Last Updated: Jul 10, 2023
Your access to and use of Pumble, including any Pumble-branded websites, applications, widgets, and tools, is governed by these Supplemental Pumble Terms of Use (these “Supplemental Terms”) in addition to the CAKE.com Terms of Use (currently available at https://cake.com/terms ), which together form an agreement between you and CAKE.com Inc. If there is a conflict between these Supplemental Terms and the CAKE.com Terms of Use, these Supplemental Terms will control to the extent of the conflict with respect to your access to and use of Pumble.
Even though the essential features of the Pumble Services are free of charge, some features may entail an obligation to pay. Therefore, please pay attention to these Supplemental Terms and other information displayed within Pumble or on the Website.
Unless otherwise defined herein, all capitalized terms used herein have the meanings ascribed to them in the CAKE.com Terms of Use, as applicable.
“Client” means User who installs a full or partial copy of Server Pumble on the User’s Device.
“End User” means a User who uses Server Pumble based on the license lawfully obtained by Client. End Users have to access Server Pumble via email that contains the Client’s domain used for the license granted hereunder.
“Pumble” or “Software” means the messaging app, all the desktop apps and mobile apps, its updates, upgrades, enhancements, modifications, extensions, new features and possible replacements provided by CAKE.com, now existing or later developed, and other programs and tools, developed in conjunction therewith, including:
“Pumble Services” means making Pumble available by CAKE.com in any version (both Cloud Pumble and Server Pumble), in full or in part, including any updates, upgrades, enhancements, modifications, new features, programs and tools.
“Server Plan” means the pricing for the “Server Pumble” as explained here and agreed between the Parties.
“User’s Device” means (i) the designated system (server) capable of running the Software; or (ii) any hardware system, whether physical or virtual, with an internal storage device capable of running the Software.
“Website” means the websites located at https://pumble.com, as well as the related mobile apps and desktop apps and all browser extensions collectively or each of them individually.
If you use Server Pumble, CAKE.com will send you the notification on the amendments to these Supplemental Terms. If you do not agree to the new agreement, you must notify CAKE.com within 10 days from receipt of such notification or delete your User Account. If you fail to send such notification to CAKE.com or delete your User Account, your continued use will be deemed as acceptance to the new agreement. If you do not wish to comply with the new agreement and you send a notification with the refusal to comply within 10 days, the existing Agreement will continue to be valid until the expiration of the then-current billing term (for example, until the expiry of the year for which Client has already made payment to CAKE.com), unless the Parties agree otherwise.
A Subscription Plan is connected to a single Workspace. After subscribing to a Subscription Plan to one or more Workspaces, a User may continue to have multiple Workspaces subscribed to a Free Plan.
Subscription Plans are being charged based on the number of Seats and number of Workspaces with Extra Features within such a plan.
YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK. EXCEPT AS OTHERWISE PROVIDED IN A WRITING BY US, OUR SERVICES AND ANY CONTENT THEREIN ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. IN ADDITION, CAKE.COM DOES NOT REPRESENT OR WARRANT THAT OUR SERVICES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, ERROR-FREE, SECURE, TIMELY, OR WILL BE UNINTERRUPTED OR OF SATISFACTORY QUALITY. WHILE CAKE.COM ATTEMPTS TO MAKE YOUR USE OF OUR SERVICES AND ANY CONTENT THEREIN SAFE, WE CANNOT AND DO NOT REPRESENT OR WARRANT THAT OUR SERVICES OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SERVICES. USER IS SOLELY RESPONSIBLE FOR ANY DAMAGE USER MAY SUFFER RESULTING FROM THE USE OF OR INABILITY TO USE THE SERVICES. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY CAKE.COM OR ITS AUTHORIZED REPRESENTATIVES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF CAKE.COM’S OBLIGATIONS.
Because some states or jurisdictions do not allow the disclaimer of implied warranties, the foregoing disclaimers may not apply to you. In such jurisdictions, if there is a breach of warranty, you may notify Apple if you purchased the App from Apple, and Apple may refund the purchase price for the App, if any. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation or liability whatsoever.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CAKE.COM OR OUR AFFILIATES, AND THEIR RESPECTIVE BUSINESS PARTNERS, LICENSEES, LICENSORS, OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS (“CAKE.COM PARTIES”) BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY—WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, WARRANTY, OR OTHERWISE—FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY (INCLUDING LOST PROFITS, ANY BREACH OF SECURITY OR ANY DAMAGE TO YOUR DEVICE, LOST DATA, PERSONAL INJURY, PROPERTY DAMAGE, OR LOSSES ARISING OUT OF YOUR USE OF OR RELIANCE ON THE SERVICES, OR YOUR INABILITY TO ACCESS OR USE THE SERVICES), INCIDENTAL, PUNITIVE OR SPECIAL DAMAGES OR LOST PROFITS, ARISING FROM, RELATING TO, OR IN ANY WAY CONNECTED WITH THE USE OR THE PERFORMANCE OF THE SERVICES, OR THESE TERMS, EVEN IF CAKE.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
In the event that any of the foregoing limitations are deemed unenforceable or in the event any liability of the CAKE.com Parties is established, to the greatest extent permitted by law, the total aggregate liability of the CAKE.com Parties for any claim arising out of or relating to our Services, regardless of the form of the action, is limited to the greater of $20 or the amount paid by you to use our Services in the preceding twelve (12) months.
