{"id":1663,"date":"2022-03-01T12:00:29","date_gmt":"2022-03-01T12:00:29","guid":{"rendered":"https:\/\/pumble.com\/learn\/?p=1663"},"modified":"2024-02-14T00:00:00","modified_gmt":"2024-02-14T00:00:00","slug":"books-on-communication","status":"publish","type":"post","link":"https:\/\/pumble.com\/learn\/communication\/books-on-communication\/","title":{"rendered":"10 Best Books to Help You Become a Better Communicator"},"content":{"rendered":"\n<p class=\"translation-block\">Communication skills are an invaluable asset in every aspect of life \u2014 particularly business. From knowing how to convey a clear message to <a href=\"https:\/\/pumble.com\/blog\/building-trust-in-virtual-teams\/\" target=\"_blank\" rel=\"noreferrer noopener\">building trust<\/a>, good communication can significantly improve your quality of work and life. Therefore, if you want to work on yourself \u2014 this is a good start.<\/p>\n\n\n\n<p class=\"translation-block\">Luckily, there are plenty of resources on communication that can help you become a better communicator both in the workplace and outside of it.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">In this guide, we\u2019ve compiled a list of 10 best books to help you get your message across more effectively.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Let\u2019s start!<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1280\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Books-on-communication-cover-scaled.jpg\" alt=\"Books on communication-cover\" class=\"wp-image-9720\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Books-on-communication-cover-scaled.jpg 2560w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Books-on-communication-cover-300x150.jpg 300w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Books-on-communication-cover-1024x512.jpg 1024w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Books-on-communication-cover-768x384.jpg 768w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Books-on-communication-cover-1536x768.jpg 1536w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Books-on-communication-cover-2048x1024.jpg 2048w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Books-on-communication-cover-18x9.jpg 18w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"never-split-the-difference-negotiating-as-if-your-life-depended-on-it\" class=\"wp-block-heading translation-block\">Never Split the Difference: Negotiating As If Your Life Depended On It&nbsp;<\/h2>\n\n\n\n<p class=\"translation-block\">Amazon: \u2605\u2605\u2605\u2605\u2605 4.6 (55 ratings) | Goodreads: \u2605\u2605\u2605\u2605\u2605 4.36 (152,794 ratings)<\/p>\n\n\n\n<p class=\"translation-block\">Our first book on the list comes from Chris Voss, a former hostage negotiator for the FBI. <em>Never Split the Difference<\/em> outlines the 9 key principles that helped Voss and his colleagues successfully negotiate during crises when people\u2019s lives were at stake.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">With over 2 million copies sold, now in its 3rd edition, <em>Never Split the Difference<\/em> will teach you how to master the art of negotiating as if, well, your life depended on it.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"192\" height=\"300\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Never-split-the-difference-192x300.jpg\" alt=\"Never split the difference\" class=\"wp-image-4685\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Never-split-the-difference-192x300.jpg 192w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Never-split-the-difference-8x12.jpg 8w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Never-split-the-difference.jpg 641w\" sizes=\"auto, (max-width: 192px) 100vw, 192px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"translation-block\"><strong>Authors<\/strong>: Chris Voss, Tahl Raz<\/p>\n\n\n\n<p class=\"translation-block\"><strong>Quote<\/strong>: <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"translation-block\">\u201c<em>Negotiation is not an act of battle; it\u2019s a process of discovery. The goal is to uncover as much information as possible<\/em>.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p class=\"translation-block\"><strong>What you\u2019ll learn:<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">Even if the stakes of your negotiations are not as high, this book can help you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Win discussions and become a successful negotiator<\/strong> by developing strong <a href=\"https:\/\/pumble.com\/blog\/emotional-intelligence-in-the-workplace\/\" target=\"_blank\" rel=\"noreferrer noopener\">emotional intelligence<\/a> and empathy.&nbsp;&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Ask the right questions<\/strong>. <em>Never split the difference<\/em> suggests that one of the most valuable skills is <a href=\"https:\/\/pumble.com\/learn\/communication\/active-listening\/\" target=\"_blank\" rel=\"noreferrer noopener\">active listening<\/a> \u2014 the more information you have, the better you\u2019ll be at negotiating. The book emphasizes that figuring out what the other party needs is the single most important piece in the process.<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Get people to trust you and share information with you<\/strong> (just, don\u2019t abuse this knowledge).