Using Pumble

Channel Basics


In Pumble, your team collaborates in channels. A channel represents a single place for a team of users to communicate with each other and share files.

On Business and Enterprise plans you can adjust workspace settings and choose who can create, archive, remove members and manage posting permissions in channels.

Take a look at a short video, or read the instructions below to learn how to use channels.

User interface displayed in this video may not correspond to the latest version of the app

All about channels #

  • Channels can be organized by team, project, or any category you find important
  • Team members can join and leave channels at any time
  • Threads help you organize your conversations

Creating channels #

There is no limit to how many channels you can have and you can organize them around anything relevant.

Channels can be either public or private.

# Public channels

All team members can join and everything that’s posted in them can be searched by anyone

đź”’ Private channels #

They require an invitation to join the channel and used for conversations that shouldn’t be available to all team members.

Only the participants engaged in a private conversation have permission to access its contents. Not even the workspace owner can access a private conversation if not included as a participant.

Joining channels #

To join a channel:

  1. Click on the channel browser located at the top left corner of your sidebar menu
  2. Browse for the channel or type the channel name in the search bar
  3. Click on the [channel_name] for a preview
  4. Click on Join Channel
  1. Tap on Search icon in the bottom right corner
  2. Select Browse channels
  3. Browse for the channel or type the channel name in the search bar
  4. Tap on the [channel_name] for a preview
  5. Tap on Join channel to complete the action
  1. Tap on Jump to on the top of the screen
  2. Tap on the + icon next to Channels
  3. Browse for the channel or type the channel name in the search bar
  4. Tap on the [channel_name] for a preview
  5. Tap on Join channel to complete the action

Read this text to learn more about joining and leaving channels.

Using channels #

To better organize your discussions, here are some suggestions:

  • Channels should follow pre-established naming guidelines (#design, #QA, #support, etc.)
  • Each channel should have a clear description
  • Use message threads to keep conversations in channels from being messy and all over the place

Default channels #

By default, each Pumble workspace gets a #general and #random channel. All members who join your workspace have access to these channels automatically.

#general channel is the only channel in Pumble that is not possible to leave. We recommend using this channel to share only important messages that everyone needs to see.

On the other hand, #random channel is (as the name implies) for random stuff generally not related to work and any user can leave it at any moment if they would like.

Channel options #

Next to the channel name in the channel header on the desktop and web apps, there is a dropdown menu that, when clicked, displays the following channel options:

  • View details
  • Notification preferences
  • Mute channel
  • Copy (name or link)
  • Leave channel

Channel details #

When you click on the information icon in the top-right corner of the channel on desktop and web apps, the following details are displayed:

  • About (Channel description, Created by and when, Channel ID)
  • Members of the channel
  • Files shared in the channel
  • Pinned posts
  • Posting permissions

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