Administration

Channel manager

3 min read
Milos Milosavljevic
COMING SOON
Who can use this feature?
Owner, Admin
Available on Business and Enterprise plans

Channel Managers let you delegate administrative tasks, like managing settings and memberships, to trusted team members. This reduces operational overhead for Owners and Admins and helps keep channels organized and focused.

How to add managers #

Info

You can only add or remove Channel Managers via the web/desktop app. Mobile apps currently allow you to view the list of managers only.

You can add managers to any channel in Pumble. Here’s how:

  1. Click on Channel details on the right
  2. Click on About
  3. Click Edit under Managed by
  4. Click Add managers 
  5. Type the user name
  6. Click Add to complete the action

Or

  1. Click on Members
  2. Hover over a member
  3. Click on the three dots next to the member
  4. Click Make manager
  5. Confirm the action

Users who are added as managers must be members of the channel.

Info

When a channel is created, the creator is automatically assigned as the Channel Manager.

Permissions for managers #

In the table below, you can see the difference in permissions for regular users and managers:

PermissionChannel managerRegular channel member
Remove someone from a channel ✔️✖️
Set channel description✔️✖️
Convert channel from public to private✔️✖️
Delete other user’s messages (if globally allowed)✔️✖️
Adjust posting permissions✔️✖️
Block channel members from posting✔️✖️
Rename channel✔️✖️

Remove managers #

If you want to remove some user’s manager permissions, you can do it by following these steps:

  1. Click on Channel details on the right
  2. Click on About
  3. Click Edit under Moderated by
  4. Hover over a manager
  5. Click X on the right side
  6. Click Remove to complete the action

Or

  1. Click on Members
  2. Hover over a member
  3. Click on the three dots next to the member
  4. Click Remove from managers
  5. Confirm the action

Block users and user groups from posting #

Managers can block certain users or user groups from posting in channels. Here’s how:

  1. Hover over a message
  2. Right-click on a message
  3. Click on Block from posting
  4. Click Block to confirm the action

You can also block specific users/channel members from posting directly from the Posting permissions section. Here’s how:

  1. Click on Channel details
  2. Click on Posting permission
  3. Click on Edit
    Edit posting permissions
  4. Tick the box in Block specific users from posting
  5. Select the user/channel you want to block
  6. Click Save to complete the action
    block people from posting permissions
  1. Long-tap on a message from a user
  2. Tap on Block from posting
  3. Confirm the action
  1. Long-tap on a message from a user
  2. Tap on Block from posting
  3. Confirm the action

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