<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Understand that \u201c<\/strong><strong><em>No<\/em><\/strong><strong>\u201d is not necessarily a bad word<\/strong> \u2014 it\u2019s an opportunity (both for you and the other party) to clarify what you want by eliminating what you don\u2019t want. According to the authors of <em>Never Split the Difference<\/em>, that\u2019s often when the real negotiation begins.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">\n<div class=\"banner banner-dark pumble-gradient-landing-1\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <h2 class=\"translation-block text-2xl !mb-4\">Collaborate in real time<\/h2>\n        <p class=\"translation-block !text-sm\">Discuss, share &amp; collaborate with Pumble, a team communication app.<\/p>\n\n        <div class=\"banner-buttons d-flex space-x-4 translation-block\">\n            <a class=\"rounded-md px-6 py-2 bg-white\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Sign up<\/a>\n\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-stretch \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/landing-1@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/landing-1.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    <\/p>\n\n\n\n<h2 id=\"how-to-win-friends-and-influence-people-updated-for-the-next-generation-of-leaders\" class=\"wp-block-heading translation-block\">How to Win Friends and Influence People: Updated For the Next Generation of Leaders<\/h2>\n\n\n\n<p class=\"translation-block\">Amazon: \u2605\u2605\u2605\u2605\u2605 4.7 (31,194 ratings) | Goodreads: \u2605\u2605\u2605\u2605\u2605 4.42 (1,074 ratings)<\/p>\n\n\n\n<p class=\"translation-block\"><em>How to Win Friends and Influence People<\/em> was released almost a century ago (in 1936, to be exact) and since then, it has sold over 30 million copies.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">In the newest edition of one of the best books on communication, the author\u2019s daughter, Donna, updates the book to align the original ideas with the specific experience of current-day communicators and the communication environment.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">This timeless bestseller teaches you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">6 ways to make people like you,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">12 ways to win people to your way of thinking, and&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">9 ways to encourage people to change without triggering resentment.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"198\" height=\"300\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/how-to-win-friends-and-influence-people-198x300.jpg\" alt=\"how to win friends and influence people\" class=\"wp-image-4684\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/how-to-win-friends-and-influence-people-198x300.jpg 198w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/how-to-win-friends-and-influence-people-8x12.jpg 8w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/how-to-win-friends-and-influence-people.jpg 659w\" sizes=\"auto, (max-width: 198px) 100vw, 198px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"translation-block\"><strong>Author<\/strong>: Dale Carnegie<\/p>\n\n\n\n<p class=\"translation-block\"><strong>Quote<\/strong>: <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"translation-block\">\u201c<em>You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.<\/em>\u201d&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<p class=\"translation-block\"><strong>What you\u2019ll learn:&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">You\u2019ll learn exactly what the title says:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>How to win friends by showing genuine interest in other people<\/strong> and making them feel valued and important,<\/li>\n\n\n\n<li class=\"translation-block\"><strong>How to manage and lead people<\/strong> by refraining from criticizing, complaining, and arguing (if possible), and&nbsp;&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>How to influence people by focusing on them<\/strong> \u2014 or, as Dale Carnegie put it, \u201c<em>The only way on earth to influence other people is to talk about what they want and show them how to get it<\/em>.\u201d<\/li>\n<\/ul>\n\n\n\n<h2 id=\"how-to-talk-to-anyone-92-little-tricks-for-big-success-in-relationships\" class=\"wp-block-heading translation-block\">How to Talk to Anyone: 92 Little Tricks for Big Success in Relationships<\/h2>\n\n\n\n<p class=\"translation-block\">Amazon: \u2605\u2605\u2605\u2605\u2605 4.5 (12,718 ratings) | Goodreads: \u2605\u2605\u2605\u2605\u2606 3.72 (34,197 ratings)<\/p>\n\n\n\n<p class=\"translation-block\">We all know at least one person who seems to be liked by everyone:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">People want to be their friends,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">They successfully climb the corporate ladder, and&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">They somehow have a way with everyone.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">What\u2019s their secret?<\/p>\n\n\n\n<p class=\"translation-block\">They probably mastered the art of successful communication and relationship building described in the book <em>How to Talk to Anyone<\/em>. The good news is \u2014 you can learn that too.