If your team has been struggling with achieving effective collaboration, now’s the time to change that by harnessing Pumble’s true power — its collaboration features.
Using Pumble as a simple team communication tool means you’re leaving a lot on the cutting room floor. Although its dynamic communication features are impressive, using Pumble as a collaboration engine can help you unlock a new level of teamwork.
Here are 10 Pumble collaboration features that will help you do just that.

Hack #1: Break down team silos with public channels
True collaboration is only possible when everyone is properly informed. To ensure that, you need to make information accessible.
Trapping information in DMs, private channels, or even emails creates an obstacle to collaboration. Instead, you need to create transparency — and Pumble’s default public channels are just the way to do it.
By making all channels public by default, you’re giving everyone access to information and practicing transparent communication. This gives your team a chance to:
- Keep track of what they’re working on,
- Align on what their goals are,
- Easily spot overlaps,
- Share files and updates with all relevant people at the same time, and
- Share insights and solve problems faster.

When everyone knows what everyone else is working on:
- There’s no misalignment,
- Collaboration flows more smoothly, and
- Teamwork is practically effortless.
If you think the public-by-default feature will lead to you being a part of too many channels, thus crowding your digital workspace, don’t worry. You can organize your Pumble channels for easier access and scanning.
So, channels that you use more often can be at the very top of your workspace, while those that aren’t vital for your daily tasks can stay at the bottom.

Similarly, you might think public channels will lead to too many members in channels, which could make decision making more difficult. Well, Pumble has a solution for that as well — polls.
You can start polls directly from the message box in a channel, allowing you to easily make quick group decisions.
Communicate openly, stay aligned
Hack #2: Keep discussions organized with threads
Now, public-by-default channels will help you keep everyone informed, but using threads will give everyone a chance to:
- Give their contribution to a topic,
- Keep track of all information shared, and
- Stay in the loop regarding all decisions made.
What’s more, they’ll also power your asynchronous collaboration.
Sending messages directly in the channel is fine if you’re sharing infrequent updates. However, that’s not the case in a fast-moving channel where decisions are made quickly and important feedback is shared on a daily or even hourly basis.
If everyone were to reply directly to the channel, they’d also quickly lose track of the conversation — new messages would drown the channel, making older (and potentially vital) ones disappear.
Using threads allows you to keep all replies, feedback, decisions, and even files neatly attached to the original topic.
That way, you can easily keep track of who contributed what and which decisions were made, further fostering teamwork.

Moreover, Pumble also provides another layer of visibility by allowing you to send a reply both in the thread and in the channel.
So, for example, if you make an important decision during your threaded discussion, you can also share it to the channel to ensure everyone sees it without having to read through the entire thread to find it.

Organize communication in Pumble
Hack #3: Turn your history into a shared knowledge base with the search function
One of the best effective collaboration strategies is to quickly onboard new team members. If new hires can hit the ground running, you won’t have to pause your collaborative efforts in order to bring them up to speed.
However, if your vital information (like guidelines and protocols) is scattered all over the place — in email threads, saved files, etc. — your new employees will need weeks or months before they can start contributing.
Pumble offers all its users unlimited message history, which allows you to create your own digital HQ. You can use it to always access all files and messages shared — no matter when they were shared. So, new members have unlimited access to information from their very first day.
This means they can access conversations, read through past discussions and decisions, and find documents, thus getting vital context you simply can’t include in their onboarding documentation (no matter how thorough it may be).
With Pumble’s powerful search feature, all your team’s information and shared knowledge is streamlined and accessible. This allows your new hires to become productive contributors right from the get-go.

Crea tu sede digital en Pumble
Hack #4: Collaborate in real time with integrated video calls and screen sharing
To achieve effective team dynamic, you need to allow your team members to collaborate in real time.
Real-time communication is one of the essential elements of collaboration, allowing teams to:
- Exchange ideas and opinions,
- Share knowledge,
- Get instant feedback,
- Reduce the chances for miscommunication, and
- Make decisions in real time.
Real-time communication is especially vital for cross-functional teams, as it allows team members who don’t possess the same skills and expertise to share knowledge and collaborate instantly.
Arguably, one of the biggest benefits of real-time communication is that it saves time.
However, that benefit can easily completely disappear if you need to switch apps in order to engage in real-time communication. That can break your workflow, which can lead to avoidance.
Avoiding real-time communication will eventually lead to a breakdown in communication and poor team performance — and nobody wants that, right?
That’s why Pumble has integrated voice and video calls that allow you to connect with anyone with one click of a button.

Being able to start high-quality voice or video calls and use other Pumble features such as screen sharing can make your collaboration more effective.
Plus, you’ll be able to spend your time efficiently — no need to waste any on logging into a different app just to jump on a quick call.
Puedes:
- Start your calls from DMs and channels or
- Create a group meeting outside of a channel by creating a meeting link.
And, for some extra convenience, you can also schedule a meeting through Google Calendar.
Organiza reuniones efectivas en Pumble
Hack #5: Bring in partners by giving them guest access
Collaboration is rarely limited to just company members. More often than not, you have to collaborate with external partners — contractors, freelancers, or, of course, clients.
This is a somewhat different type of collaboration than the one among organization members, but its effectiveness is equally important.
However, that collaboration can quickly crumble if you resort to maintaining it through emails or phone calls. Email chains can get messy and searching for information through them is often impossible — especially if collaboration spans a couple of months or years.
With Pumble, you can easily streamline your client and third-party collaboration by giving your external partners guest access to your Pumble workspace. You can invite them to specific channels or create a channel just for them.

