- \n
- Transparency,<\/li>\n\n\n\n
- Context, and<\/li>\n\n\n\n
- Safety.<\/li>\n<\/ul>\n\n\n\n
Luckily, some teams have already figured out the secrets of successful team collaboration.<\/p>\n\n\n\n
So, at least we won\u2019t have to struggle looking for ways to incorporate these core values into our team collaboration strategies<\/a>.<\/p>\n\n\n\n
We can just take note of what worked for others<\/strong> and find tools that can help us break down siloed workflows and encourage cross-functional collaboration<\/a>.<\/p>\n\n\n
\n![\"Secrets-of-successful-team-collaboration-cover\"](\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/08\/Secrets-of-successful-team-collaboration-cover.jpg\")
<\/figure>\n<\/div>\n\n\n<\/div>\n\n\n\nSecret #1: Maintaining contextual continuity<\/h2>\n\n\n\n
Did you know that the number of companies offering work flexibility jumped by 14%<\/a> between 2023 and 2024?<\/p>\n\n\n\n
At this point, almost two-thirds of employers have embraced either hybrid or fully remote work<\/a>.<\/p>\n\n\n\n
Now, most employees have welcomed that change. However, this transition has also forced many remote teams to reckon with the consequences of their leadership\u2019s poor choice of collaboration tools.<\/p>\n\n\n\n
One of the resulting collaboration obstacles<\/a> has been the struggle against the information loss<\/strong> caused by the tools that impose arbitrary limits on data and message history, like the infamous 90-day message history limit some communication tools have in place.<\/p>\n\n\n\n
Of course, these limits usually target free users of the software and can be brushed off by more financially stable companies. However, the operational ramifications of such restrictions can stifle the growth of small, promising businesses, as the context surrounding previous decisions gets lost<\/strong>.<\/p>\n\n\n\n
So, what\u2019s the secret to overcoming this obstacle and maintaining contextual continuity?<\/p>\n\n\n\n
Well, let\u2019s see what the teams that figured it out are saying.<\/p>\n\n\n\n
Improve team collaboration with Pumble<\/a><\/p>\n\n\n\n
The solution? Pumble\u2019s unlimited message history<\/h3>\n\n\n\n
According to Maryam Nazir, the Finance Director of TELOS<\/a>, a call center and consulting company, maintaining contextual continuity comes down to having access to your team\u2019s entire message history<\/strong>:<\/p>\n\n\n\n
\n\n![\"Maryam](\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/08\/Maryam-Nazir-1.jpg\")
<\/figure>\n<\/div>\n\n\n\n\n\u201cUnlimited message history and document sharing are important to us because product knowledge files don\u2019t change very often and sharing them every other day would be hectic.\u201d<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n
<\/div>\n\n\n\nSuccessful teams like TELOS should be able to remember the reasoning and context behind past decisions. That\u2019s why this company chose Pumble<\/a> by CAKE.com<\/a> as its main team communication tool, which lets its users have unlimited access to their message history \u2014 for free<\/strong>.<\/p>\n\n\n\n
Switching to Pumble has helped many leaders get over their fear of losing data, as Ryan Vandendyck<\/a>, the founder of the indie game development company, Eden Industries<\/a>, can testify:<\/p>\n\n\n\n
\n\n![\"Ryan](\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/08\/Ryan-Vandendyck.png\")
<\/figure>\n<\/div>\n\n\n\n\n\u201cI\u2019m not paranoid about losing message history anymore. So, I know if I talked to my art director about something 6 months ago, I can just go find it. It\u2019s made me a lot less stressed about forgetting or losing access to the decisions we\u2019ve made, the plans we\u2019ve made.\u201d<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n
<\/div>\n\n\n\nIn other words, Pumble empowers its users by giving them unfettered access to their own messages, allowing them to:<\/p>\n\n\n\n
- \n
- Understand the context<\/strong> behind past decisions,<\/li>\n\n\n\n
- Resolve disputes<\/strong> by pointing to concrete evidence, and<\/li>\n\n\n\n