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"195\" height=\"300\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/How-to-Talk-to-Anyone-195x300.jpg\" alt=\"How-to-Talk-to-Anyone\" class=\"wp-image-4683\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/How-to-Talk-to-Anyone-195x300.jpg 195w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/How-to-Talk-to-Anyone-667x1024.jpg 667w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/How-to-Talk-to-Anyone-8x12.jpg 8w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/How-to-Talk-to-Anyone.jpg 700w\" sizes=\"auto, (max-width: 195px) 100vw, 195px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"translation-block\"><strong>Author<\/strong>: Leil Lowndes<\/p>\n\n\n\n<p class=\"translation-block\"><strong>Quote<\/strong>: <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"translation-block\">\u201c<em>Great posture, a heads-up look, a confident smile, and a direct gaze.The ideal image for somebody who\u2019s a Somebody<\/em>.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p class=\"translation-block\"><strong>What you\u2019ll learn:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/blog\/body-language-virtual-meetings\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Body language<\/strong><\/a><strong> tips to make a great first impression<\/strong> (the way you look and move is more than 80% of someone\u2019s first impression of you),<\/li>\n\n\n\n<li class=\"translation-block\"><strong>How to master both the small and \u201cbig talk\u201d<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\"><strong>How to establish deep subliminal rapport with anyone<\/strong> through active listening, asking good questions, and authentic and specific praise, and&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>How to make your phone a powerful communication tool<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">\n<div class=\"banner banner-dark pumble-gradient-features\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <h2 class=\"translation-block text-2xl !mb-4\">Improve work communication<\/h2>\n        <p class=\"translation-block !text-sm\">Strengthen your business communication and collaboration with Pumble.<\/p>\n\n        <div class=\"banner-buttons d-flex space-x-4 translation-block\">\n            <a class=\"rounded-md px-6 py-2 bg-white\" href=\"https:\/\/pumble.com\/feature-list\" target=\"_blank\">See features<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Join Pumble<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/features@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/features.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    <\/p>\n\n\n\n<h2 id=\"power-questions-build-relationships-win-new-business-and-influence-others\" class=\"wp-block-heading translation-block\">Power Questions: Build Relationships, Win New Business and Influence Others<\/h2>\n\n\n\n<p class=\"translation-block\">Amazon: \u2605\u2605\u2605\u2605\u2605 4.5 (917 ratings) | Goodreads: \u2605\u2605\u2605\u2605\u2606 3.83 (1,430 ratings)<\/p>\n\n\n\n<p class=\"translation-block\">Never underestimate the power of good questions.<\/p>\n\n\n\n<p class=\"translation-block\">One of the best books on how to communicate better \u2014 <em>Power Questions: Build Relationships, Win New Business and Influence Others<\/em> \u2014 reveals a set of thought-provoking questions that will:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">Transform your conversations,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">Lead the discussion where you want it to go, and&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">Let you express your thoughts more clearly.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\"><em>Power Questions<\/em> also includes examples of conversations with CEOs and billionaires, as well as authors\u2019 clients, colleagues, and friends.<\/p>\n\n\n\n<p class=\"translation-block\">The final chapter of the book lists 200 additional questions that help navigate professional challenges more effectively.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"215\" height=\"300\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Power-Questions-215x300.jpg\" alt=\"Power-Questions\" class=\"wp-image-4682\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Power-Questions-215x300.jpg 215w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Power-Questions-9x12.jpg 9w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Power-Questions.jpg 660w\" sizes=\"auto, (max-width: 215px) 100vw, 215px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"translation-block\"><strong>Authors<\/strong>: Andrew Sobel, Jerold Panas<\/p>\n\n\n\n<p class=\"translation-block\"><strong>Quote<\/strong>: <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"translation-block\">\u201c<em>If you knew you had only three years to live, what would you hope to achieve personally and professionally<\/em>?\u201d&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<p class=\"translation-block\"><strong>What you\u2019ll learn:<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">This book is especially useful for professionals, leaders, job seekers, and everyone navigating the business world. However, even if <a href=\"https:\/\/pumble.com\/learn\/communication\/business-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">business communication<\/a> is not your primary focus, you can still learn:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>What questions work and what don\u2019t<\/strong>,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/blog\/ask-questions-at-work\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>What questions are best to ask<\/strong><\/a> (good questions trump easy answers, they are often more powerful than answers),&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>How questions can solve