{"id":89,"date":"2023-02-07T07:00:42","date_gmt":"2023-02-07T07:00:42","guid":{"rendered":"https:\/\/pumble.com\/learn\/?p=89"},"modified":"2025-05-16T00:00:00","modified_gmt":"2025-05-16T00:00:00","slug":"communication-types","status":"publish","type":"post","link":"https:\/\/pumble.com\/learn\/es\/communication\/communication-types\/","title":{"rendered":"Tipos de comunicaci\u00f3n y sus mejores pr\u00e1cticas"},"content":{"rendered":"\n<p class=\"translation-block\">The types of communication are the different means we use to communicate messages to other people.<\/p>\n\n\n\n<p class=\"translation-block\">In order to understand how to communicate more effectively, we need to understand the types of communication we have at our disposal to convey and interpret thoughts and ideas.<\/p>\n\n\n\n<p class=\"translation-block\">The 4 fundamental types of communication we use are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">Verbal communication,<\/li>\n\n\n\n<li class=\"translation-block\">Written communication,<\/li>\n\n\n\n<li class=\"translation-block\">Nonverbal communication, and<\/li>\n\n\n\n<li class=\"translation-block\">Visual communication.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">We\u2019ll take a look at how these 4 types of communication further branch into several subtypes, and how they help you improve your communication skills by explaining this <a href=\"https:\/\/pumble.com\/blog\/two-way-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">two-way process<\/a> in detail. This, in turn, will help you easily <a href=\"https:\/\/pumble.com\/blog\/share-information-in-a-remote-setting\/\" target=\"_blank\" rel=\"noreferrer noopener\">convey and interpret information<\/a> in the workplace.<\/p>\n\n\n\n<p class=\"translation-block\">But before we get into all of that, we need to discuss a classification that affects any type of communication you may engage in.<\/p>\n\n\n\n<p class=\"translation-block\">Let\u2019s get started!<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"1024\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Communication-types-cover.jpg\" alt=\"Communication types-cover\" class=\"wp-image-9280\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Communication-types-cover.jpg 2048w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Communication-types-cover-300x150.jpg 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Communication-types-cover-1024x512.jpg 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Communication-types-cover-768x384.jpg 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Communication-types-cover-1536x768.jpg 1536w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Communication-types-cover-18x9.jpg 18w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"synchronous-vs-asynchronous-communication\" class=\"wp-block-heading translation-block\">Synchronous vs asynchronous communication<\/h2>\n\n\n\n<p class=\"translation-block\">Before we get into detailed explanations of 4 major communication types, we have to make sure we all understand what synchronous and asynchronous communication is.<\/p>\n\n\n\n<p class=\"translation-block\">One way to distinguish types of communication is by looking at the moment at which the information is being communicated versus the moment it is being received. By analyzing communication this way, we can categorize it into two groups \u2014 <strong>synchronous<\/strong> and <strong>asynchronous.<\/strong><\/p>\n\n\n\n<h3 id=\"synchronous-communication\" class=\"wp-block-heading translation-block\">Synchronous communication<\/h3>\n\n\n\n<p class=\"translation-block\">If the conversation you\u2019re participating in is synchronous, that means that it is happening in <a href=\"https:\/\/pumble.com\/blog\/remote-team-real-time-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">real time<\/a>.<\/p>\n\n\n\n<p class=\"translation-block\">In other words, all parties involved in the communication process are taking turns in the exchange of information simultaneously.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Examples of synchronous communication include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Live meetings<\/strong> \u2014 e.g., team members gathering at the same location to carry out a daily meeting,<\/li>\n\n\n\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/voice-calls\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Audio calls<\/strong><\/a> \u2014 e.g., two members of a team talking about their project over the phone or a <a href=\"https:\/\/pumble.com\/business-messaging-app\" target=\"_blank\" rel=\"noreferrer noopener\">business messaging app like Pumble<\/a>,<\/li>\n\n\n\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/video-conferencing\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Video calls<\/strong><\/a> \u2014 e.g., team members using a virtual solution with video functionalities to carry out daily meetings, and<\/li>\n\n\n\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/instant-messaging-app\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Instant messaging<\/strong><\/a> \u2014 e.g., two members of a team using a business communication app to talk about their current project.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"642\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Communicating-through-channels-threads-and-DMs-min.png\" alt=\"A business communication app like Pumble allows team members to communicate through channels, threads, and direct messages\" class=\"wp-image-9302\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Communicating-through-channels-threads-and-DMs-min.png 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Communicating-through-channels-threads-and-DMs-min-300x161.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Communicating-through-channels-threads-and-DMs-min-1024x548.png 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Communicating-through-channels-threads-and-DMs-min-768x411.png 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Communicating-through-channels-threads-and-DMs-min-18x10.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">A business communication app like Pumble allows team members to communicate through channels, threads, and direct messages<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"custom-btn translation-block\"><strong><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Improve your business communication with Pumble<\/a><\/strong><\/p>\n\n\n\n<h3 id=\"asynchronous-communication\" class=\"wp-block-heading translation-block\">Asynchronous communication<\/h3>\n\n\n\n<p class=\"translation-block\">If the conversation you\u2019re engaged in is <a href=\"https:\/\/pumble.com\/blog\/asynchronous-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">asynchronous<\/a>, the parties involved in the exchange are not participating in the conversation at the same time.<\/p>\n\n\n\n<p class=\"translation-block\">That is a common occurrence with remote teams whose members <a href=\"https:\/\/pumble.com\/blog\/working-across-time-zones\/\" target=\"_blank\" rel=\"noreferrer noopener\">operate in different time zones<\/a>, and thus have different work hours from each other.<\/p>\n\n\n\n<p class=\"translation-block\">Some notable examples of asynchronous communication include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Pre-recorded videos<\/strong> \u2014 e.g. an <a href=\"https:\/\/pumble.com\/blog\/employee-onboarding-guide\/\" target=\"_blank\" rel=\"noreferrer noopener\">onboarding<\/a> video presented to new recruits in a company.<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Direct messages or DMs<\/strong> \u2014 in situations in which one person sends a message, and the other person replies at a later time at their convenience or availability.<\/li>\n\n\n\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/features\/schedule-a-message\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Scheduled messages<\/strong><\/a> \u2014 messages written in advance to arrive at a specific point in time.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">With this classification of communication covered, we can move on to the 4 major types of communication.