- Effectively onboard new hires<\/strong> by bringing them into channels containing all relevant information and documentation.<\/li>\n<\/ul>\n\n\n\n
\n
\n\nCentralize your knowledge with Pumble<\/h2>\n
Never lose sight of the context \u2014 see your entire message history at a glance.<\/p>\n\n
\n Learn more<\/a>\n\n Sign up<\/a>\n <\/div>\n <\/div>\n\n\n\n \n ![\"Illustration\"](\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/templates.png\")
\n <\/picture>\n <\/div>\n<\/div>\n <\/p>\n\n\n\nSecret #2: Engineering psychological safety in teams<\/h2>\n\n\n\n
At the end of the day, you can\u2019t have positive collaborative dynamics on your team<\/a> without first establishing psychological safety<\/a>.<\/p>\n\n\n\n
But, that should be simple enough. After all, engineering psychological safety in different types of teams<\/a> is all about creating an environment that makes people feel like their thoughts and opinions will be acknowledged rather than overlooked. Easy, right?<\/p>\n\n\n\n
Maybe not. But, what if there was a way to foster teamwork and collaboration<\/a> by simply choosing the right communication tool?<\/p>\n\n\n\n
It all comes down to choosing an app that\u2019s set up to encourage low-stakes engagement<\/strong> through:<\/p>\n\n\n\n
- \n
- Emoji reactions<\/strong><\/a>, for messages and announcements that don\u2019t require a text reply,<\/li>\n\n\n\n
- Public channels<\/strong><\/a>, where information can be transparently shared rather than gatekept, and<\/li>\n\n\n\n
- Editable messages<\/strong>, which can take away some of the anxiety employees may feel when providing feedback.<\/li>\n<\/ul>\n\n\n
\n![\"Editing](\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/08\/Editing-a-message-on-Pumble-the-business-messaging-app-copy.png\")
Editing a message on Pumble, the business messaging app<\/figcaption><\/figure>\n<\/div>\n\n\n Having said that, let\u2019s see how real teams might take advantage of these features to establish psychological safety.<\/p>\n\n\n\n
\n\ud83c\udf93 PUMBLE PRO TIP<\/strong><\/p>\n\n\n\n
Public channels are a great way to break down siloed workflows and establish better collaborative dynamics. To discover Pumble\u2019s other teamwork-boosting features, check out this guide:<\/p>\n\n\n\n
- \n
- Pumble Collaboration Hacks: 10 Must-Try Features to Boost Your Teamwork<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n
Make Pumble your digital HQ<\/a><\/p>\n\n\n\n
The solution? Pumble\u2019s customizable messaging features<\/h3>\n\n\n\n
Using a team communication app with a user-friendly interface <\/strong>and customizable messaging features<\/strong> can make all the difference when you\u2019re trying to establish psychological safety in teams.<\/p>\n\n\n\n
If your team seems reluctant to participate in discussions in public channels, encouraging the use of emoji replies could make them more open to contributing to conversations later on.<\/p>\n\n\n\n
As a Director of a Singapore-based content marketing studio Mustard, Justin Quek<\/a>, told us, his team uses Pumble<\/a> emojis to communicate in several ways:<\/p>\n\n\n\n
\n\n![\"Justin](\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/08\/Justin-Quek.png\")
<\/figure>\n<\/div>\n\n\n\n\n\u201cThe reaction button makes it so easy to <\/em>acknowledge a message without typing a reply<\/em><\/strong>, and, if you\u2019re creative enough, the <\/em>status function<\/em><\/strong> can actually be pretty fun and useful (e.g., we use it to tell each other when we\u2019re off for lunch \ud83c\udf54).\u201d<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n
<\/div>\n\n\n\n![\"A](\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/08\/A-custom-status-on-Pumble-the-team-communication-app.png\")
A custom status on Pumble, the team communication app<\/figcaption><\/figure>\n<\/div>\n\n\n Using emoji replies and personalized statuses like the one above will reduce the perceived formality of your digital workspace, which may help your employees become more expressive over time.<\/p>\n\n\n\n