That way, you’ll centralize communication and keep it in one secure place.
For long-time collaborators, inviting them into your Pumble workspace and giving them access to multiple channels that contain information relevant to them is a great way to give your collaboration a boost.
However, for short-term collaborations, single-channel access will be more than enough to get rid of those slow email exchanges and enjoy the benefits of streamlined collaboration.
Explore guest access in Pumble
Hack #6: Notify whole teams instantly with user groups
Assigning roles, dividing tasks, and ensuring everyone is in the loop is a prerequisite for effective collaboration. However, that can be difficult to achieve in big teams.
Even just communicating relevant information to everyone who should be in the know can be a huge task.
However, with Pumble’s user groups, your task might become more manageable.
Let’s say you have important information to share with all marketing teams in your company. There are 3 teams with around 10 members each. You type out the message in one of the general channels that includes all the marketing employees. Job done, right?
Well, not really, because you also have to mention each of the 30 or so members of every marketing team, otherwise, they might miss the message since it’s being sent into a general channel.
Or do you?
Pumble allows you to group people with similar roles or responsibilities from different types of teams and mention those groups in channels to notify all members at once.
So, in our example above, you’d be able to just mention the marketing user group and all members of it would get a notification that calls their attention to your message.

Improve collaboration with user groups
Hack #7: Keep key info visible with pinned messages
If you’ve implemented our previous hacks, you probably have public channels full of well-organized threaded discussions that house your most important communications. So, everything is easily accessible and neat.
Although that’s an amazing foundation for productive teamwork, there’s still a chance important information like links, project goals, or files will get buried in the chat.
That’s why you should use Pumble’s pinned messages feature. When you pin a message, you’re saving it for every member of that conversation or channel.
This makes it easy for everyone to revisit important files, documents, and comments.

If you want to further optimize your Pumble workspace, you could also use the Save Message feature, which stores messages, documents, or files only for you. With this feature, you could store the most vital info for your work or even create a to-do list from your saved items.
Hack #8: Automate onboarding with default channels
We already mentioned that Pumble can help you with onboarding new employees. However, our previous hack was just the tip of the iceberg — Pumble can do so much more to help you welcome new hires into the workspace.
For example, did you know that you can set default channels that every new member of your workspace will automatically get added to when they join?
Manually adding every new hire to essential channels is repetitive and boring. Not to mention, doing it by hand means there’s always a chance a human error might occur, leading to some employees never having access to vital information.
Pumble lets you set up default public channels so every new team member is automatically in the right place from day one.
Make onboarding easier with Pumble
Hack #9: Create instant context with links to messages
Another great way to provide more context in your communication is to reference previous discussions or decisions. This helps you provide clarity to the person you’re speaking to.
But, just because you know how past decisions or discussions tie into your current communication, doesn’t mean everyone does. And you can’t really expect the person you’re talking to to scroll through chats until they find the information you’re referencing.
Thanks to Pumble, you don’t have to.
Instead, you can just copy a direct link to any message you’re referring to and paste it into your message. When your colleague clicks on the link, they’ll be redirected to the DM or channel the linked message is from, and the message itself will be highlighted.
If you’re sending a long message and are worried additional links will make the message too difficult to scroll through and read, you can always turn off link previews in your Pumble settings. That way, every link will appear as just that — a simple link, with no massive preview.
Hack #10: Add clarity asynchronously with voice and video messages
If you’ve ever taken a look at your collaboration metrics, you’ve probably seen that clear communication has a massive impact on the effectiveness of team collaboration.
While written communication can be clear, it often lacks tone and nuance. Plus, sticking exclusively to written communication can become a barrier for cross-cultural teams, especially in remote environments.
That’s where Pumble’s voice and video messages can lend a hand.
For example, voice messages let you add context to your written messages or explain something in greater detail, while still maintaining the asynchronous nature of your communication.

Similarly, video messages can be a great tool for sharing practical knowledge or information by using visual communication.
You can even use video messages to avoid scheduling unnecessary meetings. After all, if you’re just giving your team a tutorial on something, there’s no need for all of you to sit on a video conference call for 30 minutes, most of which will be spent on tedious questions like, “How’s it going?” and “Can you see my screen?”.
Instead, record your tutorial and send it as a video message in your team’s channel. If your team members have any questions, they can always ask them in threads. That way, you’ll kill two birds with one stone and keep a permanent record of the conversation for everyone (including people who wouldn’t have been able to attend your meeting).

Clarify with voice & video messages
Harness the power of Pumble and give your collaboration a boost
Con Pumble, las posibilidades de colaboración son infinitas. Desde una integración perfecta con flujos de trabajo existentes hasta funciones innovadoras, Pumble permite a los equipos trabajar de forma más inteligente, no más arduamente.
By embracing these Pumble productivity tips, you’re not just optimizing your communication, you’re laying the groundwork for enhanced productivity and creativity within your team.
Give your collaboration and communication a boost — try Pumble today.
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