WhatsApp Business vs Pumble

Threads
Permissions
Scheduled messages
Custom emojis
Channels and direct messages
Voice and video meetings
Voice and video messages
Notifications
Send and share files
Mentions and reactions
Guest access

Collaborate together in Pumble

Your place for team communication, sharing files, and much more.

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Start conversations

Create and send a message to public or private channels, depending on who has to see it.

Share links and files

Send direct messages

Record video messages

Send files and documents to anyone
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Organize business meetings

Start voice and video meetings to share updates, or an idea with more clarity.

Start video conference calls

Send voice messages

Join voice calls

Start voice and video conferencing calls
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Bring your partners

Work with external partners and customers in your Pumble channels and speed up projects.

Set workspace permissions

Share ideas in meetings

Manage user accounts

Conversation with a client

Frequently Asked Questions

We get it. With so many features across all plans, figuring out if Pumble is for you can come down to simple answers.

Is Pumble really free?

Yes! You can have an unlimited number of users and access your entire chat history. If you need more, you can upgrade to the PRO, BUSINESS, or ENTERPRISE plan.

Do you offer any discounts?

If you pay annually, you get 2 months for free. Our FREE plan doesn't have any limitations and is perfectly suited for startups and non-profit organizations.

What types of payment are supported?

We support payments by credit card for all plans. For larger purchases (e.g. annual multi-seat licenses), we also support wire transfers and purchase orders - in which case, it's best to contact us at sales@pumble.com.

What is a seat?

Each active and invited user on a paid plan requires a paid seat. If you deactivate some user, you free up their paid seat so you can invite a new user. If you buy another seat mid-cycle, you'll be charged a prorated price for that billing cycle.

What is a workspace?

Workspace is your organization's place on Pumble where you can communicate and work with your team. Workspace is made up of channels, direct messages, team members and apps, making team collaboration much easier.

What type of user roles can you have in Pumble?

In Pumble, you have three types of user roles: regular members, guests, and invited members. Regular members have full access to use the features in your Pumble workspace. Guests have limited access to certain channels inside Pumble, and their seats are priced. Invited members do not have a Pumble account, are not part of your workspace, and you do not have to pay for them. They only have access to the video conferencing calls to which they are invited.

How does guest access work?

You can have single-channel and multi-channel guests. Multi-channel guests will be priced as regular users, while for every priced seat, five single-channel guests will be gratis.

What complementary services do I get as a qualified client?

At CAKE.com, our clients’ success is our success. That’s why we offer concierge services to help you adopt our products smoothly. Qualified clients receive complementary services, including:

  • Tailored implementation and onboarding plan together with tailored materials and resources (text/image/video)
  • Additional consulting sessions, ongoing training, help with custom integrations, and more
  • Product usage & optimization reviews
  • Usage reports and best practice recommendations
  • New feature releases (email)

Are there any additional taxes?

It depends on your company's country of origin. All the prices are displayed without taxes, and if we are legally required to collect VAT from your country, then that tax will be added on top of the final price, which you will see at checkout before making a payment.

How does canceling work?

You can cancel subscription at any time. Once you cancel, you can use the paid features until the end of you billing cycle, after which you'll be automatically downgraded to the FREE plan. We don't offer refunds.

How to get Pumble + Clockify + Plaky together?

You can get all three CAKE.com tools upgraded for a special price and save 53% on paid subscriptions. To buy the CAKE.com Bundle (which includes ENTERPRISE version of Pumble, Clockify, and Plaky), go the upgrade page and choose the CAKE.com Bundle plan.

More questions? Visit Pumble’s Help Center

Plans & Pricing

Make your business flow easier for the best price.

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See what users have to say

More reviews
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Available support 24 hours a day, every day of the week, including holidays.

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FREE Unlimited users and message history, free forever.

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47% fewer emails and 30% increased productivity.

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4.7 rating | 95% customer satisfaction

★★★★★
“Pumble has a free chat history feature included from the start”

“One of the main reasons we switched to Pumble from Slack was the fact that Slack was too expensive for us and the free version of it didn’t keep the history of messages.

Pumble has a free chat history feature included from the start which is very important for us. Another feature that we like a lot is the channels. It’s pretty much the same as in Slack (and that was the reason we switched to Slack from Skype, that had the history, but we didn’t really like the group’s part. The messages and channels structure feels a lot more natural in Slack/Pumble than in Skype.)
The Slack plan that we had didn’t have the feature of keeping the history of our chats, which might be not critical for some departments (such as marketing), but for projects’ discussion, it’s important to see what has been discussed previously to have paper track.”

Zee G.

Digital Operations Manager | Information Technology and Services, 11-50 employees

Chat from anywhere

Communicate with your team no matter what device you use.

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Unlimited users • Unlimited chat history

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