How to organize channels in Pumble
Reliable team communication and collaboration software is essential for any successful team collaboration since effective communication is the basis of remote work. Pumble is a great option for teams of all sizes — it offers a variety of tools to support your ability to keep in touch and complete tasks. Pumble allows you to arrange communication through channels, which is one of its most effective features that offers a variety of advantages for teamwork.
In this article, we’ll cover the most effective ways to set up Pumble for maximum productivity. Let’s dive in!
What are the channels in Pumble?
Channels in Pumble are public spaces for teammates to share messages and files, and work on projects together. They enable teams to stay up to date on the most recent developments in a project or task, ensuring that everyone is on the same page.
One of the primary advantages of channels is that they enable team members to quickly find and respond to essential information. With channels, all discussions about a specific project or task are centralized, making it simple for team members to be informed about the latest developments. Channels also facilitate searching for particular information, allowing team members to find what they need fast without having to go through a cluttered email or chat history.
Add channels for teams, projects, and functions
When you create a workspace in Pumble, you’ll have two default channels created for you: #general and #random.
Besides those two channels, you can create as many channels as you need. You can start your conversation through:
- A direct message to the colleague,
- Group direct messages with up to eight people,
- An already existing private channel, or
- An already existing public channel.
To stay transparent with your teammates, the best way to proceed with sharing information is to create a public channel. In that way, all interested team members can join the channel and see what you have to say.
On the other hand, if the information is classified, you can create a private channel or send a direct message to one or more colleagues.
So, to stay organized, create channels when there’s a real need for them.
For example, you can create a channel for:
- Team’s conversations and updates — #marketing, #sales, #design, etc.
- The kickoff of a new project — #XYZ_campaign, #relaunch_website, #new_year_campaign, etc.
- Helping interns — #interns_qa, #interns_onboarding, #interns_ppc
Direct messages vs. Channels vs. Threads
It’s important to note that channels are just one aspect of the Pumble app. Direct messages and threads are other key features that can help to streamline communication and collaboration.
Direct messages are one-on-one conversations between team members, while threads are conversations within a channel, related to a specific message.
Threads can help to keep discussions on track and prevent important information from getting lost in the main channel.
Pin important channels to the main channel
Once you create the channels you need, you can announce it in the #announcements channel and pin the message, so all new members know where to find important channels for their work and join in.
To pin a message:
- Hover over the message you’d like to pin.
- Click the three dots icon.
- Select Pin to channel, or Pin to this conversation in a direct message
After this, all team members will see the message in the “Pinned” section in the right sidebar.
Organize sections in the sidebar
The best way to organize Pumble depends on the specific needs and preferences of each team. However, a good starting point is to create channels for specific topics or projects and group them into relevant sections in the sidebar. This allows team members to easily find and access the channels they need, without having to sift through a long list of channels.
To organize channels into sections, simply drag and drop the channels into the appropriate section in the sidebar. You can create new sections by clicking on the plus icon next to the “Channels” heading. This can be especially useful for teams with a large number of channels, as it can help to prevent confusion and streamline communication.
How many channels is the right number of channels?
It mostly relies on the size of your business, to put it briefly.
When several teams throughout a company use Pumble, it’s possible to see up to two or three times as many channels as people utilizing the service. More channels in your Pumble workspace, however, does not imply more work for everyone provided you maintain channels focused and tidy.
Even if you work for a major corporation with thousands of employees, you will produce the best results in channels with as few as a dozen individuals.
When you create various channels for different topics and projects, teammates may focus their discussions among fewer people, allowing them to align and progress more quickly. And having a large number of particular channels implies that each individual can engage in fewer channels because just a few of them are required for their daily job.
With a large team, having too few channels poses a serious risk. Assume your organization has 500 employees and uses just 50 channels in total. Any one of those channels is likely to cover a wide range of subjects and initiatives that overlap many functional areas, making it difficult to find precise information. It is preferable to create new channels on particular subjects to keep them focused.
Organized channels = organized communication
One of the most significant benefits of organizing channels in Pumble is the ability to keep communication organized. By creating channels for specific topics or projects, team members can avoid cluttering up the main chat with irrelevant messages. This can help to prevent important information from being lost in a sea of messages, and it can also make it easier for team members to find the information they need.
Moreover, Pumble allows team members to customize their notification preferences for each channel, ensuring they only receive notifications for the channels that are relevant to them. This can help to prevent distraction and ensure that team members are only notified of important updates.
In conclusion, organizing channels in Pumble can have a significant impact on team collaboration and productivity. By grouping channels into relevant sections and using private channels for more focused discussions, team members can avoid information overload and stay organized. With its customizable notification preferences and additional features like direct messages and threads, Pumble offers a powerful solution for team communication and collaboration.