On top of that, having the option to edit or delete their messages even after sending them should give them that extra security they need, as they won\u2019t be overly concerned about making typos or expressing themselves poorly.<\/p>\n\n\n\n
Since participation is one of the most important elements of collaboration<\/a>, according to organizational consultant Glenn Parker, helping your employees become more communicative should result in better teamwork and collaboration<\/a> overall.<\/p>\n\n\n\n
\n
\n\nJump start your team rapport with Pumble<\/h2>\n
Use emoji reactions and personalized statuses to make work more fun.<\/p>\n\n
\n Sign up<\/a>\n\n <\/div>\n <\/div>\n\n\n\n \n ![\"Illustration\"](\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/landing-3.png\")
\n <\/picture>\n <\/div>\n<\/div>\n <\/p>\n\n\n\nSecret #3: Structuring your digital headquarters<\/h2>\n\n\n\n
Notification fatigue can really put a damper on any collaborative dynamics you manage to spark on your team, leading to poor team performance<\/a>.<\/p>\n\n\n\n
But, obviously, you can\u2019t solve that problem by discouraging communication to reduce the number of notifications your team members have to deal with.<\/p>\n\n\n\n
After all, effective communication is the one skill necessary for successful team collaboration.<\/p>\n\n\n\n
So, what can you do to make your digital workspace less noisy and more productive?<\/p>\n\n\n\n
Control your notifications on Pumble<\/a><\/p>\n\n\n\n
The solution? Setting some ground rules for your Pumble workspace<\/h3>\n\n\n\n
The best way to ensure your team members aren\u2019t wasting time fielding notifications is to structure your virtual workspace<\/strong>.<\/p>\n\n\n\n
After all, Pumble lets you make an unlimited number of public and private channels<\/strong>, which can admittedly get a bit chaotic for users who are a part of many discussions.<\/p>\n\n\n\n
Then again, users can always tweak their notification settings<\/a> by:<\/p>\n\n\n\n
- \n
- Muting channels, people, and group chats<\/strong>,<\/li>\n\n\n\n
- Choosing to turn thread notifications on or off<\/strong>, or<\/li>\n\n\n\n
- Creating a notification schedule<\/strong> that keeps notifications at bay outside of their specified work hours.<\/li>\n<\/ul>\n\n\n
\n![\"Setting](\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/08\/Setting-a-notification-schedule-on-Pumble-the-business-messaging-app.png\")
Setting a notification schedule on Pumble, the team communication app<\/figcaption><\/figure>\n<\/div>\n\n\n However, aside from letting your team know about these features, you can also make an effort to organize your digital HQ by:<\/p>\n\n\n\n
- \n
- Sticking to strict naming conventions when creating new channels<\/strong>, such as #team_[name]<\/em>, #project_[name]<\/em>, or even #[department]_[topic] <\/em>(e.g., #marketing_deliverables<\/em>),<\/li>\n\n\n\n
- Making the most of Pumble\u2019s thread messages<\/strong><\/a>, which can help you organize your conversations by topic (and has long been a favorite Pumble feature of the team behind the digital marketing company, Nerd Evolution<\/a>),<\/li>\n\n\n\n
- Calling attention to important announcements through channel, user, or user group mentions<\/strong><\/a>, and<\/li>\n\n\n\n
- Pinning messages<\/strong><\/a> for future reference.<\/li>\n<\/ul>\n\n\n
\n![\"A](\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/08\/A-pinned-message-on-Pumble-the-business-messaging-app-copy.png\")
A pinned message on Pumble, the business messaging app<\/figcaption><\/figure>\n<\/div>\n\n\n \n
\n\nSay goodbye to information overload<\/h2>\n
Use threads, mentions, and pins to keep conversations organized.<\/p>\n\n
\n Sign up<\/a>\n\n <\/div>\n <\/div>\n\n\n\n \n ![\"Illustration\"](\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/features.png\")
\n <\/picture>\n <\/div>\n<\/div>\n <\/p>\n\n\n\nSecret #4: Mastering multi-modal communication<\/h2>\n\n\n\n
One of the best-kept secrets of successful team collaboration has to do with avoiding miscommunication<\/a> by prioritizing clarity.<\/p>\n\n\n\n