You agree that this limitation of liability represents a reasonable allocation of risk and is a fundamental element of the basis of the bargain between CAKE.com and you. You understand that the Services would not be provided without such limitations.
The limitations set forth in this Section 5 will not limit or exclude liability for the gross negligence, fraud, or intentional misconduct of the CAKE.com Parties or for any other matters in which liability cannot be excluded or limited under applicable law. Additionally, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
In relation to Server Pumble, CAKE.com has no means or powers to provide the End User with the possibility to close the User Account. If you are an End User, please contact the Client regarding this matter.
CAKE.com may, at its sole discretion for any reason, terminate the Pumble Services and/or terminate these Supplemental Terms with Client in relation to Server Pumble after the expiry of 60 days from the day the notice of such termination is sent to Client.
Please read the following section carefully because it requires you to arbitrate certain disputes and claims with CAKE.com and limits the manner in which you can seek relief from us, unless you opt out of arbitration by following the instructions set forth below. No class or representative actions or arbitrations are allowed under this arbitration provision. In addition, arbitration precludes you from suing in court or having a jury trial.
The terms in the other sections of these Supplemental Terms apply generally to all Pumble Services and use of Pumble. Additionally, this Section 8 applies only to legacy users of Server Pumble and to the Pumble desktop and mobile apps and contains specific terms that apply in addition to the general terms of these Supplemental Terms. These specific terms govern only with respect to Server Pumble if there are any conflicts with the terms in the other sections of these Supplemental Terms.
If a User wishes to install Pumble on its internal device, the User must obtain a license from CAKE.com. A User is authorized to use Server Pumble only if they are properly licensed which means that the User has previously read, understood, and accepted the terms of these Supplemental Terms (including provisions applicable to Server Pumble), the User has paid all applicable fees calculated on the billing page (or set in the invoice issued by CAKE.com) and the Software has been properly downloaded and activated with a genuine product key or by other authorized methods provided by CAKE.com and only for the duration of the license.
A copy of the Server Pumble created pursuant to these Supplemental Terms at the User’s Device is being licensed for a limited period of time and cannot be sold, and Client receives no title to or ownership of any copy or of the Software itself.
CAKE.com charges the license for Server Pumble annually in accordance with the Server Plan and the offer sent to the Client.
License Rights. During the term of these Supplemental Terms, CAKE.com grants Client a limited, non-exclusive, non-transferable, revocable, temporary, non-sublicensable, non-refundable license to install a copy of the Server Pumble on the designated User’s Device and use the Server Pumble solely for Client’s internal business use for the agreed number of End Users (the “License Rights”), provided Client pays all the agreed fees and complies with the restrictions set forth therein. The Client’s internal business use shall mean the authorization granted to the Client to use Server Pumble to provide Software-as-a-Service access to the agreed number of its End Users for the purpose of enabling communication between team members. Such internal business use does not include use by any parent, subsidiary, or affiliate of Client, or any other third party, and Client shall not permit any such use. The Client License Rights do not include access to the Pumble Server source code.
Restrictions on Software License Rights. In addition to the restrictions set out in Section 9 of the CAKE.com Terms of Use, and without limiting the generality of the foregoing, Client (or its End User) shall not:
Breaching any restriction on the Client’s software license rights will cause the Client to immediately lose the license and shall entitle CAKE.com to the copyright infringement damages.
Delivery. CAKE.com shall provide the Server Pumble and documentation to Client, through a reasonable system of electronic download or otherwise agreed between the Parties, within 10 calendar days after the payment has been received by CAKE.com.
Documentation. Upon delivery of the Server Pumble, CAKE.com shall also deliver copies of the necessary documentation.
Maintenance. During the term of these Supplemental Terms, CAKE.com will use commercially reasonable efforts to correct any failure of the Server Pumble (inherent to the Software itself and not caused by Client) to perform according to these Supplemental Terms within a reasonable time. The Client is not entitled to engage a third party to provide maintenance services on Server Pumble.