problems<\/strong> in your daily life, and&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>How the quality of the questions people ask and their ability to listen can help you accurately gauge their level of experience and insight<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h2 id=\"just-listen-discover-the-secret-to-getting-through-to-absolutely-anyone\" class=\"wp-block-heading translation-block\">Just Listen: Discover the Secret to Getting Through to Absolutely Anyone<\/h2>\n\n\n\n<p class=\"translation-block\">Amazon: \u2605\u2605\u2605\u2605\u2605 4.6 (2,338 ratings) | Goodreads: \u2605\u2605\u2605\u2605\u2606 4.05 (9,051 ratings)<\/p>\n\n\n\n<p class=\"translation-block\">If you want simple, yet powerful techniques to get through to anyone \u2014 from stubborn clients to unreachable bosses \u2014 <em>Just Listen<\/em> can help.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Combining scientific research with his background in psychiatry, business consulting, and coaching, the author, Mark Goulson, teaches us the art of <a href=\"https:\/\/pumble.com\/learn\/communication\/effective-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">effective communication<\/a> and turning negative interactions into positive ones.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"300\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Just-Listen-200x300.jpg\" alt=\"Just-Listen\" class=\"wp-image-4681\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Just-Listen-200x300.jpg 200w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Just-Listen-684x1024.jpg 684w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Just-Listen-8x12.jpg 8w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Just-Listen.jpg 700w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"translation-block\"><strong>Author<\/strong>: Mark Goulston&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\"><strong>Quote<\/strong>: <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"translation-block\">\u201c<em>One absolutely crucial element in moving your brain from panic to logic is to put words to what you\u2019re feeling at each stage<\/em>.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p class=\"translation-block\"><strong>What you\u2019ll learn:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>How to make a powerful first impression by not trying to be interesting and being interested instead<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\"><strong>How to listen effectively<\/strong> (even in high-stress situations),<\/li>\n\n\n\n<li class=\"translation-block\"><strong>How to talk an angry or aggressive person toward a more productive mindset<\/strong>, and<\/li>\n\n\n\n<li class=\"translation-block\"><strong>How to achieve buy-in<\/strong> \u2014 the linchpin of all persuasion, negotiation, and sales.<\/li>\n<\/ul>\n\n\n\n<h2 id=\"five-stars-the-communication-secrets-to-get-from-good-to-great\" class=\"wp-block-heading translation-block\">Five Stars: The Communication Secrets to Get from Good to Great<\/h2>\n\n\n\n<p class=\"translation-block\">Amazon: \u2605\u2605\u2605\u2605\u2605 4.4 (318 ratings) | Goodreads: \u2605\u2605\u2605\u2605\u2606 3.96 (880 ratings)<\/p>\n\n\n\n<p class=\"translation-block\">Do you consider yourself a good communicator? Well, it\u2019s time to become a great one!<\/p>\n\n\n\n<p class=\"translation-block\">Carmine Gallo, the author of our next item on the list of best books on communication \u2014 <em>Five Stars<\/em> \u2014 shared the secrets to <a href=\"https:\/\/pumble.com\/blog\/persuasive-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">becoming a more persuasive communicator<\/a>.&nbsp; Gallo talked to neuroscientists, economists, historians, billionaires, and business leaders of companies like Google, Nike, and Airbnb to show how they use their words to influence people.<\/p>\n\n\n\n<p class=\"translation-block\">As technology and artificial intelligence keep evolving, communication is becoming more and more important \u2014 not less.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"197\" height=\"300\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/five-stars-197x300.jpg\" alt=\"five-stars\" class=\"wp-image-4680\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/five-stars-197x300.jpg 197w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/five-stars-8x12.jpg 8w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/five-stars.jpg 658w\" sizes=\"auto, (max-width: 197px) 100vw, 197px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"translation-block\"><strong>Author<\/strong>: Carmine Gallo<\/p>\n\n\n\n<p class=\"translation-block\"><strong>Quote<\/strong>: <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"translation-block\">\u201c<em>Your career is your business. You are its CEO. Complacency breeds failure. As the CEO of your career, you must continually improve your skills, especially the art of communication<\/em>.