% of votes,<\/li>\n\n\n\n<li class=\"translation-block\">\ud83d\ude4f <strong>Folded Hands<\/strong> \u2014 with 10.5% of votes, and<\/li>\n\n\n\n<li class=\"translation-block\">\ud83d\ude04 <strong>Grinning Face with Smiling Eyes<\/strong> \u2014 with 9.8% of respondents\u2019 votes.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">Moreover, as noted by the study from Preply on the most confusing emojis, even some commonly accepted emojis could have dual meanings if we take <a href=\"https:\/\/pumble.com\/blog\/cross-cultural-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">cross-cultural communication<\/a> into account. Namely:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">\ud83d\udc4d <strong>Thumbs Up<\/strong> may be offensive to people from some Middle Eastern countries,<\/li>\n\n\n\n<li class=\"translation-block\"><strong>\ud83d\udc4c OK Sign <\/strong>could be considered obscene or a sign of bad luck by some cultures, and<\/li>\n\n\n\n<li class=\"translation-block\">\u270c\ufe0f <strong>Peace or Victory Sign <\/strong>can still be interpreted as something akin to the middle finger by some people.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">So, when in doubt, it\u2019s best to avoid ambiguous face and hand emojis and instead stick with affirmative symbols like \u2705, celebratory emojis like \ud83c\udf89\ud83c\udf8a\ud83e\udd73, and whichever emojis are already in use on your team.<\/p>\n\n\n\n<p class=\"custom-btn translation-block\"><em><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Start using emojis in professional communication on Pumble<\/a><\/em><\/p>\n\n\n\n<h3 id=\"new-and-upcoming-emojis\" class=\"wp-block-heading translation-block\">New and upcoming emojis<\/h3>\n\n\n\n<p class=\"translation-block\">Of the emojis that have entered our lexicon in 2024, two have the potential to enter common usage in the workplace as well \u2014 the \ud83d\ude42\u200d\u2194\ufe0f <strong>Head Shaking Horizontally<\/strong> and \ud83d\ude42\u200d\u2195\ufe0f <strong>Head Shaking Vertically<\/strong> emojis.<\/p>\n\n\n\n<p class=\"translation-block\">According to Meltwater&#8217;s analysis, these symbols were mentioned 4.68 and 9.69 million times across social media platforms.<\/p>\n\n\n\n<p class=\"translation-block\">Consequently, the two were also recognized by Emojipedia as the <a href=\"https:\/\/worldemojiawards.com\/2024\/most-popular-new-emoji\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Most Popular New Emoji<\/em><\/a> at the 2024 World Emoji Day Awards, which were unveiled on <strong>July 17<\/strong>.<\/p>\n\n\n\n<p class=\"translation-block\">(We\u2019ll give you one chance to guess why <a href=\"https:\/\/worldemojiday.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">World Emoji Day<\/a> is celebrated on this day. Here\u2019s a hint: \ud83e\udd14\ud83d\udca1\ud83d\udc49\ud83d\udcc5)<\/p>\n\n\n\n<p class=\"translation-block\">Of course, these weren\u2019t the only new additions to the emoji keyboard in recent years. In 2023, <a href=\"https:\/\/emojipedia.org\/emoji-15.1\" target=\"_blank\" rel=\"noreferrer noopener\">Emoji 15.1<\/a> also introduced emojis of people walking, kneeling, walking with a white cane, sitting in motorized and manual wheelchairs, and many others, all in different skin tones.<\/p>\n\n\n\n<p class=\"translation-block\">This shows that the Unicode Consortium is committed to delivering what the majority of emoji users have been asking for \u2014 <strong>diversity<\/strong>.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">As the <em>US Emoji Trend Report<\/em> pointed out, <strong>89% of Gen Z<\/strong> (as well as 86% of Millennials, 81% of Gen X, and 77% of Boomers) <strong>agree<\/strong><strong>d<\/strong><strong> that emoji should continue to strive for more inclusive representation<\/strong>.<\/p>\n\n\n\n<p class=\"translation-block\">More recently, though, Unicode has released <a href=\"https:\/\/emojipedia.org\/emoji-16.0\" target=\"_blank\" rel=\"noreferrer noopener\">Emoji 16.0<\/a>, featuring a new emoji that has the potential to really bring people together at work \u2014 the <strong>Face with Bags Under Eyes<\/strong> emoji (which was also recognized as the <a href=\"https:\/\/worldemojiawards.com\/2024\/most-anticipated-emoji\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Most Anticipated Emoji<\/em><\/a> by 62.4% of voters on Emojipedia).<\/p>\n\n\n\n<p class=\"translation-block\">Surely, that one will be HR-approved, right?<\/p>\n\n\n\n<p class=\"translation-block\">But, while we\u2019re on the subject of the emojis we might use at work, let\u2019s dive into how most people tend to include these symbols in their internal and external communication.