Microsoft Teams vs Skype: What’s the difference?

Ana Erkic

Last updated on: September 19, 2022

Remote and hybrid work models call for effective conferencing solutions to maintain effective team collaboration and connection despite the physical distance. 

If you’re looking for the best conferencing platform for your remote or hybrid organization, you may have come across the Microsoft Teams vs Skype dilemma. 

The two apps share many similarities, but if you look closely, you can identify many distinct features too.    

To help you make the right choice between Microsoft Teams and Skype, we’ll compare the two platforms in the following categories:

  • Pricing
  • User interface
  • Max participant capacity
  • Meeting length
  • Communication
  • Audio and video call settings and reactions
  • Cloud storage
  • Integrations
  • Support 
  • Security

Let’s get started! 

Microsoft Teams vs Slack - cover

Microsoft Teams vs Skype overview

Skype pioneered remote video communication in 2003, long before remote work came to the forefront. 

People mostly used Skype to stay in touch with long-distance families and friends.   

The first major shift for Skype happened in 2011 when it got acquired by Microsoft. The acquisition resulted in several new and improved features alongside the launching of Skype for Business — a premium chat and video conferencing platform for businesses. 

However, in 2019, Microsoft announced the end of Skype for Business, as they started to focus more resources toward Microsoft Teams.

Microsoft Teams homepage
Microsoft Teams homepage

Microsoft Teams replaces Skype for Business in 2021, while Skype remains free as a Meet Now video service for smaller teams. 

This eventually led to the scenario where larger organizations gravitate more toward Microsoft Teams, while smaller teams that prefer simplicity may still remain loyal to Skype. 

Essentially, Microsoft Teams and Skype are two sides of the same coin, given that both platforms are part of the Microsoft suite of apps. 

Still, there are some stark differences in terms of features and performances of the two platforms that need to be considered when choosing between Microsoft Teams and Skype. 

Skype homepage
Skype homepage

If you want to figure out where you stand in this Microsoft Teams vs Skype debate, keep reading to find out how their distinct features fit your requirements. 

And, for those of you looking for a quick Microsoft Teams vs Skype comparison, here’s a brief look into the main features of the two apps.

Features Microsoft Teams Skype
Pricing $0 to $12.50
user/month
$0 
No premium plans 
User interfaceSophisticatedSimple 
Max participant capacity1,000100
Meeting length— 24 hours max
— 60 minutes in the free plan
— 24 hours for free 
Communication— screen sharing
— recording meetings (on paid plans)
— group and individual messages during a call
— live meeting transcription (on paid plans)
— breakout rooms
—  screen sharing
— recording meetings
— group and individual messages during a call 
— live meeting transcription 
Audio and video call settings and reactions — joining restrictions 
— hand raising
— emoji reactions
— joining restrictions
— hand raising
— emoji reactions 
Cloud storagestarting from 5GB per userstarting from 5GB per user
Integrations700+doesn’t support third-party integrations
Support 24/7 support (on paid plans)limited support 
Security advanced system securitystandard security

💡 Pumble Pro Tip

Want to know how Microsoft Teams compares to other popular conferencing platforms? 

Check out our other comparison posts on the blog:

Microsoft Teams vs Skype pricing 1:1

It’s tough to make a clear comparison between Microsoft Teams and Skype pricing-wise as the two apps follow two completely different models.

Skype is entirely free and it features core video functionality as a part of its Meet Now product. 

Microsoft Teams, on the other hand, features one free and several paid plans, all of which offer great conferencing functionality. 

Microsoft Teams pricing
Microsoft Teams pricing

In Skype, you can chat or have video calls with up to 100 people for up to 24 hours

Skype offers additional collaboration features such as: 

  • Screen sharing, 
  • Meeting recording, and 
  • Live meeting transcription. 

For calls to landlines and mobiles, Skype offers Skype credit, a Skype number, and a Skype To Go service as more affordable alternatives for international calls. 

Microsoft Teams features chat, meet, and collaboration functionality for up to 100 people for up to 60 minutes in the free plan. 

Free one-on-one meetings can last up to 30 hours in Teams and there’s also 5GB of free cloud storage per user. 

Paid plans in Microsoft Teams require an annual subscription and range from $4 to $12.50 per user per month. 

With paid plans in Microsoft Teams, you can upgrade your meeting length to 30 hours, whereas meeting participant limits go from 300 in Microsoft Business plans to 1,000 in Enterprise plans. 