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p class=\"translation-block\"><strong>What you\u2019ll learn:&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"translation-block\"><em>Five stars<\/em> teaches you how to be an <a href=\"https:\/\/pumble.com\/learn\/communication\/skills-of-effective-communicators\/\" target=\"_blank\" rel=\"noreferrer noopener\">effective communicator<\/a>, as well as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>What skill, according to Warren Buffet, will raise your value by 50%<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Why you should speak in third-grade language to persuade adult listeners,<\/strong><\/li>\n\n\n\n<li class=\"translation-block\"><strong>What brain hack helped Steve Jobs, Leonardo da Vinci, and Picasso unlock their best ideas<\/strong>, and&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>How better communication skills help you stand a much greater chance of landing a leadership position<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">\n<div class=\"banner banner-dark pumble-gradient-features\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <h2 class=\"translation-block text-2xl !mb-4\">Work, communicate, collaborate<\/h2>\n        <p class=\"translation-block !text-sm\">Strengthen your business communication and collaboration with Pumble.<\/p>\n\n        <div class=\"banner-buttons d-flex space-x-4 translation-block\">\n            <a class=\"rounded-md px-6 py-2 bg-white\" href=\"https:\/\/pumble.com\/feature-list\" target=\"_blank\">See features<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Join Pumble<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/features@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/features.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    <\/p>\n\n\n\n<h2 id=\"talk-like-ted-the-9-public-speaking-secrets-of-the-worlds-top-minds\" class=\"wp-block-heading translation-block\">Talk Like TED: The 9 Public-Speaking Secrets of the World&#8217;s Top Minds<\/h2>\n\n\n\n<p class=\"translation-block\">Amazon: \u2605\u2605\u2605\u2605\u2605 4.5 (4,141 ratings)&nbsp; | Goodreads: \u2605\u2605\u2605\u2605\u2606 3.88 (18,524 ratings)<\/p>\n\n\n\n<p class=\"translation-block\">Do you fear public speaking?&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Do you experience intense and <a href=\"https:\/\/pumble.com\/blog\/why-do-some-people-fear-facilitating-meetings\/\" target=\"_blank\" rel=\"noreferrer noopener\">paralyzing fear and anxiety<\/a> every time you need to present at or facilitate a meeting at work?&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Another book by Carmine Gallo on our list uncovers the secret of how to successfully and persuasively communicate your ideas.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\"><em>Talk Like TED<\/em> analyzes hundreds of TED talks and reveals a step-by-step method anyone can use to master public speaking and deliver engaging presentations.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"185\" height=\"300\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/talk-like-ted-185x300.jpg\" alt=\"talk like ted\" class=\"wp-image-4679\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/talk-like-ted-185x300.jpg 185w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/talk-like-ted-7x12.jpg 7w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/talk-like-ted.jpg 617w\" sizes=\"auto, (max-width: 185px) 100vw, 185px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"translation-block\"><strong>Author<\/strong>: Carmine Gallo&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\"><strong>Quote<\/strong>: <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"translation-block\">\u201c<em>You cannot inspire others unless you are inspired yourself. You stand a much greater chance of persuading and inspiring your listeners if you express an enthusiastic, passionate, and meaningful connection to your topic.<\/em>\u201d<\/p>\n<\/blockquote>\n\n\n\n<p class=\"translation-block\"><strong>What you\u2019ll learn:<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Whether you\u2019re anxious about presenting in front of a large audience or a team meeting, this book will help you:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Overcome any fear of public speaking<\/strong>,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">Learn the <strong>9 secrets of effective TED presentations<\/strong>,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Identify the ideas that matter most to you<\/strong>,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Get the techniques you need to communicate ideas you are passionate about<\/strong>, and&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Deliver a dynamic and engaging presentation<\/strong>.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 id=\"we-need-to-talk-how-to-have-conversations-that-matter\" class=\"wp-block-heading translation-block\">We Need to Talk: How to Have Conversations that Matter<\/h2>\n\n\n\n<p class=\"translation-block\">Amazon: \u2605\u2605\u2605\u2605\u2605 4.4 (1,088 ratings)&nbsp; | Goodreads: \u2605\u2605\u2605\u2605\u2606 3.97 (4,500 ratings)<\/p>\n\n\n\n<p class=\"translation-block\">As one of the most widely spread <a href=\"https:\/\/pumble.com\/blog\/communication-myths\/\" target=\"_blank\" rel=\"noreferrer noopener\">communication myths<\/a> suggests, our biggest problems in communication start from assuming that communication has taken place.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Celeste Headlee, the author of <em>We Need to Talk: How to Have Conversations that Matter,<\/em> explores the disconnect we often experience in modern-day communication and offers solutions and methods to help us <a href=\"https:\/\/pumble.com\/learn\/communication\/communication-skills\/\" target=\"_blank\" rel=\"noreferrer noopener\">improve our communication skills<\/a> and connect better in the workplace and outside of it.