However, urging your team to speak and write more concisely<\/strong> isn\u2019t the only way to achieve effective communication.<\/p>\n\n\n\n
Rather, clarity can also be enhanced through multi-modal communication.<\/p>\n\n\n\n
In other words, you should give your team a tool that doesn\u2019t limit them to a single type of communication<\/a> but instead lets them use multiple communication channels<\/a> to get their points across.<\/p>\n\n\n\n
So, let\u2019s talk about how multi-modal communication can help you take your team collaboration strategies to the next level.<\/p>\n\n\n\n
Practice clarity on Pumble<\/a><\/p>\n\n\n\n
The solution? Going beyond text messaging on Pumble<\/h3>\n\n\n\n
As a business messaging app, Pumble by CAKE.com has many features that allow your team to communicate in writing.<\/p>\n\n\n\n
Moreover, the app also has built-in video conferencing features<\/a>, which include everything from in-meeting messages and emoji reactions to meeting recording and screen sharing<\/a>.<\/p>\n\n\n\n
That makes it easy to jump between texting and calling, as Bojana Vojnovic<\/a>, the former Head of Marketing and Operations at Klever Cargo<\/a>, once told us:<\/p>\n\n\n\n
\n\n![\"Bojana](\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/08\/Bojana-Vojnovic.png\")
<\/figure>\n<\/div>\n\n\n\n\n\u201cPumble helped us both with collaboration and communication. Now we can solve things faster \u2014 we can solve something in the chat, or we can jump on the call really fast. We don\u2019t have to organize meetings, go through lists, etc. That\u2019s one of the Pumble qualities I love \u2014 it offers a combination of everything.\u201d<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n
<\/div>\n\n\n\nAnd, if you want to stick to asynchronous communication<\/a> without giving up the additional clarity you can achieve through real-time video or voice calls, you can also try sending:<\/p>\n\n\n\n
- \n
- Voice messages<\/a> to make sure your tone is properly conveyed,<\/li>\n\n\n\n
- Video messages<\/a>, for live demos, and even<\/li>\n\n\n\n
- Screen recordings, for solving tech problems without having to schedule meetings.<\/li>\n<\/ul>\n\n\n
\n![\"Voice](\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/08\/Voice-and-video-messages-in-Pumble-the-team-communication-app-copy.png\")
Voice and video messages in Pumble, the team communication app<\/figcaption><\/figure>\n<\/div>\n\n\n \n\ud83c\udf93 PUMBLE PRO TIP<\/strong><\/p>\n\n\n\n
Learn more about the benefits of sending voice and video messages here:<\/p>\n\n\n\n
- \n
- Revolutionizing Communication: The Power of Voice and Video Messages<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n
\n
\n\nA world beyond text messages<\/h2>\n
Pumble lets you use the best channel for communicating your message.<\/p>\n\n
\n See features<\/a>\n\n Sign up<\/a>\n <\/div>\n <\/div>\n\n\n\n \n \n <\/picture>\n <\/div>\n<\/div>\n <\/p>\n\n\n\nSecret #5: Disrupting siloed workflows with guest access<\/h2>\n\n\n\n
The existence of knowledge silos<\/a> often signals the death of cross-functional collaboration, especially when working with external collaborators and clients<\/strong>.<\/p>\n\n\n\n
When people are unwilling or unable to share project-related information with their coworkers, the situation can often be resolved by clarifying team roles<\/a> and committing to better communication going forward.<\/p>\n\n\n\n
However, when the same reluctance or inability to communicate<\/strong> exists in relationships with external stakeholders, even the best ideas tend to wind up in development hell.<\/p>\n\n\n\n
So, what can you do to make sure your team has what they need to keep clients and external collaborators in the loop?<\/p>\n\n\n\n
Once again, Pumble has a tried and true solution.<\/p>\n\n\n\n
\n\ud83c\udf93 PUMBLE PRO TIP<\/strong><\/p>\n\n\n\n
Keeping all relevant stakeholders involved in the collaborative process is the first principle of collaboration, according to author David Straus. To learn about the other 4, check out this article:<\/p>\n\n\n\n
