COMMUNICATION
COLLABORATION
WATCH DEMO
COMMUNICATION
COLLABORATION
WATCH DEMO
– Kayla Klein
For creative teams working remotely, fast and organized communication is critical, especially when managing multiple projects, clients, and deadlines.
For Kreativ Alchemy, a development and graphic design agency, keeping communication clear and centralized was a growing challenge — until they switched to Pumble.
Kreativ Alchemy is a small, fully-remote creative agency based in Denver, Colorado. Co-founded by Kayla Klein and Connor Foltyn-Smith, the team specializes in branding and graphic design.
With 3 core members and a network of independent contractors, they work with clients across the US, juggling fast-paced, design-heavy projects.
Their work is highly collaborative — both internally and with clients — and demands clear, consistent and fast communication. That’s exactly what Pumble helped them achieve.
Running multiple design projects at once demands constant check-ins, clear task hand-offs, and quick approvals.
Before switching to Pumble, Kreativ Alchemy relied heavily on email. But as Kayla puts it, email simply couldn’t keep up with the pace:
“For the longest time, we used email as our primary form of day-to-day communication. Email is a valuable tool for tracking major updates, changes, and big-picture tasks. However, if you need a quick question answered or a file sent over immediately, email is not the way to go about it.”
Using email for day-to-day communication created friction:
As a small, remote team, they also had to keep overhead costs low, ruling out pricier messaging tools.
Try an affordable alternativePrevious messaging tools like Slack and Skype came with their own limitations.
Kayla shared that the main problem with Slack was the high cost:
“The biggest problem with Slack is that it costs money, even for small teams and companies. For a company as small as Kreativ Alchemy, we try to keep overhead costs as low as possible. The free version of Slack is very limiting.”
Kayle said that Skype wasn’t the ideal solution either:
“Skype was great for internal chats, but we rarely included clients in the conversations. It was also difficult to create threads and search past messages.”
Between the high costs, clunky UI, and poor message organization, they needed a better tool — one built for the pace and structure of modern remote work.
Searching for a free but powerful alternative, Kayla discovered Pumble — a business messaging tool built for fast, organized collaboration.
Elevate remote team communication with PumbleIt checked every box for Kreativ Alchemy:
“I searched for free team messaging applications, and I found Pumble online. As a small organization, we weren’t ready for a paid solution, but we needed to move away from email as the primary form of day-to-day communication.”
Pumble gave them an immediate way to speed up communication, reduce confusion, and keep everyone in sync — all for free:
“The free version of Pumble is comparable to the Pro version of Slack. That made our decision to use Pumble very easy!”
Kreativ Alchemy now uses Pumble as their primary communication hub, replacing email and other communication tools.
Here are some of the Pumble features that helped Kreativ Alchemy overcome their communication challenges.
One of Pumble’s strongest and most useful features is its channels.
Kreativ Alchemy uses dedicated channels to split internal team chats from client discussions. This helps the team stay focused and prevents messages from getting lost in the wrong place.
Kayla highlights channels as one of Pumble’s most important advantages:
“We created channels for external communication between team members and clients and channels for internal communication between team members only. Whenever we have a question, need an immediate update, or want to share progress on a particular project, we can do so in the appropriate channel to keep everyone in the loop.”
This means no more digging through old emails or trying to remember where a specific conversation happened — everything has its dedicated space.
Streamline your team communication with PumbleTo keep things organized, Pumble’s threaded conversations help the team separate individual discussions within each channel.
Whether they’re talking about revisions, project status, or design feedback, they can easily follow and contribute to conversations without clutter.
Kayla pointed out that threads help them manage their tasks:
“We never lose track of a task, whether it’s something we’ve assigned or need another person to do for us.”
Instead of scrolling through a sea of unrelated messages, the team can now follow discussions by topic, task, or project, which helps keep things moving.
For remote teams, being able to look back at past discussions and decisions is crucial.
With unlimited messaging history, the Kreativ Alchemy team can search, reference, and reuse any piece of information without restrictions — even months later.
It also helps them keep track of side projects:
“We always have a record of what we’ve sent to each other and clients, so we never have to worry about little projects escaping our minds. It holds us accountable for communication and keeps our clients in the loop.”
Quick file sharing is another daily need for creative teams.
Pumble makes sharing and accessing project assets seamless, with no upload limits or clunky interfaces:
“If you need a file sent over immediately, email is not the way to go about it. Similarly, in Skype, it’s difficult to share files.”
With Pumble, you can just drop the file right in the channel or direct message and keep moving. This means less time managing assets and more time creating.
Easily share files without limits with PumbleKreativ Alchemy’s transition from email chaos to structured, real-time communication didn’t just save them time — it helped them stay accountable, responsive, and more connected as a remote team.
From Kayla’s experience, Pumble brought their team clear operational advantages, such as:
This is all thanks to a few key features that keep everything running smoothly:
If your team is still stuck juggling inboxes, Pumble might just be the upgrade you need.
Get started with Pumble today