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"2074\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/STATISTICS-ON-EMOJI-USAGE-ON-SOCIAL-MEDIA-min.png\" alt=\"STATISTICS ON EMOJI USAGE ON SOCIAL MEDIA\" class=\"wp-image-7845\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/STATISTICS-ON-EMOJI-USAGE-ON-SOCIAL-MEDIA-min.png 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/STATISTICS-ON-EMOJI-USAGE-ON-SOCIAL-MEDIA-min-174x300.png 174w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/STATISTICS-ON-EMOJI-USAGE-ON-SOCIAL-MEDIA-min-592x1024.png 592w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/STATISTICS-ON-EMOJI-USAGE-ON-SOCIAL-MEDIA-min-768x1327.png 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/STATISTICS-ON-EMOJI-USAGE-ON-SOCIAL-MEDIA-min-889x1536.png 889w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/STATISTICS-ON-EMOJI-USAGE-ON-SOCIAL-MEDIA-min-1185x2048.png 1185w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/STATISTICS-ON-EMOJI-USAGE-ON-SOCIAL-MEDIA-min-7x12.png 7w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"statistics-on-the-use-of-emojis-in-business-communication\" class=\"wp-block-heading translation-block\">Statistics on the use of emojis in business communication<\/h2>\n\n\n\n<p class=\"translation-block\">According to Adobe\u2019s 2022 survey, most people use emojis at work to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Express how they feel about a situation<\/strong> \u2014 55% of survey respondents,<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Quickly share approval or feedback<\/strong> \u2014 51% of respondents,<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Communicate positive or negative news<\/strong> \u2014 51% and 21% of respondents, respectively,<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Build relationships with coworkers<\/strong> \u2014 44% of respondents, and<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Increase their chances of getting a response from their coworker<\/strong> \u2014 29% of respondents.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">However, the specific ways people talk with emojis tend to depend on factors like:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">Their age,<\/li>\n\n\n\n<li class=\"translation-block\">The intended recipients of their message, and even<\/li>\n\n\n\n<li class=\"translation-block\">The <a href=\"https:\/\/pumble.com\/learn\/communication\/communication-channels\/\" target=\"_blank\" rel=\"noreferrer noopener\">channel of communication<\/a> they\u2019re using to relay their message.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">Having said that, let\u2019s see how these factors influence emoji use in business communication.<\/p>\n\n\n\n<p class=\"translation-block\">\n<div class=\"banner banner-dark pumble-gradient-landing-1\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <h2 class=\"translation-block text-2xl !mb-4\">Empower team communication<\/h2>\n        <p class=\"translation-block !text-sm\">Discuss, share &amp; collaborate with Pumble, a team communication app.<\/p>\n\n        <div class=\"banner-buttons d-flex space-x-4 translation-block\">\n            <a class=\"rounded-md px-6 py-2 bg-white\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Join Pumble<\/a>\n\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-stretch \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/landing-1@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/landing-1.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    <\/p>\n\n\n\n<h3 id=\"generational-differences-in-emoji-usage-at-work\" class=\"wp-block-heading translation-block\">Generational differences in emoji usage at work<\/h3>\n\n\n\n<p class=\"translation-block\">Due to differences in <a href=\"https:\/\/pumble.com\/learn\/communication\/communication-styles\/\" target=\"_blank\" rel=\"noreferrer noopener\">communication styles<\/a>, younger and older employees tend to have different attitudes toward the use of emojis in the workplace.<\/p>\n\n\n\n<p class=\"translation-block\">For example, the recent report by Atlassian&#8217;s Teamwork Lab claimed that <strong>Gen Z found emojis more helpful when communicating with coworkers<\/strong>, as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">88% of Gen Z workers agreed with that claim, as opposed to<\/li>\n\n\n\n<li class=\"translation-block\">49% of Gen X and Boomer knowledge workers.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">However, the <em>way<\/em> different generations choose emojis may result in some misunderstandings between older and younger employees.