<\/p>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"translation-block\"><strong>\ud83c\udf93 Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">The modern professional often uses both asynchronous and synchronous styles of communication. To learn more about how the two coexist, check out this article:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/blog\/hybrid-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">Hybrid Communication: Challenges, Advantages, and Strategies to Know<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h2 id=\"4-major-types-of-communication\" class=\"wp-block-heading translation-block\">4 Major types of communication<\/h2>\n\n\n\n<p class=\"translation-block\">As mentioned, the 4 major types of communication are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">Verbal communication,<\/li>\n\n\n\n<li class=\"translation-block\">Written communication,<\/li>\n\n\n\n<li class=\"translation-block\">Nonverbal communication, and&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">Visual communication.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">Each one of these implies different methods of communication and requires different types of <a href=\"https:\/\/pumble.com\/learn\/communication\/communication-skills\/\" target=\"_blank\" rel=\"noreferrer noopener\">communication skills<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">We\u2019ll explain:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">The different ways these types of communication can be used efficiently,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">Tips on how to improve your approach, and&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">The mistakes you should avoid for each one.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">\n<div class=\"banner banner-dark pumble-gradient-features\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <h2 class=\"translation-block text-2xl !mb-4\">Improve work communication<\/h2>\n        <p class=\"translation-block !text-sm\">Strengthen your business communication and collaboration with Pumble.<\/p>\n\n        <div class=\"banner-buttons d-flex space-x-4 translation-block\">\n            <a class=\"rounded-md px-6 py-2 bg-white\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Join Pumble<\/a>\n\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/features@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/features.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    <\/p>\n\n\n\n<h2 id=\"type-1-verbal-communication\" class=\"wp-block-heading translation-block\">Type #1: Verbal communication<\/h2>\n\n\n\n<p class=\"translation-block\">According to the definition of Andrea McDuffie, Ph.D., CCC-SLP, <a href=\"https:\/\/link.springer.com\/referenceworkentry\/10.1007\/978-1-4419-1698-3_1709\" target=\"_blank\" rel=\"noreferrer noopener\">verbal communication<\/a> involves any form of communication that uses spoken language as a means of intentionally sharing information.<\/p>\n\n\n\n<p class=\"translation-block\">It is usually a synchronous type of communication. The exception would be speakers who <a href=\"https:\/\/pumble.com\/features\/voice-messages\" target=\"_blank\" rel=\"noreferrer noopener\">record their messages<\/a> in audio or video form and send them to others. In such cases, we regard verbal communication as asynchronous.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1200\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Verbal-comms-1-min.jpg\" alt=\"Verbal communication\" class=\"wp-image-9295\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Verbal-comms-1-min.jpg 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Verbal-comms-1-min-300x300.jpg 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Verbal-comms-1-min-1024x1024.jpg 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Verbal-comms-1-min-150x150.jpg 150w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Verbal-comms-1-min-768x768.jpg 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Verbal-comms-1-min-12x12.jpg 12w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"translation-block\">There are many <a href=\"https:\/\/pumble.com\/learn\/communication\/communication-models\/\" target=\"_blank\" rel=\"noreferrer noopener\">models of communication<\/a> that can be used to dissect the verbal type of communication, but the main elements of this type of exchange are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">The <strong>message<\/strong>, i.e. the piece of information someone wants to share,<\/li>\n\n\n\n<li class=\"translation-block\">The <strong>sender<\/strong>, i.e. the person who initiates the conversation in order to share said message (by \u201cencoding\u201d it from thought to spoken words),<\/li>\n\n\n\n<li class=\"translation-block\">The <strong>receiver<\/strong>, i.e. the person or group that needs to understand said message (by \u201cdecoding\u201d it from words heard to thought),<\/li>\n\n\n\n<li class=\"translation-block\">The <strong>noise<\/strong>, i.e. the interferences that may arise to hinder communication between the sender and receiver, and<\/li>\n\n\n\n<li class=\"translation-block\">The <strong>feedback<\/strong>, i.e. the reply the receiver has about the new piece of information, based on how this new piece of information was understood and interpreted.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">Considering that the key to verbal communication is spoken language and that different countries speak different languages, the knowledge of at least one language that is not native to us is important for <a href=\"https:\/\/pumble.com\/blog\/cross-cultural-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">cross-cultural understanding<\/a>.<\/p>\n\n\n\n<p class=\"translation-block\">This is crucial for teams whose members speak different languages. According to Pumble\u2019s <a href=\"https:\/\/pumble.com\/learn\/communication\/communication-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener\">Workplace Communication Statistics in 2025<\/a>, the top 10 business languages of the world that professionals are most likely to use in cross-cultural situations (sorted by their share of the world\u2019s GDP) are:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">English, with a share of 27%,<\/li>\n\n\n\n<li class=\"translation-block\">Chinese, with a share of 18%,<\/li>\n\n\n\n<li class=\"translation-block\">Spanish, with a share of 8%,<\/li>\n\n\n\n<li class=\"translation-block\">Japanese, with a share of 6%,<\/li>\n\n\n\n<li class=\"translation-block\">German, with a share of 5%,<\/li>\n\n\n\n<li class=\"translation-block\">French, with a share of 4%,<\/li>\n\n\n\n<li class=\"translation-block\">Arabic, with a share of 3%,<\/li>\n\n\n\n<li class=\"translation-block\">Italian, with a share of 2%,<\/li>\n\n\n\n<li class=\"translation-block\">Portuguese, with a share of 2%, and<\/li>\n\n\n\n<li class=\"translation-block\">Korean, with a share of 2%.<\/li>\n<\/ol>\n\n\n\n<p class=\"translation-block\">Based on the context in which verbal communication is used, there are various <strong>types of verbal communication.<\/strong> Each one is used in different circumstances and therefore requires a slightly different approach.<\/p>\n\n\n\n<h3 id=\"types-of-verbal-communication\" class=\"wp-block-heading translation-block\">Types of verbal communication<\/h3>\n\n\n\n<p class=\"translation-block\">There are 5 main types of <a href=\"https:\/\/pumble.com\/blog\/verbal-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">verbal communication<\/a>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Intrapersonal communication <\/strong>\u2014 the silent conversations we have with ourselves,<\/li>\n\n\n\n<li class=\"translation-block\"><strong>One-to-one interpersonal communication <\/strong>\u2014 a one-on-one conversation between two individuals,<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Small group communication<\/strong> \u2014 <a href=\"https:\/\/pumble.com\/blog\/interpersonal-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">interpersonal communication<\/a> that unfolds between more than two individuals,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Public communication \u2014 <\/strong>one person (or a group of people) sharing information with another group of people, and<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Mass verbal communication <\/strong>\u2014 the process of sending and receiving audio or video messages through a medium such as newspapers, television, radio shows, internet media statements, etc.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">Each of these verbal communication types comes with its unique set of <strong>dos<\/strong> and <strong>don&#8217;ts<\/strong>.