Moreover, Microsoft Teams provides additional useful collaboration and productivity tools and features. 

Ultimately, both platforms feature great offers across different plans. 

Individual users and smaller teams on a tight budget can enjoy free core communication and collaboration functionality on Skype. 

Larger teams and organizations can find more value in Microsoft Teams’ feature-rich and affordable offer.

Pricing plansMicrosoft Teams Skype
Free plan Yes Yes
Free trialYesYes
Cheapest paid plan$4$0
Overall impression ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Microsoft Teams vs Skype user interface 0:1

Although Microsoft Teams and Skype feature similar interface design, we can still identify some significant differences in their approach.  

Skype is known for its simple and clean interface. 

In 2021, it underwent a major redesign that included additions such as new layouts, themes, and sections for new features, which made it more similar to its paid counterpart — Microsoft Teams. 

Both apps feature:

  • Grid view
  • Large gallery view
  • Together mode 
  • Pin and Spotlight view
  • Up to 1080p video quality
Together mode in Skype
Together mode in Skype

Microsoft Teams is notorious for its somewhat complex user interface. 

This is partly due to the fact that Teams features a great number of communication and productivity features organized in separate sections, which can be difficult for first-time Microsoft users to navigate through. 

User interface in Microsoft Teams
User interface in Microsoft Teams

On the other hand, Skype still managed to preserve some of its signature simple look and ease of use despite the changes in design. 

Users don’t need to download the app or sign up to join Skype meetings. They can simply click the unique link sent by the hosts, and use Skype in a browser. 

All things considered, Skype gets a slight advantage in this category due to overall user-friendliness.

InterfaceMicrosoft TeamsSkype
LayoutSophisticatedClean
Customization Advanced Standard
Overall impression ⭐⭐⭐​​⭐⭐⭐⭐​​⭐⭐

Microsoft Teams vs Skype max participant capacity 1:0

Free users can find great value in both Microsoft Teams and Skype when it comes to the maximum participant capacity these platforms allow. 

You can host audio and video meetings with up to 100 people in both Skype and Microsoft Teams’ free plan. 

Unfortunately, Skype doesn’t offer any upgrade to this limit as it doesn’t feature paid plans. 

Paid plans in Microsoft Teams let you upgrade to:

  • Up to 300 participants in the Standard plan,
  • From 500 to 1,000 participants in Enterprise plans, and 
  • Live streaming events with up to 100,000 participants in Enterprise plans. 

Although Skype offers great participant capacity, Microsoft Teams takes the cake in this round by allowing for an all-inclusive meeting landscape. 

Max participant capacityMicrosoft TeamsSkype
Max participants in the free plan100100
Max participants in paid plans1,000100
Live streamingYesNo
Overall impression⭐⭐⭐⭐⭐⭐⭐⭐⭐

Microsoft Teams vs Skype meeting length 0:1

Longer video meetings are a vital prerequisite ensuring a productive and uninterrupted meeting environment. 

For the most part, conferencing tools offer 24-hour video sessions in paid plans. 

However, free plans usually come with limitations to video meeting length.
Microsoft Teams is one of the platforms that limits your free group calls to 60 minutes.

Paid users can enjoy group video calls for up to 30 hours. 

One-on-one calls can be up to 30 hours long even in the free version in Microsoft Teams. 
Still, Skype has the upper hand in this round. 

By offering unlimited group video calls for up to 24 hours for free, Skype beats Microsoft Teams in this category.     

Meeting lengthMicrosoft TeamsSkype
Group meeting length in the free plan 60 minutes 24 hours
Group meeting length in paid plans30 hours No paid plans
Overall impression⭐⭐⭐⭐⭐⭐⭐⭐⭐

Microsoft Teams vs Skype communication 1:0 

Let’s see how Microsoft Teams and Skype compare in terms of key communication and collaboration features. 

Right off the bat, we can notice that Microsoft Teams — being more business-oriented — offers more productivity-enhancing features.

The free plan in Microsoft Teams allows you to:

  • Meet and chat using audio and video calls,
  • Chat and organize your conversations into channels and threads,
  • Share screens and files,
  • Collaborate on shared whiteboards, and 
  • Poll attendees during meetings.  

Upgrades to paid plans in Microsoft Teams allow businesses to create a fully streamlined collaboration experience with a comprehensive list of advanced features. 