<\/p>\n\n\n\n<p class=\"translation-block\">According to <a href=\"https:\/\/edition.cnn.com\/2024\/07\/17\/us\/emoji-day-use-across-generations-cec\/index.html\" target=\"_blank\" rel=\"noreferrer noopener\">CNN\u2019s 2024 survey<\/a>, <strong>younger people are much more likely to use emojis ironically<\/strong> than their older counterparts, as shown in the table below.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th><\/th><th><strong>Literal meaning<\/strong><\/th><th><strong>Emotional tone<\/strong><\/th><th><strong>Irony<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Boomers<\/strong><\/td><td>46%<\/td><td>31%<\/td><td>14%<\/td><\/tr><tr><td><strong>Gen X<\/strong><\/td><td>43%<\/td><td>36%<\/td><td>12%<\/td><\/tr><tr><td><strong>Millennials<\/strong><\/td><td>32%<\/td><td>43%<\/td><td>17%<\/td><\/tr><tr><td><strong>Gen Z<\/strong><\/td><td>20%<\/td><td>30%<\/td><td>44%<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"translation-block\">Though Boomers, Gen Xers, and even Millennials are much more likely to stick to the literal meanings of emojis or use them to accentuate the emotional tone of their messages, Gen Zs seem to prefer using emojis to represent their feelings, often with a hint of irony.<\/p>\n\n\n\n<p class=\"translation-block\">CNN\u2019s survey also showed how this difference in communication styles <a href=\"https:\/\/pumble.com\/blog\/improve-communication-across-generations-at-work\/\" target=\"_blank\" rel=\"noreferrer noopener\">across generations<\/a> can cause misunderstandings at work by asking survey participants <strong>how they would respond to a coworker\u2019s funny message<\/strong>.<\/p>\n\n\n\n<p class=\"translation-block\">Most generations agreed that the \ud83d\ude02 <strong>Face With Tears of Joy<\/strong> emoji was the way to go, with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">74% of Gen Xers,<\/li>\n\n\n\n<li class=\"translation-block\">71% of Boomers,<\/li>\n\n\n\n<li class=\"translation-block\">67% of Millennials, and<\/li>\n\n\n\n<li class=\"translation-block\">44% of Gen Zs agreeing with the statement.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">However, <strong>28% of Gen Zs and 9% of Millennials<\/strong> also believed that the \ud83d\udc80 <strong>Skull <\/strong>emoji would be an appropriate response.<\/p>\n\n\n\n<p class=\"translation-block\">Those who get it, get it \u2014 those who don\u2019t\u2026 might be a bit confused.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"665\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Younger-employees-may-react-to-funny-memes-with-the-skull-emoji-on-Pumble-the-team-communication-app-min.png\" alt=\"Younger employees may react to funny memes with the skull emoji on Pumble, the team communication app\n\" class=\"wp-image-7846\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Younger-employees-may-react-to-funny-memes-with-the-skull-emoji-on-Pumble-the-team-communication-app-min.png 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Younger-employees-may-react-to-funny-memes-with-the-skull-emoji-on-Pumble-the-team-communication-app-min-300x166.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Younger-employees-may-react-to-funny-memes-with-the-skull-emoji-on-Pumble-the-team-communication-app-min-1024x567.png 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Younger-employees-may-react-to-funny-memes-with-the-skull-emoji-on-Pumble-the-team-communication-app-min-768x426.png 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/Younger-employees-may-react-to-funny-memes-with-the-skull-emoji-on-Pumble-the-team-communication-app-min-18x10.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">Younger employees may react to funny memes with the skull emoji on Pumble, the team communication app\n<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"custom-btn translation-block\"><em><a href=\"https:\/\/pumble.com\/register\" data-type=\"link\" data-id=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Use your favorite emojis to respond to messages on Pumble<\/a><\/em><\/p>\n\n\n\n<h3 id=\"emoji-usage-in-lateral-and-vertical-communication-at-work\" class=\"wp-block-heading translation-block\">Emoji usage in lateral and vertical communication at work<\/h3>\n\n\n\n<p class=\"translation-block\">Since emojis are still seen as a casual form of expression, it should come as no surprise to learn that most people tend to primarily use them in <a href=\"https:\/\/pumble.com\/blog\/lateral-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>communication with peers<\/strong><\/a>.