Dunja Jovanovic - Copywriting Manager at CAKE.com

Dunja is a copywriting manager who tackles topics related to professional communication and remote work. Her articles are rich with actionable tips, so our audience can thrive in real communication situations and level up their career by mastering collaboration skills.

Dunja has always loved linguistics and literature, and she has an Honours Bachelor’s degree from the Faculty of Philology, University of Belgrade, to prove it.

As she likes constantly expanding her knowledge, she completed several courses regarding professional communication, such as Introduction to Negotiation by Yale University.

Since understanding psychology is an important aspect of being a good communicator, she has completed a few psychology courses too, such as Wesleyan University’s Social Psychology.

What Is Crisis Communication: Strategies & Examples for Effective Planning

Crisis communication is the strategic approach to communicating with internal and external stakeholders during a crisis. Get tips and strategies.

Diagonal Communication: Definition, Pros & Cons, and Tips

Diagonal communication is interaction across all departments and levels — improving collaboration, speed, and alignment.

Interpersonal Communication: Definition, Skills & Examples

Interpersonal communication is the exchange of verbal and non-verbal information between two or more people. Learn how you can improve it.

The Effects of Positive and Negative Communication in the Workplace: A Complete Guide

Learn about positive and negative communication in the workplace and its impact. Get strategies to boost positive communication.

Slack vs WhatsApp: Which App Is Better for Work?

Compare Slack vs WhatsApp for work communication. Discover key differences, limitations, and find which tool can support your team’s productivity.

The Best Ways to Professionally Introduce Yourself: Tips & Examples

Learn how to make a great first impression with our practical tips and examples on how to professionally introduce yourself in any setting.

How to Overcome 15 Common Communication Challenges in the Workplace

Here’s how to overcome some of the most common communication challenges you might come across at work.

How to Deal With Difficult Coworkers: 6 Steps to a Healthier Workspace

Learn how to deal with difficult coworkers with the help of our tips and expert opinions.

Emotive Language in Business Communication: Definition, Examples, & More

Learn more about emotive language and loaded terms with famous examples of emotive communication.