Updates. The Client will sometimes need software updates to keep using Server Pumble. CAKE.com may automatically check the Client’s version of the Server Pumble and deploy software updates or configuration changes. The Client may also be required to update the Server Pumble to continue using the Pumble Services. Such updates are subject to these Supplemental Terms, unless other terms accompany the updates, in which case, those other terms apply. Providing updates is at CAKE.com’s sole discretion.
Upgrades. During the term of these Supplemental Terms, CAKE.com may provide Client with copies of all upgrades, without additional charge, promptly, after the commercial release (if any). Upon delivery to Client, each upgrade will constitute an element of the Software and will thereafter be subject to the terms and conditions herein regarding Software, including without limitation, license, warranty, and indemnity terms. Providing upgrades is at CAKE.com’s sole discretion.
Fees for Server Plan. Server Plan is only available as an annual plan and the applicable fees are being charged annually. The applicable fees are being charged based on the number of End Users as agreed between the Client and CAKE.com based on CAKE.com’s offer. The license is effective upon the Client’s payment of the applicable fees and the Client may not commence with the Server Plan before the payment is received by CAKE.com. The fees for the next billing period are due 30 days before the expiry of the then-current billing period.
Reduction in the number of End Users during the billing period does not entitle the Client to a refund for that billing period.
An increase in the number of End Users after the beginning of a billing cycle will be charged on a pro rata basis to match the end date of the then-current billing period.
The Client acknowledges that the payment for Pumble Services is non-refundable for a certain billing period if these Supplemental Terms are terminated any time after such billing period has started.
Fees for Additional Service. Fees for Additional Service are being charged as agreed between the Client and CAKE.com based on CAKE.com’s offer.
Amounts due under these Supplemental Terms or any agreement for the Additional Service with Client are payable to CAKE.com without deduction and net of any taxes, tariff, duty, or assessment imposed by any government authority (national, state, provincial, or local), including, without limitation, any sales, use, excise, ad valorem, property, withholding, or value-added tax withheld at the source. If the applicable law requires withholding or deduction of such taxes or duties, Client shall separately pay CAKE.com the withheld or deducted amount. However, the preceding two sentences do not apply to taxes based on CAKE.com’s net income.
Confidential Information. “Confidential Information” refers to the following information that one party to these Supplemental Terms (“Discloser”) discloses to the other (“Recipient”): (a) any document Discloser marks “Confidential”; (b) any information Discloser orally designates as “Confidential” at the time of disclosure; (c) any object code and source code disclosed by CAKE.com together with all documentation and any names of actual or potential customers disclosed by Client, whether or not marked as confidential; and (d) any other non-public, sensitive information Recipient should reasonably consider a trade secret or otherwise confidential. Quotation offered by CAKE.com for the license to use Server Pumble or for the customization services will at all times be considered confidential. Information Client shares with CAKE.com for the purpose of sending quotation shall be treated as confidential.
Notwithstanding the foregoing, Confidential Information does not include information that: (i) is in Recipient’s possession at the time of disclosure; (ii) is independently developed by Recipient without the use of or reference to Confidential Information and the Recipient may prove so with proper documentation; (iii) becomes known publicly, before or after disclosure, other than as a result of Recipient’s improper action or inaction; or (iv) is approved for release in writing by Discloser.
Nondisclosure. The Recipient shall not use Confidential Information for any purpose other than to facilitate the transactions contemplated by these Supplemental Terms (the “Purpose”) during the term of these Supplemental Terms and 10 years after its termination (regardless of the ground for termination). Recipient: (a) shall not disclose Confidential Information to any employee or contractor of Recipient unless such person needs access in order to facilitate Purpose and executes a nondisclosure agreement with Recipient with terms no less restrictive than those contained herein; and (b) shall not disclose Confidential Information to any other third party without Discloser’s prior written consent. The Recipient must not reproduce Discloser’s product or part of a product, disassemble or dismantle to components Software or software or any of its part which has been disclosed to them. Receiving Party must not use any information for designing, creating, developing, producing, or testing software or hardware product, which contains Confidential Information or is based on it.
Without limiting the generality of the foregoing, Recipient shall protect Confidential Information with the same degree of care it uses to protect its confidential information of similar nature and importance, but with no less than reasonable care. Notwithstanding the foregoing, Recipient may disclose Confidential Information as required by the applicable law or by proper legal or governmental authority. The Recipient shall give Discloser prompt notice of any such legal or governmental demand and reasonably cooperate with Discloser in any effort to seek a protective order or otherwise to contest such required disclosure, at Discloser’s expense. Recipient shall promptly notify Discloser of any misuse or misappropriation of Confidential Information that comes to Recipient’s attention.
Termination and Return. Upon termination of these Supplemental Terms, Recipient shall, upon request by Discloser, return all copies of Confidential Information to Discloser or certify, in writing, the destruction thereof.
