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Using Pumble

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Make Calls

Tamara Radijevac

With Pumble, you can make calls and connect with anyone in your workspace. To learn how to make audio and video calls in Pumble, check out the instructions below.

Start a one-on-one call #

  • Navigate to your DMs
  • Choose a member
  • Click on their profile
  • Click CALL

or

  • Click the information button at the top right corner
  • Click the Call button next to the member’s avatar

or

  • Click on camera at the top right corner to start a video call
  • Click on phone receiver at the top right corner to start an audio call

The call will start immediately.

or

  • Click on camera at the top left corner
  • Type/Select from the dropdown menu the team member you want to invite to the call
  • Click Start meeting
  • Click Join now

You can also start a one-on-one call in the group chat or channel you’re a member of, by clicking on the members avatar and click CALL.

Start a call from channel/chat #

  • Navigate to channel/chat
  • Click on camera at the top right corner to start a video call
  • Click on phone receiver at the top right corner to start an audio call
  • Team members included in the chat receive a message and a ringing alert that lets them know that the call started
  • They can join the call by clicking Join

Start a group call outside of channel/chat #

  • Click on camera at the top left corner
  • Type/Select from the dropdown menu the team members you want to invite to the call
  • Click Start meeting
  • Click Join now

or create and share a Meeting link

  • Click to open the meeting link that is shared with you
  • Click Join now

Pumble supports external access to calls. Individuals without a Pumble account can join calls only if a link to a call is shared with them.

If you don’t have Pumble account:

  1. Click to open the meeting link that is shared with you
  2. Enter your name
  3. Click Ask to join

All participants in the call will receive a small window notification stating that someone wants to join. The notification includes the name that was entered. To Deny/Allow external access to the call, just click on Deny or Access button.

Create Pumble meetings in Google calendar #

  • Log in to your Pumble Workspace
  • Initiate a new event in your Google calendar and fill in the event details
  • Choose Pumble from the video conferencing options
  • Click Save to complete the action

Manage a call #

Once you initiate the call, you can manage it in various ways, using different call features and tools.

Start a one-on-one call #

  • Choose a teammate and open a DM, either from the home screen, or DMs tab
  • Tap phone receiver at the top right corner

or

  • Tap on their profile photo
  • Tap CALL

or

  • Tap on phone receiver at the top right corner to start an audio call
  • Tap on camera at the top right corner to start a video call

The call will start immediately.

Start a call from channel/chat #

  • Navigate to channel/chat
  • Tap on phone receiver at the top right corner to start a call
  • Tap on camera at the top right corner to start a video call
  • Team members included in the channel/chat receive a message that lets them know that the call started
  • They can join the call by tapping on Join

or create and share a Meeting link

  • Tap on the meeting link that is shared with you to join the call

Pumble supports external access to calls. Individuals without a Pumble account can join calls via mobile browsers only if a link to a call is shared with them.

If you don’t have Pumble account:

  1. Tap to open the meeting link that is shared with you
  2. Select the browser
  3. Enter your name
  4. Tap Ask to join

All participants in the call will receive a small window notification stating that someone wants to join. The notification includes the name that was entered. To Deny/Allow external access to the call, just tap on Deny or Access button.

Manage a call #

Once you initiate the call, you can manage it in various ways:

  • Turn microphone and camera (for video calls camera is turned on by default) on
  • Add team members that are not members of the channel
  • Press and hold on avatars of call participants and open the list of all members who joined
  • Create and share meeting links

Start a one-on-one call #

  • Choose a teammate and open a DM, either from the home screen, or DMs tab
  • Tap phone receiver at the top right corner

or

  • Tap on their profile photo
  • Tap Pumble Call

or

  • Tap on phone receiver at the top right corner to start an audio call
  • Tap on camera at the top right corner to start a video call

The call will start immediately.

Start a call from channel/chat #

  • Navigate to channel/chat
  • Tap on phone receiver at the top right corner to start a call
  • Tap on camera at the top right corner to start a video call
  • Team members included in the channel/chat receive a message that lets them know that the call started
  • They can join the call by tapping on Join
  • Click on the meeting link that is shared with you to join the call

Manage a call #

Once you initiate the call, you can manage it in various ways:

  • Turn microphone and camera (for video calls camera is turned on by default) on
  • Add team members that are not members of the channel
  • Tap on Group call to see all the call participants

One-on-one video calls are free and available to all users. However, Group calls from Channel or Chat are available with paid subscription plans only.

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