&nbsp;<\/p>\n\n\n\n<p class=\"custom-btn translation-block\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Try Pumble for better team communication<\/a><\/p>\n\n\n\n<h3 id=\"tips-for-better-verbal-communication\" class=\"wp-block-heading translation-block\">Tips for better verbal communication<\/h3>\n\n\n\n<p class=\"translation-block\">Here&#8217;s an overview of the best practices as well as things to avoid to <strong>improve your verbal communication<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-table translation-block\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>Type of verbal communication<\/strong><\/th><th><strong>Do:<\/strong><\/th><th><strong>Don\u2019t:<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Intrapersonal communication<\/strong><\/td><td>\u2013 Practice self-awareness<br>\u2013 Sharpen your perception<br>\u2013 Practice self-regulation<\/td><td>\u2013 Disregard the fine balance between self-awareness and perception<\/td><\/tr><tr><td><strong>One-to-one interpersonal communication<\/strong><\/td><td>\u2013 Think of the simplest way to get your message across<br>\u2013 Be thoughtful and respectful<br>\u2013 Listen<br>\u2013 Maintain emotional control<\/td><td>\u2013 Jump from thought to thought<br>\u2013 Talk down to your interlocutor<br>\u2013 Take things personally<br>\u2013 Get frustrated at the first sign of disagreement<\/td><\/tr><tr><td><strong>Small group communication<\/strong><\/td><td>\u2013 Daily standup meetings<br>\u2013 Annual board meetings<br>\u2013 Use a centralized approach (delegate <strong>one<\/strong> team leader) for time-sensitive tasks: good for emergencies<br>\u2013 Use a decentralized approach (<strong>no single team leader<\/strong>) for better long-term collaboration: good for brainstorming and proposing creative solutions<\/td><td>\u2013 Communicate important information too late<br>\u2013&nbsp; Contribute to <a href=\"https:\/\/pumble.com\/blog\/break-down-team-silos\/\" target=\"_blank\" rel=\"noreferrer noopener\">silo mentality<\/a><\/td><\/tr><tr><td><strong>Public communication<\/strong><\/td><td>\u2013 Know your audience (choose appropriate vocabulary and pace)<br>\u2013 Be aware of your vocal production (practice clarity, intonation, pace, and volume)<br>\u2013 Use body language effectively (make brief eye contact with different audience members, emphasize important parts of your presentation with gestures)<br>\u2013 Allow time for questions and feedback during and after your presentation<\/td><td>\u2013 Speak too quickly<br>\u2013 Be unclear<br>\u2013 Mumble<br>\u2013 Be too nervous or tense<\/td><\/tr><tr><td><strong>Mass verbal communication<\/strong><\/td><td>\u2013 Be mindful of what you are saying<br>\u2013 Choose the appropriate style of delivery<br>\u2013 Practice what you have to say<\/td><td>\u2013 Be inconsiderate with your words<br>\u2013 Research information poorly before sharing it<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"type-2-written-communication\" class=\"wp-block-heading translation-block\">Type #2: Written communication<\/h2>\n\n\n\n<p class=\"translation-block\">Written communication involves transmitting your thoughts, ideas, questions, and concerns through symbols \u2014 i.e. letters that build words, phrases, and sentences.<\/p>\n\n\n\n<p class=\"translation-block\">Like most of the other types of communication, written communication may be synchronous or asynchronous.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1200\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Written-comm-icon-1-min.jpg\" alt=\"Written communication\" class=\"wp-image-9296\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Written-comm-icon-1-min.jpg 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Written-comm-icon-1-min-300x300.jpg 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Written-comm-icon-1-min-1024x1024.jpg 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Written-comm-icon-1-min-150x150.jpg 150w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Written-comm-icon-1-min-768x768.jpg 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Written-comm-icon-1-min-12x12.jpg 12w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"translation-block\">Broadly speaking, we can distinguish between 3 types of written communication:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Transactional written communication<\/strong>, consisting of messages that require a response from the receiver. You could be <a href=\"https:\/\/pumble.com\/blog\/ask-for-favor-professionally\/\" target=\"_blank\" rel=\"noreferrer noopener\">asking for a favor<\/a>, requesting a meeting, or needing some clarification before taking on a task.<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Informational written communication<\/strong>, which exists for the benefit of the receiver. It may take the form of a memo about some new company policies, a notification about the <a href=\"https:\/\/pumble.com\/blog\/virtual-agenda\/\" target=\"_blank\" rel=\"noreferrer noopener\">agenda for the upcoming meeting<\/a>, or a report about the performance of a company department.<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Instructional written communication<\/strong>, which includes messages that are sent for the purpose of providing instructions to the receiver. It may clarify details about the project a team member has been assigned or offer step-by-step instructions for a new type of task.<\/li>\n<\/ol>\n\n\n\n<p class=\"translation-block\">Each of the listed types of written communication may manifest in the form of:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Emails <\/strong>\u2014 the traditional way of handling <a href=\"https:\/\/pumble.com\/learn\/communication\/business-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">business communication<\/a>,<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Instant messages<\/strong> \u2014 real-time text transmissions that are much more efficient than emails,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Reports<\/strong> \u2014 accounts given on a particular matter, usually in the form of official documents,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Forms <\/strong>\u2014 a templated document for answering questions intended to speed up the process of collecting various information<strong>,<\/strong>&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Letters <\/strong>\u2014 for businesses, today typically required only in highly specific situations,<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Memorandums<\/strong> \u2014<strong> <\/strong>a document to inform the audience of new developments (it may also include persuasion elements and a call to action),&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Bulletins <\/strong>\u2014 a short official statement, announcement, or summary of an organization\u2019s latest news, usually for internal use, and<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Newsletters <\/strong>\u2014<strong> <\/strong>news-like form of written communication that shows progress updates and official statements, with optional client persuasion elements.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">To find the key to <a href=\"https:\/\/pumble.com\/learn\/communication\/skills-of-effective-communicators\/\" target=\"_blank\" rel=\"noreferrer noopener\">communicating more effectively<\/a> in written form, let\u2019s take a look at the basic principles and the best practices for these mediums.<\/p>\n\n\n\n<p class=\"translation-block\">\n<div class=\"banner banner-dark pumble-gradient-features\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <h2 class=\"translation-block text-2xl !mb-4\">Work, communicate, collaborate<\/h2>\n        <p class=\"translation-block !text-sm\">Communicate and collaborate effectively with Pumble, an all-in-one digital HQ.<\/p>\n\n        <div class=\"banner-buttons d-flex space-x-4 translation-block\">\n            <a class=\"rounded-md px-6 py-2 bg-white\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Join Pumble<\/a>\n\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/features@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/features.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    <\/p>\n\n\n\n<h3 id=\"tips-for-better-written-communication\" class=\"wp-block-heading translation-block\">Tips for better written communication<\/h3>\n\n\n\n<p class=\"translation-block\">Take a look at what to strive for and what to avoid in written communication.