&nbsp;&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"199\" height=\"300\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/we-need-to-talk-199x300.jpg\" alt=\"we need to talk\" class=\"wp-image-4678\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/we-need-to-talk-199x300.jpg 199w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/we-need-to-talk-8x12.jpg 8w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/we-need-to-talk.jpg 662w\" sizes=\"auto, (max-width: 199px) 100vw, 199px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"translation-block\"><strong>Author<\/strong>: Celeste Headlee&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\"><strong>Quote<\/strong>:<strong> <\/strong><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"translation-block\">\u201c<em>You must commit to a conversation, even the brief ones, or walk away. If you\u2019re too distracted, admit that to both yourself and the other person. Be present or be gone.<\/em>\u201d<\/p>\n<\/blockquote>\n\n\n\n<p class=\"translation-block\"><strong>What you\u2019ll learn:<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">The author offers actionable steps to becoming a more skilled communicator through several key concepts including:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Be there or go elsewhere \u2014 <\/strong>Reminding us that, despite our best efforts, we are essentially incapable of multitasking, especially in communication. To be able to connect and hear each other, we need to focus on one <a href=\"https:\/\/pumble.com\/learn\/communication\/communication-situations\/\" target=\"_blank\" rel=\"noreferrer noopener\">communication situation<\/a> at a time.<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Check your bias \u2014 <\/strong>Suggests that we need to <a href=\"https:\/\/cake.com\/blog\/bias-in-the-workplace\/\" target=\"_blank\" rel=\"noreferrer noopener\">keep our biases in check<\/a> to ensure our flawed patterns of thinking and false assumptions don\u2019t impede our communication and relationships as a whole.<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Hide your phone \u2014 <\/strong>Implies that, to be fully present and engaged in our conversations, we need to move our phones entirely out of sight. Namely, our phones are causing distractions simply by being present in our vicinity, according to research cited in the book.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">\n<div class=\"banner banner-dark pumble-gradient-features\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <h2 class=\"translation-block text-2xl !mb-4\">Communication made easy<\/h2>\n        <p class=\"translation-block !text-sm\">A communication app for teams of all kinds. Discuss, share, and collaborate.<\/p>\n\n        <div class=\"banner-buttons d-flex space-x-4 translation-block\">\n            <a class=\"rounded-md px-6 py-2 bg-white\" href=\"https:\/\/pumble.com\/solutions\" target=\"_blank\">Solutions<\/a>\n\n                            <a class=\"button-2\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Register<\/a>\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/features@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/features.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    <\/p>\n\n\n\n<h2 id=\"difficult-conversations-how-to-discuss-what-matters-most\" class=\"wp-block-heading translation-block\">Difficult Conversations: How to Discuss What Matters Most<\/h2>\n\n\n\n<p class=\"translation-block\">Amazon: \u2605\u2605\u2605\u2605\u2605 4.7 (21 ratings)&nbsp; | Goodreads: \u2605\u2605\u2605\u2605\u2606 4.07 (17,614 ratings)<\/p>\n\n\n\n<p class=\"translation-block\">The Harvard Negotiation Project \u2014 a program focused on developing the theory and practice of <a href=\"https:\/\/pumble.com\/learn\/collaboration\/team-conflict\/\" target=\"_blank\" rel=\"noreferrer noopener\">conflict resolution<\/a> and negotiation \u2014 brings a practical guide on <a href=\"https:\/\/pumble.com\/blog\/difficult-conversations-with-employees\/\" target=\"_blank\" rel=\"noreferrer noopener\">how to handle difficult conversations<\/a> at work with grace and turn them into constructive and productive interactions.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Now in its 3rd edition, the book gives practical advice on how to step into our more assertive and regulated selves while discussing some of the most anxiety-inducing topics.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">The latest edition has been updated to include important issues including:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">Race,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">Gender,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">Culture,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">Power,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">Social media, and&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">Communication technology.&nbsp;<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"196\" height=\"300\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Difficult-Conversations-How-to-Discuss-What-Matters-Most--196x300.jpg\" alt=\"Difficult Conversations- How to Discuss What Matters Most\" class=\"wp-image-4677\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Difficult-Conversations-How-to-Discuss-What-Matters-Most--196x300.jpg 196w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Difficult-Conversations-How-to-Discuss-What-Matters-Most--8x12.jpg 8w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Difficult-Conversations-How-to-Discuss-What-Matters-Most-.jpg 654w\" sizes=\"auto, (max-width: 196px) 100vw, 196px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"translation-block\"><strong>Authors<\/strong>: Douglas Stone, Bruce Patton, Sheila Heen&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\"><strong>Quote<\/strong>: <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"translation-block\">\u201c<em>Remind yourself that if you think you already understand how someone feels or what they are trying to say, it is a delusion. Remember a time when you were sure you were right and then discovered one little fact that changed everything? There is always more to learn.