Email Frauds Cost Businesses 3 Billion Dollars: Here’s How to Make Your Business Communication More Secure

Your sensitive business information is at risk.

That is, if you still use the less secure means of communication — emails, text messaging, or consumer-grade chat apps not meant for business communication.

So, what can you do about it?

How to Make Business Communication Secure-cover

Stop using risky methods of communication

The answer to making your business communication secure is simple — stop using risky methods of communication and start using secure software designed with business communication in mind.

Emails, texts, and instant messaging apps pose significant security risks for your business.

These platforms lack the security measures needed to protect your confidential information from:

  • Cyber attacks, 
  • Data breaches, and 
  • Unauthorized access.

Emails, in particular, are vulnerable to phishing attacks, malware, and third-party interceptions.

Phishing is a form of cybercrime that mostly happens in email communication. In fact, the Internet Crime Complaint Center, run by the FBI, reports that phishing attacks are the most common type of internet crime, with almost 300,000 reported incidents in 2023.

Business Email Compromise is very common and one of the most financially damaging phishing tactics. A BEC scam involves a scammer sending an email that appears to be from a legitimate business or personal email account and thus gaining access to business information or funds. 

For example, you get an email that appears to be from a colleague, with a link or attachment that, once clicked, installs malicious software on your computer or sends you to a webpage asking for your personal information.

BEC has resulted in almost $3 billion in losses in 2023.

Furthermore, specific businesses and industries are more susceptible to financial losses due to the nature of the sensitive information they deal with.

For instance, if you work in the financial sector, you’re at a greater risk of cyber attacks. Financial institutions represent one-fifth of all cyber attacks, with over 20,000 incidents resulting in approximately $12 billion in losses over the past two decades, according to the International Monetary Fund.

But, the good news is that there are steps you can take to protect your business. 

Switching to a business communication app that was specifically designed to protect vulnerable business information is your best bet at security.

Enter Pumble, a secure business communication tool designed to protect your data. Pumble is a great email alternative to keep your communication secure and efficient.

Email alternative
Pumble as email alternative

💡 Pumble Pro Tip

Instant messaging apps are also a risky choice for business communication. To find out why, check out our blog post:

Choose communication software with security certifications

When choosing a business communication app to switch to, the first item on your security checklist should be security certifications.

Security certifications are documents you can rely on that independently prove that a SaaS provider, such as a company that makes a team communication app, complies with the security rules and regulations of a certain industry.

At Pumble, we secure and protect the information of hundreds of thousands of teams worldwide. This is confirmed by independent and internationally recognized certifications.

Pumble has received the internationally recognized security certification for ISO 27001 — the most rigorous global security standard for information security.

Pumble is also certified with the annual audit certification for Service Organization Controls Trust Services Principles — SOC 2.

Pumble’s certifications
Pumble’s certifications

If you’re in the European Union, your personal data and privacy in Pumble are also protected by GDPR (General Data Protection Regulation).

Choose communication software with advanced security measures

These certifications provide a good starting point for establishing whether an app is safe to use. 

However, you can look at a few additional security measures to determine an app’s security.

For example, encryption is essential for a business communication app. When an app encrypts your data, it prevents unauthorized access to information and data breaches. 

Another important security measure is multi-factor authentication when logging in, or, even better, a single sign-on option. These features reduce the risk of unauthorized access to accounts.

With Pumble, you can rest assured that all of your data is protected. Pumble uses advanced security measures, such as:

  • Encryption — all of your data is encrypted at rest and in transit,
  • Multi-factor authentication — for more secure logins,
  • Single sign-on — eliminates the need for user passwords, and
  • An advanced cloud infrastructure — Pumble’s cloud provides maximum security.
Single sign-on options in Pumble
Single sign-on options in Pumble

Not to mention, Pumble is also continuously monitored by highly trained and motivated experts in the IT security field.

The security team conducts thorough testing to identify and address potential vulnerabilities in our systems. We deploy third-party penetration testing as well as tests by internal security engineers on a regular basis. This helps us get a real-world view of our product from multiple angles.

This means that you can safely share confidential data with full control of access permissions and be sure that with Pumble, your business communication remains protected from loss, leaks, and misuse.

But, do all businesses need this level of protection?

Yes.

All sectors and industries should have security as their top priority, but in some, this value is more obvious than in others:

  • Financial services — because you don’t want your client’s financial information to get leaked.
  • Healthcare — because you have a duty to protect your patient’s privacy.
  • Legal services — because your clients rely on confidentiality.

💡 Pumble Pro Tip

These industries have an obvious need for a secure and reliable method of communication. However, all businesses would benefit from using Pumble. To learn how Pumble fits with your business, check out the link below:

Trust Pumble for secure business communication

At Pumble, security isn’t just a checkbox item — it’s a fundamental aspect of our identity.

We adhere to strict security protocols and invest in the ongoing training and development of our personnel to ensure that Pumble remains a safe and secure environment for your business communication.

Experience the peace of mind that comes with secure communication and join thousands of organizations worldwide who trust us to protect their data — try out Pumble today!

And, if you’re looking for more ways to improve your productivity with secure business tools, check out the CAKE.com productivity bundle

Apart from Pumble, you also get Plaky — a project management app, and the industry leader time tracker Clockify.

MilicaVucicevic
Milica  Vucicevic

Milica Vucicevic is a communication author and researcher at Pumble, focused on team communication in remote work environments. Through her posts, you’ll learn more about professional communication, workplace culture, and tools and techniques for better team communication.

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