Deactivate or Reactivate Your Pumble Account
If you’re ready to leave a workspace for good, you can easily have your account deactivated at any time.
What to anticipate #
- If you’re a member of multiple workspaces, your workspace owner/admin will need to deactivate all those accounts separately.
- Your messages and files won’t be deleted. If your workspace owner and workspace admins allow that, you could delete all messages and files you added before the admin/owner deactivates your account.
- If you’re the Organization owner, you’ll first need to transfer the ownership first, and then the new owner will be able to deactivate your account.
Users can also be deactivated directly within the CAKE.com organization. Once deactivated, users can only be deleted from there. For detailed instructions, check out this article.
How to deactivate your account #
To deactivate your account:
- Click on your profile picture in the top right corner
- Click on Manage CAKE.com account
- Select the Close account tab in the left sidebar
- Click on Leave organization next to the last organization you are part of
- Confirm the action
Before deactivating your account, you must leave all organizations you are part of.
Reactivate your Pumble account #
To reactivate your Pumble account, please reach out to your workspace owner or admin.
Frequently asked questions #
Will my messages and files be deleted? #
No, they stay in the Workspace. If your Owner and Admins allow it, you can delete the messages and files you added yourself before your account is deactivated.
How do I get my account back? #
Contact your Workspace Owner or Admin. Reactivation isn’t something you can do yourself.