<\/p>\n\n\n\n<p class=\"translation-block\">According to the <em>US Emoji Trend Report<\/em>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>24%<\/strong> of employees only use emojis in communication with their<strong> work friends<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\"><strong>24% <\/strong>use them with all other employees who are on the<strong> same level<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\"><strong>19%<\/strong> use emojis with<strong> everyone, regardless of level<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\"><strong>3%<\/strong> limit their use of emojis to<strong> coworkers who are not senior staff<\/strong>, and<\/li>\n\n\n\n<li class=\"translation-block\"><strong>1% <\/strong>only use them with<strong> junior colleagues<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">According to these numbers, <strong>the reluctance to use emojis at work rises with the distance between the ranks <\/strong>of the interlocutors, at least in instances of <a href=\"https:\/\/pumble.com\/blog\/upward-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">upward communication<\/a>.<\/p>\n\n\n\n<p class=\"translation-block\">On the other hand, <a href=\"https:\/\/pumble.com\/blog\/downward-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">downward communication<\/a> seems less bogged down by these social conventions, as <strong>people in leadership positions tend to be less reserved<\/strong> with their emoji use.<\/p>\n\n\n\n<p class=\"translation-block\">Most managers know that a well-placed smiley face can reinforce their good intentions, especially when <a href=\"https:\/\/pumble.com\/blog\/remote-constructive-feedback\/\" target=\"_blank\" rel=\"noreferrer noopener\">providing feedback<\/a> to a member of their team.<\/p>\n\n\n\n<p class=\"translation-block\">After all, according to the <em>US Emoji Trend Report<\/em>, most people believe that <strong>emojis can <\/strong><strong>make positive news or feedback more sincere<\/strong>, with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">73% of Millennials,<\/li>\n\n\n\n<li class=\"translation-block\">72% of Gen Z workers,<\/li>\n\n\n\n<li class=\"translation-block\">65% of Gen X employees, and<\/li>\n\n\n\n<li class=\"translation-block\">55% of Boomers agreeing with the claim.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">Moreover, Adobe\u2019s 2019 report also indicated that emojis can soften <strong>negative feedback<\/strong>, with 53% of respondents agreeing that <strong>emojis can make negative news or feedback easier to accept<\/strong>.<\/p>\n\n\n\n<h3 id=\"emoji-usage-across-communication-channels\" class=\"wp-block-heading translation-block\">Emoji usage across communication channels<\/h3>\n\n\n\n<p class=\"translation-block\">According to the most recent <a href=\"https:\/\/pumble.com\/learn\/communication\/communication-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pumble <em>Workplace Communication Statistics<\/em><\/a>, most employees primarily <a href=\"https:\/\/pumble.com\/blog\/email-remote-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">use email<\/a>, <a href=\"https:\/\/pumble.com\/learn\/pumble\/best-team-chat-apps\/\" target=\"_blank\" rel=\"noreferrer noopener\">online chat tools<\/a>, and <a href=\"https:\/\/plaky.com\/blog\/best-project-management-tools-for-small-teams\/\" target=\"_blank\" rel=\"noreferrer noopener\">project management tools<\/a> to communicate both with their coworkers and with external collaborators.<\/p>\n\n\n\n<p class=\"translation-block\">Naturally, <a href=\"https:\/\/pumble.com\/help\/using-pumble\/messages\/use-emoji-reactions\/\" target=\"_blank\" rel=\"noreferrer noopener\">using emojis<\/a> in <strong>messaging apps<\/strong> like <a href=\"https:\/\/pumble.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pumble<\/a> by <a href=\"https:\/\/cake.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">CAKE.com<\/a> is a given, as they offer a multitude of ways to incorporate these symbols into our communication.\u00a0<\/p>\n\n\n\n<p class=\"translation-block\">Over time, most internal communication apps will even take into account your emoji usage and provide quick access to your favorite emojis, as shown below.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"668\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/The-emoji-window-in-the-team-communication-app-Pumble-min.png\" alt=\"The emoji window in the team communication app Pumble\n\" class=\"wp-image-7847\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/The-emoji-window-in-the-team-communication-app-Pumble-min.png 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/The-emoji-window-in-the-team-communication-app-Pumble-min-300x167.