Businesses on paid plans in Microsoft Teams have the ability to:

  • Record their meetings,
  • Use live meeting transcription and captions with 34 language options,
  • Split into up to 50 smaller groups — breakout rooms.
Breakout rooms in Microsoft Teams
Breakout rooms in Microsoft Teams

On the other hand, Skype offers some of this functionality for free. 

For example, it lets you: 

  • Chat publicly or privately during meetings, 
  • Share files and screens, 
  • Record your video calls and save the sessions for up to 30 days, and 
  • Create polls.
Meeting recording in Skype
Meeting recording in Skype

Plus, you can add live captions to video calls in Skype and have up to 10 languages translated simultaneously.

However, Skype doesn’t support two of the signature Teams’ features that enable in-meeting collaboration — breakout rooms and whiteboard. 

Although Skype offers great conferencing functionality for free, unfortunately it’s still evident that Microsoft continues to invest more effort and resources in developing new and improved features for its premium conferencing product — Teams. 

Until Skype starts adding more features, Microsoft Teams will reign supreme in the category of communication and collaboration features.  

CommunicationMicrosoft TeamsSkype
Video recording Yes, in paid plansYes
Screen sharingYes Yes
Share messages and filesPublic, group, or direct messages and filesPublic, group, or direct messages and files
Breakout roomsYes, in paid plansNo
Whiteboard YesNo
Overall impression ⭐⭐⭐⭐⭐⭐⭐⭐⭐

Microsoft Teams vs Skype settings and reactions 1:1

Organizations looking to enhance their meeting productivity and create an overall better meeting experience for all attendees will find several useful features in both Microsoft Teams and Skype.

Both Microsoft Teams and Skype let you optimize your meeting environment through features such as:

  • Audio and video settings and controls
  • Hand raising 
  • Emoji reactions 

In standard Skype calls, participants can change their audio and video settings before or during the meeting. They can mute their audio or join the meeting with their cameras turned off. 

Attendees can also raise their hands virtually any time they want to ask a question or add to the discussion without interrupting the ongoing conversation. 

Once the issue or a question is addressed, the participants can lower their hands.  

However, in meetings organized in moderated groups, hosts or admins can manage participants’ audio, video, and reaction settings. 

Hosts can enable or disable cameras for participants, mute their microphones, and manage hand raising to ensure optimum meeting productivity.  

Hand raising in Skype
Hand raising in Skype

Microsoft Teams lets hosts manage and control all audio and video settings and reactions in meetings. These features especially come in handy for webinars or larger meetings when hosts need additional options to optimize the effectiveness of the sessions. 

Hand raising is also managed by hosts and moderators in all Teams’ meetings. 

Quick emoji reactions in Microsoft Teams are available in different colors, whereas Skype lets you customize your animated reactions by adding emoticons you want to use to your reaction tab.

Emoji reactions in Microsoft Teams
Emoji reactions in Microsoft Teams

Overall, both apps allow you to design a productive and interactive meeting experience for your team.  

Settings and reactionsMicrosoft TeamsSkype
Audio and video call settingsAdvanced  Standard 
Hand raisingYesYes
Emoji reactions in different colorsYes No
Overall impression⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Microsoft Teams vs Skype cloud storage 1:1

Microsoft Teams and Skype tie in terms of cloud storage space they offer for meeting recordings. 

Although free, Skype is still part of the Microsoft family, which grants all Skype users 5GB of free OneDrive storage. 

Moreover, you can always purchase more OneDrive storage or sign up for Microsoft 365 and get the same amount of storage available to Microsoft Teams’ premium users. 

Essentially, both Microsoft Teams and Skype feature 5GB of free cloud storage, whereas upgrades go from 10GB to 1TB per user in standard business plans. 

Enterprise tier users can enjoy unlimited cloud storage in both apps. 

Cloud storage Microsoft TeamsSkype
Free cloud storage 5GB per user 5GB per user 
Cloud storage in paid plans10GB to 1TB per user10GB to 1TB per user
Cloud storage in Enterprise plans UnlimitedUnlimited
Overall impression⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Microsoft Teams vs Skype integrations 1:0

Third-party integrations are a critical component that helps remote and hybrid teams synchronize all collaboration into a single workspace. 

This round of our Microsoft Teams vs Skype debate once again shows the apps’ intended use and target demographic. 

As a business-oriented tool, Microsoft Teams is known for its all-encompassing list of over 700 integrations with leading apps. 

Businesses and organizations from any industry can add apps from different categories such as productivity, human resources, or project management, to help them design an all-in-one collaboration hub.

