Compare plans

Free

Pro

Server

Communication
Private and public channels

Private and public channels

Everyone can join and send messages in public channels. Only invited users can send messages in a private channel.

Direct messages

Direct messages

Share business information, send files and images, or share links to others, one-on-one.

Threads

Threads

Spin off side conversations into threads to keep the channel distraction-free.

Mentions, reactions, pins

Mentions, reactions, pins

Mention others to notify them, react to messages with emojis, and pin important messages so everyone can access them later.

Message history

Message history

Access all your messages that have ever been sent to get context for past decisions or get new team members up to speed faster.

Unlimited Unlimited Unlimited
Collaboration
Share files and links

Share files and links

Share images, videos, documents or links with your teammates and search for them later via File browser.

Message formatting

Message formatting

Highlight important information within conversation or markup your code blocks.

File storage

File storage

Share images, documents, and other files, and access them later in Pumble.

10GB total 10GB per team member Unlimited
Customizable sidebar

Customizable sidebars

Organize channels and conversations into custom, collapsible sections in your sidebar.

Admin
User groups

User groups

Mention user group to notify everybody in the group.

Guest access Coming soon

Guest access

Work with people outside your company and give them access only to the specific channels.

Manage user accounts

Manage user accounts

Assign roles to members and control what they can do in Pumble.

Security
Data encryption

Data encryption

Pumble encrypts all data at rest and in transit.

Support
Phone, chat, and email support

Phone, chat, and email support

Contact Pumble’s customer support and get answer within 24 hours.

Priority customer support

Priority customer support

Get a guaranteed answer from customer support within a few hours.

Get started Upgrade Learn more

Frequently asked questions

Is Pumble really free?

Yes! You can have an unlimited number of users and access your entire chat history. If you need more, you can upgrade to the PRO plan, or host Pumble on your own servers.

Do you offer any discounts?

If you pay annually, you get 2 months for free. Our FREE plan doesn't have any limitations and is perfectly suited for startups and non-profit organizations.

What types of payment are supported?

You can use your credit card to pay for the PRO plan. If you sign up for an Annual subscription and plan to spend at least $2,000 USD, we can invoice you annually.

Can I try out the paid features?

Sure! You can try out the PRO plan for free, no credit card required, no strings attached. Request a free trial by contacting us from the email address you used to sign up and we’ll take care of the rest.

How does billing work when I add a new user?

When you add a new member, we’ll make a one-time, prorated charge to your credit card to cover your new team member’s account for the remainder of the current billing period.

How does canceling work?

You can cancel subscription at any time. Once you cancel, you can use the paid features until the end of you billing cycle, after which you’ll be automatically downgraded to the FREE plan. We don't offer refunds.

More questions? Visit Pumble’s Help Center

Plan

Pro

Manage users more efficiently and collaborate at scale

Guest access (coming soon)

Communicate with people from other companies

Reduce back-and-forth, one-off emails by securely bringing independent contractors, freelancers, clients, or vendors into Pumble with guest accounts by giving them limited access to your workspace.


Customizable sidebar

Organize your sidebar into sections

Create a section in your sidebar, and drag-and-drop your channels and messages to keep everything nice and organized.


User groups

Notify and add multiple users to channels

Create user groups and add relevant team members so you can notify everyone at once by mentioning the group. Also, you can set default channels for group members and add multiple users to channels via groups.


Priority customer support

Get answers within a few hours, guaranteed

Contact our 24/7 customer support via email, phone, or chat. Paid customers get a priority support and a guaranteed first-time response within four hours after contacting the support.


10gb storage per user

Share more files with your team

Increase your storage limit from 10GB in total - to 10GB per user so each user can share and store more files without having to worry about hitting the storage limit.

Plan

Server

Keep everything private on your own servers

Unlimited storage and workspace

Collaborate without any limits

Have multiple workspaces, one for each departmant in your company, and keep everything separate (members, files, and channels). Also, share as much files as you want, without ever having to think about storage limit.

Complete privacy and security

Keep data on your own premises

Keep Pumble and all the data your team shares on your own private server for maximum privacy and security. Learn more