Jelena Fisic - Communication researcher and author at Pumble

Jelena Fisic is a communication researcher and author, as well as a content editor, dedicated to helping her readers understand the mysteries of business communication.

After working as a translator, Jelena decided to take a break from other people’s words and start writing her own. Her love for research and the written word led her to content writing — a perfect calling for her. After finishing a few courses on business writing, she decided to give content writing a try.

As far as her formal education is concerned, she finished her BA in English Language and Literature and MA in English Literature. In her master’s thesis, she has shown us the connection between nihilism and postmodern literature. There, she managed to join her two loves — Literature and Philosophy.

Her fondness for Philosophy goes well with her curious nature, which makes her a great researcher. This comes in handy when she’s writing articles on communication, and different types of it — with various prefixes (mis-, over-, under-… ) or adjectives (cross-cultural, nonverbal, respectful, organizational, formal…). Aside from that, she loves to write about remote work, work-life boundaries, DEI, employee recognition, and healthy company cultures.

Her affection for linguistics makes her a meticulous writer with a sharp eye for detail. Spelling mistakes in her articles are as rare as hen’s teeth.

When she’s not reading and broadening her knowledge about communication, collaboration, or the meaning of life (yes, it’s 42), she can be found hiking with her boyfriend and enjoying nature.

Cultural Intelligence: Working Confidently in Cross-Cultural Environments

Learn all about cultural intelligence, its importance, and the ways you can improve it.

Gaslighting at Work: Examples, Signs, and How to Deal With It

Learn all about gaslighting at work — what its signs are and how to deal with it.

Feedback vs Feedforward: Moving From Feedback to Feedforward

Learn all about feedforward, an alternative to the feedback you’re used to.

7 Most Common Unconscious Biases in the Workplace

Learn about the most common unconscious biases in the workplace and how to overcome them.

Self-Advocacy at Work: 7 Tips to Help You Become a Better Self-Advocate

Learn the ropes of self-advocacy in the workplace.

Cognitive Biases in the Workplace

Learn about the most common cognitive biases in the workplace.

How to Engage in Deep Listening in the Workplace

Learn everything you need to know about deep listening in the workplace.

Microaggressions in the Workplace: How to Address & Resolve Them

Learn about the different types of microaggressions in the workplace and how to address them, along with practical tips and examples.

Emotional Intelligence in the Workplace: Importance, Components, Examples, and Tips

Find out why emotional intelligence is important in the workplace, which components matter the most, and get tips on how to improve it.