Microsoft Teams integrations
Microsoft Teams integrations

Skype, on the other hand, doesn’t support any third-party integrations — which inevitably places it in the realm of products for individual users looking for simple video functionality. 

The math is clear — Microsoft Teams is a definitive winner in this round, as it delivers an extensive third-party app directory empowering businesses to maximize their productivity

IntegrationsMicrosoft TeamsSkype
Number of integrations700+ integrations with leading apps No third-party integrations
Overall impression⭐⭐⭐⭐⭐⭐⭐

Microsoft Teams vs Skype support 1:0

Support is another one of the categories that show Teams’ dominance over Skype. 

Microsoft Teams users can rest assured that any of their issues or questions will get addressed.

The platform offers:

  • 24/7 phone and web support
  • An extensive knowledge base 
  • Video tutorials
  • Community forums
Microsoft Teams help and learning
Microsoft Teams help and learning

Skype also provides a solid list of free support options, including:

  • Help Center
  • Skype Community 
  • FAQ section
Skype help center
Skype help center

But, Skype users are unfortunately left to fend for themselves when solving specific issues.

Dedicated phone and web support lines previously available for Skype for Business got discontinued with the service — which secures another easy win for Microsoft Teams. 

SupportMicrosoft TeamsSkype
Customer support 24/7 Limited
Knowledge baseYes Yes
Video tutorialsYes No
Overall impression⭐⭐⭐⭐⭐⭐⭐⭐

Microsoft Teams vs Skype security 1:0

Although Microsoft Teams and Skype are both developed by Microsoft, there’s still some difference in the level of security each app offers. 

Skype uses AES (Advanced Encryption Standard) to ensure your conversations and content shared in the app are private and safe from malicious attacks. 

However, this still doesn’t come close to the robust security features Microsoft Teams offers. 

In addition to end-to-end encryption and compliance with the highest security standards, Teams also provides the option to manage how your information is retained. 

This feature allows organizations to set individual or general retention policies for all information shared in private chats or public channels. 

For example, you can delete specific conversations or make them inactive after a specified period of time in case they don’t comply with certain standards.   

Microsoft Teams once again goes the extra mile in terms of ensuring optimum reliability and security.  

SecurityMicrosoft TeamsSkype
Advanced security Yes No
Data encryptionYesYes
Overall impression⭐⭐⭐⭐⭐⭐⭐⭐⭐

💡 Pumble Pro Tip

To learn more about data security in collaboration tools, check out our guide on the topic:

Microsoft Teams vs Skype verdict 8:5

The final verdict is clear — with 8:5 in the final result, Microsoft Teams is the hands-down winner in the Microsoft Teams vs Skype showdown.  

Features Microsoft TeamsSkype
Pricing 11
User interface01
Max participant capacity10
Meeting length01
Communication10
Audio and video call settings and reactions 11
Cloud storage11
Integrations10
Support 0
Security 10
Total score85

Skype offers an intuitive video experience with plenty of additional conferencing features for free. Individuals and smaller teams can enjoy unlimited video calls with solid customization options in Skype. 

However, larger businesses and corporations looking for more collaboration functionality will find Microsoft Teams more appealing. 

Moreover, Microsoft Teams is a far more reliable solution for businesses security-wise, along with providing dedicated and detailed support. 

Ultimately, it’s up to you to decide which solution best aligns with your specific needs. 

However, bear in mind that there are other options available. 

Looking for a Microsoft Teams or Skype alternative? Try Pumble

If neither Microsoft Teams nor Skype managed to meet your expectations, you may want to give, the free business messaging platform Pumble, a try.

Pumble desktop app
Pumble desktop app

Pumble offers:

  • An intuitive and user-friendly interface,
  • Unlimited users and chat history for free,
  • Free video conferencing,
  • Guest access, and 
  • 10GB of free storage space per workspace. 

So, if you’re looking for a safe and simple communication platform, sign up for a free Pumble account now and try it out yourself! 

✉️ What about you? What video conferencing platforms do you use for your virtual meetings? Have you tried the platforms we analyzed in this blog post? What’s your main takeaway? Let us know at blogfeedback@pumble.com and we may include your answers in this or one of our future posts. And, if you liked this post and found it useful, share it with someone else you think would benefit from it.

Author: AnaErkic

Ana Erkic is a team communication and collaboration writer. When she is not researching the most productive collaboration techniques, she can usually be found trying out the latest team chat and collaboration tools and apps.

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