<\/p>\n\n\n\n<figure class=\"wp-block-table translation-block\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>The medium of written communication<\/strong><\/th><th><strong>Do:<\/strong><\/th><th><strong>Don\u2019t:<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Emails<\/strong><\/td><td>\u2013 Have a clear subject line<br>\u2013 Be precise and concise<br>\u2013 Keep the tone of the message professional but warm<br>\u2013 Proofread<\/td><td>\u2013 Be unclear<br>\u2013 Be callous<br>\u2013 Write in an inappropriate style<\/td><\/tr><tr><td><strong>Instant messages<\/strong><\/td><td>\u2013 Keep it short<br>\u2013 Respect the recipients\u2019 time (check their <a href=\"https:\/\/pumble.com\/help\/profile\/profile-settings\/change-your-status-and-availability\/\" target=\"_blank\" rel=\"noreferrer noopener\">status and availability<\/a>)<br>\u2013 Keep informal conversations outside of formal channels<\/td><td>\u2013 Drag the conversation for too long<br>\u2013 Split a longer message into too many separate messages (a few separate messages are okay)<\/td><\/tr><tr><td><strong>Reports<\/strong><\/td><td>\u2013 Use active language<br>\u2013 Use a clear layout<br>\u2013 Edit before sending<\/td><td>\u2013 Use a poor document structure<br>\u2013 Make errors, especially if you\u2019re including any numbers<\/td><\/tr><tr><td><strong>Forms<\/strong><\/td><td>\u2013 Ask only for essential information<br>\u2013 Make labels to the point<br>\u2013 Use progress bars for longer forms<\/td><td>\u2013 Include too many optional fields<br>\u2013 Make the form too long and cumbersome<\/td><\/tr><tr><td><strong>Letters<\/strong><\/td><td>\u2013 Find the appropriate format for your specific situation<br>\u2013 Keep it focused<br>\u2013 Be straightforward<\/td><td>\u2013 Address the letter improperly<br>\u2013 Make grammar and spelling errors<\/td><\/tr><tr><td><strong>Memorandums<\/strong><\/td><td>\u2013 Keep them simple<br>\u2013 Use numbered and bulleted lists<br>\u2013 Use the preferred visual style of your organization<\/td><td>\u2013 Include too much information<br>\u2013 Use the wrong tone<\/td><\/tr><tr><td><strong>Bulletins<\/strong><\/td><td>\u2013 Make content concise and easy to read<br>\u2013 Put key information in the opening line<br>\u2013 Double-check all information<\/td><td>\u2013 Make them too long<br>\u2013 Include any unclear information<\/td><\/tr><tr><td><strong>Newsletters<\/strong><\/td><td>\u2013 Keep the tone light<br>\u2013 Try to make them personalized<\/td><td>\u2013 Make them too formal<br>\u2013 Send them too frequently<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"type-3-nonverbal-communication\" class=\"wp-block-heading translation-block\">Type #3: Nonverbal communication<\/h2>\n\n\n\n<p class=\"translation-block\">Nonverbal communication refers to nonverbal patterns, such as gestures, facial expressions, body posture, and other movements we use to convey information, without using words.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1200\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Non-verbal-min.jpg\" alt=\"Non verbal communication\" class=\"wp-image-9297\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Non-verbal-min.jpg 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Non-verbal-min-300x300.jpg 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Non-verbal-min-1024x1024.jpg 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Non-verbal-min-150x150.jpg 150w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Non-verbal-min-768x768.jpg 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Non-verbal-min-12x12.jpg 12w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"translation-block\">Nonverbal communication is usually synchronous.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">But, what if we\u2019re watching a previously recorded video presentation of a speaker that also broadcasts their nonverbal cues? Well, in that case, we would classify the transmission as being asynchronous.<\/p>\n\n\n\n<p class=\"translation-block\">Either way, when the people we are talking to can see us, nonverbal communication could add another layer of meaning to the conversation.<\/p>\n\n\n\n<p class=\"translation-block\">Of course, we may not always intend to convey that additional information. In fact, sometimes, even that subconscious disclosure can be misleading in some way.<\/p>\n\n\n\n<p class=\"translation-block\">Having said that, let\u2019s consider the various aspects of nonverbal communication, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Body posture <\/strong>\u2014 the way someone sits, walks, stands, or otherwise positions their body,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Handshakes&nbsp; <\/strong>\u2014 a vital part of first impressions,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Facial expressions <\/strong>\u2014 allowing for quick communication of one\u2019s immediate feelings,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Paralinguistics <\/strong>\u2014 vocal communication that is separate from actual language (pitch, tone, and inflection),&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Gestures <\/strong>\u2014 movements of the head, face, or other parts of the body that may communicate specific messages (often culture specific),&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Proxemics <\/strong>\u2014 interpretation of peoples\u2019 attitudes based on their command of the physical space and their proximity to each other,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Haptics <\/strong>\u2014 nonverbal communication conveyed through touch,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Oculesics <\/strong>\u2014 nonverbal communication that involves eye movement and other types of ocular behavior that can be interpreted as a means to communicate,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Appearance <\/strong>\u2014 nonverbal communication that may contribute additional meaning to a conversation, and&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Artifacts <\/strong>\u2014 nonverbal communication that involves objects, images, and other tools you may use to communicate (uniforms, profile pictures, clothes indicating professions, etc.).<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">\n<div class=\"banner banner-dark pumble-gradient-landing-3\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <h2 class=\"translation-block text-2xl !mb-4\">Empower team communication<\/h2>\n        <p class=\"translation-block !text-sm\">Discuss, share &amp; collaborate with Pumble, a team communication app.<\/p>\n\n        <div class=\"banner-buttons d-flex space-x-4 translation-block\">\n            <a class=\"rounded-md px-6 py-2 bg-white\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Join Pumble<\/a>\n\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-bottom \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/landing-3@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/landing-3.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    <\/p>\n\n\n\n<h3 id=\"tips-for-better-nonverbal-communication\" class=\"wp-block-heading translation-block\">Tips for better nonverbal communication<\/h3>\n\n\n\n<p class=\"translation-block\">Let&#8217;s take a look at what to do and what not to do to improve the non-verbal part of your communication.<\/p>\n\n\n\n<figure class=\"wp-block-table translation-block\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>Type of Nonverbal Communication<\/strong><\/th><th><strong>Do:<\/strong><\/th><th><strong>Don\u2019t:<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Body posture<\/strong><\/td><td>\u2013 Maintain an open posture (turned toward your interlocutor, with relaxed arms and uncrossed legs)<br>\u2013 Use subtle posture mirroring<\/td><td>\u2013 Overdo or force mirroring (it easily leads to awkward situations)<\/td><\/tr><tr><td><strong>Handshakes<\/strong><\/td><td>\u2013 Find a middle ground between too firm and too loose<br>\u2013 Maintain eye contact and smile politely<br>\u2013 Keep a respectable distance<\/td><td>\u2013 Grip too loosely or too firmly<br>\u2013 Hold the other person&#8217;s hand for too long (1-2 seconds usually works best)<br>\u2013 Stand too close or too far<\/td><\/tr><tr><td><strong>Facial expressions<\/strong><\/td><td>\u2013 Smile<br>\u2013 Relax your forehead<\/td><td>\u2013 Exaggerate any facial expressions<br>\u2013 Frown inadvertently<\/td><\/tr><tr><td><strong>Gestures<\/strong><\/td><td>\u2013 Mirror the other person\u2019s expressions to show empathy and compassion<br>\u2013 Use hand gestures to emphasize your points<br>\u2013 