CUSTOMER SUPPORT

Productive customer support in Pumble

Provide your team with the right collaboration tool and ensure high-quality customer service from the same team collaboration and communication app.

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Why use Pumble for customer support?

Manage customer questions & feedback

With Pumble you can easily collaborate with your company's domain experts and share customer feedback directly with those who need it.

Resolve customer issues

No more waiting for email replies related to your support tickets. Find the coworker you need and get responses via Pumble.

Stay in the loop

Pumble makes it easy to collaborate with your product team and receive updates about roadmap and feature changes, as soon as they occur.

Recieve updates about roadmap and features

Improve customer relationships

Make your clients feel valued by bringing them on to your workspace as guest users. Take a voice or video call with your clients to discuss urgent matters.

Why use Pumble for customer support?

Real-time communication

While on a voice or a video call, share your screen to assure maximum comprehension and efficient collaboration.

Multichannel support

Easily communicate with your team and clients. Set up channels, invite your team, and grant guest access to clients.

Multiple integrations

Include third-party apps in your workspace, and let your team work more productive and secure.

Centralized communication

Bring all your communication in one place - whether it be communication with your teammates or customers.

Scalability

Keep all your work and the team in one channel. This way, you will always have a place where your team is.

Trusted By Worldwide Companies

Read customer stories

How Klever Cargo Uses Pumble to Streamline Communication

Customer stories

How Pumble Improves Mustard’s Internal Communication

Customer stories

How Pumble Helped Vladimir Milic Improve Team Communication

Customer stories

Related Features

Video conferencing

Give team a way to collaborate, and brainstorm in real time — without interrupting workflows.

External guests

Collaborate with partners and invite them to a Pumble meeting even if they don't have a Pumble account.

Meet from Calendar

Create, manage, and share Pumble meet and calendar details right from the Google Calendar.

Integrate your favorite tools

Connect Apps to automate your everyday sales workflow.

Integrate apps with Pumble

Chat from anywhere

Communicate with your team no matter what device you use.

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Also available on: Mac Windows Linux Android iOS Web

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your team

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• Unlimited chat history
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Why use Pumble for customer support?

Manage customer questions & feedback

Resolve customer issues

Stay in the loop

Improve customer relationships

Why use Pumble for customer support?

Real-time communication

Multichannel support

Multiple integrations

Centralized communication

Scalability

Trusted By Worldwide Companies

How Klever Cargo Uses Pumble to Streamline Communication

How Pumble Improves Mustard’s Internal Communication

How Pumble Helped Vladimir Milic Improve Team Communication

Related Features

Video conferencing

External guests

Meet from Calendar

Integrate your favorite tools

Chat from anywhere

Start chatting with your team

Start chatting with
your team