Zoom Pricing Guide for 2024: Detailed Explanation

Zoom’s pricing explained: Plans & Pricing for Business

Zoom has different products based on which functionalities you need.

The first and most commonly used is Zoom One. It’s what you think of when you think of Zoom — so, video conferencing and everything that comes with it.

Here’s a detailed overview of the plans available in Zoom One.

Zoom One

Zoom One has 5 pricing plans:

• Basic,
• Pro,
• Business,
• Business Plus, and
• Enterprise.

All Zoom One plans, including Basic, support the essential features, such as:

• Recording and screen sharing,
• Team Chat,
• Whiteboards and Notes,
• Automated meeting captions,
• Virtual backgrounds and filters, and
• Waiting rooms.

The Pro plan is valued at $14.99 a month or $149.90 a year.

In the Pro plan, you can host meetings for up to 30 hours with up to 100 attendees. You also get 5 GB of cloud storage for recording your meetings.

The Pro plan includes Zoom’s premium apps for 1 year, which gives you access to apps that:

• Take meeting notes,
• Engage attendees with interactive activities, and
• Deliver insights after meetings.

The Business plan costs $21.99 a month/$219.90 a year. It includes everything from the Pro plan with the addition of:

• 300 attendees,
• Unlimited Whiteboards,
• Custom mail domain, and
• Zoom Scheduler.

The Business Plus plan bumps up your storage to 10 GB and includes additional features such as translated captions and workspace reservation. You also get access to Zoom Phone. The price is custom to your organization and is negotiated with Zoom’s Sales team.

The Enterprise plan also has no public price. Along with the features mentioned above, the Enterprise plan offers meetings for up to 500 people and unlimited cloud recording storage.

Zoom Phone

If you’re looking for a VoIP service, Zoom Phone has a few different plans.

All Zoom Phone plans include:

• HD call quality,
• 24/7 Live chat and support,
• Domestic calling (US & CA, or selected country),
• Metered international calling,
• One Management Portal,
• Domestic SMS and MMS, and
• Multiple device use.

In any of the plans, you can elevate a call to a video conference with Zoom Meetings or transfer a call to a Zoom Meeting or Zoom Room.

The US & Canada Metered plan starts at $10.00 per month or $120 per year. For all outbound calls, you pay additional fees billed by the minute.

The US & Canada Unlimited plan starts at $15.00 per month or $180.00 per year. You also pay additional fees for international calls, but domestic calls are unlimited. In this plan, you can purchase an additional feature of unlimited calling to 19 countries.

The Global Select plan starts at $20.00 per month or $240.00 per year. It allows you to select your country from the 48 supported countries and territories. You get unlimited calling in the selected country and metered international calls. You can also purchase the add-on to make unlimited calls to 19 countries.

Zoom Events & Webinars

Zoom Events & Webinars are available as add-ons to your Zoom One paid plan. 

You need to have an equal number of Zoom One licenses purchased for each Zoom Events & Webinars license. In other words, if you want to purchase these add-ons, you need to either have an existing Zoom One paid plan, or buy one along with a Zoom Events & Webinars plan.

All Zoom Events & Webinars plans include, among other features:

• Up to 30-hour events,
• 100+ interactive video panelists,
• Event registration,
• Practice sessions,
• Live polling and results, and
• Event analytics and reporting.

The Zoom Webinars plan starts at $79.00 a month or $690 if billed annually. Zoom Webinars is available only for large webinar sessions of 500+ attendees.

Zoom Sessions start at $99.00 per month or $990 for a yearly subscription. You get access to features such as:

• Event branding,
• Multiple-host collaboration, and 
• Event management.

Zoom Events is priced at $149.00 a month or a yearly subscription of $1490.00. It offers advanced registration and networking features, such as:

• Expo and sponsors,
• Session video previews, and
• Multi-session events.

For Zoom Sessions and Events, you can only buy monthly licenses if your events have no more than 100 attendees. For any larger events, you need to buy a yearly license.

Furthermore, Zoom has recently introduced a Pay Per Attendee plan, which allows you to purchase Zoom Sessions or Events licenses for a specific number of attendees.

For example, a yearly Zoom Sessions license for 1000 attendees will cost you $6790.00, and a Zoom Events license for the same number of attendees goes for $9490.00. However, if you choose to pay per attendee, a Zoom Sessions Pay Per Attendee plan will come out to $1500.00 for an annual subscription, and a Zoom Events license will cost you $1850.00.

The catch is that the pay-per-attendee license limits the number of attendees on all of your events held within the year. For example, if you purchase a Zoom Events Annual license for 1,000 attendees, you can have one event with 1,000 attendees, or ten events with 100 attendees. If you go over the cumulative number of attendees, an additional fee of $2 per attendee will be charged. That way, you can pay for more seats only if you actually need them.

The pay per attendee plans are more beneficial if your events are rare or irregular and you don’t want to commit to a pricier plan when you’re unsure if you’ll really use it.

Zoom Rooms

Zoom Rooms is specifically designed as a conferencing system for businesses. Zoom Rooms supports up to 1,000 video participants or 10,000 webinar viewers.

All Zoom Rooms plans include:

• Zoom Whiteboard Plus,
• One tap to join meeting rooms,
• One-click wireless proximity share,
• Wireless multi-share, and
• 720p HD video & audio.

If you want to try Zoom Rooms, you can start a 30-day free trial.

If you want to continue using Zoom Rooms, you have two options:

• Zoom Rooms Licenses — $49.00 per month/$499.00 per year (for up to 49 licenses)
• Zoom Rooms Enterprise — $49.00 per month/$499.00 per year (for up to 49 licenses, and custom for more licenses)

You can also purchase hardware for Zoom Rooms and other add-ons, such as Workspace Reservation and Conference Room Connector, at additional cost.

Zoom Contact Center

Zoom Contact Center is Zoom’s solution for customer communication. If your business needs to connect with customers frequently, Zoom Contact Center can serve as a platform to communicate via video, chat, phone, or SMS.

Zoom Contact Center features include:

• Webchat, SMS, voice & video conferencing channels,
• Video waiting rooms,
• Routing profiles,
• Native supervisor and agent experience,
• Agent profile management, and
• Built-in contact center analytics to measure productivity.

The price per license is $69.00 a month or $690.00 a year.

Zoom Whiteboard

In Zoom One Basic and Zoom One Pro plans, you get access to the basic version of Zoom Whiteboard, with a limit of 3 whiteboards and 25 MB of cloud storage.

If whiteboards are an essential tool for your meetings, you may consider upgrading to one of Zoom’s paid plans.

The Whiteboard plan can be added to Zoom One Basic or Pro plans and includes:

• Unlimited number of concurrently editable whiteboards,
• Standard features and advanced document control, and
• 1 GB cloud storage capacity.

The price is $2.49 per month or $24.90 per year.

The Whiteboard Plus plan also offers an unlimited number of concurrently editable whiteboards, as well as unlimited cloud storage. It also comes with organizational and personal templates.

The price for the Plus plan is $7.00 a month or $70.00 per year.