Learn about the cultural differences regarding gestures<\/td><td>\u2013 Make any gestures you\u2019re unsure of<br>\u2013 Assume \u201cuniversal\u201d gestures without acquainting yourself with your interlocutor&#8217;s culture<\/td><\/tr><tr><td><strong>Paralinguistics<\/strong><\/td><td>\u2013 Adjust the volume of your voice<br>\u2013 Vary your intonation to avoid sounding monotonous<br>\u2013 Articulate every word clearly<\/td><td>\u2013 Rush and mumble<br>\u2013 Speak in a single intonation for too long<\/td><\/tr><tr><td><strong>Proxemics<\/strong><\/td><td>\u2013 Stand no closer than 4 feet away from the person you\u2019re speaking to<\/td><td>\u2013 Intrude on anyone\u2019s personal space<\/td><\/tr><tr><td><strong>Haptics<\/strong><\/td><td>\u2013 Find out what\u2019s considered inappropriate<br>\u2013 Learn about the local culture as well as the <a href=\"https:\/\/pumble.com\/blog\/company-culture\/\" target=\"_blank\" rel=\"noreferrer noopener\">company culture<\/a>, and adjust accordingly<\/td><td>\u2013 Make any physical contact if you\u2019re unsure<\/td><\/tr><tr><td><strong>Oculesics<\/strong><\/td><td>\u2013 Maintain steady eye contact<br>\u2013 Keep eye contact, but try not to stare for too long<\/td><td>\u2013 Overthink where to look (you may come across as preoccupied)<\/td><\/tr><tr><td><strong>Appearance<\/strong><\/td><td>\u2013 Take care of personal hygiene<br>\u2013 Respect the dress code<\/td><td>\u2013 Deliberately break dress code rules<\/td><\/tr><tr><td><strong>Artifacts<\/strong><\/td><td>\u2013 Keep your professional appearance stylistically consistent (such as profile pictures on professional social media accounts)<\/td><td>\u2013 Be inconsistent and communicate contradicting messages<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"type-4-visual-communication\" class=\"wp-block-heading translation-block\">Type #4: Visual communication<\/h2>\n\n\n\n<p class=\"translation-block\">According to the definition, <a href=\"https:\/\/pumble.com\/blog\/visual-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">visual communication<\/a> is the process of conveying information through visual elements.<\/p>\n\n\n\n<p class=\"translation-block\">This type of communication may consist of images like photographs or illustrations, data visualizations such as charts and graphs, and other similar visual elements that help convey our meaning.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1200\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Visual-comm-icon-min.jpg\" alt=\"Visual communication\" class=\"wp-image-9298\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Visual-comm-icon-min.jpg 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Visual-comm-icon-min-300x300.jpg 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Visual-comm-icon-min-1024x1024.jpg 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Visual-comm-icon-min-150x150.jpg 150w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Visual-comm-icon-min-768x768.jpg 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Visual-comm-icon-min-12x12.jpg 12w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"translation-block\">Like many other types of communication, visual communication can be synchronous or asynchronous.<\/p>\n\n\n\n<p class=\"translation-block\">Visual communication is practical and often much easier to process than some other types of communication. In fact, according to scientists, attaching visuals to information can increase learning <a href=\"https:\/\/www.theeducatoronline.com\/k12\/news\/using-visuals-improves-learning-by-up-to-400--study\/280453\" target=\"_blank\" rel=\"noreferrer noopener\">by a staggering 400%<\/a>.<\/p>\n\n\n\n<p class=\"translation-block\">The elements and tools of visual communication we might use in the workplace include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Images <\/strong>\u2014 one of the most applicable visual tools,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Videos <\/strong>\u2014 in business, typically used to create a narrative around a point,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Flow charts<\/strong> \u2014 a type of diagram that depicts a workflow or a process,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Roadmaps<\/strong> \u2014 visual strategic plans meant to help you achieve a particular business goal,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Data charts<\/strong> \u2014 various graphical representations of data (such as bar charts, line charts, area charts, pie charts, or donut charts),&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Infographics<\/strong> \u2014 a combination of various visual elements used to explain concepts, display statistics, list tips, explain important dates, or similar,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Presentation slides<\/strong> \u2014 ideally containing a moderate amount of various elements, such as text, diagrams, charts, images, and other visual representations of data,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Visual reports<\/strong> \u2014 accounts on a particular matter that include visual enhancements, which make textual elements easier to scan and comprehend,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Mind maps <\/strong>\u2014 visualization tools focusing on a central topic, which branches into subtopics and related ideas, used to represent the thought processes for business strategies, project management, or reports, and<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Printed visual aids<\/strong> \u2014 paper handouts containing key information, typically in the form of flyers, brochures, and posters, often used as accompanying elements for a presentation or pitch.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"key-benefits-of-good-visual-communication\" class=\"wp-block-heading translation-block\">Key benefits of good visual communication<\/h3>\n\n\n\n<p class=\"translation-block\">Let\u2019s take a look at the biggest benefits of improved visual communication.<\/p>\n\n\n\n<h4 id=\"benefit-1-visuals-make-technical-data-more-interesting\" class=\"wp-block-heading translation-block\">Benefit #1: Visuals make technical data more interesting<\/h4>\n\n\n\n<p class=\"translation-block\">If you need to do a presentation on a dry and technical subject, spruce it up with the use of colorful presentation slides, charts, and infographics.<\/p>\n\n\n\n<p class=\"translation-block\">Organizing data in such a way will make it easier for the audience to get engaged.<\/p>\n\n\n\n<h4 id=\"benefit-2-visual-elements-can-simplify-abstract-ideas\" class=\"wp-block-heading translation-block\">Benefit #2: Visual elements can simplify abstract ideas<\/h4>\n\n\n\n<p class=\"translation-block\">Similarly to the previous tip, visual elements can also make it easier to explain any abstract concepts you might need to discuss.<\/p>\n\n\n\n<p class=\"translation-block\">For example, when trying to explain a complicated process, you can use a flow chart or a roadmap to help the audience grasp it.<\/p>\n\n\n\n<p class=\"translation-block\">Alternatively, when discussing design ideas, an illustration or a photograph would naturally explain your ideas better than words ever could.<\/p>\n\n\n\n<h4 id=\"benefit-3-the-show-dont-tell-approach-works-best\" class=\"wp-block-heading translation-block\">Benefit #3: The \u201cshow, don\u2019t tell\u201d approach works best<\/h4>\n\n\n\n<p class=\"translation-block\">Ultimately, visual elements are a useful tool when it comes to showcasing the way things work.<\/p>\n\n\n\n<p class=\"translation-block\">For example, if your team uses <a href=\"https:\/\/pumble.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pumble<\/a> for internal communication and collaboration, and you want to explain to a new hire how it works, it\u2019s best to <a href=\"https:\/\/pumble.com\/tutorials\" target=\"_blank\" rel=\"noreferrer noopener\">show them a demo<\/a> where they can see its use in action.<\/p>\n\n\n\n<h4 id=\"benefit-4-visuals-define-your-brand\" class=\"wp-block-heading translation-block\">Benefit #4: Visuals define your brand<\/h4>\n\n\n\n<p class=\"translation-block\">If you often find yourself presenting data with the use of visuals, you may want to establish some stylistic consistency across your materials.<\/p>\n\n\n\n<p class=\"translation-block\">If you\u2019re not self-employed, you\u2019d use your organization\u2019s brand assets, including its primary colors and other design elements.