In the web app, you’ll see Mentions in your left sidebar or Unread. And in the top left, you’ll see if the message is in the DMs or Threads.
To view a direct message:
- Click from Unreads or Mentions to view the message
- It’ll take you directly to the unread message
To indicate a new message in channel, channel name will be bolded.
Unread direct messages with the sender’s name will be at the top. In case you are mentioned, the name of the channel will be bolded.
- Click on the sender’s name to view the message
- It’ll take you directly to the message