\u201d<\/em><\/p>\n<\/blockquote>\n\n\n\n<p class=\"translation-block\"><strong>What you\u2019ll learn:<\/strong><\/p>\n\n\n\n<p class=\"translation-block\"><em>Difficult Conversations<\/em> uses practical everyday examples to walk you through key lessons in tough conversations including:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>How to manage strong emotions<\/strong> \u2014 both yours and those of your interlocutors,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>The fundamental structure and challenges of the difficult conversation<\/strong> at hand,<\/li>\n\n\n\n<li class=\"translation-block\"><strong>How to initiate tough conversations <\/strong>without causing defensiveness,<\/li>\n\n\n\n<li class=\"translation-block\"><strong>How to maintain balance and composure<\/strong> regardless of the other person\u2019s response, and&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Why incorporating relationship building and learning are the core objectives<\/strong> of getting to the bottom of issues.&nbsp;&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group pro-tip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"translation-block\">\ud83c\udf93 <strong>Pumble Pro Tip<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">For more practical steps and phrases you can use to resolve conflict in the workplace, be sure to read our blog post:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/pumble.com\/blog\/phrases-to-use-to-diffuse-conflict-at-work\/\" target=\"_blank\" rel=\"noreferrer noopener\">15 Conflict Resolution Phrases to Use to Diffuse Conflict at Work<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<p class=\"custom-btn translation-block\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Talk things through with your teammates over Pumble <\/a><\/p>\n\n\n\n<h2 id=\"crucial-conversations-tools-for-talking-when-stakes-are-high\" class=\"wp-block-heading translation-block\">Crucial Conversations: Tools for Talking When Stakes Are High<\/h2>\n\n\n\n<p class=\"translation-block\">Amazon: \u2605\u2605\u2605\u2605\u2605 4.7 (2,717 ratings)&nbsp; | Goodreads: \u2605\u2605\u2605\u2605\u2606 4.06 (70,389 ratings)<\/p>\n\n\n\n<p class=\"translation-block\">Do you tend to break under pressure when being faced with a high-stakes conversation?&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Whether you have to attend a critical client meeting or discuss important family matters with a spouse, keeping a cool head when emotions are running high is one of the key factors that can determine your success in achieving the desired results.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\"><em>Crucial Conversations<\/em> teaches you how to use best-practice tools and develop the skills to respond instead of react in some of the most defining conversations and moments in your life.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"182\" height=\"300\" src=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Crucial-Conversations-182x300.jpg\" alt=\"Crucial-Conversations\" class=\"wp-image-4676\" srcset=\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Crucial-Conversations-182x300.jpg 182w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Crucial-Conversations-621x1024.jpg 621w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Crucial-Conversations-7x12.jpg 7w, https:\/\/pumble.com\/learn\/wp-content\/uploads\/2022\/03\/Crucial-Conversations.jpg 660w\" sizes=\"auto, (max-width: 182px) 100vw, 182px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"translation-block\"><strong>Authors<\/strong>: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, Emily Gregory&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\"><strong>Quote<\/strong>: <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"translation-block\">\u201c<em>People who are skilled at dialogue do their best to make it safe for everyone to add their meaning to the shared pool \u2014 even ideas that at first glance appear controversial, wrong, or at odds with their own beliefs. Now, obviously, they don&#8217;t agree with every idea; they simply do their best to ensure that all ideas find their way into the open.<\/em>\u201d<em>&nbsp;<\/em><\/p>\n<\/blockquote>\n\n\n\n<p class=\"translation-block\"><strong>What you\u2019ll learn:&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">After studying successful communicators for 25 years, the authors of <em>Crucial Conversations<\/em> summed up what they learned and wrote a book that teaches you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>What crucial conversations are<\/strong> and how to master them,<\/li>\n\n\n\n<li class=\"translation-block\"><strong>How to make it safe to talk about almost anything<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\"><strong>How to speak persuasively, but not abrasively<\/strong>,<\/li>\n\n\n\n<li class=\"translation-block\"><strong>How to respond and not react <\/strong>when faced with a crucial conversation, and&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\"><strong>How to communicate more effectively across different <\/strong><a href=\"https:\/\/pumble.com\/learn\/communication\/communication-channels\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>communication channels<\/strong><\/a><strong> and tools<\/strong>.