<\/p>\n\n\n\n<p class=\"translation-block\">However, if you are self-employed, you might want to look into creating some brand assets of your own. That should help you create a cohesive visual experience for the audience.<\/p>\n\n\n\n<h4 id=\"benefit-5-color-psychology-can-affect-your-audience-on-a-deeper-level\" class=\"wp-block-heading translation-block\">Benefit #5: Color psychology can affect your audience on a deeper level<\/h4>\n\n\n\n<p class=\"translation-block\">Designers often use <a href=\"https:\/\/uxcel.com\/blog\/beginners-guide-to-color-psychology\" target=\"_blank\" rel=\"noreferrer noopener\">color psychology<\/a> to appeal to the subconscious. For example, have you ever noticed that tech company logos tend to be blue and food brands rely on red?<\/p>\n\n\n\n<p class=\"translation-block\">That\u2019s because these colors are associated with concepts these companies are trying to embody.<\/p>\n\n\n\n<p class=\"translation-block\">On the one hand, the color blue is said to represent the notion of security and reliability \u2014 two ideas any tech company would love to be associated with.<\/p>\n\n\n\n<p class=\"translation-block\">On the other hand, the color red has been known to attract attention due to its association with energy, passion, and even impulsivity. As you can imagine, food companies would do anything to stimulate the audience\u2019s appetite and impulsivity.<\/p>\n\n\n\n<p class=\"translation-block\">Then again, the color red doesn\u2019t symbolize the same thing all across the globe \u2014 and neither do the other hues.<\/p>\n\n\n\n<p class=\"translation-block\">Suffice it to say that you\u2019ll need to know who your audience is before you start applying the principles of color psychology.<\/p>\n\n\n\n<h3 id=\"examples-of-visual-communication-methods\" class=\"wp-block-heading translation-block\">Examples of visual communication methods<\/h3>\n\n\n\n<p class=\"translation-block\">Let&#8217;s take a look at some notable examples of successful visual communication tools used by various kinds of businesses.<\/p>\n\n\n\n<h4 id=\"data-chart-example\" class=\"wp-block-heading translation-block\">Data chart example<\/h4>\n\n\n\n<p class=\"translation-block\">Data charts can take on a variety of shapes, depending on what kind of data we want to represent.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">In the example below, the blog writer who wrote the blog post titled <em>Fun facts and statistics about time zones <\/em>uses <a href=\"https:\/\/pumble.com\/team-collaboration-software\" target=\"_blank\" rel=\"noreferrer noopener\">team collaboration software, Pumble<\/a>, to send the illustrator of the blog a pie chart showing the 24 time zones and the number of countries each of the time zones encompasses.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">The writer wants the pie chart to serve as a reference image and inspiration for the blog illustrator so that he can recreate a similar pie chart for her blog post.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"713\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Pie-Chart-min.png\" alt=\"Data chart shared in Pumble, a team communication app\n\" class=\"wp-image-9305\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Pie-Chart-min.png 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Pie-Chart-min-300x178.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Pie-Chart-min-1024x608.png 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Pie-Chart-min-768x456.png 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Pie-Chart-min-18x12.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\"><em>Data chart shared in Pumble, a team communication app<\/em><br><\/figcaption><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 id=\"flow-chart-example\" class=\"wp-block-heading translation-block\">Flow chart example<\/h4>\n\n\n\n<p class=\"translation-block\">When creating a flow chart, people often use boxes to represent different steps in a process. The boxes, i.e. steps, are typically connected with arrows or lines.<\/p>\n\n\n\n<p class=\"translation-block\">In the following example, a junior talent acquisition specialist in an HR team is tasked with planning improvements in the recruiting process.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">She plans these improvements through a flow chart that involves the following connected boxes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><em>\u201cWhere are we now?\u201d<\/em><\/li>\n\n\n\n<li class=\"translation-block\"><em>\u201cWhat do we want to accomplish?\u201d<\/em><\/li>\n\n\n\n<li class=\"translation-block\"><em>\u201cHow are we going to accomplish that?\u201d<\/em><\/li>\n\n\n\n<li class=\"translation-block\"><em>\u201cHow will we know we have accomplished that?\u201d<\/em><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"913\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Communication-types-EN-min.jpg\" alt=\"An example of a flow chart showing the HR employee\u2019s thought process\u00a0\u00a0\" class=\"wp-image-9299\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Communication-types-EN-min.jpg 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Communication-types-EN-min-300x228.jpg 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Communication-types-EN-min-1024x779.jpg 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Communication-types-EN-min-768x584.jpg 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Communication-types-EN-min-16x12.jpg 16w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">An example of a flow chart showing the HR employee\u2019s thought process&nbsp;&nbsp;<\/figcaption><\/figure>\n<\/div>\n\n\n<h4 id=\"infographic-example\" class=\"wp-block-heading translation-block\">Infographic example<\/h4>\n\n\n\n<p class=\"translation-block\">Infographics are a useful tool when you want a straightforward, but also visually appealing and eye-catching way to display statistics, explain concepts, describe a process, compare products, or otherwise organize information.<\/p>\n\n\n\n<p class=\"translation-block\">In the following example, a school psychologist creates an infographic on the topic of <a href=\"https:\/\/clockify.me\/blog\/productivity\/motivation-guide\/\" target=\"_blank\" rel=\"noreferrer noopener\">motivation<\/a> that summarizes various relevant motivation theories (such as Maslow\u2019s hierarchy of needs).&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">They hang it on the wall of the faculty lounge to help their colleagues who are teachers keep their motivation levels high throughout their work.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1632\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/visual-22.jpg\" alt=\"motivation infographic\" class=\"wp-image-9335\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/visual-22.jpg 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/visual-22-221x300.jpg 221w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/visual-22-753x1024.jpg 753w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/visual-22-768x1044.jpg 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/visual-22-1129x1536.jpg 1129w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/visual-22-9x12.jpg 9w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 id=\"presentation-slide-example\" class=\"wp-block-heading translation-block\">Presentation slide example<\/h4>\n\n\n\n<p class=\"translation-block\">Typically, the presenter, or someone on their team, will start the process of creating a presentation by compiling the information they want to convey.<\/p>\n\n\n\n<p class=\"translation-block\">Then, they would use this data to create slides consisting of a moderate amount of text, diagrams, charts, images, and other visual representations of data.<\/p>\n\n\n\n<p class=\"translation-block\">Since presentations are a pretty common method of transmitting information in the modern workplace, many companies have branded templates available for employees who are often called upon to present.<\/p>\n\n\n\n<p class=\"translation-block\">Even though it\u2019s not obligatory, most <a href=\"https:\/\/pumble.com\/blog\/how-to-end-presentation\/\" target=\"_blank\" rel=\"noreferrer noopener\">presentations end<\/a> with references, \u201cthank yous\u201d, shoutouts, and calls to action.