Import Data from Slack to Pumble

If you’re looking to try Pumble as an alternative to Slack but don’t want to start from scratch, importing your Slack messages and other information from Slack can make the transition much smoother. With Pumble, you can easily import public and private channels, messages from those channels, DMs, and users from Slack.

• Public channels
• Private channels
• Messages 
• Direct Messages 
• Users

Only the Workspace Owner can perform the import action on Pumble.

The maximum number of messages that can be imported from Slack is 250,000. The maximum number of users that can be imported is 2,000.

Prepare for import #

To get started, you will need to create a new workspace on Pumble or log in to an existing workspace if you already have one.

Export from Slack #

Once you have your Pumble workspace set up, you can proceed to export your Slack channels, messages from channels, and users. We’ll guide you through the steps to download the export file.

To export information from Slack, make sure that you are the Owner or Admin of your Slack workspace.

The import limit from Slack to Pumble is 300MB per zip file. Ensure that the zip file is under 300MB for a successful import to Pumble.

Here’s how you can export files from Slack:

1. Click on the name of your workspace in the top left corner
2. Hover over Tools & settings
3. Click on Workspace settings
   
4. Click on Import/Export Data
   
5. Click on Export
6. Choose the date range for export (e.g., last 24 hours, last 7 days, custom range)
7. Click on Start Export
   

Depending on the size of your export, it might take some time to complete. You’ll receive an email with the link to the export page when it’s ready.

Please note that Slack teams on Free or Standard plans can export the message history of public channels. Additionally, Slack deletes workspace content older than one year on Free workspaces. Private channels message history export is available on Business and Enterprise plans. However, if you want to export Direct messages, please contact Slack. Additionally, your avatars and integrations on the Slack workspace will not be exported.

Download the export file #

Once your Slack export file is ready, you will receive an email. Open the email and click on Visit your workspace’s export page, and then download the file from the export page. Please do not edit the file before importing it to Pumble, as this will cause the import process to fail.

Please note that the Safari browser converts the exported zip file from Slack to a folder, making it incompatible with Pumble’s import feature. To overcome this, you can temporarily switch your default browser to an alternative one before exporting from Slack.

Import to Pumble #

Now that you have the export file, import it to Pumble. Make sure that you are the Owner of your workspace on Pumble, as only the workspace Owner can import content from Slack.

Here’s how to do the import:

1. Click on the three dots next to your workspace name
2. Hover over Workspace settings
3. Click on General settings
   
4. Click on the Import & export section
5. Click Import under Slack
   
6. Choose the zip file you downloaded
7. Confirm the file and click Start import

Depending on the amount of information in your import, it might take some time to complete. You’ll receive an email when your workspace is fully ready.

Important notes for Pumble import #

Before you import data from Slack to Pumble, please read the following notes:

• Slack has a 90-day history (Free plan), so data older than 90 days becomes hidden and is not available for export.
• The files shared on Slack will not be imported to Pumble, but the links shared in messages on Slack will be preserved and imported.
• If a member already exists, their Slack messages will be merged to their existing Pumble account.
• Imported members will not receive an email invitation to the workspace. Instead, they need to accept the workspace invitation when logging in to Pumble.

Import history #

You can view all imports to Pumble in the Import history section. Every import will have the following information:

• Import status
• Date when the import started
• Date when the import ended
• Import source
• File name

To view the Import history, follow these steps:

1. Click on the three dots next to your workspace name
2. Hover over Workspace settings
3. Click on General settings
4. Click on the Import & export section

Once you open the Import & export section, you will see the Import history.