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">\n<div class=\"banner banner-dark pumble-gradient-features\">\n    <div class=\"banner-text lg:pr-[6rem]\">\n        <h2 class=\"translation-block text-2xl !mb-4\">All-in-one digital HQ<\/h2>\n        <p class=\"translation-block !text-sm\">A communication app for teams of all kinds. Discuss, share, and collaborate.<\/p>\n\n        <div class=\"banner-buttons d-flex space-x-4 translation-block\">\n            <a class=\"rounded-md px-6 py-2 bg-white\" href=\"https:\/\/pumble.com\/register\" target=\"_blank\">Join Pumble<\/a>\n\n                    <\/div>\n    <\/div>\n\n    <div class=\"banner-image banner-image-middle \">\n        <picture>\n            <source srcset=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/features@2x.png 2x\" alt=\"Illustration\"  media=\"(min-width: 1022px)\" \/>\n            <img decoding=\"async\" src=\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/features.png\"  alt=\"Illustration\" \/>\n        <\/picture>\n    <\/div>\n<\/div>\n    <\/p>\n\n\n\n<h2 id=\"become-a-better-communicator-with-pumble\" class=\"wp-block-heading translation-block\">Become a better communicator with Pumble&nbsp;<\/h2>\n\n\n\n<p class=\"translation-block\">Your career success relies heavily on your ability to effectively communicate and collaborate.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">And, while the books on communication offer valuable resources for understanding the underlying frameworks of effective workplace communication, the key step to improving your communication skills lies in applying all the learned principles and techniques.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">This is where an all-in-one <a href=\"https:\/\/pumble.com\/team-communication-app\" target=\"_blank\" rel=\"noreferrer noopener\">team communication app<\/a>, such as Pumble, becomes the perfect medium where you can implement and test all the lessons and methods from these books on communication that resonated with you.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">Pumble offers a dynamic digital environment where you can fine-tune and integrate communication skills practically.&nbsp;<\/p>\n\n\n\n<p class=\"translation-block\">If your team uses <a href=\"https:\/\/pumble.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pumble<\/a>, you\u2019ll be able to improve your team communication and collaboration in many different ways:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">Send <a href=\"https:\/\/pumble.com\/features\/direct-messages\" target=\"_blank\" rel=\"noreferrer noopener\">direct messages<\/a> to practice one-on-one communication,&nbsp;<\/li>\n\n\n\n<li class=\"translation-block\">Use Pumble\u2019s <a href=\"https:\/\/pumble.com\/video-conferencing\" target=\"_blank\" rel=\"noreferrer noopener\">video conferencing<\/a> feature to refine your team connection and communication, improve your body language, and practice your public speaking and presentation skills,<\/li>\n\n\n\n<li class=\"translation-block\">Collaborate and <a href=\"https:\/\/pumble.com\/document-sharing\" target=\"_blank\" rel=\"noreferrer noopener\">share files<\/a> in real time, or<\/li>\n\n\n\n<li class=\"translation-block\">Set up <a href=\"https:\/\/pumble.com\/features\/channels\" target=\"_blank\" rel=\"noreferrer noopener\">different channels<\/a> where your team can unwind and share their main takeaways from their favorite books on communication.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\"><em>To experience firsthand how Pumble can help you apply communication skills practically \u2014<\/em><\/p>\n\n\n\n<p class=\"custom-btn translation-block\"><a href=\"https:\/\/pumble.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Try Pumble today<\/a>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our top 10 book picks on becoming better at communication. Learn how to build trust, negotiate, and get your message across more effectively in the workplace and outside of it.<\/p>\n","protected":false},"author":14,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[15,5],"tags":[],"class_list":["post-1663","post","type-post","status-publish","format-standard","hentry","category-resources","category-communication"],"acf":[],"_links":{"self":[{"href":"https:\/\/pumble.com\/learn\/wp-json\/wp\/v2\/posts\/1663","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pumble.com\/learn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pumble.com\/learn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pumble.com\/learn\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/pumble.com\/learn\/wp-json\/wp\/v2\/comments?post=1663"}],"version-history":[{"count":39,"href":"https:\/\/pumble.com\/learn\/wp-json\/wp\/v2\/posts\/1663\/revisions"}],"predecessor-version":[{"id":13202,"href":"https:\/\/pumble.com\/learn\/wp-json\/wp\/v2\/posts\/1663\/revisions\/13202"}],"wp:attachment":[{"href":"https:\/\/pumble.com\/learn\/wp-json\/wp\/v2\/media?parent=1663"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pumble.com\/learn\/wp-json\/wp\/v2\/categories?post=1663"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pumble.com\/learn\/wp-json\/wp\/v2\/tags?post=1663"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}