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"671\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/The-last-page-of-presentation-EN-min.jpg\" alt=\"The last page of a presentation, typically reserved for sources, acknowledgments, or calls to action\" class=\"wp-image-9300\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/The-last-page-of-presentation-EN-min.jpg 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/The-last-page-of-presentation-EN-min-300x168.jpg 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/The-last-page-of-presentation-EN-min-1024x573.jpg 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/The-last-page-of-presentation-EN-min-768x429.jpg 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/The-last-page-of-presentation-EN-min-18x10.jpg 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">The last page of a presentation, typically reserved for sources, acknowledgments, or calls to action<\/figcaption><\/figure>\n<\/div>\n\n\n<h4 id=\"roadmap-example\" class=\"wp-block-heading translation-block\">Roadmap example<\/h4>\n\n\n\n<p class=\"translation-block\">Roadmaps include steps you need to take and milestones you need to reach in order to call your efforts a success. It showcases the road from the planning stages to the successful launch of the app you are developing.<\/p>\n\n\n\n<p class=\"translation-block\">In our example, we\u2019re showcasing Pumble\u2019s publicly available <a href=\"https:\/\/pumble.com\/roadmap\" target=\"_blank\" rel=\"noreferrer noopener\">roadmap<\/a>, which allows clients and customers to be in the loop when it comes to Pumble\u2019s product updates.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"577\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Roadmap-min.png\" alt=\"Pumble\u2019s publicly available roadmap\" class=\"wp-image-9301\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Roadmap-min.png 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Roadmap-min-300x144.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Roadmap-min-1024x492.png 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Roadmap-min-768x369.png 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Roadmap-min-18x9.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">Pumble\u2019s publicly available roadmap<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"custom-btn translation-block\"><strong><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Set and achieve business goals with Pumble<\/a><\/strong><\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 id=\"tips-for-better-visual-communication\" class=\"wp-block-heading translation-block\">Tips for better visual communication<\/h3>\n\n\n\n<p class=\"translation-block\">To conclude this chapter, let\u2019s take a look at <strong>what to do<\/strong> and <strong>what not to do<\/strong> for different means of visual communication.<\/p>\n\n\n\n<figure class=\"wp-block-table translation-block\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>Means of visual communication:<\/strong><\/th><th><strong>Do:<\/strong><\/th><th><strong>Don\u2019t:<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Images<\/strong><\/td><td>\u2013 Choose the appropriate style and format<br>\u2013 Pick the right color palette<\/td><td>\u2013 Overcrowd your presentations with too many images (they\u2019ll lose their importance)<\/td><\/tr><tr><td><strong>Videos<\/strong><\/td><td>\u2013 Make them the perfect length for your context (business presentation, educational video, short standalone documentary, or similar)<br>\u2013 Make them dynamic and interesting<\/td><td>\u2013 Make them too long<br>\u2013 Create videos in an unfitting format for your application<\/td><\/tr><tr><td><strong>Data charts<\/strong><\/td><td>\u2013 Make them easy to grasp<br>\u2013 Make them visually appealing and in line with your company or team<\/td><td>\u2013 Make them difficult to read<br>\u2013 Include too much data<\/td><\/tr><tr><td><strong>Flow charts<\/strong><\/td><td>\u2013 Focus on the most important steps you want to showcase<br>\u2013 Make short and effective titles and descriptions<\/td><td>\u2013 Include too many steps<br>\u2013 Include too many lines of text<\/td><\/tr><tr><td><strong>Roadmaps<\/strong><\/td><td>\u2013 Divide upcoming milestones versus the recently finished ones, or the ones in the \u201cidea\u201d stage<br>\u2013 Describe milestones briefly and effectively<\/td><td>\u2013 Make the visual confusing<br>\u2013 Make the milestone descriptions too detailed<\/td><\/tr><tr><td><strong>Mind maps<\/strong><\/td><td>\u2013 Create a clear central topic<br>\u2013 Create branches based on the thought process or relevance to the central topic<\/td><td>\u2013 Miss the central topic<br>\u2013 Arbitrarily string terms without much thought<\/td><\/tr><tr><td><strong>Infographics<\/strong><\/td><td>\u2013 Summarize important information briefly<br>\u2013 Pick the appropriate composition for the visual<\/td><td>\u2013 Include too few or too many details<br>\u2013 Create an unbalanced visual (too much text or too many visual elements)<\/td><\/tr><tr><td><strong>Presentation slides<\/strong><\/td><td>\u2013 Look at your presentation as a fine balance between the written, shown, and spoken elements<\/td><td>\u2013 Make slide sentences longer than necessary<br>\u2013 Overcrowd your slides with many elements<\/td><\/tr><tr><td><strong>Visual reports<\/strong><\/td><td>\u2013 Include visual enhancements (highlight color, color blocks, other visual motifs)<br>\u2013 Create a clear text hierarchy for easier navigation<\/td><td>\u2013 Clutter them with unnecessary design elements<br>\u2013 Use informal fonts<\/td><\/tr><tr><td><strong>Printed visual aids<\/strong><\/td><td>\u2013 Include additional information that has unique value in context<\/td><td>\u2013 Repeat the same information<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"other-types-of-communication\" class=\"wp-block-heading translation-block\">Other types of communication<\/h2>\n\n\n\n<p class=\"translation-block\">Having covered the 4 major types of communication, let&#8217;s take a look at other forms of communication and understand their differences.<\/p>\n\n\n\n<h3 id=\"online-vs-offline-communication\" class=\"wp-block-heading translation-block\">Online vs offline communication<\/h3>\n\n\n\n<p class=\"translation-block\">With the emergence of the Internet and the various accompanying technologies, another major classification of the way we communicate has emerged \u2014 <strong>online<\/strong> and <strong>offline<\/strong> communication.<\/p>\n\n\n\n<p class=\"translation-block\">Today, most people communicate and form social ties using a combination of these two modes of communication.<\/p>\n\n\n\n<p class=\"translation-block\">However, the implications of such a mixed communication model on our social interactions are still not fully understood.<\/p>\n\n\n\n<p class=\"translation-block\">According to <a href=\"https:\/\/pumble.com\/learn\/collaboration\/remote-work-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pumble\u2019s Remote Work Statistics 2025<\/a>, almost 46% of the surveyed project managers cited a lack of communication as the biggest challenge in managing remote work.<\/p>\n\n\n\n<p class=\"translation-block\">In another survey, 71% of respondents agreed that building and maintaining relationships was one of the biggest challenges for virtual teams.<\/p>\n\n\n\n<p class=\"translation-block\">However, there are also numerous positive aspects of mixed communication models.<\/p>\n\n\n\n<h4 id=\"benefits-of-online-workplace-communication\" class=\"wp-block-heading translation-block\">Benefits of online workplace communication<\/h4>\n\n\n\n<p class=\"translation-block\">Even though online communication may have disruptive potential for personal relationships, in the workplace, <strong>online communication tools can greatly improve communication within an organization<\/strong>.<\/p>\n\n\n\n<p class=\"translation-block\">New technologies have simplified the process of exchanging information with clients and third parties. According to <em>Remote Work Statistics<\/em>, 98% of respondents said they would work remotely, at least part of the time, for the rest of their professional careers.<\/p>\n\n\n\n<p class=\"translation-block\">Another statistic points out that the 4 most common benefits for Gen Z and Millennial employees working remotely are:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Better work-life balance,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">Saving money,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">Better productivity, and&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">Positive impact on mental health.