- \n
- Best Practices for Productive Team Collaboration<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n
Collaborate with guests in Pumble<\/a><\/p>\n\n\n\n
The solution? Making the most of Pumble\u2019s guest access features<\/h3>\n\n\n\n
If you\u2019re interested in improving team productivity<\/a> and external collaboration, you should find ways to bring your external collaborators into the fold.<\/p>\n\n\n\n
In other words, they have to be in the same (virtual) spaces your team is occupying.<\/p>\n\n\n\n
When we spoke to Michail Kollewijn about how his teams at Transcre8 and PublishMe use Pumble<\/a>, he explained that that\u2019s why he found Pumble\u2019s guest access feature<\/strong> especially useful.<\/p>\n\n\n\n
After negotiating contracts with the authors they work with, the PublishMe team provides them with guest access accounts<\/a> and onboards them to their Pumble workspace:<\/p>\n\n\n\n
\n\n![\"Michail](\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/08\/Michail-Kollewijn.jpg\")
<\/figure>\n<\/div>\n\n\n\n\n\u201c[Guest access was] a nice little addition to our workflow that we didn\u2019t anticipate. They make it really easy to invite an author or a group of authors to a certain work channel and have a direct line of communication.\u201d<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n
<\/div>\n\n\n\nAs guest users, these collaborators are granted access to a single channel of their hosts\u2019 choosing (though multi-channel guest accounts are also an option). This allows authors to:<\/p>\n\n\n\n
- \n
- See monthly sales reports,<\/li>\n\n\n\n
- Negotiate contracts, and<\/li>\n\n\n\n
- Send manuscripts (without having to go through email).<\/li>\n<\/ul>\n\n\n\n
So, if your team is also struggling to collaborate effectively with clients, freelancers, or contractors, Pumble\u2019s guest access feature may be a good way to demolish those siloed workflows once and for all.<\/p>\n\n\n
\n![\"Single-channel](\"https:\/\/pumble.com\/learn\/wp-content\/uploads\/2023\/08\/Single-channel-guest-access-accounts-on-Pumble-copy.png\")
Single-channel guest access accounts on Pumble<\/figcaption><\/figure>\n<\/div>\n\n\n \n
\n\nExternal collaborators on your own turf<\/h2>\n
Break down information siloes with single- and multi-channel guest access.<\/p>\n\n
\n Learn more<\/a>\n\n Sign up<\/a>\n <\/div>\n <\/div>\n\n\n\n \n \n <\/picture>\n <\/div>\n<\/div>\n <\/p>\n\n\n\nUnlock the secrets of successful team collaboration with Pumble by CAKE.com<\/h2>\n\n\n\n
On individual and group levels, collaboration is a skill<\/a> that takes time and effort to develop.<\/p>\n\n\n\n
People have to be willing to set their egos aside and let go of interpersonal tensions in the interest of achieving a common goal.<\/p>\n\n\n\n
- Best Practices for Productive Team Collaboration<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n
- Video messages<\/a>, for live demos, and even<\/li>\n\n\n\n
- Making the most of Pumble\u2019s thread messages<\/strong><\/a>, which can help you organize your conversations by topic (and has long been a favorite Pumble feature of the team behind the digital marketing company, Nerd Evolution<\/a>),<\/li>\n\n\n\n
- Choosing to turn thread notifications on or off<\/strong>, or<\/li>\n\n\n\n
- Muting channels, people, and group chats<\/strong>,<\/li>\n\n\n\n
- Public channels<\/strong><\/a>, where information can be transparently shared rather than gatekept, and<\/li>\n\n\n\n
- Resolve disputes<\/strong> by pointing to concrete evidence, and<\/li>\n\n\n\n
- Understand the context<\/strong> behind past decisions,<\/li>\n\n\n\n
![\"Illustration\"](\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/templates@2x.png)
\n <\/picture>\n <\/div>\n<\/div>\n <\/p>\n\n\n\n![\"Illustration\"](\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/landing-3@2x.png)
\n <\/picture>\n <\/div>\n<\/div>\n <\/p>\n\n\n\n![\"Illustration\"](\"https:\/\/pumble.com\/learn\/wp-content\/themes\/cake-learn\/src\/images\/pumble\/banners\/features@2x.png)
\n <\/picture>\n <\/div>\n<\/div>\n <\/p>\n\n\n\n