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/The-emoji-window-in-the-team-communication-app-Pumble-min-1024x570.png 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/The-emoji-window-in-the-team-communication-app-Pumble-min-768x428.png 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/The-emoji-window-in-the-team-communication-app-Pumble-min-18x10.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">The emoji window in the team communication app Pumble\n<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"custom-btn translation-block\"><em><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Teach Pumble your favorite emojis!<\/a><\/em><\/p>\n\n\n\n<p class=\"translation-block\">But, what about other channels of communication, like email? Is <a href=\"https:\/\/pumble.com\/blog\/formal-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">email too formal<\/a> for emojis?<\/p>\n\n\n\n<p class=\"translation-block\">Well, according to the results of the Crossword-Solver survey we mentioned earlier, <strong>using emojis in emails can be a bit of a coin toss<\/strong>, as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">19% of survey participants perceive emojis in work emails as <strong>friendly<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\">13.8% say they see them as <strong>informal<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\">9.2% are not keen on them and perceive them as <strong>unprofessional<\/strong>, and<\/li>\n\n\n\n<li class=\"translation-block\">9.1% say emojis can make work emails appear <strong>more personal<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">Then, there\u2019s the question of whether this hypothetical emoji-riddled email is addressed to a coworker, a higher-up, or an <a href=\"https:\/\/pumble.com\/blog\/third-party-business-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">external collaborator<\/a>.<\/p>\n\n\n\n<p class=\"translation-block\">Generally, though, <strong>most people would advise against sending emojis to superiors or external collaborators<\/strong>, as the recipients of the message may not appreciate that level of familiarity.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"2500\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/STATISTICS-ON-THE-USE-OF-EMOJIS-IN-BUSINESS-COMMUNICATION-min.png\" alt=\"STATISTICS ON THE USE OF EMOJIS IN BUSINESS COMMUNICATION\" class=\"wp-image-7848\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/STATISTICS-ON-THE-USE-OF-EMOJIS-IN-BUSINESS-COMMUNICATION-min.png 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/STATISTICS-ON-THE-USE-OF-EMOJIS-IN-BUSINESS-COMMUNICATION-min-144x300.png 144w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/STATISTICS-ON-THE-USE-OF-EMOJIS-IN-BUSINESS-COMMUNICATION-min-492x1024.png 492w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/STATISTICS-ON-THE-USE-OF-EMOJIS-IN-BUSINESS-COMMUNICATION-min-768x1600.png 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/STATISTICS-ON-THE-USE-OF-EMOJIS-IN-BUSINESS-COMMUNICATION-min-737x1536.png 737w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/STATISTICS-ON-THE-USE-OF-EMOJIS-IN-BUSINESS-COMMUNICATION-min-983x2048.png 983w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/05\/STATISTICS-ON-THE-USE-OF-EMOJIS-IN-BUSINESS-COMMUNICATION-min-6x12.png 6w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"how-to-use-emojis-in-business-communication\" class=\"wp-block-heading translation-block\">How to use emojis in business communication<\/h2>\n\n\n\n<p class=\"translation-block\">Ultimately, emojis can be both beneficial and detrimental to communication in different ways.<\/p>\n\n\n\n<p class=\"translation-block\">On the one hand, <strong>they can make communication simpler<\/strong>, if the conversation participants understand the intended meaning of the emojis that are being sent.<\/p>\n\n\n\n<p class=\"translation-block\">On the other hand, <strong>miscommunication is also possible<\/strong>, especially if people don\u2019t have the same interpretation of the emojis they\u2019re sending and receiving.<\/p>\n\n\n\n<p class=\"translation-block\">Furthermore, <strong>different generations can have different opinions<\/strong> as to whether emojis are an appropriate aspect of a conversation in the first place.<\/p>\n\n\n\n<p class=\"translation-block\">Still, there are ways to incorporate emojis into your business communication without causing unnecessary confusion.<\/p>\n\n\n\n<p class=\"translation-block\">When in doubt, <strong>defer to the other participants of the conversation<\/strong> and use emojis only if they do.