From CAKE.com:
From both Parties:
Warranty Disclaimers. Except for the express warranties directly above, CAKE.COM MAKES NO WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OR ANY IMPLIED WARRANTY ARISING FROM STATUTE, COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.
CAKE.com does not warrant that the Server Pumble will perform without error or that it will run without immaterial interruption. CAKE.com provides no warranty regarding, and will have no responsibility for, any claim arising out of:
Exclusion of Liability for Data Security. Given that all the User Content is hosted on the Client’s server or server chosen by the Client, the security of the Client’s data and the User Content and application of the physical, technical, administrative, organizational, and other measures is in the Client’s full responsibility. Under no circumstances may CAKE.com be held accountable for any security data breach, unauthorized access, use, disclosure, or any other illegal activity related to the Client’s data (including personal data of End Users) unless otherwise explicitly agreed between the Parties in an agreement for the Additional Service.
CAKE.COM’S AGGREGATE AND TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE SUPPLEMENTAL TERMS UNDER ANY AND ALL CIRCUMSTANCES MAY NOT EXCEED AN ANNUAL LICENSE FEE FOR THE SERVER PLAN PAID BY THE CLIENT.
Termination. These Supplemental Terms will continue until terminated by either Party as specifically authorized herein.
License Term. License Term starts on the date the Client downloads Server Pumble and lasts for one year period (the “License Term”). The License Term will renew automatically for periods of the same duration unless the Client gives written notice of its intent not to renew 30 days before the end of the current License Term.
Termination for Cause. Either Party may terminate these Supplemental Terms for the other’s material breach by written notice specifying in detail the nature of the breach, effective in 30 days unless the other Party first cures such breach, or effective immediately if the breach is not subject to cure.
Effects of Termination. Upon termination of these Supplemental Terms or License Term, Client shall cease all use of the Server Pumble and delete, destroy, or return all copies of the Server Pumble and documentation in its possession or control. Client admits and acknowledges that any use after the license has expired shall constitute a breach of CAKE.com’s Intellectual Property Rights and will entitle CAKE.com, inter alia, to copyright infringement damages.
Without prejudice to the previous paragraph of this section, the license for Server Pumble and these Supplemental Terms will immediately terminate if Client has failed to make payment prior to the beginning of the billing period and does not make such payment within 5 working days after CAKE.com gives notice of such nonpayment to Client.
Upon termination of the license to use Server Pumble for whatever reason, Client is obliged to delete Pumble and the Content from all the devices, prevent all End Users who have been using Server Pumble via license obtained by Client, and present CAKE.com with the proof of cessation of all activities authorized by these Supplemental Terms.
The Client understands and agrees that upon any termination of these Supplemental Terms:
The Client has to send a written statement to CAKE.com that Pumble has been permanently deleted and that Client ceased using Pumble. However, the Client may export and save the User Data or User Content via an “export” option offered at Pumble prior to the termination date. Until CAKE.com receives such a written statement from the Client, it shall be deemed that the Client is using Pumble.
The following provisions will survive termination of these Supplemental Terms: Section 1, 4, 5, 7.
If any provision of these Supplemental Terms is found invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Supplemental Terms, which shall remain in full force and effect. If any provision of these Supplemental Terms violates any mandatory rule of applicable law and proves to be void as a result thereof, such provision shall, for those specific circumstances and only in that particular respect in which it is void, be deemed to have been amended to comply with the law. Any such amendment shall be confined to the minimum necessary to make the provision valid and shall retain as much of its original ambit and meaning as possible. All notices to CAKE.com shall be provided to support@cake.com or 2100 Geng Road, Suite 210, Palo Alto, CA 94303, USA. CAKE.com may give notice to you via the email address associated with your User Account or by mail or courier to the address provided by the applicable Business User. Notice shall be deemed to have been received the next day if given via notice through a User Account or via email, or five (5) business days after posting the notice via courier or registered post. Our failure to exercise or enforce any right or provision of these Supplemental Terms shall not constitute a waiver of such right or provision. These Supplemental Terms (as updated from time to time), including any agreements incorporated by reference herein, constitutes the entire agreement between the Parties relating to the subject matter hereof and supersedes all prior agreements and understandings between the Parties with respect to that subject matter. In case of conflict between any provision herein and any statement, representation, or other information published on the Pumble Services or contained in any other materials or communications, the provision in these Supplemental Terms shall prevail. These Supplemental Terms are binding upon you, your heirs, executors, beneficiaries, successors, and assigns, and you may not assign these Supplemental Terms to any other party without our prior written consent. Such consent may be withheld in our sole discretion, and any purported assignment without such consent shall be null and void. We may assign these Supplemental Terms without notice thereof to you.