<\/li>\n<\/ol>\n\n\n\n<p class=\"translation-block\">&nbsp;Other notable benefits of online communication include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">A much easier asynchronous communication across different time zones,<\/li>\n\n\n\n<li class=\"translation-block\">Virtual meeting recall and transcription, and<\/li>\n\n\n\n<li class=\"translation-block\">Assigning processes much more efficiently and to multiple team members at the same time.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">Take a look at an example of successful asynchronous communication in Pumble:&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"591\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Scheduled-messages-min.png\" alt=\"Asynchronous communication through scheduled messages in Pumble, a team communication app\" class=\"wp-image-9306\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Scheduled-messages-min.png 1200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Scheduled-messages-min-300x148.png 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Scheduled-messages-min-1024x504.png 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Scheduled-messages-min-768x378.png 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/02\/Scheduled-messages-min-18x9.png 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">Asynchronous communication through scheduled messages in Pumble, a team communication app<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"custom-btn translation-block\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Simplify team communication with Pumble<br><\/a><\/p>\n\n\n\n<h3 id=\"types-of-communication-based-on-hierarchy\" class=\"wp-block-heading translation-block\">Types of communication based on hierarchy<\/h3>\n\n\n\n<p class=\"translation-block\">After laying out the different types of communication we might engage in, as well as the appropriate response they warrant, it\u2019s time to examine the way our professional relationships with our interlocutors affect our exchanges.<\/p>\n\n\n\n<p class=\"translation-block\">From this perspective, there are 4 types of communication in business:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/blog\/upward-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Upward communication <\/strong><\/a>\u2014 <strong>subordinates <\/strong>communicating to their <strong>superiors<\/strong>. It refers both to one-to-one communication as well as the overall sentiment among the employees. It often relies on forms, surveys, reports, and other similar methods of relaying the information.<\/li>\n\n\n\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/blog\/downward-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Downward communication<\/strong><\/a><strong> <\/strong>\u2014 the <strong>higher-ups<\/strong> to communicating with <strong>subordinates<\/strong>. It\u2019s mostly used to relay new information, provide instructions, delegate tasks, etc.&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/blog\/lateral-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Lateral communication<\/strong><\/a><strong> <\/strong>\u2014 exchanges between employees or departments <strong>equal in rank<\/strong> or status. It can occur one-to-one or in groups, and both verbally or in writing.<\/li>\n\n\n\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/blog\/third-party-business-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>External communication<\/strong><\/a><strong> <\/strong>\u2014 an organization <strong>communicating to external parties<\/strong>, such as customers, partners, vendors, suppliers, legal entities, media, and the general public. This type of communication requires careful consideration of any potential misunderstandings, whether it\u2019s an announcement, ad, or another kind of external message.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"translation-block\"><strong>\ud83c\udf93 Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">In order for external communication to be successful, an organization would first have to establish impeccable internal communication. If you find that difficult to achieve, you might want to check out the following article:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/learn\/communication\/planning-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">Internal Communication Planning (+ Templates)<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<p class=\"translation-block\">\n<div class=\"banner banner-dark pumble-gradient-landing-1\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <h2 class=\"translation-block text-2xl !mb-4\">Seamless team communication<\/h2>\n        <p class=\"translation-block !text-sm\">Strengthen teams and simplify work with Pumble \u2014 the all-in-one communication app.<\/p>\n\n        <div class=\"banner-buttons d-flex space-x-4 translation-block\">\n            <a class=\"rounded-md px-6 py-2 bg-white\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Join now<\/a>\n\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-stretch \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/landing-1@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/landing-1.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    <\/p>\n\n\n\n<h2 id=\"utilize-different-types-of-communication-with-pumble\" class=\"wp-block-heading translation-block\">Utilize different types of communication with Pumble<\/h2>\n\n\n\n<p class=\"translation-block\">Exploring the many different types of communication unveils the vast array of tools and platforms at your disposal. From face-to-face interactions to asynchronous messaging, <strong>different forms of communication offer unique advantages and cater to different needs and preferences<\/strong>.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">While you navigate through this diverse landscape, it is essential to incorporate messaging tools like Pumble.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Pumble is a versatile <a href=\"https:\/\/pumble.com\/team-communication-app\" target=\"_blank\" rel=\"noreferrer noopener\">team communication app<\/a> that <strong>fosters seamless collaboration between team members.&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">Whether it\u2019s brainstorming ideas or corresponding on shared tasks, Pumble facilitates efficient communication workflows, acting as a <a href=\"https:\/\/pumble.com\/hq-digital\" target=\"_blank\" rel=\"noreferrer noopener\">digital HQ<\/a> for you and your team.<\/p>\n\n\n\n<p class=\"translation-block\">Make use of its <a href=\"https:\/\/pumble.com\/features\/direct-messages\" target=\"_blank\" rel=\"noreferrer noopener\">direct messages<\/a>, private and public <a href=\"https:\/\/pumble.com\/features\/channels\" target=\"_blank\" rel=\"noreferrer noopener\">channels<\/a>, <a href=\"https:\/\/pumble.com\/document-sharing\" target=\"_blank\" rel=\"noreferrer noopener\">file sharing<\/a>, video calls, and much more, to polish all types of communication you employ in your work.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Enhance productivity and collaboration, and ultimately improve your effective communication efforts.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">See how Pumble can improve your team communication \u2014 <\/p>\n\n\n\n<p class=\"custom-btn translation-block\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Try Pumble by CAKE.com today<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Aprende todo lo que necesitas saber sobre los tipos de comunicaci\u00f3n (escucha activa, comunicaci\u00f3n verbal, no verbal, visual, escrita) y sus subtipos.<\/p>","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[12,5],"tags":[],"class_list":["post-89","post","type-post","status-publish","format-standard","hentry","category-communication-fundamentals","category-communication"],"acf":[],"_links":{"self":[{"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/posts\/89","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/comments?post=89"}],"version-history":[{"count":124,"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/posts\/89\/revisions"}],"predecessor-version":[{"id":12917,"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/posts\/89\/revisions\/12917"}],"wp:attachment":[{"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/media?parent=89"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/categories?post=89"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pumble.com\/learn\/es\/wp-json\/wp\/v2\/tags?post=89"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}