<\/p>\n\n\n\n<p class=\"translation-block\">Even then, <strong>limit yourself to the exact set of symbols they\u2019re using<\/strong> \u2014 or at least stay in the same range of responses.<\/p>\n\n\n\n<p class=\"translation-block\">In other words, you don\u2019t need to respond to the \ud83d\ude42 <strong>Smiling Face<\/strong> emoji with the same one, but you could use a similar symbol (\ud83d\ude0a, \ud83d\ude04, \ud83d\ude01) to mirror your interlocutor\u2019s intent.<\/p>\n\n\n\n<p class=\"translation-block\">Alternatively, if you don\u2019t want to wait for other people to use emojis first, you could just <strong>use emojis with clear and unambiguous meanings<\/strong> to begin with.<\/p>\n\n\n\n<p class=\"translation-block\">\n<div class=\"banner banner-dark pumble-gradient-default\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <h2 class=\"translation-block text-2xl !mb-4\">Free team communication app<\/h2>\n        <p class=\"translation-block !text-sm\">Improve collaboration and cut down on emails by moving your team communication to Pumble.<\/p>\n\n        <div class=\"banner-buttons d-flex space-x-4 translation-block\">\n            <a class=\"rounded-md px-6 py-2 bg-white\" href=\"\/register\" target=\"_blank\">Sign up<\/a>\n\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-right \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/default@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/default.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    <\/p>\n\n\n\n<h2 id=\"boost-collaboration-by-using-emojis-in-pumble-by-cake-com\" class=\"wp-block-heading translation-block\">Boost collaboration by using emojis in Pumble by CAKE.com\u00a0<\/h2>\n\n\n\n<p class=\"translation-block\">If you were wondering about the future of emojis in the workplace, one thing is certain \u2014 they are here to stay.<\/p>\n\n\n\n<p class=\"translation-block\">With tools like the <a href=\"https:\/\/pumble.com\/team-communication-app\" target=\"_blank\" rel=\"noreferrer noopener\">team communication app, Pumble<\/a> by CAKE.com, you can leverage this trend to <strong>foster more engaging and expressive communication<\/strong> in the workplace.\u00a0<\/p>\n\n\n\n<p class=\"translation-block\">Pumble\u2019s <a href=\"https:\/\/pumble.com\/help\/workspace-administration\/workspace-settings\/add-custom-emojis-to-your-workspace\/\" target=\"_blank\" rel=\"noreferrer noopener\">custom emoji<\/a> feature gives you the freedom to create <strong>personalized emojis<\/strong> or utilize the existing ones to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>React<\/strong> to others\u2019 messages,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">Highlight crucial points and <strong>capture attention<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Facilitate agreements<\/strong> and arrangements, or&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">Indicate your <strong>availability status<\/strong> to colleagues.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">All in all, embracing emojis as part of business communication can enhance collaboration, strengthen relationships, and contribute to a more <strong>connected workplace culture<\/strong>.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\"><em>Ready to enhance your team communication with emojis? <\/em><\/p>\n\n\n\n<p class=\"custom-btn translation-block\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Try Pumble by CAKE.com now!<\/a><\/p>\n\n\n\n<p class=\"translation-block\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00bfCu\u00e1les son las ventajas y desventajas de usar emojis en la comunicaci\u00f3n empresarial? Desc\u00fabrelas en nuestro resumen de estad\u00edsticas sobre emojis.<\/p>","protected":false},"author":15,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[15,5],"tags":[],"class_list":["post-1423","post","type-post","status-publish","format-standard","hentry","category-resources","category-communication"],"acf":[],"_links":{"self":[{"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/posts\/1423","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/comments?post=1423"}],"version-history":[{"count":51,"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/posts\/1423\/revisions"}],"predecessor-version":[{"id":13178,"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/posts\/1423\/revisions\/13178"}],"wp:attachment":[{"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/media?parent=1423"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/categories?post=1423"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/tags?post=1423"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}